Five Star Center License
✓ Licensed
Rainbow Station
Charlotte, NC
· Mecklenburg County
9829 PROVIDENCE ROAD WEST,
Charlotte, NC 28277
Quick Facts
Capacity
158 children
Age Range
0 through 12
Transportation
Yes
Subsidized Program
Participates
State Rating
5
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Contact Information
📞 (704) 909-4525
Licensed Five Star Center License
Active License
License Number
60002915
License Holder
RAINBOW STATION BALLANTYNE, INC.
License Issued
Aug 8, 2025
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
Reviews
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About the Provider
Rainbow Station® addresses the needs of children and parents through quality educational programs and emergency backup care. We provide early education programs for children up to age five, and afterschool and summer recreational programs for children up to age 14.
Additional Information:
One Star Center License
Hours of Operation
- Days of Operation Monday–Friday
- Open HoursMon - Fri: 6:30 am - 6:30 pm
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-06-22 | Unannounced Inspection | Yes | |
| 2026-06-22 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. Medical authorization for one child in space #2 did not include the time frame, where and when to apply the diaper cream. | |||
| 2026-06-22 | Violation | 1034 | .0701(a) |
| All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One staff member's health questionnaire on file was dated September 3, 2024. | |||
| 2026-06-22 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff member's emergency information on file was dated September 3, 2024. | |||
| 2026-06-22 | Violation | 1232 | 10A NCAC 09 .0514(f) |
| Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff member did not have verification on file that an annual staff evaluation and a staff development plan had been completed. | |||
| 2026-06-22 | Violation | 1321 | GS110-91(1) |
| Medical exam or health assessment record was not on file before or within 30 days after admission. One child had a medical report on file that a physician had completed the bottom portion however, the top portion was not completed and signed by a parent. | |||
| 2026-06-22 | Violation | 1805 | G.S. 110-90.2 & .2703(r) |
| A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. A staff roster including all staff members has not been completed in the NC DHHS Automated Background Check Management System. | |||
| 2026-06-22 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter-in-place drill was conducted March 16, 2026. | |||
| 2026-02-10 | Unannounced Inspection | Yes | |
| 2026-02-10 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. In space #6a, the diaper changing pad had a torn place on the side. In space #6b, the vinyl on a child size sofa was peeling. | |||
| 2026-02-10 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In 6b, a Mod Podge aerosol can was stored in an unlocked cabinet. | |||
| 2026-02-10 | Violation | 841 | 15A NCAC 18A .2820(d) |
| Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #6b, a tube of Aquaphor that belonged to a staff member was stored on top of a counter in the classroom. "Keep out of reach of children" was listed on the tube which would require it to be stored at least five feet above the floor. | |||
| 2026-02-10 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One new staff member with a hire date of August 26, 2025 had a medical report on file however, the report was not dated. | |||
| 2025-10-08 | Unannounced Inspection | No | 0925-292L |
| 2025-10-01 | Unannounced Inspection | Yes | 0925-292L |
| 2025-10-01 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On September 15, 2025 a Teacher grabbed a child three years by the face with both hands and yelled at the child. The Teacher also slapped the child on the back with both hands. | |||
| 2025-07-14 | Announced Inspection | Yes | |
| 2025-07-14 | Violation | 1757 | G.S. 110-90.2(b) & (d) & .2703(e) |
| A valid qualification letter was not on file and available to review at the facility. One staff member did not have a current qualification letter on file. The qualification letter expired July 13, 2025 | |||
| 2025-07-09 | Unannounced Inspection | Yes | |
| 2025-07-09 | Violation | 812 | 10A NCAC 09 .0604(c) |
| Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #7, there were two electrical outlets that were not covered with safety plugs. | |||
| 2025-07-09 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A bag of potting soil was located in the bottom of storage bin on the preschool playground. The bag had a warning that stated "keep out of reach of children". | |||
| 2025-07-09 | Violation | 1321 | GS110-91(1) |
| Medical exam or health assessment record was not on file before or within 30 days after admission. The medical exam was on file, however the top portion of the form was not completed by the parent. | |||
| 2025-03-19 | Unannounced Inspection | Yes | |
| 2025-03-19 | Violation | 620 | 15A NCAC 18A .2825(a) |
| All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #3, there was dried sticky food on a cabinet door and door handle. | |||
| 2025-03-19 | Violation | 812 | 10A NCAC 09 .0604(c) |
| Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #6a, there was an electrical outlet that was not protected by a safety cover. In space #6b, there were two electrical outlets that were not protected by safety covers. | |||
| 2025-03-19 | Violation | 849 | .0803(12) |
| Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In spaace #8, one child's parent authorization for emergency medication expired August 2024. | |||
| 2025-03-19 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #3, there were plastic bags stored in an unlocked bottom cabinet. | |||
| 2025-03-19 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not have verification on file that First Aid training had been completed. | |||
| 2025-03-19 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member did not have verification on file that CPR training had been completed. | |||
| 2025-03-19 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last documented shelter-in-place or lockdown drill was dated November 18, 2024. | |||
| 2025-03-19 | Violation | 1835 | .0801(b) |
| The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. In space #8, one child's medical action plan was dated February 7, 2024. | |||
| 2025-02-21 | Unannounced Inspection | Yes | 0225-124L |
| 2025-02-21 | Violation | 1125 | .1003(i)(j) |
| Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. February 5, 2025, a child was taken on a field trip without written permission from a parent. | |||
| 2024-08-06 | Unannounced Inspection | Yes | |
| 2024-08-06 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff hired 7-19-21, does not have proof of completing the required on-going training hours for the 23-24 annual year. She had proof of 4 out of 20 hours required. | |||
| 2024-08-06 | Violation | 1232 | 10A NCAC 09 .0514(f) |
| Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Thirteen (13) staff do not have an annual review or staff development plan on file that was completed within the last annual year. | |||
| 2024-07-30 | Unannounced Inspection | Yes | |
| 2024-07-30 | Violation | 533 | 15A NCAC 18A .2804(d) |
| Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Sippy cups observed in Space 3 refrigerators were labeled but not dated. | |||
| 2024-07-30 | Violation | 542 | 10 NCAC 09 .0902(a) |
| The written feeding plan was not modified as the child's needs changed. In Space 3, one infant's feeding schedule stated bottles only, staff stated the infant has begun eating some baby foods and it is not listed on the current feeding plan. | |||
| 2024-07-30 | Violation | 616 | .2822(a)(1-4) |
| Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. In Space 7 a large toy on the block shelf was observed with dirt and dust build up. | |||
| 2024-07-30 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. On the infant playground I observed a cracked plastic garden box on the ground. On the preschool playground I observed garden boxes cracked, storage shelves with plastic handles broken, on deck box had a broken handle, a green plastic basket was broken, and plastic interlocking shapes were observed cracked. Indoors, Space 3 I observed two (2) plastic wicker containers unraveling, Space 6 I observed cardboard blocks torn and with holes. | |||
| 2024-07-30 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. Two steering wheels on the preschool playground stationary equipment were observed loose and causing pinch points. | |||
| 2024-03-07 | Unannounced Inspection | Yes | |
| 2024-03-07 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One floater's First Aid certification expired 2/29/24. | |||
| 2024-03-07 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One floater's CPR certification expired 2/29/24. | |||
| 2024-03-07 | Violation | 1898 | .1102(a) |
| Staff did not complete the health and safety training within one year of employment. Fourteen staff did not complete this requirement. Of the fourteen, five have not corrected and completed them; they are missing the administering medication and/or recognizing and responding to suspicions of maltreatment. | |||
| 2024-03-07 | Violation | 1899 | .1103(b) |
| Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Six staff did not complete health and safety training topics within the 5 years of last completion. Of the six, four have not completed one or two of the topics required, all others completed but past the 5 year mark. | |||
| 2023-08-14 | Unannounced Inspection | No | |
| 2023-08-09 | Unannounced Inspection | Yes | |
| 2023-08-09 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. In the hallway outside Space#2 it was observed that the lesson plan posted was not current. It was also observed in Space #4 the lesson plan posted was not current. | |||
| 2023-08-09 | Violation | 533 | 15A NCAC 18A .2804(d) |
| Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In Space #1 it was observed that four (4) sippy cups present were not labeled containing all required information. | |||
| 2023-08-09 | Violation | 705 | .0601(c) |
| Equipment and furnishings were not sturdy, stable and free of hazards. In Space #3 and Space #7 it was observed that there were books in poor repair accessible in the library center. It was also observed in Space #7 there were paper blocks in the block center with rips and holes in them. | |||
| 2023-08-09 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. In Space #3 it was observed there were two diaper creams present that did not have completed paperwork on file. | |||
| 2023-06-05 | Unannounced Inspection | No | |
| 2023-05-11 | Unannounced Inspection | Yes | |
| 2023-05-11 | Violation | 812 | 10A NCAC 09 .0604(c) |
| Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space 3 it was observed that three (3) electrical outlets on a power strip were not covered with safety plugs when not in use, in Space 5 there was one electrical outlet not covered when not in use and in Space 6 there were two electrical outlets not covered with safety plugs when not in use. | |||
| 2023-05-11 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. In Space 3 there were five (8) diaper creams present that did not have parent signatures on the permission to administer forms. | |||
| 2023-05-11 | Violation | 849 | .0803(12) |
| Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. It was also observed in Space 2 there was a diaper cream was present that had expired in April 2023 and did not have completed a permission to administer form present. | |||
| 2023-05-11 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. It was observed that outdoor playground inspections were not completed in August of 2022, January of 2023 and April of 2023. | |||
| 2023-05-11 | Violation | 887 | .0606(g) |
| Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. It was also observed in Space 1 that no safe sleep checks were conducted between April 28th and May 10th on five (5) children that had been marked present on the attendance sheet during that time. | |||
| 2023-05-11 | Violation | 891 | 10A NCAC 09 .0606(a)(1-8) |
| The safe sleep policy did not contain the required information. In Space 1 and 2 it was observed that the posted safe sleep policy has not been customized to show the center's specific guidelines. | |||
| 2023-05-11 | Violation | 1043 | G.S. 110-91( 9) |
| All staff records, except financial records, were not made available for review. Eight (8) new staff files were monitored, and seven (7) were found to be compliant. One new member of staff did not have a medical file available for review. | |||
| 2023-05-11 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Emergency drills (shelter-in-place/lockdown) were reviewed, and it was observed that an emergency drill was scheduled to be conducted in August of 2022 but did not occur until December 2022 and there have been no emergency drills conducted in 2023. | |||
| 2023-05-11 | Violation | 1882 | .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) |
| Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. It was observed in Space 7 and Space 8 there were two Epi-Pens present that had expired permission to administer forms | |||
| 2022-08-26 | Announced Inspection | No | |
| 2022-08-23 | Unannounced Inspection | Yes | |
| 2022-08-23 | Violation | 1824 | .0607(e) |
| The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan had not been updated since September 9, 2019. | |||
| 2022-08-23 | Violation | 705 | .0601(c) |
| Equipment and furnishings were not sturdy, stable and free of hazards. There is peeling paint on two (2) steering wheels, the steering wheels were loose, causing a finger to get pinched. | |||
| 2022-02-25 | Announced Inspection | No | |
| 2022-01-12 | Unannounced Inspection | No | |
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