Five Star Center License
✓ Licensed
Excel Ix
Jacksonville, NC
· Onslow County
160 HUFF DRIVE,
Jacksonville, NC 28546
Quick Facts
Capacity
232 children
Age Range
0 through 12
Transportation
Yes
Subsidized Program
Participates
State Rating
5
Missing details such as rates or type of care? Suggest an update to help other families.
Contact Information
📞 (910) 577-5100
Licensed Five Star Center License
Active License
License Number
67001180
License Holder
ELA KIDSNET HOLDINGS, LLC
License Issued
Feb 20, 2022
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
License Conditions: Other - Meets enhanced ratios minus one.
Reviews
Write a Review
Be the first to review this childcare provider. Write a review about Excel Ix. Let other families know what's great, or what could be improved. Please read our brief review guidelines to make your review as helpful as possible.
Review Policy: ChildcareCenter.us does not actively screen or monitor user reviews, nor do we verify or edit content.
Reviews reflect only the opinion of the writer. We ask that users follow our
review guidelines.
Providers are welcome to respond to parental reviews, however we ask that they identify themselves as the provider.
About the Provider
At Excel Learning Centers, we realize that your goal as a parent is to provide the best experience possible for your child. We want to see our students grow into successful adults and eventual role models for another generation. To that end, Excel Learning Centers utilize the Creative Curriculum™ with a variety of activities specifically designed for your child's individual age group. The Excel Learning Center follows the philosophy that children learn best through play. To maximize your child's experience, we employ play techniques to encourage the growth of the whole child by strengthening each domain within.
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-06-29 | Unannounced Inspection | No | 0626-244L |
| 2026-06-29 | Unannounced Inspection | Yes | |
| 2026-06-29 | Violation | 488 | .0510(e)(3) |
| For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In space 3 and space 4, children under three did not have sufficient quantity of materials to allow a range of choice in play. | |||
| 2026-06-29 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. On the playground used for toddlers, two holes by the concrete sidewalks have formed, creating a tripping hazard. On the playground used by the toddlers, the gazebo has begun to splinter, leaving sharp pieces of wood exposed and accessible to children. | |||
| 2026-06-29 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 9, plastic bags were accessible to children under the changing table. | |||
| 2026-06-29 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff members D. Ortiz and N. Stallings does not have a current First Aid certification available for review. | |||
| 2026-06-29 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff members D. Ortiz and N. Stallings does not have a current CPR certification available for review. | |||
| 2026-02-23 | Unannounced Inspection | No | 0226-192A |
| 2026-02-05 | Unannounced Inspection | Yes | |
| 2026-02-05 | Violation | 808 | 15A NCAC 18A .2832(a) |
| The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. On playground 2, water was ponding by the plastic playhouse. On playground 4, there is a gap between the concrete and the earth creating a tripping hazard. | |||
| 2026-02-05 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Repeat violation from 7/28/25. The facility has not completed a shelter-in-place or lockdown drill every three months as required. The last recorded drill was 7/10/2025. | |||
| 2025-07-28 | Unannounced Inspection | Yes | |
| 2025-07-28 | Violation | 533 | 15A NCAC 18A .2804(d) |
| Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space #1 one infant bottle was not dated. | |||
| 2025-07-28 | Violation | 540 | 10A NCAC 09 .0902(a) |
| An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One (1) infant feeding plan in space #1 was not posted. | |||
| 2025-07-28 | Violation | 805 | .0604(t); .0302(d)(5) |
| Fire drills were not practiced monthly and/or the drill record was incomplete. Fire drills were not conducted for March 2025, April, 2025, and May 2025. | |||
| 2025-07-28 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspections were not completed for March 2025, April 2025, and May 2025. | |||
| 2025-07-28 | Violation | 1321 | GS110-91(1) |
| Medical exam or health assessment record was not on file before or within 30 days after admission. Four (4) out of eight (8) children records reviewed did not have a health assessment on file. | |||
| 2025-07-28 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place or lockdown drills was not conducted every three months. A lockdown drill was conducted on October 1, 2024, and a shelter-in-place drill was conducted on July 10, 2025. | |||
| 2025-01-15 | Unannounced Inspection | Yes | |
| 2025-01-15 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member employed on September 19, 2024 has not completed the training. | |||
| 2024-09-17 | Unannounced Inspection | No | 0924-090L |
| 2024-08-05 | Unannounced Inspection | Yes | |
| 2024-08-05 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. Activity plans were not current in classroom spaces #1 and space #7. | |||
| 2024-08-05 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground checklist was not documented for July 2024. | |||
| 2024-08-05 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff completed 6.5 of the 10 required on-going training hours. One staff member has not completed 10 of the 10 required on-going training hours. | |||
| 2024-08-05 | Violation | 1320 | GS 110-91(1);.0302(d)(2); .0304(g) |
| Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. Medical health assessments and immunization records were not on file for two children. | |||
| 2024-04-03 | Unannounced Inspection | Yes | |
| 2024-04-03 | Unannounced Inspection | No | 0324-256L |
| 2024-04-03 | Violation | 1831 | .01102 (f) |
| In centers that are licensed to care for infants, the child care administrator and any child care provider scheduled to work in the infant room shall complete ITS-SIDS training. ITS-SIDS training shall be completed within two months of an individual assuming responsibilities in the infant room and every three years thereafter. One staff member employed on January 22, 2024 has not completed ITS-SIDS training. | |||
| 2024-04-03 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff employed on May 5, 2023 has not completed Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. | |||
| 2024-03-21 | Unannounced Inspection | Yes | 0324-256L |
| 2024-03-21 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. On March 19, 2024, a 2 year-old child was left alone in classroom space #9 for approximately 5 minutes while the other children and staff transitioned outdoors for play. | |||
| 2023-08-08 | Unannounced Inspection | Yes | |
| 2023-08-08 | Violation | 114 | GS 110-102 |
| A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. | |||
| 2023-08-08 | Violation | 893 | 10A NCAC 09 .0606(c) |
| A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. Two of the nine children's files reviewed did not include a signed safe sleep policy. | |||
| 2023-08-08 | Violation | 1203 | 10A NCAC 09 .0514(b) |
| Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Five of the nine children's files reviewed did not include a parents' signed acknowledgment of receipt of operational policies. | |||
| 2023-08-08 | Violation | 1324 | .1804(c) |
| Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Four out of the nine children's files reviewed did not include a signed and dated statement by the parent acknowledging recipe of the discipline policy. | |||
| 2023-08-08 | Violation | 1449 | .2510(i)(1)(A-D) |
| Within the first two weeks of assuming responsibility for supervising a group of children, staff did not complete at least 6 hours of training on topics outlined in this rule. One staff member employed on 2/7/23, completed the this topic on 3/10/23, which was not within 2 weeks of employment. | |||
| 2023-08-08 | Violation | 1851 | .0604(j) |
| The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. Four of the nine children's files reviewed did not include a signed acknowledgement from the parent of receipt of the smoking and tobacco restriction. | |||
| 2023-08-08 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member employed on 1/16/23 has not completed the training. | |||
| 2023-04-12 | Unannounced Inspection | No | |
| 2023-04-05 | Unannounced Inspection | Yes | |
| 2023-04-05 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. In classroom space #9, a caregiver picked up a crying two year old child by the wrist/lower forearm and grabbed another two year old child by the wrist to move him from one location to another. | |||
| 2023-04-05 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member employed on 2/27/23 and had a medical report on file dated 1/6/16. | |||
| 2023-04-05 | Violation | 1033 | .0701(a) |
| On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member was employed on 2/27/23 and had a TB Screening dated January 6, 2016. | |||
| 2023-04-05 | Violation | 1067 | .1101(a)(b) |
| Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Five of the fourteen new staff members did not complete all six hours of training within the first two weeks of employment. | |||
| 2023-02-14 | Unannounced Inspection | Yes | |
| 2023-02-14 | Violation | 609 | 15A NCAC 18A .2803(a) |
| Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. In classroom #9, two 2-year-old children were observed with a nasal discharge or runny nose; and one of the children had smeared the discharge across their face. The staff member wiped the children's noses but she failed to wash her hands afterwards. In classroom space #7, two older infants were diapered and neither child's hands were washed. | |||
| 2023-02-14 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In classroom space # 9, plastic bags were located in unlocked cabinet under the diaper changing table. | |||
| 2022-08-10 | Unannounced Inspection | Yes | |
| 2022-08-10 | Violation | 1034 | .0701(a) |
| All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Annual health questionnaires have expired for twelve of the twenty-nine staff members. | |||
| 2022-08-10 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Emergency Information Form was not current for twelve of the twenty-nine staff members. | |||
| 2022-01-06 | Unannounced Inspection | No | |
If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
Providers in ZIP Code 28546
Looking for Child Care?
Helpful Resources
How to Choose a Child Care Center
Read article →
Questions to Ask During a Tour
Read article →
Licensing Guide
Read article →