Report Child Care Violations/Complaints
To report suspected licensing violations or possible illegal child care operations, use the contact information below, depending on where the child care is located.
Contact the Department of Human Resources Child Care Services Division at (334) 242-1425 or 1-866-528-1694 and request to speak to Child Care Intake. Complaints that are violations of the Child Care Minimum Standards will be investigated by the Department.
You may submit a written complaint by mailing, delivering, faxing, emailing or submitting the online complaint form to our Bureau:
150 N 18th Avenue Suite 400
Phoenix AZ 85007
400 W Congress Suite 100
Tucson AZ 85701
Rural area codes: 800-615-8555
2532 N 4th Street #352 (mail only)
Flagstaff AZ 86004
Call your child care district office, Monday – Friday during regular business hours.
Call the Division at 800.859.0829 (In-State only) or 919.527.6335. Ask to speak to someone in Intake Unit (calls can be made anonymously). When you call you will need to have:
- Information about the name of the program
- The location
- Details about the concern
- Any specific information about individuals involved in the incident
- Date and/or time the incident occurred
- Any additional information that you have
Call the Child Care Complaint Hotline at 1-800-462-8261. You can also e-mail your information to the Human Services’ Webmaster.