Five Star Center License
✓ Licensed
Excel Xii
Jacksonville, NC
· Onslow County
2965 HENDERSON DRIVE,
Jacksonville, NC 28546
Quick Facts
Capacity
254 children
Age Range
0 through 12
Transportation
Yes
Subsidized Program
Participates
State Rating
5
Missing details such as rates or type of care? Suggest an update to help other families.
Contact Information
📞 (910) 455-0979
Licensed Five Star Center License
Active License
License Number
67001186
License Holder
ELA KIDSNET HOLDINGS, LLC
License Issued
Feb 20, 2022
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
License Conditions: Other - Only 3-12 yrs old are approved in building A
Reviews
Write a Review
Be the first to review this childcare provider. Write a review about Excel Xii. Let other families know what's great, or what could be improved. Please read our brief review guidelines to make your review as helpful as possible.
Review Policy: ChildcareCenter.us does not actively screen or monitor user reviews, nor do we verify or edit content.
Reviews reflect only the opinion of the writer. We ask that users follow our
review guidelines.
Providers are welcome to respond to parental reviews, however we ask that they identify themselves as the provider.
About the Provider
At Excel Learning Centers, we realize that your goal as a parent is to provide the best experience possible for your child. We want to see our students grow into successful adults and eventual role models for another generation. To that end, Excel Learning Centers utilize the Creative Curriculum™ with a variety of activities specifically designed for your child's individual age group. The Excel Learning Center follows the philosophy that children learn best through play. To maximize your child's experience, we employ play techniques to encourage the growth of the whole child by strengthening each domain within.
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-07-06 | Unannounced Inspection | Yes | |
| 2026-07-06 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. On outdoor space used for school-age children, the bottom of the fence by the parking lot has started to roll at the bottom exposing sharp edges accessible to children. The outdoor space used for preschool-age children, has three holes that have sharp edges accessible to children. The sandbox on the playground for preschool-age children has a sandbox closest to the road that has started to splinter. | |||
| 2026-07-06 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 10 and 11, trashcan liners/ trash bags were not tied up and were accessible to children. | |||
| 2026-03-18 | Unannounced Inspection | No | 0326-170L |
| 2026-01-28 | Unannounced Inspection | Yes | |
| 2026-01-28 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 6B, a plastic bag was located in the trash can assessable to 2-year-old children. | |||
| 2025-12-17 | Unannounced Inspection | No | 1225-070L |
| 2025-11-18 | Unannounced Inspection | No | 1125-096A |
| 2025-07-29 | Unannounced Inspection | Yes | |
| 2025-07-29 | Violation | 1867 | .0605(k)(1-4) |
| The depth of the loose surfacing was not based on critical height of the equipment. The depth of the mulch on the NC Pre-K playground under the large climbing structure was not nine (9) inches. There were weeds growing in the mulch/surfacing area. | |||
| 2025-06-19 | Unannounced Inspection | No | 0625-144A |
| 2025-01-15 | Unannounced Inspection | No | 1224-238L |
| 2025-01-10 | Unannounced Inspection | Yes | 1224-238L |
| 2025-01-10 | Violation | 904 | .1803(a)(1) |
| Child was handled roughly. It was confirmed that one staff member, that was previously employed, handled children roughly. The staff member grabbed children by the arm, pulled them or spun them around, and pulled them across classroom shelves. | |||
| 2025-01-07 | Unannounced Inspection | No | 1224-256L |
| 2025-01-07 | Unannounced Inspection | No | |
| 2025-01-02 | Unannounced Inspection | Yes | 1224-256L |
| 2025-01-02 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On December 17, 2024, a teacher responded to an angry parent by yelling and physically getting chest-to-chest in front of an 8-year old child. | |||
| 2024-08-12 | Unannounced Inspection | No | 0724-286L |
| 2024-07-31 | Unannounced Inspection | Yes | |
| 2024-07-31 | Unannounced Inspection | Yes | 0724-286L |
| 2024-07-31 | Violation | 301 | GS 110-91(7);.0713(a-d) |
| Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. On Thursday, July 18, 2024, at approximately 9:55am, a 1-year old child was grouped with nine 2-year olds. | |||
| 2024-07-31 | Violation | 488 | .0510(e)(3) |
| For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In indoor space #6B, there was an insufficient quantity of art supplies available for the children to use during the day that would allow for a range of choices. | |||
| 2024-07-31 | Violation | 843 | 10A NCAC 09 .0803(1)(d) |
| A drug or medicine was administered after its expiration date. In indoor space #6B, a container of Desitin diaper cream, provided by the facility, had an expiration date of May 2024. This diaper cream was being administered to children in the classroom. | |||
| 2024-07-31 | Violation | 1882 | .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) |
| Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In indoor space #6B, permission slip to administer diaper cream had an expired authorization date of July 1, 2024. | |||
| 2024-05-14 | Unannounced Inspection | Yes | |
| 2024-05-14 | Violation | 1768 | .3005 (a)(4) |
| The health assessment did not include a hearing screening. One NC Pre-k child's file did not include a hearing screening. | |||
| 2024-02-05 | Unannounced Inspection | No | 0124-347A |
| 2024-01-10 | Unannounced Inspection | No | 1223-180L |
| 2024-01-03 | Unannounced Inspection | Yes | 1223-180L |
| 2024-01-03 | Violation | 410 | GS 110-91(2);.0508(c) |
| Each child did not have an opportunity to be outdoors daily, if weather conditions permitted. Per teacher reports, three of the twelve groups of children were not given an opportunity for outdoor gross motor play; however, the current temperature was 46 degrees. | |||
| 2024-01-03 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. In classroom spaces #3b and #5b, a current and relevant lesson was not available. | |||
| 2024-01-03 | Violation | 603 | 15A NCAC 18A .2824(a)&(b) |
| All floors and floor coverings were not constructed of nonabsorbant, easily cleanable material. In the seven classroom spaces in building #2, the floors, walls, shelves, baseboards, etc. appeared dirty. There was a visible collection of food crumbs, dirt, trash pieces, etc. around the outside edges of the classrooms, around furniture, and overall, throughout the classrooms. | |||
| 2024-01-03 | Violation | 841 | 15A NCAC 18A .2820(d) |
| Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In classroom space #4b, a non-prescription diaper ointment was located in the cubby of the diaper changing table, less than 5' from the floor, and accessible to children in care. | |||
| 2024-01-03 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. In classroom space #2b, a staff member walked hurriedly behind a 2-year-old child, grasped the child from behind, under the child's arms, and yanked the child back. | |||
| 2024-01-03 | Violation | 1021 | 10A NCAC 09 .0710 (a-b) |
| Individual responsible for a group of children did not meet the preservice requirements for a lead teacher or teacher. One lead teacher employed since January 2023 is not meeting minimum requirements for the position. | |||
| 2023-11-16 | Unannounced Inspection | Yes | 1123-152L |
| 2023-11-16 | Violation | 1860 | .0806(e) |
| Staff did not provide assistance to each child to ensure good hygiene. For approximately two hours, a 5-year old school-age child had soiled clothes and was not changed. | |||
| 2023-10-17 | Unannounced Inspection | No | 0723-061A |
| 2023-08-02 | Unannounced Inspection | Yes | |
| 2023-08-02 | Violation | 114 | GS 110-102 |
| A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Four out of the fifteen children's files reviewed did not have a signed and dated statement from the parent acknowledging receipt of summary of the NC Child Care Law. | |||
| 2023-08-02 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. On playground space #2, there was red chipping paint on the large climbing structure. On playground space #3, the tire used around the base of the shade structure was ripped and posed a tripping hazard. | |||
| 2023-08-02 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Two staff members did not complete the required number of in-service training hours. | |||
| 2023-08-02 | Violation | 1203 | 10A NCAC 09 .0514(b) |
| Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Two out of the fifteen children's files reviewed did not have a signed and dated statement from the parent acknowledging receipt of the center's operational policies. | |||
| 2023-08-02 | Violation | 1324 | .1804(c) |
| Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Four out of the fifteen children's files reviewed did not have a signed and dated statement from the parent acknowledging receipt of a discipline policy. | |||
| 2023-08-02 | Violation | 1898 | .1102(a) |
| Staff did not complete the health and safety training within one year of employment. One staff member did not complete the Medication Administration training within one year of employment. | |||
| 2023-08-02 | Violation | 1899 | .1103(b) |
| Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff member did not complete Health and Safety training since February 2017. | |||
| 2023-08-02 | Violation | 1908 | .0608(b)(1-6) |
| A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. Four out of the fifteen children's files reviewed did not have a signed and dated statement from the parent acknowledging receipt of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy. | |||
| 2023-07-19 | Unannounced Inspection | Yes | 0723-061A |
| 2023-07-19 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. Two separate staff members failed to attend to children in a nurturing and appropriate manner when they used an inappropriate tone and volume when interacting with children. | |||
| 2023-03-09 | Unannounced Inspection | Yes | |
| 2023-03-09 | Violation | 533 | 15A NCAC 18A .2804(d) |
| Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In classroom space #7b, two bottles did not have current dates and four bottles did not have a dates indicated. | |||
| 2023-03-09 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member was hired October 25, 2022 and has not completed a First Aid course. | |||
| 2023-03-09 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member was hired October 25, 2022 and has not completed a CPR course. | |||
| 2023-02-08 | Unannounced Inspection | No | |
| 2023-01-24 | Unannounced Inspection | No | |
| 2022-12-05 | Unannounced Inspection | Yes | |
| 2022-12-05 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On November 23, 2022, a staff member pushed a five-year-old child, grabbed the child by the arms, lifted the child off the ground, and put the child back down in a forceful manner. | |||
| 2022-10-19 | Unannounced Inspection | Yes | |
| 2022-10-19 | Violation | 887 | .0606(g) |
| Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. One 6-month old infant was napping and no documentation was indicated that a sleep check was completed. | |||
| 2022-08-04 | Unannounced Inspection | Yes | |
| 2022-08-04 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. Classrooms in building A, spaces #1,#2, and #4 did not have lesson plans posted and dated for the current week. | |||
| 2022-08-04 | Violation | 703 | .0601(e) |
| Chairs and tables were not the appropriate height for the children using the items. Chairs which measured 13” in classroom spaces #4A were too small for the group of school-agers. Children could not sit comfortably in the chairs, as some of the children’s legs were taller than the tables and/or they legs were bent back under the chairs. | |||
| 2022-08-04 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member employed on 3/21/22 did not complete First Aid training. | |||
| 2022-08-04 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member employed on 3/21/22 did not obtain CPR training from an approved training organization. | |||
| 2022-08-04 | Violation | 9999 | |
| Employee purses and other personal effects shall be kept out of the reach of children. An employees bookbag was located on a table and accessible to children in classroom space #4. | |||
| 2022-01-26 | Unannounced Inspection | No | |
If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
Providers in ZIP Code 28546
Looking for Child Care?
Helpful Resources
How to Choose a Child Care Center
Read article →
Questions to Ask During a Tour
Read article →
Licensing Guide
Read article →