Five Star Center License
✓ Licensed
Family Services Inc. At The Heights
Winston-salem, NC
· Forsyth County
1472 FELICITY LANE,
Winston-salem, NC 27101
Quick Facts
Capacity
90 children
Age range (listing information)
0 through 5
May not reflect the ages served today. Please confirm with the provider.
Subsidized Program
Does not participate
State Rating
5
Missing details such as transportation or rates? Suggest an update to help other families.
Licensed Five Star Center License
Active License
License Number
34001400
License Holder
1472 Felicity Lane, LLC
License Issued
Feb 23, 2024
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
License Conditions: Other - Meeting Enhanced Ratios Minus 1; maximum group size of 20 and s/c ratio of 1/10 in NC Pre-K Classroom Space 5.
Reviews
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About the Provider
Family Services Inc. At The Heights is a Five Star Center License in WINSTON-SALEM NC, with a maximum capacity of 90 children. This child care center's listing gives an age range of 0 through 5; please confirm current ages with the provider. The provider does not participate in a subsidized child care program.
Hours of Operation
- HoursNot listed
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-08-25 | Unannounced Inspection | No | 0826-271L |
| 2026-03-24 | Announced Inspection | No | |
| 2025-12-02 | Announced Inspection | No | |
| 2025-04-10 | Announced Inspection | Yes | |
| 2025-04-10 | Violation | 717 | .0605(l)(1-2) |
| Surfacing did not extend six (6) feet beyond the external limits of the equipment or 3 feet for equipment used only by children less than 2 years of age. There was around 4 inches of mulch beside the steps of the slide structure on the playground, extending 6 feet out. | |||
| 2025-04-10 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One cabinet was open that contained two large containers of detergent within reach of children. This was locked immediately. | |||
| 2024-10-29 | Unannounced Inspection | No | |
| 2024-05-31 | Announced Inspection | No | |
| 2024-05-08 | Unannounced Inspection | Yes | |
| 2024-05-08 | Violation | 830 | .0802(h) |
| A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. There was no First Aid Sheet Posted. | |||
| 2024-05-08 | Violation | 892 | .0606(b) |
| The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. There was no Safe Sleep Poster on the wall in two infant rooms. | |||
| 2024-05-08 | Violation | 1899 | .1103(b) |
| Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff person had not completed all of the Health and Safety trainings by July 1, 2023. | |||
| 2024-05-08 | Violation | 1901 | .1104(1-5) |
| All administrators and staff did not complete a professional development plan within one year of employment, that included all the required information. Several staff persons did not have a date on the Staff Development Plan. | |||
| 2024-01-31 | Unannounced Inspection | No | |
| 2023-12-13 | Unannounced Inspection | Yes | |
| 2023-12-13 | Violation | 524 | .0510(d)(2)(A-C) |
| When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Screen time was not documented Space 5. | |||
| 2023-12-13 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. A staff member hired on September 26, 2023 had completed 9.5 hours of orientation as of December 14, 2023. | |||
| 2023-10-03 | Unannounced Inspection | Yes | |
| 2023-10-03 | Violation | 125 | 10A NCAC 09 .0302(d)(4) |
| Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. A child present in Space 2 was not signed in with an arrival time for today. | |||
| 2023-10-03 | Violation | 614 | 15A NCAC 18A .2821(e) |
| Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. Cots in spaces 1 and 2 were not at least 18" apart while children were napping, and there was limited space in the classroom to allow for the required spacing. | |||
| 2023-10-03 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. A CD/Cassette Player in the music center in Space 2 did not have batteries, was not operable, and a child in the center was attempting to listen to a CD in the player. | |||
| 2023-08-02 | Announced Inspection | No | |
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