Excel Viii - Jacksonville NC Five Star Center License

1 OFFICE PARK DRIVE , JACKSONVILLE NC 28546
(910) 577-3207

About the Provider

Description: At Excel Learning Centers, we realize that your goal as a parent is to provide the best experience possible for your child. We want to see our students grow into successful adults and eventual role models for another generation. To that end, Excel Learning Centers utilize the Creative Curriculum™ with a variety of activities specifically designed for your child's individual age group. The Excel Learning Center follows the philosophy that children learn best through play. To maximize your child's experience, we employ play techniques to encourage the growth of the whole child by strengthening each domain within.

Program and Licensing Details

  • License Number: 67001178
  • Capacity: 233
  • Age Range: 2 through 12
  • State Rating: 5
  • Enrolled in Subsidized Child Care Program: Yes
  • District Office: North Carolina Dept of Health and Human Services - Division of Child Development
  • District Office Phone: (919) 662-4499 (Note: This is not the facility phone number.)

Location Map

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.

Date Type Violations Rule
2024-04-02 Unannounced Inspection No
2024-02-29 Unannounced Inspection No
2024-02-22 Unannounced Inspection No
2024-02-22 Violation 902 G.S. 110-91(10)
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. It was reported by multiple staff members, on February 21, 2024, a staff member raised their voice and pointed their finger within inches of childrens faces. Staff reported children were upset and crying. This is a repeat violation.
2024-02-14 Unannounced Inspection Yes
2024-02-14 Violation 902 G.S. 110-91(10)
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. It was confirmed on two separate incidents, two staff members used in appropriate language, tone, and volume with children. One staff member screamed in children’s faces, “Don’t talk to me”, “Sit down and be quiet”, and “Knock it off'. The staff member would hold her cell phone and threaten to call the children’s parents if they did not comply with her requests. The staff member stated in front of the children, “The child needs a good spanking”. The second staff member was upset with an administrator and used inappropriate language in front of the school age children.
2023-07-20 Unannounced Inspection Yes
2023-07-20 Violation 428 GS 110-91(12); .0508(a)
A current activity plan was not posted for each group of children for reference. There was not a current activity plan for classroom space #1.
2023-07-20 Violation 721 G.S. 110-91(6); .0601(b)
All equipment and furnishings were not in good repair. On playground space #1, the tunnel spiral slide was not in good repair. There were two bolts that had fallen out of the unit.
2023-07-20 Violation 1314 .0802(c)(2)
Emergency information did not name child's health care professional. Two of the thirteen children's files reviewed did not include the child's health care professionals, emergency information and/or telephone numbers.
2023-07-20 Violation 1321 GS110-91(1)
Medical exam or health assessment record was not on file before or within 30 days after admission. Two of the thirteen children's files reviewed did not have a health assessment on file.
2023-07-20 Violation 1871 .0608(b)
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with parents of currently enrolled children 0-5 within 30 days of adopting the policy. Two of the thirteen children's files reviewed did not have an acknowledgement statement of receipt for the policy.
2023-07-20 Violation 1897 .1102(g)
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training. One staff member did not complete the Recognizing and Responding to Suspicions of Child Maltreatment since 4/22/17.
2023-06-15 Unannounced Inspection No
2023-03-21 Unannounced Inspection Yes

If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.

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Providers in ZIP Code 28546