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Three Star Center License ✓ Licensed

Chesterbrook Academy - Providence

Charlotte, NC · Mecklenburg County
11922 PROVIDENCE ROAD WEST, Charlotte, NC 28277
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Quick Facts

Capacity
188 children
Age Range
0 through 12
Subsidized Program
Participates
State Rating
3

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Contact Information

📞 (704) 544-8900
11922 PROVIDENCE ROAD WEST
Charlotte, NC 28277
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✓ Licensed Three Star Center License
Active License
License Number
60002773
License Holder
SEG INC.
License Issued
Apr 8, 2022
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development

Reviews

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About the Provider

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Chesterbrook Academy preschools, elementary and middle schools build the solid academic foundation students need for future success. In our schools, classes are led by dedicated, caring teachers who value open communication with parents.

Using our Links to Learning curriculum, our preschools offer the perfect balance of learning and play, combining structured learning experiences with play activities designed for each developmental stage. We link parents to their child's classroom experiences by providing a monthly summary of their child's work and suggestions to continue the learning at home.

Our elementary and middle schools provide a challenging and robust curriculum, innovative instruction, and a vibrant school community. Our students are academically successful and capable of transferring their knowledge and skills to new challenges.
Additional Information: Four Star Center License

Hours of Operation

  • Days of Operation Monday–Friday
  • Open Hours6:30 am - 6:30 pm

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Date Type Violations Rule
2026-08-25 Unannounced Inspection No
2026-08-18 Unannounced Inspection Yes
2026-08-18 Violation 106 10A NCAC 09 .0304(a)
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last approved fire inspection was conducted July 14, 2025.
2026-08-18 Violation 115 G.S. 110-102
A summary of the NC Child Care Law was not posted in a prominent place in the center. The NC Summary of the Child Care Law was not posted.
2026-08-18 Violation 812 10A NCAC 09 .0604(c)
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #9, there was one electrical outlet that was not protected by an safety cover.
2026-08-18 Violation 840 .2820(b)
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #2, an aerosol can of Febreze was stored in an unlocked drawer.
2026-08-18 Violation 842 10A NCAC 09 .0803(1)(a & b)
A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #2, parent authorization to administer Benadryl and an EpiPen for one child expired June 29, 2026. In space #5, parent authorization to administer diaper cream for one child expired August 11, 2026. In space #8, parent authorization to administer Benadryl and an EpiPen for one child expired July 8, 2026
2026-08-18 Violation 846 10A NCAC 09 .0803(4)
Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. In space #4, there was a small container of diaper cream made by a parent. There were no ingredients listed on the container nor parent authorization to administer the cream.
2026-08-18 Violation 853 .0802(g)(1-6)
Incident logs were not completed and maintained as required. Verification that incident logs are being completed was not on file.
2026-08-18 Violation 1124 10A NCAC 09 .1003(d)
Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. One child is being transported without Emergency and Identifying information on the vehicle.
2026-08-18 Violation 1125 .1003(i)(j)
Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. One child being transported did not have written permission from the parent to be transported.
2026-08-18 Violation 1128 10A NCAC 09 .1003(l)
For routine transport of children to and from the center, staff did not use the list to document attendance as children boarded and departed the vehicle. Currently, the facility is transporting one child from an elementary school to the facility in the afternoon. There was no documentation of attendance for the child boarding and departing the vehicle.
2026-08-18 Violation 1311 .0802(c)
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Emergency medical care information for two children had not been updated annually.
2026-08-18 Violation 1823 .0607(d)(10)
The EPR Plan did not include the location of the Ready to Go File and or the required information. The Ready to Go File has not been updated with current emergency and health care information for staff and children.
2026-08-18 Violation 1824 .0607(e)
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The facility has a new Director since March 2026. The EPR plan has not been updated to include the Director's name and contact information.
2026-08-18 Violation 1834 .0801(b)
Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. The medical action plan for one child was not attached to the application.
2026-01-27 Announced Inspection No
2025-08-26 Unannounced Inspection Yes
2025-08-26 Violation 533 15A NCAC 18A .2804(d)
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space #3, there were four bottles that were just alike in the refrigerator that were not labeled with a name and date.
2025-08-26 Violation 721 G.S. 110-91(6); .0601(b)
All equipment and furnishings were not in good repair. On the preschool playground, there was a tricycle with a large crack down the middle of the seat. There were also two plastic baskets bolted to the picnic table in poor repair.
2025-08-26 Violation 841 15A NCAC 18A .2820(d)
Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In the van used to transport children, there was a tube of Aquaphor lip protection and sunscreen located in console.
2025-08-26 Violation 846 10A NCAC 09 .0803(4)
Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. In space #3, there was a plastic container of cream with no ingredients listed on the container. The container was accompanied with parent authorization to use as a diaper cream.
2025-08-26 Violation 1123 10A NCAC 09 .1002(a)
All vehicles used to transport children were not free of hazards. In the van used to transport school age children, there were empty zip loc bags and a plastic Smuckers uncrustables wrapper on the floor, empty soda cans in the door and console and an empty styrofoam cup in the console.
2025-08-26 Violation 1124 10A NCAC 09 .1003(d)
Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Two children being transported did not have emergency care information and a photograph in the notebook used for transporting.
2025-08-26 Violation 1311 .0802(c)
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Two children did not have emergency medical care information updated annually.
2025-08-26 Violation 1321 GS110-91(1)
Medical exam or health assessment record was not on file before or within 30 days after admission. One child did not have a medical exam on file.
2025-04-29 Unannounced Inspection Yes
2025-04-29 Violation 612 15A NCAC 18A .2821(b) & (c)
Each child's bed, cot, or 2" mat was not individually assigned and identified. Cots throughout the classrooms were labeled with multiple numbers making it difficult to know which cots where individually assigned to a child.
2025-04-29 Violation 721 G.S. 110-91(6); .0601(b)
All equipment and furnishings were not in good repair. In space #1, there was a pillow in the cozy area with a torn zipper and exposed fiber fill.
2025-04-29 Violation 812 10A NCAC 09 .0604(c)
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #7, there was one outlet that was not protected by a safety cover.
2025-04-29 Violation 840 .2820(b)
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #6, there was an aerosol can of shaving cream stored in an unlocked cabinet.
2025-04-29 Violation 858 .0604(q)
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1, diapers were stored in plastic bags in a bottom unlocked cabinet. Art with wiggle eyes was displayed on a board in a classroom occupied by children one year of age (space #5). Also, water beads were being stored in an unlocked cabinet in space #5.
2025-04-29 Violation 1032 10A NCAC 09 .0701(a)
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One new staff member had a medical report on file signed by a health care professional, however the medical report was not completed in full.
2025-04-29 Violation 1033 .0701(a)
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One new staff member had a TB screening on file signed by a health care professional, however the screening was not completed in full.
2025-04-29 Violation 1048 .1102(c)
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid training for one staff member was completed by an approved agency, however the course is not approved. First Aid training for one staff member was completed by an unapproved agency.
2025-04-29 Violation 1049 .1102(d)
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. CPR training for one staff member was completed by an approved agency, however the course is not approved. CPR training for one staff member was completed by an unapproved agency.
2024-09-03 Unannounced Inspection Yes
2024-09-03 Violation 807 10A NCAC 09 .0601(a)
A safe indoor and outdoor environment was not provided for the children. Indoors there were no safety concerns, outdoors I observed a sprinkler head sticking up by the sandbox on the preschool playground. The gate between the preschool and two's playground has part of the chain link fencing unraveling at the base and protruding into the playground.
2024-09-03 Violation 844 .0803(2)(a)
Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. One prescribed cream did not have the original box and pharmacy label on site.
2024-09-03 Violation 847 10A NCAC 09 .0803(4)(6-9)
Parent's medication authorization did not include required information. One prescribed cream on site has written permission, however it doesn't indicate the reason for administering the medication
2024-09-03 Violation 858 .0604(q)
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. While in Space 1 I observed foam sponge rollers in the art center.
2024-09-03 Violation 1899 .1103(b)
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff did not complete 6 of the topic areas of health and safety trainings within 5 years of last completion.
2024-08-19 Announced Inspection No
2024-06-14 Unannounced Inspection No 0624-078A
2024-04-22 Unannounced Inspection Yes
2024-04-22 Violation 319 .0713(a)(10), (c) & (f)(3); .2818(e)
Staff/child ratios applicable to a classroom, were not posted in each classroom. Space 12, serving three year old's did not have the staff/child ratio information posted.
2024-04-22 Violation 428 GS 110-91(12); .0508(a)
A current activity plan was not posted for each group of children for reference. Space 11 and 12 did not have current activity plans posted.
2024-04-22 Violation 434 10A NCAC 09 .0509(2)
The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. In Space 2, 5, 6, and 12 we observed empty shelves in interest centers. If they weren't empty you didn't have enough material for three children to play independently in a center. Books shelves, dramatic play, science and music shelves were the main interest centers that either did not have any material or not enough for three children to play independently.
2024-04-22 Violation 528 10A NCAC 09 .0901(b)
Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. During today's visit the menu stated cheese quesadillas, pears, green beans and milk would be served. During lunch time we observed one room being served cheese pizza, mixed vegetables, pears and milk being served. Other rooms they were served mixed vegetables instead of green beans and the current menu posted was not updated reflecting the change.
2024-04-22 Violation 533 15A NCAC 18A .2804(d)
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Two water bottles in Space 2 were not labeled. In Space 3, four bottles storing human milk were observed dated 4/21/24 and were not labeled with the infant's name.
2024-04-22 Violation 540 10A NCAC 09 .0902(a)
An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) Space 5, serving one year old's with four being under 15 months of age, did not have any feeding schedule posted. Only two of the four children's feeding schedules were located during the visit.
2024-04-22 Violation 620 15A NCAC 18A .2825(a)
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Space 8 we observed a bucket situated between two centers. The bucket was observed with water at the bottom. The teacher reported that the ceiling was leaking. Space 6 wallpaper was observed peeling form the wall. A door cover to protect children from getting pinched fingers, on the back door leading to the Two Year Old's playground was observed cracked.
2024-04-22 Violation 721 G.S. 110-91(6); .0601(b)
All equipment and furnishings were not in good repair. Space 1 we observed a pretend sink in the dramatic play area missing the pretend faucet, a phone only had the base, the ear piece was missing. In many of the classrooms books observed accessible were observed missing pages or torn.
2024-04-22 Violation 811 .0604(a)
Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. During today's walkthrough we checked the electric closet door, it was unlocked and chemicals were observed stored in the electrical closet.
2024-04-22 Violation 858 .0604(q)
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. While in Space 2, serving two year old's, we observed unlocked cabinet drawers with ziplock bags storing material, plastic wrapping loosely stored. The cabinet drawers were on the lower cabinets, below 5 feet.
2024-04-22 Violation 887 .0606(g)
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Visual safe sleep checks are not begun when the infant is placed in the crib to rest. Staff reported they don't start the checks until the infant falls asleep. We entered Space 3 at 10:15 and three infants were observed sleeping. Of the three sleeping infants only one infant's visual sleep check had not been documented. At 10:30 the staff were instructed to conduct and document the check by the licensing consultant.
2024-04-22 Violation 1882 .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d)
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. You have epi pens and auvi-q's on site to administer children, although the medical action plan is on site they were older than 6 months old, written permission to administer the medication was not on site for these medications.
2024-04-22 Violation 1897 .1102(g)
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff did not complete the training within the first 90 days of hire. She was hired on 7/24/23 completed the training on 2/21/24.
2024-04-22 Violation 1898 .1102(a)
Staff did not complete the health and safety training within one year of employment. One staff hired 12/12/2022 did not complete the required health and safety trainings within the first year of employment, she completed them by 4/1/2024.
2024-04-22 Violation 9995
A violation was found for which there is no item number. Many classrooms were observed with trash cans that did not have lids. This is a violation of sanitation requirement 15A NCAC 18A .2830(a)
2023-09-18 Unannounced Inspection Yes
2023-09-18 Violation 533 15A NCAC 18A .2804(d)
Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Three (3) bottles were not dated.
2023-09-18 Violation 1203 10A NCAC 09 .0514(b)
Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. One child did not have an acknowledgement on file that the parent received or discussed the operational policies.
2023-09-18 Violation 1311 .0802(c)
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. One child did not have current emergency information on file.
2023-09-18 Violation 1897 .1102(g)
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. An employee who started employment on 1.10.23 did not completed the required training.
2023-08-29 Unannounced Inspection No
2023-08-15 Unannounced Inspection Yes
2023-08-15 Violation 303 .1801(a)(1-5)
Children were not adequately supervised at all times. Ten children aged 3 and 4 years of age were observed unsupervised for approximately 13 minutes in classroom #8.
2023-06-15 Unannounced Inspection Yes
2023-06-15 Violation 106 10A NCAC 09 .0304(a)
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was due to be conducted and successfully passed either on or before February 23, 2023. This has not happened. The school is currently waiting to be reassessed.
2023-06-15 Violation 428 GS 110-91(12); .0508(a)
A current activity plan was not posted for each group of children for reference. In Space 10 it was observed that there were twelve children present over five years of age and there was a calendar posted but there was no corresponding lesson plan present.
2023-06-15 Violation 524 .0510(d)(2)(A-C)
When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. In Space 10 it was observed that there were twelve children present over five years of age and participating in Movie Day. There was a calendar posted but there was no corresponding lesson plan or screen time log present.
2023-06-15 Violation 540 10A NCAC 09 .0902(a)
An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. In Space 5 it was observed that there was one (1) child present under 15 months that did not have a completed infant feeding schedule present.
2023-06-15 Violation 542 10 NCAC 09 .0902(a)
The written feeding plan was not modified as the child's needs changed. In Space 4 it was observed that there were three (3) children present under 15 months that had infant feeding schedules present that had not been updated to reflect they were now eating solid foods.
2023-06-15 Violation 619 15A NCAC 18A .2819(c)
Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use. In Space 2 a teacher was observed conducting diaper changes but not disinfecting or sanitizing the changing table in between children.
2023-06-15 Violation 812 10A NCAC 09 .0604(c)
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space 7 and Space 10 there were two (2) electrical outlets observed not covered with a safety plug when not in use.
2023-06-15 Violation 813 10A NCAC 09 .0604(d)
Electric fans were not mounted out of reach or did not have a mesh guard to prevent access. In Space 2 it was observed that there was a blue boxed fan on the floor near the cots, in use and accessible to children.
2023-06-15 Violation 840 .2820(b)
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 1 it was observed that there was a large bag of Miracle Gro potting soil with the warning ‘Keep out of reach of children’ accompanied by other warnings being stored in a corner near the cots and in Space 5 it was also observed that there were three (3) topical medications being stored in an unlocked cabinet under the changing table.
2023-06-15 Violation 847 10A NCAC 09 .0803(4)(6-9)
Parent's medication authorization did not include required information. In Space 1 it was observed that there were three topical medications present with incomplete medication authorization forms that did not include all the required information and in Space 3 it was observed that there were three (3) topical medications present with incomplete medication authorization forms that did not include all the required information.
2023-06-15 Violation 859 .0605(q)
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly outdoor playground inspections were monitored and it was observed that one was conducted in October 2022 but the next one was not conducted until January 2023.
2023-06-15 Violation 902 G.S. 110-91(10)
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. In Space 2 it was observed that teachers consistently use a harsh tone and the statements “No” “Stop” and “You know better”.
2023-06-15 Violation 1811 .0604(u);.0302(d)(8)
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Emergency drills (shelter-in-place/lockdown) were reviewed, and it was observed that there was one conducted in September 2022 and the next one was due in December 2022 but it was not conducted until March 2023.
2023-06-15 Violation 1882 .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d)
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. It was observed in Space 2 that one child had emergency medication present, but it did not have a current Medical Action Plan present or a completed permission to administer form on file. It was also observed in Space 8 that one child had emergency medication present, but there was not a current Medical Action Plan present or a completed permission to administer form on file.
2023-04-04 Unannounced Inspection No
2023-03-09 Unannounced Inspection No
2023-02-10 Unannounced Inspection No
2023-01-11 Unannounced Inspection No
2022-12-07 Unannounced Inspection No
2022-11-02 Unannounced Inspection Yes
2022-11-02 Violation 532 10A NCAC 09 .0902(b)
All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. In space #1 a two-year-old child was on his mat drinking a sippy cup.
2022-11-02 Violation 1301 GS 110-91(9)
Center did not maintain a record of daily attendance. In space #1 fourteen (14) children were present, thirteen (13) children were marked on the attendance sheet.
2022-10-21 Unannounced Inspection Yes
2022-10-21 Violation 316 10A NCAC 09 .0713(a)(5)
Children under one year of age were not kept separate from children two years and older. On Friday October 21, 2022, a 3-year-old child and a 1-year-old child were group together after the first hour of the day in space #6.
2022-10-21 Violation 840 .2820(b)
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The electrical room was not locked and had cleaning products and aerosol can products stored in the closet.
2022-10-21 Violation 1030 .0302(d)(1)(A)
Application for employment and date of birth was not on file for all staff. A staff member present today, who was hired October 19, 2022 did not have an application on file for review.
2022-10-21 Violation 1048 .1102(c)
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member present did not have verification that she has current first aid training.
2022-10-21 Violation 1049 .1102(d)
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member present did not have verification that she has current CPR training.
2022-10-21 Violation 1301 GS 110-91(9)
Center did not maintain a record of daily attendance. In space #1 five (5) children were present, ten (10) children were marked on the attendance sheet and the table showed eight (8) children present. In space #2 six (6) children were present and there was no record of attendance sheet or tablet in space #2.
2022-10-07 Unannounced Inspection Yes
2022-10-07 Violation 209 GS 110-91(1)&(4-5)
Children used space that was not approved. One (1) staff member stated that she observed children sitting outside of the kitchen for ten minutes while the cook was preparing breakfast so that a classroom would be in ratio. The was verified by the cook.

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