Victoria's Academy, Inc.
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📞 (336) 744-1696Reviews
DO NOT admit your precious baby into this place. Last week, I took a tour of the daycare. First, I didn't like the smell when I first walked in. None of the other teachers were friendly or welcoming. The supervisor, Ms. Fry, tried to be friendly but I could tell it was fake because she wanted my money. I walked in to the baby room and there I saw a little girl who was supposed to substitute for the two teachers who WEREN'T there. I don't have any certifications to work at a daycare so I know that the little girl, who looked no older than 15, didn't either. I know the little girl probably didn't know CPR. I could tell that the little girl was just thrown into the baby room because they knew I was coming to visit. It was time to pay but something didn't sit right with me, and I couldn't quite figure out what it was. I couldn't yet put my finger on it. I needed more time to look for other daycares for my 7-month old baby but unfortunately, I couldn't find any. Desperate, I went back to the daycare and gave the supervisor my money. I was under the assumption that I had to pay $236 altogether, and I only had money in increments of 20 so I ended up giving $240 and told her to keep the $4. Turns out, I had to pay $241 but she made me go back to the car for $1 after I was generous enough to let her keep the change I thought I was going to have left over. Now with this snow we had over the weekend, they closed Monday and Tuesday. Yesterday, after calling a billion times, I finally received an answer and asked for a refund. The supervisor lies and says that they were open Tuesday so that I can only be reimbursed for Monday. My mother and I rode by Tuesday, and they were still closed. Apparently, there was a delay yesterday as well as today. My point is that these people do what they want. They close down and have delays with NO NOTICE WHATSOEVER. This is a serious incovenience for parents who have jobs. Furthermore, something in my gut wasn't right. I didn't want my child to attend this daycare with teachers and a supervisors who weren't welcoming and had a little girl who probably didn't know anything about watching babies, and in addition to that, you lie and say that the daycare was open when it wasn't? These are all of the things that tells me that these people are not reliable and also dirty. They just want your money. I am a first-time mother and my child has never had to attend daycare until now. All of these things are not making me feel at ease with this mom anxiety I am experiencing. I will be going back to get my money. Apparently, they need to see me face-to-face so that I can get a refund. I did not sign anything in writing stating that I would not be reimbursed. Thank the Lord up above that my mother saved me from having to take my baby boy to this "daycare". If I had the option of giving this place 0 stars, I would. From what I hear, they already have a track record of putting their hands on kids. As of now, all daycares in Winston-Salem and Kernersville do not have any openings. The fact that this one does says to me that YOU DO NOT WANT TO TAKE YOUR CHILD TO THIS PLACE. DO IT AT YOUR OWN RISK, AND BEWARE! My child couldn't even make it in the door.
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About the Provider
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-03-18 | Unannounced Inspection | Yes | |
| 2026-03-18 | Violation | 1805 | G.S. 110-90.2 & .2703(r) |
| A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. During the visit, I observed one (1) employee not recorded on the ABCMS Provider Portal roster. | |||
| 2025-10-07 | Unannounced Inspection | Yes | |
| 2025-10-07 | Violation | 705 | .0601(c) |
| Equipment and furnishings were not sturdy, stable and free of hazards. During the visit, I observed a picnic table that was cracked and had sharp edges exposed. | |||
| 2025-10-07 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. During the visit, I observed the laundry room to be unlocked. | |||
| 2025-05-20 | Unannounced Inspection | Yes | |
| 2025-05-20 | Violation | 1805 | G.S. 110-90.2 & .2703(r) |
| A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. During the visit, I observed that the ABCMS Provider Portal was not currently being used to record employees. | |||
| 2025-02-24 | Unannounced Inspection | Yes | 0225-202L |
| 2025-02-24 | Violation | 853 | .0802(g)(1-6) |
| Incident logs were not completed and maintained as required. During the visit, I observed an incident log that had three (3) incidents recorded on it with six (6) incident reports attached. | |||
| 2024-12-18 | Unannounced Inspection | No | 1224-158L |
| 2024-11-26 | Unannounced Inspection | Yes | |
| 2024-11-26 | Violation | 1034 | .0701(a) |
| All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. During the visit, I observed one employee file that did not contain an updated health questionnaire. | |||
| 2024-11-26 | Violation | 1899 | .1103(b) |
| Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. During the visit, I observed one employee file that did not have documentation of renewing the Recognizing and Responding to Suspicions of Child Maltreatment training within five years. | |||
| 2024-08-22 | Unannounced Inspection | Yes | 0624-304A |
| 2024-08-22 | Violation | 852 | .0802 (e) |
| Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Two incident reports completed, did not include all of the required information. | |||
| 2024-08-22 | Violation | 853 | .0802(g)(1-6) |
| Incident logs were not completed and maintained as required. The center's incident log did not include all of the documented incidents as required. | |||
| 2024-07-09 | Unannounced Inspection | No | 0624-304A |
| 2024-07-01 | Unannounced Inspection | No | 0624-304A |
| 2023-12-06 | Unannounced Inspection | Yes | |
| 2023-12-06 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. I did not observe any safety concerns inside. On the playground used for older children, I observed a double gate that would not close and was being held together by bungee cords. | |||
| 2023-12-06 | Violation | 1867 | .0605(k)(1-4) |
| The depth of the loose surfacing was not based on critical height of the equipment. I observed several areas of mulch used for surfacing under a large playground structure measuring less than six inches. | |||
| 2023-12-06 | Violation | 1890 | .0701(d) |
| Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. I observed on employee file that did not have a tuberculosis screening on file. | |||
| 2023-12-06 | Violation | 1899 | .1103(b) |
| Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. I observed one employee file that completed health and safety trainings in September 2018 but did not have renewed certificates on file within five years. | |||
| 2023-11-02 | Unannounced Inspection | Yes | 1023-356A |
| 2023-11-02 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. On 10/30, a staff member walked out of class leaving the children (2yos.) unsupervised during naptime. | |||
| 2023-07-18 | Unannounced Inspection | Yes | |
| 2023-07-18 | Violation | 887 | .0606(g) |
| Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. I observed that safe sleep checks have not been documented since June 2023. | |||
| 2023-01-10 | Unannounced Inspection | Yes | |
| 2023-01-10 | Violation | 707 | .0601(d) |
| Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. There is one 'picket' missing from the large piece of equipment on the playground. | |||
| 2023-01-10 | Violation | 1246 | GS 110-91(12); .10A NCAC 09 .2806(b) |
| All five of the following activity areas were not available daily to each group: art, books/language, blocks, manipulatives, family living/dramatic play. There is no art center available in space 2. | |||
| 2022-08-15 | Unannounced Inspection | No | |
| 2022-08-10 | Unannounced Inspection | No | |
| 2022-08-09 | Unannounced Inspection | Yes | |
| 2022-08-09 | Violation | 852 | .0802 (e) |
| Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Incident reports didn't include all required information. | |||
| 2022-08-09 | Violation | 853 | .0802(g)(1-6) |
| Incident logs were not completed and maintained as required. All incident reports were not recorded on the state incident log. | |||
| 2022-07-05 | Unannounced Inspection | No | |
| 2022-02-08 | Unannounced Inspection | No | |
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