Pam's Loving Hands Child Development Center
Quick Facts
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Reviews
At the time of care, my child had just turned one year old. Due to financial and personal circumstances, I felt I had no choice but to use this daycare. Over time, my child was frequently injured, and there were often no incident reports or communication. For example, during winter, I picked up my child with a hat already on. Once home, I discovered a large bruise and bump hidden under it. As injuries became more frequent, I spoke with Pam, the owner, to express my concerns about the lack of communication and documentation. Shortly after, my child experienced a serious medical issue while in their care, and I was never notified—no call, no text, nothing. When I picked him up, he was pale, shaking, and unresponsive. He was later diagnosed with a broken collarbone. The only explanation given was that his mood changed around 11 a.m. My child could not lift his arm and cried in pain. It is unknown how long he remained in that condition while in their care. My child was only 18 months old. The facility provided no clear explanation or accountability. I will always regret sending my child to Pam’s Loving Hands.
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About the Provider
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-08-17 | Unannounced Inspection | Yes | |
| 2026-08-17 | Violation | 540 | 10A NCAC 09 .0902(a) |
| An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence).One infant's feeding schedule has not been updated since May 2025 and indicated he was eating baby food; he was observed eating table foods during today's visit. | |||
| 2026-08-17 | Violation | 716 | .0605(j) |
| All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The mulch under the monkey bars and the dome climber measured one to two inches deep. There must be at least 6" of mulch under this equipment. | |||
| 2026-08-17 | Violation | 841 | 15A NCAC 18A .2820(d) |
| Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Two diaper creams were observed in a diaper bag sitting on a shelf in the infant/toddler room. | |||
| 2026-02-10 | Announced Inspection | No | |
| 2025-09-16 | Unannounced Inspection | Yes | 0925-034L |
| 2025-09-16 | Unannounced Inspection | Yes | |
| 2025-09-16 | Violation | 1322 | .1005(b)(4) |
| A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. A child that was transported by a transportation company had an incomplete permission to transport form on file. | |||
| 2025-09-16 | Violation | 540 | 10A NCAC 09 .0902(a) |
| An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence). One child's feeding schedule was not updated and signed by the parent. | |||
| 2025-09-16 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. The stage located on the playground had protruding nails and screws and the boards were coming up, causing a pinching hazard. 2. The gates were not closed leading to the office in building one (1). The Director, corrected this violation by closing the gates. | |||
| 2025-09-16 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place or lockdown drill was not conducted in June 2025. | |||
| 2025-08-11 | Unannounced Inspection | No | 0825-076L |
| 2025-06-09 | Unannounced Inspection | Yes | |
| 2025-06-09 | Violation | 508 | .0901(g) |
| Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas. Allergy lists did not document what the child was allergic to. | |||
| 2025-06-09 | Violation | 612 | 15A NCAC 18A .2821(b) & (c) |
| Each child's bed, cot, or 2" mat was not individually assigned and identified. Two classrooms did not have an updated cot list. | |||
| 2025-06-09 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Two employees did not have documentation on file that orientation training was received within the required time frame. | |||
| 2025-06-09 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One employee did not have proof of 1st Aid on file. | |||
| 2025-06-09 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One employee did not have proof of CPR on file. | |||
| 2025-06-09 | Violation | 1067 | .1101(a)(b) |
| Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Two employees did not have documentation on file that orientation training was received within the required time frame. | |||
| 2024-11-05 | Unannounced Inspection | Yes | |
| 2024-11-05 | Violation | 893 | 10A NCAC 09 .0606(c) |
| A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. One infant did not have a safe sleep policy on file. | |||
| 2024-03-12 | Unannounced Inspection | Yes | |
| 2024-03-12 | Violation | 1303 | 10A NCAC 09 .0801(a) |
| Application was not signed by the parent. A child's application was not signed by the parent. | |||
| 2024-03-12 | Violation | 1311 | .0802(c) |
| Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. One child's emergency information has not been updated since January 2023. | |||
| 2024-03-12 | Violation | 1908 | .0608(b)(1-6) |
| A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One child's shaken baby statement did not have a parent's signature on the form. | |||
| 2023-12-07 | Unannounced Inspection | No | 1023-038A |
| 2023-11-29 | Unannounced Inspection | Yes | 1023-038A |
| 2023-11-29 | Violation | 1756 | 10A NCAC 09 .2818 |
| Enhanced staff/child ratios and group sizes were not met. There were sixteen children, ages three - eleven with one caregiver. | |||
| 2023-10-11 | Unannounced Inspection | Yes | |
| 2023-10-11 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic Ziploc bags were accessible to children under three years old in several classrooms. | |||
| 2023-10-11 | Violation | 862 | 10A NCAC 09 .0802(a) |
| The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Seven employees did not have proof that the EMC was reviewed with them annually. | |||
| 2023-10-11 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Several staff members did not have an updated annual emergency information form on file. | |||
| 2023-10-11 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Three staff did not have documentation on file that orientation training was received within the required timeframe. | |||
| 2023-10-11 | Violation | 1824 | .0607(e) |
| The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Several staff did not have documentation that the EPR Plan was reviewed with them annually. | |||
| 2023-10-11 | Violation | 1890 | .0701(d) |
| Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Several staff members did not have an annual updated health questionnaire on file. | |||
| 2023-10-05 | Unannounced Inspection | No | 1023-038A |
| 2023-10-05 | Unannounced Inspection | No | 0823-318A |
| 2023-08-25 | Unannounced Inspection | No | |
| 2023-06-01 | Unannounced Inspection | No | |
| 2023-05-23 | Unannounced Inspection | No | |
| 2022-11-01 | Unannounced Inspection | No | |
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