Five Star Center License
✓ Licensed
Excel Viii
Jacksonville, NC
· Onslow County
1 OFFICE PARK DRIVE,
Jacksonville, NC 28546
Quick Facts
Capacity
233 children
Age Range
2 through 12
Transportation
Yes
Subsidized Program
Participates
State Rating
5
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Contact Information
📞 (910) 577-3207
Licensed Five Star Center License
Active License
License Number
67001178
License Holder
ELA KIDSNET HOLDINGS, LLC
License Issued
Feb 20, 2022
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
Reviews
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About the Provider
At Excel Learning Centers, we realize that your goal as a parent is to provide the best experience possible for your child. We want to see our students grow into successful adults and eventual role models for another generation. To that end, Excel Learning Centers utilize the Creative Curriculum™ with a variety of activities specifically designed for your child's individual age group. The Excel Learning Center follows the philosophy that children learn best through play. To maximize your child's experience, we employ play techniques to encourage the growth of the whole child by strengthening each domain within.
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-08-06 | Unannounced Inspection | No | |
| 2026-06-17 | Unannounced Inspection | Yes | |
| 2026-06-17 | Violation | 805 | .0604(t); .0302(d)(5) |
| Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not recorded for the month of April 2026. | |||
| 2026-06-17 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Miracle Gro potting mix was accessible to children on the school-age playground. Hand sanitizer was on the three buses accessible to children. | |||
| 2026-06-17 | Violation | 841 | 15A NCAC 18A .2820(d) |
| Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Amoxicillin for a staff member's child was not in a locked container in the kitchen refrigerator. | |||
| 2026-06-17 | Violation | 1034 | .0701(a) |
| All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Two staff members were missing an annual health questionnaire on file. | |||
| 2026-06-17 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Two staff members emergency information was not updated in the past year. | |||
| 2026-06-17 | Violation | 1124 | 10A NCAC 09 .1003(d) |
| Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Two children were missing a photograph in the transportation binder. | |||
| 2026-03-04 | Unannounced Inspection | Yes | |
| 2026-03-04 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. On both playgrounds surfacing beside sidewalks has eroded away. On front playground surfacing around climbing structure has three holes. On front playground surfacing underneath fence by back door has washed away exposing the bottom of the fence. On both playgrounds tree roots are exposed. On front playground, a broken table is assessable to children. | |||
| 2026-03-04 | Violation | 812 | 10A NCAC 09 .0604(c) |
| Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space 9 and 12, outlets were left uncovered accessible to children. | |||
| 2025-07-09 | Unannounced Inspection | Yes | |
| 2025-07-09 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. There was chipped paint on the walls in indoor spaces #3, #5, #6, and #10. | |||
| 2025-05-28 | Unannounced Inspection | No | 0525-236L |
| 2025-05-21 | Unannounced Inspection | Yes | 0525-236L |
| 2025-05-21 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On May 15, 2025, a staff member responded to an upset parent by yelling in front of the parents three-year-old child along with other children present on the playground. | |||
| 2025-02-27 | Unannounced Inspection | Yes | |
| 2025-02-27 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Orientation was not documented as complete for one out of the five newly hired staff members. | |||
| 2025-02-27 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Two of the five newly hired staff members had not signed a statement acknowledging receipt of the policy. | |||
| 2024-11-21 | Unannounced Inspection | No | 1023-072A |
| 2024-10-31 | Unannounced Inspection | No | 1023-072A |
| 2024-09-19 | Unannounced Inspection | No | 1223-162A |
| 2024-07-17 | Unannounced Inspection | Yes | |
| 2024-07-17 | Violation | 1899 | .1103(b) |
| Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff member's Health and Safety training expired June 2024. | |||
| 2024-06-12 | Unannounced Inspection | No | 1223-162A |
| 2024-06-12 | Unannounced Inspection | No | 1023-072A |
| 2024-05-07 | Unannounced Inspection | No | |
| 2024-04-02 | Unannounced Inspection | No | 0324-334L |
| 2024-04-02 | Unannounced Inspection | No | |
| 2024-02-29 | Unannounced Inspection | No | 0224-094L |
| 2024-02-22 | Unannounced Inspection | No | 0224-094L |
| 2024-02-22 | Unannounced Inspection | Yes | 0224-214L |
| 2024-02-22 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. It was reported by multiple staff members, on February 21, 2024, a staff member raised their voice and pointed their finger within inches of childrens faces. Staff reported children were upset and crying. This is a repeat violation. | |||
| 2024-02-14 | Unannounced Inspection | Yes | 0224-094L |
| 2024-02-14 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. It was confirmed on two separate incidents, two staff members used in appropriate language, tone, and volume with children. One staff member screamed in children’s faces, “Don’t talk to me”, “Sit down and be quiet”, and “Knock it off'. The staff member would hold her cell phone and threaten to call the children’s parents if they did not comply with her requests. The staff member stated in front of the children, “The child needs a good spanking”. The second staff member was upset with an administrator and used inappropriate language in front of the school age children. | |||
| 2024-02-06 | Unannounced Inspection | No | 1023-072A |
| 2024-02-06 | Unannounced Inspection | No | 1223-162A |
| 2023-12-19 | Unannounced Inspection | No | 1023-072A |
| 2023-12-19 | Unannounced Inspection | Yes | 1223-162A |
| 2023-12-19 | Violation | 1118 | GS 110-91 (13); .1003(g) |
| Children were left in a vehicle unattended by an adult. On Tuesday, December 12, 2023, a staff member left a five-year-old child unsupervised on a bus for approximately two (2) minutes. | |||
| 2023-11-21 | Unannounced Inspection | No | 1023-072A |
| 2023-10-09 | Unannounced Inspection | Yes | 1023-072A |
| 2023-10-09 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. On multiple occasions between November 2022 and October 2023, a staff member's inappropriate interactions with children created an unsafe environment and caused harm to the children. | |||
| 2023-10-09 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. Between November 2022 and October 2023, a staff member in the classroom for four and five-year-old children, touched three children inappropriately. | |||
| 2023-10-09 | Violation | 1810 | GS 110-105.6(a) |
| There was a substantiation of child maltreatment. The Division of Child Development and Early Education substantiated child maltreatment regarding sexual maltreatment. | |||
| 2023-07-20 | Unannounced Inspection | Yes | |
| 2023-07-20 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. There was not a current activity plan for classroom space #1. | |||
| 2023-07-20 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. On playground space #1, the tunnel spiral slide was not in good repair. There were two bolts that had fallen out of the unit. | |||
| 2023-07-20 | Violation | 1314 | .0802(c)(2) |
| Emergency information did not name child's health care professional. Two of the thirteen children's files reviewed did not include the child's health care professionals, emergency information and/or telephone numbers. | |||
| 2023-07-20 | Violation | 1321 | GS110-91(1) |
| Medical exam or health assessment record was not on file before or within 30 days after admission. Two of the thirteen children's files reviewed did not have a health assessment on file. | |||
| 2023-07-20 | Violation | 1871 | .0608(b) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with parents of currently enrolled children 0-5 within 30 days of adopting the policy. Two of the thirteen children's files reviewed did not have an acknowledgement statement of receipt for the policy. | |||
| 2023-07-20 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training. One staff member did not complete the Recognizing and Responding to Suspicions of Child Maltreatment since 4/22/17. | |||
| 2023-06-15 | Unannounced Inspection | No | |
| 2023-03-21 | Unannounced Inspection | Yes | |
| 2023-03-21 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags used to store diapers were located in an unlocked cabinet in classrooms space #8. | |||
| 2023-03-21 | Violation | 1899 | .1103(b) |
| Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff member has not completed Health and Safety training within the five years of the pervious trainings. | |||
| 2023-02-08 | Unannounced Inspection | No | |
| 2022-08-03 | Unannounced Inspection | Yes | |
| 2022-08-03 | Violation | 1914 | .0802(b)(1-2) |
| The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. The individual indicated as the responsible person on the emergency medical care plan is no longer employed at the facility. | |||
| 2022-08-03 | Violation | 703 | .0601(e) |
| Chairs and tables were not the appropriate height for the children using the items. Chairs which measured 13” in classroom spaces #1 and #4 were too small for the two older groups of school-agers. Children could not sit comfortably in the chairs, as some of the children’s legs were taller than the tables and/or they legs were bent back under the chairs. | |||
| 2022-08-03 | Violation | 705 | .0601(c) |
| Equipment and furnishings were not sturdy, stable and free of hazards. There was a broken slat on the bench used with the wood picnic table located on playground space #1. Wood tables on playground spaces #1 and #2 were splintery and had chipping paint. The bin used for water play had dirty and stagnant water. | |||
| 2022-01-06 | Unannounced Inspection | No | |
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