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Three Star Center License ✓ Licensed

Little Hearts Academy, Llc

Raleigh, NC · Wake County
3933 NEW BERN AVENUE, Raleigh, NC 27610
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Quick Facts

Capacity
103 children
Age Range
0 through 12
Transportation
Yes
Subsidized Program
Participates
State Rating
3

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Contact Information

📞 (252) 288-7842
3933 NEW BERN AVENUE
Raleigh, NC 27610
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✓ Licensed Three Star Center License
Active License
License Number
92003730
License Holder
LITTLE HEARTS ACADEMY LLC
License Issued
Jun 9, 2026
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development

Reviews

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About the Provider

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LITTLE HEARTS ACADEMY, LLC is a Three Star Center License in RALEIGH NC, with a maximum capacity of 103 children. This child care center helps with children in the age range of 0 through 12. The provider also participates in a subsidized child care program.

Hours of Operation

  • Days of Operation Monday–Friday

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Date Type Violations Rule
2026-06-02 Unannounced Inspection Yes
2026-06-02 Violation 1316 .0802 (c)(4)
Emergency medical care information did not contain information needed for safe medical treatment. One children's record was observed to not have the special needs and medical care sections addressed in entirety.
2026-06-02 Violation 1321 GS110-91(1)
Medical exam or health assessment record was not on file before or within 30 days after admission. Two children's records were observed to be missing a completed health assessment by a medical professional.
2026-06-02 Violation 1323 10A NCAC 09 .0302(d)(2)
Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One children's record was observed to be missing a copy of the child's immunization record.
2026-05-12 Unannounced Inspection No 0526-107A
2026-05-05 Unannounced Inspection No
2026-03-31 Unannounced Inspection No
2026-02-24 Unannounced Inspection Yes
2026-02-24 Violation 1955 10A NCAC 09 .0601(f)
The child care center was not free of lead poisoning hazards as defined in G.S. 1130A-131.7(7). The operation was observed to not have completed enrollment in lead paint testing. The operation was previously contacted on 2/16/26 and notified of this and provided guidance to get this completed.
2026-02-24 Violation 1959 10A NCAC 09 .0601(f)
The child care center was not free of asbestos hazards as defined in G.S. 130A-444(2) and 10A NCAC 09 .0102(4). The operation was observed to not have completed enrollment in lead asbestos testing. The operation was previously contacted on 2/16/26 and notified of this and provided guidance to get this completed.
2026-02-12 Unannounced Inspection Yes 0226-010L
2026-02-12 Violation 125 10A NCAC 09 .0302(d)(4)
Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Daily record of arrival and departure times were not accurate; children were marked present (or present in the classroom) that were not signed in/out as required. Four children were transported to local elementary schools this morning and were not signed out on the daily sign in/out records. Additionally, a child was not signed in by the parent, the child was present in the classroom and upon request the director signed the child in on the daily sign in/our record. Another child was signed in on another classroom by the parent; upon request this was corrected by the director (she crossed out the information on the wrong classroom and signed the child into the correct classroom sign in/out record.
2026-02-12 Violation 1327 G.S. 110-91(9)
Accurate records were not maintained for all children. There were discrepancies in documentation with which classrooms children were actually being cared for in during my visit.
2026-02-09 Unannounced Inspection No 0126-078A
2026-01-21 Unannounced Inspection Yes
2026-01-21 Violation 125 10A NCAC 09 .0302(d)(4)
Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Attendance rosters, name to face rosters and sign in and out logs did not reflect the number of children present, number of children enrolled and present in the open rooms with enrollment and did not reflect the movement of children to a different room
2026-01-21 Violation 526 10A NCAC 09 .0901(b)
Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Breakfast and lunch listed on the menu was not what was stated or observed served today.
2026-01-12 Unannounced Inspection Yes 0126-078A
2026-01-12 Violation 124 G.S. 110-91(9); .0304(g); .2318
The center did not maintain records as required in rule, and/or were not made available to the Division for review. During visit on January 12, 2026, there were no van roster records prior to January 5, 2026.
2026-01-12 Violation 528 10A NCAC 09 .0901(b)
Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. In December 2025 and January 2026, a two-year-old child was only served water for a beverage during meals.
2026-01-12 Violation 852 .0802 (e)
Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. On January 8, 2026, a three-year-old child sustained a scratch on their nose and no incident report was completed. On July 21, 2025, the child sustained a bruise on their back and no incident report was completed.
2026-01-12 Violation 902 G.S. 110-91(10)
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. In September 2025, a staff member placed a four-year-old child on the playground in response to the child crying.
2026-01-12 Violation 1043 G.S. 110-91( 9)
All staff records, except financial records, were not made available for review. During a visit on January 12, 2026, multiple requested employee files were not onsite and made available.
2025-12-11 Unannounced Inspection No
2025-11-18 Unannounced Inspection Yes
2025-11-18 Violation 316 10A NCAC 09 .0713(a)(5)
Children under one year of age were not kept separate from children two years and older. A staff person's seven year old school age child was present in the classroom with infants.
2025-11-18 Violation 609 15A NCAC 18A .2803(a)
Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. Two staff were observed assisting children clean their nose and did not wash their hands after.
2025-11-18 Violation 1792 .0901(i)
Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. A staff person had a bottle of soda in the infant room on the low bookshelf within reach of children. A staff member moved the soda to a cabinet while we were in the classroom.
2025-10-22 Unannounced Inspection Yes
2025-10-22 Unannounced Inspection No
2025-10-22 Violation 125 10A NCAC 09 .0302(d)(4)
Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Sign in sheets and attendance records did not match based on enrolled children in care present. Repeat from 08/27/2025 and 10/01/20205.
2025-10-22 Violation 1320 GS 110-91(1);.0302(d)(2); .0304(g)
Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. An enrolled child did not have a medical on file for review. Repeat from 9/4/2025
2025-10-22 Violation 1756 10A NCAC 09 .2818
Enhanced staff/child ratios and group sizes were not met. There was one teacher with 12 children ages two-through- five, required ratio one-to-nine. As well as children ages three-through-five ratio one-to-eleven, required ratio one-to-ten.
2025-10-22 Violation 1804 G.S. 110-90.2 & .2703(o)
A child care operator did not notify the Division of any new child care providers who were hired or moved into the home within five business days by submitting the Change of Information form provided by the Division. The ABCMS provider portal was not created as required for staff to be linked to the facility where they are employed. Repeat from 9/4/2025 and 10/01/2025.
2025-10-14 Unannounced Inspection Yes
2025-10-14 Violation 303 .1801(a)(1-5)
Children were not adequately supervised at all times. A child was not escorted to the classroom by a parent or staff member when the parent dropped off the child. The child went to space 3, no other children or staff were in this space. I informed Ms. Whitworth, assistant director, who was in space 2, and she escorted the child into the classroom. Repeat from 09/04/2025 and 10/01/2025.
2025-10-01 Unannounced Inspection Yes
2025-10-01 Unannounced Inspection No
2025-10-01 Violation 125 10A NCAC 09 .0302(d)(4)
Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Sign in sheets and attendance records did not match based on enrolled children in care/present. Repeat from 09/04/2025
2025-10-01 Violation 303 .1801(a)(1-5)
Children were not adequately supervised at all times. Two preschool age children left their classroom to obtain their naptime materials from their cubby in a different classroom unsupervised and returned to their assigned classroom. Repeat 09/04/2025
2025-10-01 Violation 532 10A NCAC 09 .0902(b)
All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. Two infants were observed lying on a boppy pillow, on the floor drinking a bottle. Two other infants were sitting on the floor drinking bottles.
2025-10-01 Violation 1045 .1101(a)
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. A new staff person had an orientation form that was not completed to show proof of new hire orientation. Repeat from 09/04/2025
2025-10-01 Violation 1320 GS 110-91(1);.0302(d)(2); .0304(g)
Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. An enrolled child did not have a medical on file for review. Repeat from 09/04/2025
2025-10-01 Violation 1328 G.S. 110-91(9)
Children's records were not made available for review. An enrolled child was in attendance at the facility without a file. Repeat from 09/04/2025
2025-10-01 Violation 1804 G.S. 110-90.2 & .2703(o)
A child care operator did not notify the Division of any new child care providers who were hired or moved into the home within five business days by submitting the Change of Information form provided by the Division. The ABCMS provider portal was not created as required for staff to be linked to the facility they are employed. Repeat from 09/04/2025
2025-10-01 Violation 1831 .01102 (f)
At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. The staff person working alone in the classroom with infants had not completed ITS-SIDS training.
2025-10-01 Violation 1890 .0701(d)
Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff files reviewed today found medical information in the main file and not filed separately.
2025-09-11 Unannounced Inspection No
2025-09-05 Unannounced Inspection No 0825-218A
2025-09-04 Unannounced Inspection Yes
2025-09-04 Violation 303 .1801(a)(1-5)
Children were not adequately supervised at all times. A staff person in space 1 was observed asleep in a chair. A staff person in space 2 was observed lying on the floor with a sweatshirt hood over his head. He appeared to be asleep on the floor with the children during naptime.
2025-09-04 Violation 540 10A NCAC 09 .0902(a)
An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. DCDEE feeding schedules were not completed for the infants in care.
2025-09-04 Violation 807 10A NCAC 09 .0601(a)
A safe indoor and outdoor environment was not provided for the children. In the outdoor learning environment there was weed block/barrier that was not tacked down and is a tripping hazard for staff and children. There was a commercial metal train that has a plastic ring that is supposed to be bolted to the metal structure, only one bolt was in place. Due to missing bolts, the ring is not secure.
2025-09-04 Violation 902 G.S. 110-91(10)
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A teacher who cares for children ages three and four was heard saying, "you're acting like a baby, go sit down." "Shhhh", " hurry up, get up and go to the bathroom." "Are you a baby, want a bottle." following these statements the child was heard crying.
2025-09-04 Violation 1045 .1101(a)
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. A new staff person had an orientation form that was not completed to show proof of new hire orientation.
2025-09-04 Violation 1123 10A NCAC 09 .1002(a)
All vehicles used to transport children were not free of hazards. Bus used for transportation has two tires that require replacement based childcare rule for tire treads less than 2/32 of an inch.
2025-09-04 Violation 1320 GS 110-91(1);.0302(d)(2); .0304(g)
Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. An enrolled child did not have a medical on file for review.
2025-09-04 Violation 1328 G.S. 110-91(9)
Children's records were not made available for review. An enrolled child was in attendance at the facility without a file.
2025-09-04 Violation 1757 G.S. 110-90.2(b) & (d) & .2703(e)
A valid qualification letter was not on file and available to review at the facility. The owners qualification was verified online but there was not a qualification letter on file at the facility for review.
2025-09-04 Violation 1804 G.S. 110-90.2 & .2703(o)
A child care operator did not notify the Division of any new child care providers who were hired or moved into the home within five business days by submitting the Change of Information form provided by the Division. The ABCMS provider portal was not created as required for staff to be linked to the facility they are employed.
2025-09-04 Violation 1824 .0607(e)
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The plan was last updated June 17th, 2025, there have been several staffing, administration and enrollment changes and the plan was not updated.
2025-08-26 Unannounced Inspection Yes 0825-218A
2025-08-26 Violation 1424 .2506(d)(1-3)
School-aged children were not adequately supervised. On an undetermined date, staff members responsible for a group of school-aged children were unaware of children's activities when children engaged in over the clothes inappropriate touching.
2025-08-07 Unannounced Inspection No
2025-08-07 Unannounced Inspection Yes 0725-404L
2025-08-07 Violation 125 10A NCAC 09 .0302(d)(4)
Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Review of sign-in and out sheets found inconsistencies in documentation, incomplete information and only records for August were available.
2025-08-07 Violation 326 .2318(8)
Program records were not retained for the required timeframe. Per childcare rule .2318(8) a year’s worth of documentation was not on site and available for review. Attendance records and daily arrival and departure records were not maintained as required. Daily attendance records for April, May and June and August were on site. There were no records on site for July. Daily arrival and departure records for August were available.
2025-08-07 Violation 1301 GS 110-91(9)
Center did not maintain a record of daily attendance. Review of daily attendance in the classroom found forms incomplete or children marked present that were absent. Only records for April, May and June and the August were on site. There were no records on site for July.
2025-06-25 Unannounced Inspection Yes
2025-06-25 Violation 544 .0510(f)
Screen time was offered to children under three years of age. An enrolled one-year-old child was observed watching and listening to "Ms. Rachel" on the teachers phone.
2025-06-25 Violation 871 10A NCAC 09 .0606(a)
Center staff did not comply with the safe sleep policy. Rule: specifies that infants aged 12 months or younger are prohibited from sleeping in sitting devices, including car safety seats, strollers, swings, and infant carriers. Infants that fall asleep in sitting devices shall be moved to a crib, bassinet, play pen, mat, or cot; An infant was observed sleeping in a bouncy seat and staff when asked stated she was sleeping for 30 minutes.
2025-05-15 Unannounced Inspection Yes
2025-05-15 Violation 1041 G.S. 110-90.2(b)
Prior to employment a Criminal Background Check was not completed. Since my April 8th, 2025 visit six staff were hired. A review of qualification letters was conducted and one of the six employees did not have a qualification letter completed prior to beginning employment two weeks ago.
2025-04-08 Unannounced Inspection No
2025-03-04 Unannounced Inspection No 0225-276L
2025-02-26 Unannounced Inspection No
2025-02-26 Unannounced Inspection No 0225-034L
2025-02-13 Unannounced Inspection Yes 0225-034L
2025-02-13 Violation 316 10A NCAC 09 .0713(a)(5)
Children under one year of age were not kept separate from children two years and older. There were eight children ages zero to five in space #7. This is a repeat violation.
2025-02-13 Violation 432 GS 110-91(12);10A NCAC 09 .0509(1)
The center did not have developmentally appropriate equipment and materials accessible daily. In space #7 where children infant through preschool were present there were no toys available for the preschool age children (ages 2-5).
2025-02-13 Violation 701 10A NCAC 09 .0603
A safe and comfortable bed, crib, or cot, equipped with a firm waterproof mattress at least 4 inches thick was not provided for each child receiving overnight care. Cots were available for third shift children to sleep on but were not used. Children were observed sleeping on the floor with blankets.
2025-02-13 Violation 892 .0606(b)
The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The owner/administrator posted the policy during the visit.
2025-02-13 Violation 1756 10A NCAC 09 .2818
Enhanced staff/child ratios and group sizes were not met. One caregiver was present with seven children aged 1-5 years old from 11pm to 6am. An infant arrived to make a total of eight before shifting of ages when additional staff arrived. Repeat
2025-02-10 Unannounced Inspection Yes 0225-034L
2025-02-10 Violation 201 GS 110-91(6); .1401(f)
A room was occupied by more children than the space allowed at 25-sq. ft. of floor space per child. Thirteen children ages 0-12 were in care in either space six or space seven. Space seven holds nine children and space six holds ten children.
2025-02-10 Violation 306 .0713(a)(7)
When children under the age of two were in care, the only caregiver required to meet the staff/child ratio was responsible for other duties besides direct child care. One caregiver was responsible for caring for infants through school age on third shift. Other duties such as answering the phone, answering the door for parents to pick up, and speaking with parents, were performed while caring for the children.
2025-02-10 Violation 316 10A NCAC 09 .0713(a)(5)
Children under one year of age were not kept separate from children two years and older. Children aged 0-12 years old were grouped together with one caregiver. Based on sign in/out records, children ages 1-12 yrs old were mixed together from 11 pm to 7am on January 27, 2025.
2025-02-10 Violation 1756 10A NCAC 09 .2818
Enhanced staff/child ratios and group sizes were not met. Staff/child ratios were found out of compliance during third shift on January 27, 2025. One caregiver was present with thirteen children aged 0-12 years old from 11pm to 7am.
2025-01-21 Unannounced Inspection No
2024-12-18 Unannounced Inspection No
2024-11-05 Unannounced Inspection No
2024-10-29 Unannounced Inspection Yes
2024-10-29 Violation 303 .1801(a)(1-5)
Children were not adequately supervised at all times. The teacher for the children ages four and five left the classroom to answer the door instead of bringing the children with her up front.
2024-10-29 Violation 316 10A NCAC 09 .0713(a)(5)
Children under one year of age were not kept separate from children two years and older. An infant in a stroller was observed in the outdoor environment with children ages one and two years of age.
2024-10-21 Unannounced Inspection Yes
2024-10-21 Violation 316 10A NCAC 09 .0713(a)(5)
Children under one year of age were not kept separate from children two years and older. An infant in a stroller was observed in the outdoor environment with children ages one through four years of age.
2024-10-21 Violation 318 10A NCAC 09 .0713(a)(6)
Children between 12 and 24 months of age were grouped with children 3 years of age or older. The toddlers were outside with the children ages two through four years old.
2024-10-21 Violation 428 GS 110-91(12); .0508(a)
A current activity plan was not posted for each group of children for reference. The school-age classrooms activity schedule posted was for September 2nd-6th, 2024.
2024-10-21 Violation 452 .0605(c)
Separate outdoor play areas or time schedules were not provided for children under two when 15 or more children were in care. The posted playground schedules were not followed and all nineteen children ages zero through four years old were all outside together.
2024-10-21 Violation 807 10A NCAC 09 .0601(a)
A safe indoor and outdoor environment was not provided for the children. Indoors: classroom walls had chipping paint and exposed sheetrock. Outdoors: the water table had a broken leg support and contained old water beads (Orbies) that turned brown and encapsulated the toys inside.

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