Description: PAM'S LOVING HANDS CHILD DEVELOPMENT CENTER is a Three Star Center License in RALEIGH NC, with a maximum capacity of 63 children. This child care center helps with children in the age range of 0 through 12. The provider also participates in a subsidized child care program.
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2024-03-12 | Unannounced Inspection | Yes | |
| 2024-03-12 | Violation | 1303 | 10A NCAC 09 .0801(a) |
| Application was not signed by the parent. A child's application was not signed by the parent. | |||
| 2024-03-12 | Violation | 1311 | .0802(c) |
| Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. One child's emergency information has not been updated since January 2023. | |||
| 2024-03-12 | Violation | 1908 | .0608(b)(1-6) |
| A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One child's shaken baby statement did not have a parent's signature on the form. | |||
| 2023-12-07 | Unannounced Inspection | No | |
| 2023-11-29 | Unannounced Inspection | Yes | |
| 2023-11-29 | Violation | 1756 | 10A NCAC 09 .2818 |
| Enhanced staff/child ratios and group sizes were not met. There were sixteen children, ages three - eleven with one caregiver. | |||
| 2023-10-11 | Unannounced Inspection | Yes | |
| 2023-10-11 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic Ziploc bags were accessible to children under three years old in several classrooms. | |||
| 2023-10-11 | Violation | 862 | 10A NCAC 09 .0802(a) |
| The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Seven employees did not have proof that the EMC was reviewed with them annually. | |||
| 2023-10-11 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Several staff members did not have an updated annual emergency information form on file. | |||
| 2023-10-11 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Three staff did not have documentation on file that orientation training was received within the required timeframe. | |||
| 2023-10-11 | Violation | 1824 | .0607(e) |
| The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Several staff did not have documentation that the EPR Plan was reviewed with them annually. | |||
| 2023-10-11 | Violation | 1890 | .0701(d) |
| Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Several staff members did not have an annual updated health questionnaire on file. | |||
| 2023-10-05 | Unannounced Inspection | No | |
If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
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At the time of care, my child had just turned one year old. Due to financial and personal circumstances, I felt I had no choice but to use this daycare. Over time, my child was frequently injured, and there were often no incident reports or communication. For example, during winter, I picked up my child with a hat already on. Once home, I discovered a large bruise and bump hidden under it. As injuries became more frequent, I spoke with Pam, the owner, to express my concerns about the lack of communication and documentation. Shortly after, my child experienced a serious medical issue while in their care, and I was never notified—no call, no text, nothing. When I picked him up, he was pale, shaking, and unresponsive. He was later diagnosed with a broken collarbone. The only explanation given was that his mood changed around 11 a.m. My child could not lift his arm and cried in pain. It is unknown how long he remained in that condition while in their care. My child was only 18 months old. The facility provided no clear explanation or accountability. I will always regret sending my child to Pam’s Loving Hands.