Five Star Center License
✓ Licensed
Kindercare Learning Center
Mount Airy, NC
· Surry County
401 SOUTH SOUTH STREET,
Mount Airy, NC 27030
Quick Facts
Capacity
171 children
Age Range
0 through 12
Transportation
Yes
Subsidized Program
Participates
State Rating
5
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Licensed Five Star Center License
Active License
License Number
86000419
License Holder
KINDERCARE EDUCATION LLC
License Issued
Mar 16, 2026
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
Reviews
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About the Provider
KINDERCARE LEARNING CENTER is a Five Star Center License in MOUNT AIRY NC, with a maximum capacity of 171 children. This child care center helps with children in the age range of 0 through 12. The provider also participates in a subsidized child care program.
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-03-10 | Unannounced Inspection | Yes | |
| 2026-03-10 | Violation | 620 | 15A NCAC 18A .2825(a) |
| All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space 5 chipping paint was observed on a wall under the window near the bathroom. | |||
| 2026-03-10 | Violation | 843 | 10A NCAC 09 .0803(1)(d) |
| A drug or medicine was administered after its expiration date. In space 3 one diaper ointment, Destin expired January 2026. | |||
| 2025-10-03 | Unannounced Inspection | Yes | |
| 2025-10-03 | Violation | 620 | 15A NCAC 18A .2825(a) |
| All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The FRP (fiberglass reinforced plastic) panel on the wall in Space 6 at the children's bookshelf was cracked and loose from the wall. | |||
| 2025-10-03 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. The rubber surfacing on the steps and platform on one of climbing/slide structures on Playground 2, is peeling and cracked. The damaged areas had been covered with duct tape that was loosened by use and weather. | |||
| 2025-10-03 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A bottle of Kay QSR Restroom Cleaner/Toilet Bowl Cleaner, and Glass Cleaner with multiple warnings was not in locked storage in Space 6 and Space 7. | |||
| 2025-10-03 | Violation | 861 | .0604(q) |
| Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. Brick surrounding a water spigot on a wall on Playground #2 was missing and had been filled with foam installation. | |||
| 2024-10-08 | Unannounced Inspection | Yes | |
| 2024-10-08 | Violation | 533 | 15A NCAC 18A .2804(d) |
| Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. I observed one child that did not have a date on the bottle of human milk. | |||
| 2024-10-08 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. Cement footings were exposed on the large playground posing a tripping/falling hazard to children. Mulch does not go up to meet the edge of the sidewalk on the toddler playground. | |||
| 2024-10-08 | Violation | 853 | .0802(g)(1-6) |
| Incident logs were not completed and maintained as required.There was one (1) incident report that was not logged on the Incident Report Log from 6/17/24. | |||
| 2024-10-08 | Violation | 1823 | .0607(d)(10) |
| The EPR Plan did not include the location of the Ready to Go File and or the required information. Two (2) children's application and information was not in the EPR file. | |||
| 2024-10-08 | Violation | 1834 | .0801(b) |
| Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. There was one child who did not have a Medical Action Plan for the asthma medication. | |||
| 2024-10-08 | Violation | 1882 | .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) |
| Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. I observed there was one child with diaper cream that listed "as needed". | |||
| 2024-06-19 | Unannounced Inspection | Yes | |
| 2024-06-19 | Violation | 533 | 15A NCAC 18A .2804(d) |
| Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In Space 2, there was one bottle that was not dated and labeled. | |||
| 2024-06-19 | Violation | 707 | .0601(d) |
| Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. In Space 3, there was one shelf with peeling paint that was accessible. | |||
| 2024-05-29 | Unannounced Inspection | No | 0424-116L |
| 2024-04-29 | Unannounced Inspection | No | 0424-116L |
| 2024-04-15 | Unannounced Inspection | Yes | 0424-116L |
| 2024-04-15 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. A three-year-old child was left unattended on the playground for approximately eight minutes. | |||
| 2023-12-21 | Unannounced Inspection | No | |
| 2023-11-15 | Unannounced Inspection | No | |
| 2023-10-13 | Unannounced Inspection | No | 0823-084A |
| 2023-10-11 | Unannounced Inspection | Yes | |
| 2023-10-11 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. The activity plan in the room for 2-year-olds was dated September 4-15, 2023. | |||
| 2023-10-11 | Violation | 542 | 10 NCAC 09 .0902(a) |
| The written feeding plan was not modified as the child's needs changed. The schedule for an 11-month-old child did not reflect table food which the child was served today. The parent updated the form during my visit. | |||
| 2023-10-11 | Violation | 1206 | 10A NCAC 09 .0515(a) |
| Center did not have a plan to encourage parent participation and inform them about the program and its services. The facility had a parent involvement plan which did not include the items required in rule .0515 regarding parent participation plan. | |||
| 2023-09-06 | Unannounced Inspection | Yes | 0823-084A |
| 2023-09-06 | Violation | 1810 | GS 110-105.6(a) |
| There was a substantiation of child maltreatment. Child maltreatment was substantiated based on a staff member failing to meet the physical needs of a child. | |||
| 2023-08-17 | Unannounced Inspection | Yes | 0823-084L |
| 2023-08-17 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. A teacher forcefully threw chairs and another object at a child in a classroom for three and four year old children. | |||
| 2023-08-17 | Violation | 908 | .1803(b) |
| Discipline was not appropriate for the child's age and development. A teacher disciplined a child for throwing chairs in the classroom by also throwing chairs to show the child that throwing chairs could hurt someone. | |||
| 2023-06-01 | Unannounced Inspection | Yes | |
| 2023-06-01 | Violation | 540 | 10A NCAC 09 .0902(a) |
| An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) Two toddlers recently moved from the infant room did not have current feeding schedules on file. | |||
| 2023-06-01 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags used to store soiled clothing were stored in plastic bags in the cubbies of two year old children located within children's reach. | |||
| 2023-06-01 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Verification of current First Aid training was not on file for RW and JM. | |||
| 2023-06-01 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Verification of current CPR was not on file for RW and JM. | |||
| 2022-10-31 | Unannounced Inspection | Yes | |
| 2022-10-31 | Violation | 488 | .0510(e)(3) |
| For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In Space 3, crayons, markers, and dotter paint markers were accessible to children, but no paper was accessible for children to use. Also in Space 3, less than three books were available to ten toddlers present. | |||
| 2022-10-31 | Violation | 528 | 10A NCAC 09 .0901(b) |
| Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. On the lunch menu, it was recorded that pineapple would be served for lunch; these substitutions were not recorded on the menu prior to meal service. | |||
| 2022-10-31 | Violation | 533 | 15A NCAC 18A .2804(d) |
| Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. The bottles for one infant enrolled in Space 1 were not dated. | |||
| 2022-10-31 | Violation | 608 | 15A NCAC 18A .2803(c) |
| Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In Space 3, a child’s hands were not washed upon arrival to the classroom. | |||
| 2022-10-31 | Violation | 620 | 15A NCAC 18A .2825(a) |
| All walls and ceilings including doors and windows were not kept clean and in good repair. The back wall of Space 7 was observed to have an area toward the base of the wall with peeling paint. Also in Space 7, a small area of the wall to the lower right base of the direct exit door to the classroom was observed to have an area that had cracked and flaked off. | |||
| 2022-10-31 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. Plastic bags were observed accessible to children under the age of three years old (in their cubbies) in Spaces 2, 3, and 5. Teachers and Ms. Fletcher made these plastic bags inaccessible to the children during the visit. A side gate on the left (facing away from the building) was observed to have a space between the gate and the fence post which measured five and a half inches, creating a potential entrapment hazard. On the playground used by toddlers, two large holes were observed on the right side of the playground, creating a potential tripping/safety hazard. | |||
| 2022-10-31 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A cabinet with a latch, as opposed to an approved lock in Space 5 contained dish detergent and other items labeled Keep Out of Reach of Children with additional warnings. In Space 1, an upper cabinet was unlocked and observed to contain two canisters of disinfectant wipes labeled Keep Out of Reach of Children with additional warnings. This cabinet was locked during the visit. In Space 6, an aerosol bottle of Febreeze room spray labeled Keep Out of Reach of Children with additional warnings was observed greater than five feet up on a shelf in a bathroom used by children. Ms. Fletcher placed the spray from Space 6 into locked storage during the visit. | |||
| 2022-10-31 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. The diaper cream forms for one child enrolled in Space 1, three children enrolled in Space 2, two children in Space 3, and two children in Space 5 did not contain complete information. A diaper cream form for one child enrolled in Space 3 was not available for review. | |||
| 2022-10-31 | Violation | 1124 | 10A NCAC 09 .1003(d) |
| Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Emergency information for two enrolled children was not available for review on one bus. | |||
| 2022-10-31 | Violation | 1792 | .0901(i) |
| Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In Space 2, a staff member had a clear cup of Starbucks iced coffee sitting on the counter, as opposed to storing this in an opaque, labeled container. | |||
| 2022-10-31 | Violation | 1835 | .0801(b) |
| The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. The medical action plan for one child enrolled in Space three was not signed by a parent or health care professional. | |||
| 2022-04-22 | Unannounced Inspection | No | |
| 2022-03-21 | Unannounced Inspection | Yes | |
| 2022-03-21 | Violation | 620 | 15A NCAC 18A .2825(a) |
| All walls and ceilings including doors and windows were not kept clean and in good repair. Dry wall around an electric outlet in Space 3, could be pressed inward, and a hole in the sheetrock on the right lower corner of the electrical outlet was present. | |||
| 2022-03-21 | Violation | 714 | .0605(g) |
| Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. Openings in the bottom of the fence lines in four areas of the playgrounds at the front and both sides were not less than 3 1/2 inches. | |||
| 2022-03-21 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. Fence line in two places, in the front and to the left on the playgrounds, was bent out creating openings and exposed a wood timber that was splintered. Crib sheets were stretched and worn from washing and did not tightly fit some of the crib mattresses. | |||
| 2022-03-21 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Disinfecting wipes with multiple warnings were stored in unlocked cabinets and in children's restrooms in Spaces 5 and 6; An aerosol can of general purpose cleaner was not in locked storage, and dawn dishwashing liquid was not in locked storage in Space 5. | |||
| 2022-01-06 | Unannounced Inspection | No | |
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