Family Services Inc. At The Heights - Winston-salem NC Five Star Center License

1472 Felicity Lane , WINSTON-SALEM NC 27101
(336) 727-0617

About the Provider

Description: Family Services Inc. At The Heights is a Five Star Center License in WINSTON-SALEM NC, with a maximum capacity of 90 children. This child care center helps with children in the age range of 0 through 5. The provider does not participate in a subsidized child care program.

Program and Licensing Details

  • License Number: 34001400
  • Capacity: 90
  • Age Range: 0 through 5
  • State Rating: 5
  • Enrolled in Subsidized Child Care Program: No
  • District Office: North Carolina Dept of Health and Human Services - Division of Child Development
  • District Office Phone: (919) 662-4499 (Note: This is not the facility phone number.)

Location Map

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.

Date Type Violations Rule
2024-01-31 Unannounced Inspection No
2023-12-13 Unannounced Inspection Yes
2023-12-13 Violation 524 .0510(d)(2)(A-C)
When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Screen time was not documented Space 5.
2023-12-13 Violation 1045 .1101(a)
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. A staff member hired on September 26, 2023 had completed 9.5 hours of orientation as of December 14, 2023.
2023-10-03 Unannounced Inspection Yes
2023-10-03 Violation 125 10A NCAC 09 .0302(d)(4)
Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. A child present in Space 2 was not signed in with an arrival time for today.
2023-10-03 Violation 614 15A NCAC 18A .2821(e)
Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. Cots in spaces 1 and 2 were not at least 18" apart while children were napping, and there was limited space in the classroom to allow for the required spacing.
2023-10-03 Violation 721 G.S. 110-91(6); .0601(b)
All equipment and furnishings were not in good repair. A CD/Cassette Player in the music center in Space 2 did not have batteries, was not operable, and a child in the center was attempting to listen to a CD in the player.
2023-08-02 Announced Inspection No

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Providers in ZIP Code 27101