Four Star Center License
✓ Licensed
The Sunshine House - Ballantyne
Charlotte, NC
· Mecklenburg County
15644 DONNINGTON DRIVE,
Charlotte, NC 28277
Quick Facts
Capacity
199 children
Age Range
0 through 12
Transportation
Yes
Subsidized Program
Participates
State Rating
4
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Contact Information
📞 (704) 752-1859
Licensed Four Star Center License
Active License
License Number
60002298
License Holder
THE SUNSHINE HOUSE
License Issued
Sep 11, 2017
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
Reviews
Adriana
2019-04-23 12:40:25
★ ☆ ☆ ☆ ☆
I have used this provider for more than 6 months
I am in the process of pulling our son out of this school. Thankfully his teachers have been wonderful but, our issues are with other teachers and the way the center handles conflicts. I had recently witnessed another teacher shove a child to the ground and reprimanding him very aggresively. I immediately went into the class and yelled at her to take her hands off the child. I asked her name and went straight to the director to report what I saw. I was shaking and in tears. A week later the teacher is back in the classroom. It is completely unacceptable that this is the way the center handles child safety. To take the word of a teacher afraid of losing her job over the parents eye witness account of ANOTHER child non the less is absolutely appalling. I will not stop fighting for this teacher to be released.
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About the Provider
The Sunshine House is dedicated to providing families with a safe and caring place to help educate and nurture their most precious gift. We offer children a fun and educational curriculum that will help children develop socially while providing a strong foundation for a lifetime of learning -- everything your child needs to grow up happy and healthy.
Additional Information:
Four Star Center License
Hours of Operation
- Days of Operation Monday–Friday
- Open HoursMonday - Friday 6:30 a.m. - 6:30 p.m.
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-06-25 | Unannounced Inspection | Yes | |
| 2026-06-25 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last approved fire inspection on file is dated May 6, 2025. | |||
| 2026-06-25 | Violation | 115 | G.S. 110-102 |
| A summary of the NC Child Care Law was not posted in a prominent place in the center. The Summary of the Law was not posted. | |||
| 2026-06-25 | Violation | 540 | 10A NCAC 09 .0902(a) |
| An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence). In space #1, one infant did not have a written feeding plan. | |||
| 2026-06-25 | Violation | 606 | 15A NCAC 18A .2818(b) & (d) |
| Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. In space #6, both rest rooms did not have paper towels at the handwashing sink. | |||
| 2026-06-25 | Violation | 612 | 15A NCAC 18A .2821(b) & (c) |
| Each child's bed, cot, or 2" mat was not individually assigned and identified. In space #4 and space #6, cots were not labeled and individually assigned to the children enrolled in the classroom. | |||
| 2026-06-25 | Violation | 620 | 15A NCAC 18A .2825(a) |
| All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #2, #4, and #6, there was paint chipping from the chair rail in several places. Paint is also chipping on the outside doors on the playground. | |||
| 2026-06-25 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. The plastic handles on a dramatic play kitchen set on the playground were broken as well as another piece of plastic causing sharp edges. | |||
| 2026-06-25 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place drill was last conducted March 16, 2026. | |||
| 2026-02-11 | Announced Inspection | No | |
| 2025-10-02 | Unannounced Inspection | Yes | 0925-344L |
| 2025-10-02 | Violation | 852 | .0802 (e) |
| Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An incident report form for an incident that occurred September 12, 2025 was not completed on the DCDEE's Incident Report form. However, an incident injury report was completed but did not include all required information. | |||
| 2025-10-02 | Violation | 853 | .0802(g)(1-6) |
| Incident logs were not completed and maintained as required. The incident log has not been maintained with all incident reports. | |||
| 2025-07-15 | Unannounced Inspection | No | |
| 2025-07-02 | Unannounced Inspection | Yes | |
| 2025-07-02 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on February 8, 2024 | |||
| 2025-07-02 | Violation | 541 | .0902(a) |
| The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. Two feeding schedules posted in the infant room were not signed by the parent. | |||
| 2025-07-02 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. There were broken hula hoops, a broken bike, and broken sand buckets. | |||
| 2025-07-02 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. On the toddler playground is a large tree limb with several sharp branches along with a large tarp that was wet and heavy; half hanging on the fence and the other half on the playground causing a hazard for a toddler to crawl under. On the preschool playground there is a broom caught in the air conditioner fence that is causing a tripping hazard. The is a tarp on the preschool playground that is used to cover the sandbox, however sand is on top of the tarp causing a tripping hazard. In Space 9 are pictures taped to the floor with contact paper, the contact paper has peeled off but it still attached causing a tripping hazard. | |||
| 2025-07-02 | Violation | 808 | 15A NCAC 18A .2832(a) |
| The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. There were cups and empty plastic bottles on both playgrounds. | |||
| 2025-07-02 | Violation | 832 | 10A NCAC 09 .0802(a) |
| There was no written emergency medical care (EMC) plan. The EMC was not current. The past administrator left on June 26, 2025 and was listed on the EMC plan. | |||
| 2025-07-02 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. There was a bottle of toilet lysol cleaning in an unlocked closet. | |||
| 2025-07-02 | Violation | 862 | 10A NCAC 09 .0802(a) |
| The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Four staff did not review the EMC plan annually | |||
| 2025-07-02 | Violation | 1034 | .0701(a) |
| All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Two staff did not complete the annual health questionnaire. | |||
| 2025-07-02 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Two staff members did not update their Emergency information annually. | |||
| 2025-07-02 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member's First Aid description did not meet the requirements for the training. | |||
| 2025-07-02 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member's CPR description did not meet the requirements for the training. | |||
| 2025-07-02 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Two staff members did not complete the required in service trainings. | |||
| 2025-07-02 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last a Shelter-in-place or lockdown drill was completed OCtober 29, 2024 | |||
| 2025-07-02 | Violation | 1825 | .0607(f) |
| All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Four staff members did not review the centers EPR plan. | |||
| 2025-07-02 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member did not completed the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days. | |||
| 2025-06-17 | Unannounced Inspection | No | 0625-034L |
| 2025-06-05 | Unannounced Inspection | Yes | 0625-034L |
| 2025-06-05 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. On June 3, 2025, a child five years of age was left unsupervised in a classroom for approximately twenty minutes. | |||
| 2025-01-06 | Unannounced Inspection | Yes | |
| 2025-01-06 | Violation | 620 | 15A NCAC 18A .2825(a) |
| All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In spaces #3, #5, #7, #8, and #9, paint is chipping and flaking throughout the spaces on the walls and windowsills. | |||
| 2025-01-06 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. The kitchen door was unlocked without a staff person present in the kitchen. There was hot water with steam on the stove. | |||
| 2025-01-06 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A bottle of clorox and two bottles of Goo Gone was located in an unlocked storage room. An aeresol can of air freshner was located in a unlocked cabinets in space #8 and #9. | |||
| 2025-01-06 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspections for Novmeber 2024 and December 2024 were completed by staff members that have not completed playground safety training. | |||
| 2025-01-06 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Verification was not on file that two new staff members completed orientation. | |||
| 2024-08-26 | Unannounced Inspection | No | |
| 2024-07-10 | Unannounced Inspection | Yes | |
| 2024-07-10 | Violation | 805 | .0604(t); .0302(d)(5) |
| Fire drills were not practiced monthly and/or the drill record was incomplete. Fire drills for the months of May and June were not documented, the last fire drill documented was dated 4/30/24. | |||
| 2024-07-10 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. Indoors was observed meeting compliance. Outdoors I observed “s” hooks on toddler swings open where clothing can get caught, a hose on the infant/ toddler playground was observed unraveled and pushed against the wall, causing a tripping hazard, a drain pipe on the infant/toddler playground was observed cracked leaving sharp edges. On the preschool playground I observed the surfacing on the stationary equipment and on the balance beam cracking, torn and pulling up causing tripping hazards. | |||
| 2024-07-10 | Violation | 824 | GS 110-91(6); .0605((i) |
| Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The top of the fence, less than six feet, was not free from protrusions. I observed the 4 foot chain link fencing bent inwards to the playgrounds, the top is not flush with the top rail of the fencing, causing a protrusion. | |||
| 2024-07-10 | Violation | 842 | 10A NCAC 09 .0803(1)(a & b) |
| A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. One sunscreen was observed in Space 1, there was not permission to administer and nobody recognized the name on the medication. | |||
| 2024-07-10 | Violation | 843 | 10A NCAC 09 .0803(1)(d) |
| A drug or medicine was administered after its expiration date. One diaper cream in Space 4 expired June 2024. | |||
| 2024-07-10 | Violation | 849 | .0803(12) |
| Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Two diaper creams in Space 4 gave permission to administer until 2/24 and both creams remained on site and were not sent home. | |||
| 2024-07-10 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A monthly playground inspection for March, May and June 2024 was not on file. | |||
| 2024-07-10 | Violation | 1034 | .0701(a) |
| All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Three staff’s annual health questionnaires on file are dated 5/23. | |||
| 2024-07-10 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three staff have not updated their emergency information since 5/23. | |||
| 2024-07-10 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff hired 4/1/24 does not have proof of receiving at least 16 hours of orientation within the first 6 weeks. | |||
| 2024-07-10 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff’s First Aid certification expired 2/24. | |||
| 2024-07-10 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff’s CPR certification expired 2/24. | |||
| 2024-07-10 | Violation | 1232 | 10A NCAC 09 .0514(f) |
| Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff, employed more than one year, did not have an annual review on file. | |||
| 2024-07-10 | Violation | 1882 | .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) |
| Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. One Lotrimin AF cream was on site with the parent’s written permission to administer to a one-year-old as diaper cream. The medication itself states do not use on children under 2 years of age, consult a physician. | |||
| 2024-07-10 | Violation | 1898 | .1102(a) |
| Staff did not complete the health and safety training within one year of employment. One staff fired 6/26/23 has not completed the required health and safety trainings. | |||
| 2024-01-18 | Unannounced Inspection | Yes | |
| 2024-01-18 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility has not obtained an approved annual fire inspection since 12/9/2022. | |||
| 2024-01-18 | Violation | 115 | G.S. 110-102 |
| A summary of the NC Child Care Law was not posted in a prominent place in the center. The summary of the NC Child Care Law was not posted in the center. | |||
| 2024-01-18 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in Space 7. | |||
| 2024-01-18 | Violation | 431 | .0508(g)(2) |
| The activity plan did not provide at least 4 different activities daily listed in GS 110-91(12): art/creative play; books; blocks; manipulatives; and family living and dramatic play, including one of which is outdoors if weather conditions permit. The current activity plans fore Space1, 2, 3, and 4 did not have their second page filled out which listed activities offered. Page 1 only lists large group, small group and gross motor activities offered. | |||
| 2024-01-18 | Violation | 620 | 15A NCAC 18A .2825(a) |
| All walls and ceilings including doors and windows were not kept clean and in good repair. Ceiling tiles in the lobby of the facility were observed with water stains. | |||
| 2024-01-18 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A plug in wallflower air freshener with liquid air freshener was observed plugged into an outlet in the hallway. | |||
| 2024-01-18 | Violation | 861 | .0604(q) |
| Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. Foam peg boards were observed in space 4, which served 2 year olds. Some of the peg boards were observed to have bite marks. | |||
| 2024-01-18 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff hired 10/2022 did not complete recognizing and responding to suspicions of child maltreatment within 90 days of hire, she completed it on 9//1/2023. | |||
| 2024-01-18 | Violation | 1898 | .1102(a) |
| Staff did not complete the health and safety training within one year of employment. One staff hired 10/20/22 has not completed the health and safety training in all required topic areas. | |||
| 2023-09-27 | Unannounced Inspection | No | 0923-290L |
| 2023-07-12 | Unannounced Inspection | Yes | |
| 2023-07-12 | Violation | 528 | 10A NCAC 09 .0901(b) |
| Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The menu posted stated the children would be served spring salad with Romaine green leaf. The children were served carrots instead of the salad, this was not reflected on the menu. | |||
| 2023-07-12 | Violation | 620 | 15A NCAC 18A .2825(a) |
| All walls and ceilings including doors and windows were not kept clean and in good repair. In space #6 there was peeling paint on the wall. | |||
| 2023-07-12 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. Spikes with a pointed end were used to hold down the cover for the sand box. I was able to easy pull out the spike that was assessable to children. This violation was corrected during today’s visit. | |||
| 2023-07-12 | Violation | 862 | 10A NCAC 09 .0802(a) |
| The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Staff did not have current documentation that they reviewed the EMC Plan. | |||
| 2023-07-12 | Violation | 1824 | .0607(e) |
| The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan expired in May 2023. There is information the plan that needs to be updated as well under the new administration. | |||
| 2023-07-12 | Violation | 1825 | .0607(f) |
| All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Staff did not have current documentation that they reviewed the EPR Plan. | |||
| 2023-05-22 | Unannounced Inspection | Yes | |
| 2023-05-22 | Violation | 849 | .0803(12) |
| Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space 4., a child (A.H.) had expired diapering cream, and in Space 5., a child (R.Z.) had expired diapering cream. | |||
| 2023-05-22 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The shelter-in-place was not practice every three months; last drill conducted January 12, 2023. | |||
| 2022-07-14 | Unannounced Inspection | No | |
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