Five Star Center License
✓ Licensed
Family Services Inc., At IGC
Winston-salem, NC
· Forsyth County
114 West 30th Street, Suite 500,
Winston-salem, NC 27105
Quick Facts
Capacity
90 children
Age Range
0 through 5
Transportation
Yes
Subsidized Program
Does not participate
State Rating
5
Missing details such as rates or type of care? Suggest an update to help other families.
Contact Information
📞 (336) 727-0617
Licensed Five Star Center License
Active License
License Number
34001423
License Holder
Family Services, Inc.
License Issued
May 11, 2026
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
License Conditions: Other - Meeting Enhanced Ratios Minus 1
Reviews
Write a Review
Be the first to review this childcare provider. Write a review about Family Services Inc., At IGC. Let other families know what's great, or what could be improved. Please read our brief review guidelines to make your review as helpful as possible.
Review Policy: ChildcareCenter.us does not actively screen or monitor user reviews, nor do we verify or edit content.
Reviews reflect only the opinion of the writer. We ask that users follow our
review guidelines.
Providers are welcome to respond to parental reviews, however we ask that they identify themselves as the provider.
About the Provider
Family Services Inc., At IGC is a Five Star Center License in WINSTON-SALEM NC, with a maximum capacity of 90 children. This child care center helps with children in the age range of 0 through 5. The provider does not participate in a subsidized child care program.
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-05-08 | Unannounced Inspection | Yes | |
| 2026-05-08 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was conducted on 3/07/2026; the last fire inspection completed prior was conducted on 2/27/2025. | |||
| 2026-05-08 | Violation | 125 | 10A NCAC 09 .0302(d)(4) |
| Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. One child enrolled in Space 5 was observed to not have an arrival time recorded. | |||
| 2026-05-08 | Violation | 853 | .0802(g)(1-6) |
| Incident logs were not completed and maintained as required. One incident report was observed not to be entered on the incident log. | |||
| 2026-05-08 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Two plastic diaper wrappers with a suffocation hazard listed on the wrapper were observed beneath a partially open diaper changing table in the bathroom of Space 2, accessible to children; the diapers were removed from the wrappers, and the wrappers were discarded during the visit. | |||
| 2026-05-08 | Violation | 1805 | G.S. 110-90.2 & .2703(r) |
| A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The Criminal Background Check Qualification Letter for one new staff member was not linked to the facility’s ABCMS profile within five days of employment. | |||
| 2026-05-08 | Violation | 1823 | .0607(d)(10) |
| The EPR Plan did not include the location of the Ready to Go File and or the required information. The Ready to Go file was observed to be missing six children’s applications. | |||
| 2026-05-08 | Violation | 1882 | .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) |
| Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The chronic condition/ allergy for one child enrolled was not recorded on the medication authorization form. | |||
| 2026-01-06 | Unannounced Inspection | Yes | |
| 2026-01-06 | Violation | 125 | 10A NCAC 09 .0302(d)(4) |
| Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Two children enrolled were observed not to have a time of arrival recorded. | |||
| 2026-01-06 | Violation | 601 | 15A NCAC 18A .2806(j)(2) |
| Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The digital thermometer located inside a refrigerator in Space 1 was observed not to be functioning or able to be turned on. | |||
| 2026-01-06 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A plastic bag filled with travel tubes of fluoridated toothpaste was observed in Space 5 less than five feet from the ground and accessible to children. | |||
| 2026-01-06 | Violation | 887 | .0606(g) |
| Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Safe sleep logs were not maintained for a minimum of one month for infants enrolled in care; only the logs for today's date were available for review. | |||
| 2026-01-06 | Violation | 1033 | .0701(a) |
| On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. The TB test for one new staff member with a start date of 12/08/2025 was dated 6/07/2024. | |||
| 2026-01-06 | Violation | 1110 | .1002(b) |
| Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. The registration and inspection onsite for the vehicle was observed to be expired as of 12/31/25. | |||
| 2026-01-06 | Violation | 1329 | .0801(a)(1-7) |
| Application for enrollment did not include all required information. The applications for two children enrolled did not include fears or behavior characteristics that the child has. | |||
| 2026-01-06 | Violation | 1805 | G.S. 110-90.2 & .2703(r) |
| A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The Criminal Background Check Qualification Letters for three staff members (two existing and one new) were not observed linked to the ABCMS Facility Profile within five days of hire. | |||
| 2026-01-06 | Violation | 1823 | .0607(d)(10) |
| The EPR Plan did not include the location of the Ready to Go File and or the required information. The emergency information for two staff members, the emergency medication information and medical action plans for three children enrolled with emergency medications, and a list of known food allergies was not observed in the Ready to Go file. | |||
| 2026-01-06 | Violation | 1882 | .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) |
| Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A permission to administer medication form was not on file for one child enrolled with an emergency medication in Space 3. The date received and chronic medical condition for one child enrolled in Space 3 with an emergency medication was not observed recorded on the permission to administer medication form. The chronic medical condition for one child enrolled in Space 4 with an emergency medication was not observed recorded on the permission to administer medication form. | |||
| 2025-12-09 | Unannounced Inspection | No | 1125-256L |
| 2025-12-03 | Unannounced Inspection | Yes | 1125-256L |
| 2025-12-03 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. On November 20, 2025, a three-year-old child was left outside unsupervised on the playground from 10:28am to 10:36am. | |||
| 2025-06-04 | Unannounced Inspection | No | |
| 2025-05-12 | Unannounced Inspection | Yes | |
| 2025-05-12 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. The medication authorization form for one child enrolled in Space 5 did not include the subject medical conditions or allergic reactions. | |||
| 2025-05-12 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 2, a classroom designated for children two and three years of age, an open, thin plastic wrapper was observed on a roll of changing table paper beneath the changing table in an unlatched cabinet. | |||
| 2025-05-12 | Violation | 1805 | G.S. 110-90.2 & .2703(r) |
| A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. A facility profile for Criminal Background Checks had not been created; hence, staff CBCs were also not yet linked to this profile. | |||
| 2025-05-12 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place/lockdown drill was conducted on 2/11/25; the last shelter-in-place/lockdown drill completed prior was conducted on 10/23/2024. | |||
| 2025-05-12 | Violation | 1823 | .0607(d)(10) |
| The EPR Plan did not include the location of the Ready to Go File and or the required information. The Ready to Go file did not include staff contact information for two staff members. | |||
| 2025-05-12 | Violation | 1882 | .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) |
| Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The medication authorization form for one child enrolled with an emergency medication in Space 5 did not contain specific criteria for when to administer the medication. | |||
| 2025-02-03 | Unannounced Inspection | Yes | |
| 2025-02-03 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most recent fire inspection was conducted on 1/24/24. | |||
| 2025-02-03 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in Space 3; the plan was dated 1/21/25 – 1/24/25. | |||
| 2025-02-03 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. In Space 2, a classroom designated for children two and three years of age, three plastic bags were observed accessible to children under three years of age. On the playground used by children three years of age and older, two broken plastic pieces of toys were observed on the ground which were sharp to the touch. | |||
| 2025-02-03 | Violation | 830 | .0802(h) |
| A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. A First Aid poster was not posted in a prominent place for referral. | |||
| 2025-02-03 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. The medication authorization form for one child enrolled with an emergency medication in Space 5 was on file, but not complete; the form was missing the subject medical conditions or allergic reactions; the names of the authorized prescription medication; the criteria for the administration of the medication; the amount and frequency of the dosages; the manner in which the medication shall be administered; the signature of the parent; and the date the authorization was signed by the parent. The medication authorization for one child enrolled in Space 4 with an emergency medication did not contain the subject medical conditions or allergic reactions. | |||
| 2025-02-03 | Violation | 1030 | .0302(d)(1)(A) |
| Application for employment and date of birth was not on file for all staff. The file for one existing staff member and one new staff member did not contain an application for employment. | |||
| 2025-02-03 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The file for one existing staff member did not contain a medical report. | |||
| 2025-02-03 | Violation | 1034 | .0701(a) |
| All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. The file for one new employee did not contain a Health Questionnaire. | |||
| 2025-02-03 | Violation | 1329 | .0801(a)(1-7) |
| Application for enrollment did not include all required information. employment. The file for one existing staff member did not contain a medical report. The applications for two children enrolled did not include fears or behavior characteristics that the child has. | |||
| 2025-02-03 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The most recent lockdown/ shelter-in-place drill was completed on 10/23/2024. | |||
| 2025-02-03 | Violation | 1812 | .0607(c) |
| The center did not complete an EPR Plan within four months of completing the EPR in Child Care training and/or the Plan was not completed on a template provided by the Division. A physical copy of the Emergency Preparedness and Response Plan was not on file for review. | |||
| 2025-02-03 | Violation | 1834 | .0801(b) |
| Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. A medical action plan was not on file for one child enrolled in Space 4 with an emergency medication. | |||
| 2024-10-16 | Announced Inspection | No | |
| 2024-07-01 | Unannounced Inspection | Yes | |
| 2024-07-01 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired on March 4, 2024 did not have age appropriate First Aid certification. | |||
| 2024-05-29 | Unannounced Inspection | No | |
| 2024-03-22 | Unannounced Inspection | No | |
| 2024-02-07 | Announced Inspection | No | |
| 2023-03-22 | Unannounced Inspection | No | |
If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
Providers in ZIP Code 27105
Looking for Child Care?
Helpful Resources
How to Choose a Child Care Center
Read article →
Questions to Ask During a Tour
Read article →
Licensing Guide
Read article →