Five Star Center License
✓ Licensed
Gateway Academy - Ballantyne
Charlotte, NC
· Mecklenburg County
14325 BALLANTYNE MEADOW DRIVE,
Charlotte, NC 28277
Quick Facts
Capacity
199 children
Age Range
0 through 12
Type of Care
After School, Before School, Before and After School, Daytime, Full-Time, Part-Time
Transportation
Yes
Subsidized Program
Participates
State Rating
5
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Contact Information
📞 (704) 544-1187
Licensed Five Star Center License
Active License
License Number
60002683
License Holder
CADENCE EDUCATION LLC
License Issued
Oct 7, 2019
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
Reviews
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About the Provider
Gateway Academy Child Development Center, Ballantyne is much more than just daycare. We offer infant, preschool and child care programs with a curriculum that prepares every student to thrive in the next step in their life. We provide parents peace of mind by giving children an exceptional education every fun-filled day in a setting as nurturing as home. Before and after school programs also available.
Additional Information:
Four Star Center License
Hours of Operation
- Monday6:30am - 6:30pm
- Tuesday6:30am - 6:30pm
- Wednesday6:30am - 6:30pm
- Thursday6:30am - 6:30pm
- Friday6:30am - 6:30pm
- Saturday Closed
- Sunday Closed
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-08-11 | Unannounced Inspection | No | |
| 2026-08-05 | Unannounced Inspection | Yes | |
| 2026-08-05 | Violation | 532 | 10A NCAC 09 .0902(b) |
| All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. In space #1, there was an infant in a bouncy seat with a bottle. | |||
| 2026-08-05 | Violation | 1756 | 10A NCAC 09 .2818 |
| Enhanced staff/child ratios and group sizes were not met. In space #1, there were six children less than twelve months of age with one staff member for approximately five minutes. | |||
| 2026-02-04 | Announced Inspection | No | |
| 2025-08-14 | Unannounced Inspection | Yes | |
| 2025-08-14 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last approved fire inspection on file is dated July 12, 2024. | |||
| 2025-08-14 | Violation | 429 | .0508(b)(1-5) |
| The activity plan was not designed to stimulate emotional and social, health and physical, approaches to play and learning, language development and communication, and cognitive development for each group of children in care. The activity plans for each classroom did not include goals from Foundations for Early Learning and Development. T | |||
| 2025-08-14 | Violation | 612 | 15A NCAC 18A .2821(b) & (c) |
| Each child's bed, cot, or 2" mat was not individually assigned and identified. In space #2, one cot was not individually labeled for a child. | |||
| 2025-08-14 | Violation | 620 | 15A NCAC 18A .2825(a) |
| All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Spaces #6, #7 and #10 had several areas of the wall that paints was peeling. | |||
| 2025-08-14 | Violation | 842 | 10A NCAC 09 .0803(1)(a & b) |
| A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #1, one child's authorization form to administer diaper cream was not signed by the parent. Two children had diaper cream authorization forms for diaper cream however, the instructions to administer was for sunscreen. | |||
| 2025-08-14 | Violation | 887 | .0606(g) |
| Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. One infant was placed in a crib for napping however, documentation had not been completed with information regarding date, time and position of infant. | |||
| 2025-08-14 | Violation | 1323 | 10A NCAC 09 .0302(d)(2) |
| Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child did not have an immunization record on file. | |||
| 2025-08-14 | Violation | 1824 | .0607(e) |
| The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan had not been updated to reflect the current name and contact information for the facility's Child Care Consultants name and Child Care Health Consultant. | |||
| 2025-03-04 | Unannounced Inspection | Yes | |
| 2025-03-04 | Unannounced Inspection | No | 0325-006L |
| 2025-03-04 | Violation | 620 | 15A NCAC 18A .2825(a) |
| All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In spaces #5, #6, #7 and #8, there was chipping paint on the walls throughout the classrooms. In space #8, the baseboard near the direct exit had several places that the paint was peeling. | |||
| 2025-03-04 | Violation | 841 | 15A NCAC 18A .2820(d) |
| Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #3, diapers creams were located in an unlocked bottom cabinet of the changing table. | |||
| 2025-01-29 | Unannounced Inspection | Yes | 0125-221L |
| 2025-01-29 | Violation | 614 | 15A NCAC 18A .2821(e) |
| Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In space #4, there were three cots spaced 12" apart, two cots 10" apart and two cots 14" apart. In space #6, two cots were touching and two cots 12" apart. | |||
| 2024-10-30 | Unannounced Inspection | No | 0624-294A |
| 2024-09-18 | Unannounced Inspection | No | 0924-156L |
| 2024-08-23 | Unannounced Inspection | No | 0624-294A |
| 2024-08-20 | Unannounced Inspection | Yes | |
| 2024-08-20 | Violation | 616 | .2822(a)(1-4) |
| Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. I observed serval toys with dust and dirt build up in space 5 and 6. | |||
| 2024-08-20 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. In Space 5 I observed puzzles pieces stored in a container; the photo of the puzzle was not present to help guide children as they put the puzzle together. Battery operated interactive toys did not work properly, batteries were either missing or dead in Space 5 and Space 6. | |||
| 2024-08-20 | Violation | 824 | GS 110-91(6); .0605((i) |
| Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The fencing between outdoor play areas, which is four feet is a chain linked fence that is not flush at the top and is considered a protrusion. I also observed areas where the fencing is unraveling leaving sharp edges and protruding into the play areas. | |||
| 2024-08-20 | Violation | 1211 | 10A NCAC 09 .0515(b)(4) |
| Parent participation plan did not include a procedure for parents who need information or who have complaints about the program. The current family handbook does not provide procedures on when parents need information or have a complaint about the program listed as part of their parent participation plan. | |||
| 2024-08-20 | Violation | 1898 | .1102(a) |
| Staff did not complete the health and safety training within one year of employment. One staff hired 7/17/23 does not have proof of completing the required trainings. One staff hired 8/18/22 but left a few months, had until 10/18/23 to complete them and did not complete the trainings until 8/14/24. | |||
| 2024-07-01 | Unannounced Inspection | Yes | 0624-294A |
| 2024-07-01 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. Staff failed to provided a safe environment when two staff members engaged in a physical altercation in the presence of two year old children. | |||
| 2024-07-01 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. Staff did not provide a nurturing environment when two staff members engaged in a verbal and physical altercation in the presence of two year old children. | |||
| 2024-03-05 | Unannounced Inspection | Yes | |
| 2024-03-05 | Violation | 620 | 15A NCAC 18A .2825(a) |
| All walls and ceilings including doors and windows were not kept clean and in good repair. In several classroom spaces I observed the walls chipped with drywall exposed. | |||
| 2024-03-05 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Four (4) staff's First Aid certification expired in February 2024. | |||
| 2024-03-05 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Four staff's CPR certification expired in February 2024. | |||
| 2024-03-05 | Violation | 1898 | .1102(a) |
| Staff did not complete the health and safety training within one year of employment. Three (3) staff do not have proof of completing all required topic areas of the health and safety training requirement within the first year of hire. | |||
| 2024-03-05 | Violation | 1899 | .1103(b) |
| Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Four (4) staff do not have proof of completing all health and safety topics within the last 5 years of completion. Most did not complete the required training in Medication in Child Care and Recognizing and Response to Suspicions of Maltreatment training. | |||
| 2023-10-12 | Unannounced Inspection | No | |
| 2023-08-25 | Unannounced Inspection | No | |
| 2023-08-02 | Unannounced Inspection | Yes | |
| 2023-08-02 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was July 7, 2023. I did not receive the fire inspection until July 28, 2023. | |||
| 2023-08-02 | Violation | 620 | 15A NCAC 18A .2825(a) |
| All walls and ceilings including doors and windows were not kept clean and in good repair. In space #6 three walls had peeling paint. | |||
| 2023-08-02 | Violation | 1043 | G.S. 110-91( 9) |
| All staff records, except financial records, were not made available for review. After the walk-through I requested staff files to verify spelling of names. Ms. Wilkinson did not have a key to the back room, that was locked and where the staff files are kept. | |||
| 2023-08-02 | Violation | 1301 | GS 110-91(9) |
| Center did not maintain a record of daily attendance. Six (6) infants were marked present on the name to face sheet, however only five (5) infants were present. In space# nine (9) toddlers were marked present on the name to face sheet, ten (10) toddlers were present. | |||
| 2023-05-16 | Unannounced Inspection | No | |
| 2023-05-10 | Unannounced Inspection | Yes | |
| 2023-05-10 | Violation | 125 | 10A NCAC 09 .0302(d)(4) |
| Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In Space 1 there were eight (8) children present but only five (5) children had been marked as present on the daily attendance sheet and in Space 3 there were twelve (12) children present but only nine (9) children marked as present on the daily attendance sheet. | |||
| 2023-05-10 | Violation | 542 | 10 NCAC 09 .0902(a) |
| The written feeding plan was not modified as the child's needs changed. In Space 1 two children had infant feeding schedules present that had not been initialed by parents to acknowledge the update to reflect they were now eating solid foods and in Space 2 there was one child with an infant feeding schedule present that had not been initialed by parents to acknowledge the recent update to reflect that child is now eating solid foods and there were two children that had infant feeding schedules present that had not been updated to reflect they were now eating solid foods. | |||
| 2023-05-10 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 4 it was observed that the closet was unlocked and hazardous materials were accessible and not stored under lock and key. It was also observed in Space 8 and Space 9 materials with multiple warnings including keep out of the reach of children were stored in unlocked cabinets. | |||
| 2023-05-10 | Violation | 892 | .0606(b) |
| The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The safe sleep policy posted was not the current safe sleep policy being discussed and provided to parents during orientation. | |||
| 2023-05-05 | Unannounced Inspection | Yes | |
| 2023-05-05 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. The teacher was asleep in Toddler 1 room for about 20 minutes while she was supposed to be supervising the children who were resting. | |||
| 2023-05-05 | Violation | 1756 | 10A NCAC 09 .2818 |
| Enhanced staff/child ratios and group sizes were not met. Infant room 1, was out of ratio two (2) times between 2:30-3:30pm because a teacher got sick and had to leave the room. Leaving one (1) teacher with (8) eight infants. | |||
| 2022-10-21 | Announced Inspection | No | |
| 2022-10-07 | Unannounced Inspection | Yes | |
| 2022-10-07 | Violation | 887 | .0606(g) |
| Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #1 safe sleep charts were not documented from September 22, 2022, until today October 7, 2022. In space #2 there was a child who is 11 months old. There were no safe sleep checks completed from September 26, 2022- October 6, 2022. On October 6, it was noted the child went to sleep at 12:30 and nothing was documented again until 1:12 when the infant woke up. | |||
| 2022-10-07 | Violation | 1311 | .0802(c) |
| Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. One child's emergency medical care information was not current. | |||
| 2022-10-07 | Violation | 1322 | .1005(b)(4) |
| A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. One child who was riding a bike in the parking lot, off premise premission expired September 6, 2022. | |||
| 2022-10-07 | Violation | 1948 | 10A NCAC 09 .2201(i)(1-4) |
| Following the issuance of any administrative action the operator did not post the administrative action, cover letter, and/or corrective action plan, if applicable, in a location visible to parents and visitors near the entrance of the child care facility during the pendency of an appeal and/or throughout the effective time period of the administrative action. (Applicable to administrative actions after 2/1/19) No Adminstrative action was posted at the facility. | |||
| 2022-08-26 | Unannounced Inspection | Yes | |
| 2022-08-26 | Violation | 533 | 15A NCAC 18A .2804(d) |
| Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space #2 two sippy cups were not labeled or dated. | |||
| 2022-08-26 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. There is a large sharp root by the climbing structure, causing a hazard that needs to be removed. | |||
| 2022-08-26 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two employees did not receive the first aid training within 90 days of hire. | |||
| 2022-08-26 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two employees did not receive the CPR training within 90 days of hire. | |||
| 2022-08-26 | Violation | 1867 | .0605(k)(1-4) |
| The depth of the loose surfacing was not based on critical height of the equipment. The mulch is measuring at 3 inches under the swings and 1 inch around the climbing structure. | |||
| 2022-06-29 | Unannounced Inspection | No | |
| 2022-04-21 | Unannounced Inspection | No | |
| 2022-04-14 | Unannounced Inspection | Yes | |
| 2022-04-14 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. A teacher left a three-year-old boy alone in the classroom for approximately one minute, while the class transitioned outside. | |||
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