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One Star Center License ✓ Licensed

The Learning Experience

Charlotte, NC · Mecklenburg County
11625 PROVIDENCE ROAD WEST, Charlotte, NC 28277
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Quick Facts

Capacity
249 children
Age Range
0 through 12
Transportation
Yes
Subsidized Program
Participates
State Rating
1

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Contact Information

📞 (980) 299-1811
11625 PROVIDENCE ROAD WEST
Charlotte, NC 28277
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✓ Licensed One Star Center License
Active License
License Number
60003198
License Holder
ISEVEN LLC
License Issued
Apr 15, 2024
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
License Conditions: Other - No more than 50% capacity on playground at any one time

Reviews

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About the Provider

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THE LEARNING EXPERIENCE is a One Star Center License in CHARLOTTE NC, with a maximum capacity of 249 children. This child care center helps with children in the age range of 0 through 12. The provider also participates in a subsidized child care program.

Hours of Operation

  • Days of Operation Monday–Friday

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Date Type Violations Rule
2026-01-30 Unannounced Inspection Yes
2026-01-30 Violation 840 .2820(b)
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #5 (two year old classroom), there was glitter located on a shelf.
2025-08-27 Unannounced Inspection No 0825-206L
2025-08-27 Unannounced Inspection No
2025-02-05 Unannounced Inspection Yes
2025-02-05 Violation 445 .0510 (e ) (1)(A-G)
For children under three years of age, developmentally appropriate toys and activities were not provided as outlined in Rule. In space #4 and #10, there were no developmentally appropriate books accessible to the children.
2025-02-05 Violation 612 15A NCAC 18A .2821(b) & (c)
Each child's bed, cot, or 2" mat was not individually assigned and identified. In space #1, three infants were placed in a crib labeled with other children's names. In space #4 and space #6, the cot charts did not match the cots.
2025-02-05 Violation 616 .2822(a)(1-4)
Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. In spaces #4, #5, #7, the shelving and storage containers used to store toys visisbly dirty with debris and dust.
2025-02-05 Violation 707 .0601(d)
Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. In space #5, the child sized refrigerator was missing a handle. In space #9, there were two plastic storage containers that were cracked in several places and a handle to a drawer that was broken off.
2025-02-05 Violation 807 10A NCAC 09 .0601(a)
A safe indoor and outdoor environment was not provided for the children. In space #7, a child enrolled has emergency medication however, the medication was not in the classroom at the time of the observation and the staff in the classroom was unaware of where the backpack that the medication is stored in was located.
2025-02-05 Violation 849 .0803(12)
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #1, an infant's diaper cream expired in December 2024.
2025-02-05 Violation 858 .0604(q)
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #10, plastic bags of diapers were being stored in an unlocked cabinet accessible to the children.
2025-02-05 Violation 1048 .1102(c)
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two new staff members did not complete First Aid training from an approved organization.
2025-02-05 Violation 1049 .1102(d)
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two new staff members did not complete CPR training from an approved organization.
2025-02-05 Violation 1811 .0604(u);.0302(d)(8)
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place drill was conducted September 26, 2024 and lockdown drill on January 31, 2025 therefore, an emergency drill was not practice every three months.
2024-08-15 Unannounced Inspection Yes
2024-08-15 Violation 721 G.S. 110-91(6); .0601(b)
All equipment and furnishings were not in good repair. Space 7 the cubbies were observed in poor repair, the trim is peeling off, rough particle board exposed. Cabinet door trip was peeling off. Dramatic play refrigerator door handle is removed, and you could not open the door for play. Puzzles are in poor repair, pieces are stored in a plastic container with no picture of what the puzzle looks like to help guide the children when putting the puzzle together. This is a repeat violation.
2024-08-01 Unannounced Inspection Yes
2024-08-01 Violation 428 GS 110-91(12); .0508(a)
A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in Space 5 and Space 6, each had last weeks activity plan posted.
2024-08-01 Violation 721 G.S. 110-91(6); .0601(b)
All equipment and furnishings were not in good repair. In Space 10, I observed cubby trim in several areas peeling off, and particle board exposed.
2024-08-01 Violation 807 10A NCAC 09 .0601(a)
A safe indoor and outdoor environment was not provided for the children. In several of the classrooms I observed tablet charges were plugged into outlets without the tablet attached to charge, and the charger cords that were observed plugged into outlets were within reach of children in care.
2024-08-01 Violation 902 G.S. 110-91(10)
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. While walking in the hallway towards space CS, as we got to the door, we heard a teacher using a very stern tone as she was speaking to a child. She said sternly "Get over here" to a child that no longer wanted to participate in circle time. As she saw me and the director outside her classroom door her tone and facial expression changed and she stated the child wasn't listening and didn't want to be with the group in circle.
2024-06-27 Unannounced Inspection Yes
2024-06-27 Violation 428 GS 110-91(12); .0508(a)
A current activity plan was not posted for each group of children for reference. Space 3 did not have a current activity plan posted.
2024-06-27 Violation 861 .0604(q)
Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. A mop with a foam head was observed hanging from the wall accessible to children in Space 6, which serves 2 year olds.
2024-05-21 Unannounced Inspection Yes
2024-05-21 Violation 540 10A NCAC 09 .0902(a)
An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence)One child, born, 2/26/23 did not have a current feeding schedule on site.
2024-05-21 Violation 614 15A NCAC 18A .2821(e)
Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. While in Space 8, I observed serval cots 15-16 inches apart and not the required 18 inches. They did not have sold barriers between them when they weren’t 18 inches apart.
2024-05-21 Violation 1912 .0902(a)
The written feeding plan did not include the type of milk, formula or food and/or the frequency of the feedings. One child, born 3/22/23, has a feeding plan posted, however it just listed the child’s name and did not include information on what to feed the child and when.
2024-04-18 Unannounced Inspection Yes
2024-04-18 Violation 526 10A NCAC 09 .0901(b)
Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu did not match with what the children were eating for breakfast.
2024-04-18 Violation 620 15A NCAC 18A .2825(a)
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #1, there is peeling paint on the walls in the block area.
2024-04-18 Violation 812 10A NCAC 09 .0604(c)
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #1, there were 3 electrical outlets not covered.
2024-04-18 Violation 861 .0604(q)
Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. In spaces #4, #5, #6, there were foam materials accessible to children under the age of 3.
2024-04-18 Violation 1032 10A NCAC 09 .0701(a)
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A staff members medical report was not on file.
2024-04-18 Violation 1045 .1101(a)
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. A staff member did not complete the required amount of orientation training hours within 6 weeks of employment.
2024-04-18 Violation 1048 .1102(c)
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff file was missing the first aid certificate.
2024-04-18 Violation 1049 .1102(d)
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff file was missing the CPR certificate.
2024-04-18 Violation 1067 .1101(a)(b)
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Three staff members did not complete the required hours of orientation training within 2 weeks of employment.
2024-04-18 Violation 1321 GS110-91(1)
Medical exam or health assessment record was not on file before or within 30 days after admission. A child's file was missing there medical report.
2024-04-11 Unannounced Inspection Yes 0324-358L
2024-04-11 Violation 468 .0510(d)(1)
When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. While in Space 8, a room serving three year old's, I observed three shelves turned towards the wall making the material inaccessible to children in care and three interest centers with empty shelves (art, manipulatives and dramatic play.)
2024-04-11 Violation 721 G.S. 110-91(6); .0601(b)
All equipment and furnishings were not in good repair. While in Space 7 I observed a storage basket on the floor beside a child in the block center that was unraveling in four areas.
2024-04-03 Unannounced Inspection Yes 0324-358L
2024-04-03 Violation 303 .1801(a)(1-5)
Children were not adequately supervised at all times. On March 26, 2024 a toddler walked out a back classroom emergency exit door when a staff opened it to check the weather. Neither staff noticed the child exiting the classroom and did not know he was missing until they were ready to put his coat on him for outdoor play. He was found on the sidewalk by the building, inside the fenced in area. It was determined he was outside alone for 20-25 minutes. Today, in 4 classrooms I observed snack time and staff not adequately supervising children. Staff were observed cleaning centers, putting cots away, assisting children playing in other areas of the classroom and were not observing the children eating snack.
2024-04-03 Violation 858 .0604(q)
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. The cook delivered afternoon snack in three Ziploc bags per classroom, including classrooms serving children under 3. I observed these snack bags laying on a low counter in each classroom serving children under 3, accessible to children in care
2024-02-15 Unannounced Inspection Yes
2024-02-15 Violation 540 10A NCAC 09 .0902(a)
An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence). One child, under 15 months of age, in Space 3 did not have a current feeding schedule posted.
2024-02-15 Violation 541 .0902(a)
The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. One child's feeding schedule in Space 2, was not signed by the parent.
2024-02-15 Violation 542 10 NCAC 09 .0902(a)
The written feeding plan was not modified as the child's needs changed. One child's feeding schedule in Space 2 is not current, it states bottles and nothing else. Staff report the child is fed baby food while on site.
2024-02-15 Violation 714 .0605(g)
Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The black fencing separating playgrounds was measured today, the planks measure 3 3/4 inches and 4 inches apart in several areas of the fencing.
2024-02-15 Violation 721 G.S. 110-91(6); .0601(b)
All equipment and furnishings were not in good repair. The center is using plastic wicker baskets to store material in each classroom, today I observed many of these baskets unraveling leaving sharp edges, in Space 5, 8, P1B, and space 11. Books in Space 7 were observed torn, missing pages, missing cover. Outdoors, the handles to two doors between playgrounds is missing the cover and leaves sharp metal edges.
2024-02-15 Violation 841 15A NCAC 18A .2820(d)
Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Emergency medication was observed stored in a backpack that hung below 5 feet in the classroom.
2024-02-15 Violation 847 10A NCAC 09 .0803(4)(6-9)
Parent's medication authorization did not include required information. Space 2 permission to administer diaper creams were reviewed, five did not have instructions of when to administer. Space 3, one triple paste diaper cream permission only had the parent signature and a date, it did not list the child's name, name of medication and instructions on administering.
2024-02-15 Violation 861 .0604(q)
Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. Space 6, serving two year olds, I observed children playing with foam peg board, several with bite marks and I observed foam blocks in the block center. Space 7 serving two year olds I observed bubble wrap on the low art shelf, art material stored in ziplock bags and Styrofoam pieces accessible to children in care.
2024-02-15 Violation 1790 .0901(d)
A statement acknowledging the parental decision to opt out of the supplemental food provided by the center was not signed by the parent and/or maintained on file at the center. One child was observed with their own meal that did not meet nutritional guidelines. The Staff stated his parents opted out of the nutrition program, nothing was on file regarding the child's nutritional needs.
2024-02-15 Violation 1897 .1102(g)
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff hired in January 2023, left the job in May 2023 and returned to work on 9-5-2023 does not have proof on file of completing Recognizing and Responding to Suspicions of Maltreatment on file.
2023-11-07 Unannounced Inspection Yes
2023-11-07 Violation 812 10A NCAC 09 .0604(c)
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. I observed an outlet in the the hallway by infant classrooms uncovered.
2023-11-07 Violation 840 .2820(b)
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. I observed the laundry room door open, nobody was in the laundry room, bleach and other hazardous cleaning supplies were observed stored in the the space.
2023-11-07 Violation 1045 .1101(a)
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Two staff hired 9/5/23 and 9/18/23 do not have proof of receiving 16 hours of orientation within the first 6 weeks of employment.
2023-11-07 Violation 1067 .1101(a)(b)
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One new hire, as of 10/11/23, does not have proof of completing 6 hours of orientation within the first two weeks of employment.
2023-11-07 Violation 1792 .0901(i)
Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. While observing in Space 9, one child was awake on her cot, another child was awake in the restroom, the teacher was sitting at a table working and a Coke soda was on the table by her, she stated it was hers when asked.
2023-11-01 Unannounced Inspection Yes
2023-11-01 Violation 526 10A NCAC 09 .0901(b)
Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The posted menu did not match with what the children were eating for lunch.
2023-11-01 Violation 620 15A NCAC 18A .2825(a)
All walls and ceilings including doors and windows were not kept clean and in good repair. In space #6, the walls have peeling paint.
2023-11-01 Violation 861 .0604(q)
Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. In space #4, there were foam mirror blocks accessible to children under the age of 3.
2023-11-01 Violation 887 .0606(g)
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Sleep checks were not documented and maintained as required.
2023-11-01 Violation 1898 .1102(a)
Staff did not complete the health and safety training within one year of employment. T. Baldwin did not complete the health and safety training within one year of employment.
2023-10-03 Unannounced Inspection No
2023-09-22 Unannounced Inspection No
2023-07-31 Unannounced Inspection Yes
2023-07-31 Violation 1048 .1102(c)
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. T. Baldwin did not complete the first aid training within the required extension timeframe.
2023-07-31 Violation 1049 .1102(d)
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. T. Baldwin did not complete the CPR course in the required extension timeframe.
2023-07-31 Violation 1887 .0902(d)
Each infant was not served only bottles labeled with their individual name. In May 2023, an infant was served the wrong breast milk bottle.
2023-07-11 Unannounced Inspection Yes
2023-07-11 Violation 807 10A NCAC 09 .0601(a)
A safe indoor and outdoor environment was not provided for the children. There was an argument between 2 teachers in the presence of some children.
2023-07-11 Violation 1021 10A NCAC 09 .0710 (a-b)
Individual responsible for a group of children did not meet the preservice requirements for a lead teacher or teacher. An infant teacher who has been working with this group of children for over a year does not meet the preservice requirements for lead teacher.
2023-06-12 Unannounced Inspection Yes
2023-06-12 Violation 1030 .0302(d)(1)(A)
Application for employment and date of birth was not on file for all staff. There was no application on file for E. Gallman, P. Afari, and M. Lewis. E. Gallman application was corrected during the visit.
2023-06-12 Violation 1032 10A NCAC 09 .0701(a)
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. There was no medical on file for E. Gallman. P. Afari needs a current medical on file.
2023-06-12 Violation 1033 .0701(a)
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. There was TB documentation on file for E. Gallman. P. Afari needs a current TB on file.
2023-06-12 Violation 1035 .0701(a)
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. There was no documentation on file of an Emergency Information form for J. Kelso and M. Lewis.
2023-06-12 Violation 1045 .1101(a)
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. There was no documentation on file that I. Stepney completed the required orientation trainings within 6 weeks of employment.
2023-06-12 Violation 1048 .1102(c)
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. There was no current First aid training on file for Z. Lloyd, T. Baldwin, A. Bennett and A. Johnson.
2023-06-12 Violation 1049 .1102(d)
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. There was no current CPR training on file for T. Baldwin, A. Bennett, Z. Lloyd and A. Johnson.
2023-06-12 Violation 1067 .1101(a)(b)
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. There was no documentation on file that I. Stepney completed the required orientation trainings within the first 2 weeks of employment.
2023-06-12 Violation 1874 .0608(d)(1-4)
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. There was no documentation of a shaken baby policy review for J. Kelso, W. Montgomery and M. Lewis.
2023-06-12 Violation 1897 .1102(g)
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. There was no documentation file that K. Burngardner and I. Stepney completed the maltreatment training within 90 days of employment.
2023-06-12 Violation 1898 .1102(a)
Staff did not complete the health and safety training within one year of employment. There was no documentation on file that H. Maynard completed the health and safety trainings within one year of employment.
2023-04-25 Unannounced Inspection Yes
2023-04-25 Violation 106 10A NCAC 09 .0304(a)
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility is past due for a fire inspection. The last inspection date is 2/15/22.
2023-04-25 Violation 840 .2820(b)
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #4, there was a lysol toilet cleaner in an unlock bathroom.
2023-04-25 Violation 862 10A NCAC 09 .0802(a)
The EMC plan was not reviewed with all staff annually and whenever the plan was revised. There was no documentation on file that Z. Lloyd and A. Glenn completed an annual EMC review.
2023-04-25 Violation 1034 .0701(a)
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. There was no documentation on file for an annual health questionnaire for Z. Lloyd and R. Stephney.
2023-04-25 Violation 1035 .0701(a)
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. There was no documentation on file that Z. Lloyd and R. Stepney completed an annual Emergency information form.
2023-04-25 Violation 1048 .1102(c)
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. There was no documentation on file that A. Livingston completed the First Aid training.
2023-04-25 Violation 1049 .1102(d)
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. There was no documentation on file that A. Livingston completed the CPR training.
2023-04-25 Violation 1792 .0901(i)
Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #1, there was a teachers Dr. Pepper on the computer desk.
2023-04-25 Violation 1824 .0607(e)
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. There was no documentation on file that Z. Lloyd and A. Glenn completed an annual EPR review.

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