Child Care Center
✓ Licensed
Primrose School Of Arrowhead
Peoria, AZ
· Maricopa County
7619 West Thunderbird Road,
Peoria, AZ 85381
Quick Facts
Capacity
245 children
Age Range
Infant; Ones; Twos; Three to Five; School-Age
Type of Care
3/4/5-year-old Care, Full-Day Care, Infant Care, One-year-old Care, Part Day Care, School-Age Child Care, Two-year-old Care
Subsidized Program
Does not participate
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Contact Information
📞 (623) 487-9600
Licensed Child Care Center
Active License
License Number
0020118CDCRL62148021
License Holder
ICARE VALLEY ACADEMY INC
Licensed Since
2023
License Issued
Jun 1, 2026
Active Through
May 31, 2027
Issued By
Arizona Department of Health Services
Accreditation
Empower Pack
District Office
ADHS Division of Licensing Services
Reviews
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About the Provider
Primrose Schools Vision To deliver the best and most trusted early childhood education and child care services for families across America. Primrose Schools Mission To enable a growing number of individuals to achieve balanced success in learning and life by consistently delivering innovative, high-quality early education and child care services.
Hours of Operation
- Days of Operation Monday–Friday
- Open HoursM-F 6:30AM - 6:30PM
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Inspection # | Inspection Date | Inspection Type | Status |
|---|---|---|---|
| INSP-0168235 | 2026-02-20 | Complaint | Complete |
| Initial Comments: The following deficiencies were observed at the time of the Complaint Investigation (Case 00158344 and Case 00158617) conducted on 02/20/2026, and are subject to changes pending programmatic review. A complete inspection of the facility was not conducted. Submit the Plan of Corrections using the AZDHS Licensing Portal within ten days from the date the Statement of Deficiencies is received. The Notice of Inspection Rights were provided to the licensee at the time of the inspection. The fingerprint clearance cards for 5 of 5 staff members were verified to be valid through the DPS website at the time of the inspection. The following staff-to-children ratios were observed: Infants 1:4 Toddlers 1:5 and 1:4 Early Preschool 1:5 Preschool 1:10 Prekindergarten 1:12 and 1:15 The Department contacted the complainant on 02/06/2026 and 02/10/2026. The Director and 6 staff members were interviewed. Documents Reviewed: Diaper changing logs January and February 2026 Sprout about daily logs January and February 2026 Classroom rosters January and February 2026 5 staff files Daily staff timecard for 02/02/2026 The following was discussed but not limited to: Updated rules and forms available on azdhs.gov, Infants access to the window blinds from the cribs, Verify fingerprint clearance cards prior to employment date, The second page of the Criminal History Affidavit, Documenting 2 good faith efforts to contact previous employers and, Record retention. Upon completion of the Complaint Investigation (Case 00158344 and Case 00158617), it was determined from staff/Director interviews, facility documentation, and the Compliance Officers' observations 3 allegations were substantiated and 5 allegations lacked sufficient evidence and were unable to be substantiated. | |||
| INSP-0132535 | 2025-05-27 | Compliance (Annual) | Complete |
| Initial Comments: The following deficiencies were observed at the time of the Compliance Inspection conducted on 05/27/2025 and are subject to changes pending programmatic review. Submit the Plan of Corrections using the AZDHS Licensing Portal within ten (10) days from the date the Statement of Deficiencies is received. The Notice of Inspection Rights were provided to the licensee at the time of the inspection. The Empower Self-Evaluation survey was emailed to the licensee at the time of the inspection. The fingerprint clearance cards for 4 of 4 staff members were verified to be valid through the DPS website at the time of the inspection. The following was discussed but not limited to: Preschool 2 classroom: Reading center furniture. Toddler classroom: Toys are placed out of reach and the shelves are empty. Infant room: When one and walking, children are moved up-no "soft transition" period. | |||
| INSP-0044437 | 2024-05-28 | Compliance (Annual) | Complete |
| Initial Comments: The following deficiencies were observed at the time of the Compliance Inspection conducted on 05/28/2024 and are subject to changes pending programmatic review. Submit the Plan of Corrections using the AZDHS Licensing Portal within ten (10) days from the date the Statement of Deficiencies is received. The Empower Self-Evaluation survey was emailed to the licensee at the time of the inspection. The fingerprint clearance cards for 5 of 5 staff members were verified to be valid through the DPS website at the time of the inspection. Submit the following documents that were not provided at the time of the inspection: Current fire inspection report Compliance Officer #1 is Tara Farrell. Compliance Officer #2 is Stacy Marchelli. | |||
| INSP-0028426 | 2023-07-27 | Initial Monitoring | Complete |
| Initial Comments: The following deficiencies were observed at the time of the Initial Monitoring Inspection conducted on 07/27/2023, and are subject to changes pending programmatic review. A complete inspection of the facility was not conducted at this time. Please submit the Plan of Corrections using the Licensing Portal within ten (10) days of receipt of the Statement of Deficiencies. The Compliance Officer is Tara Farrell | |||
| 2022-01-07 | Article 3 | R9-5-301.B.2. | |
| Initial Comments: Based on facility documentation and the Team Leader's observation, Staff #2 was alone with a group of enrolled children in the 1's room. After a review of Staff #2's file, it was determined that there was no documentation of education to qualify as a teacher/caregiver. | |||
| 2022-01-07 | article 3 | R9-5-306.A.1. | |
| Initial Comments: Based on facility documentation and the Surveyor's observation, 3 of 10 attendance forms lacked the following: *Child #3 - Admission and release times 1/4/2022 *Child #4 - Release signature 1/5/2022; Release time and signature 1/6/2022 *Child #5 - Admission time and signature 1/4-6/2022 Previously cited 1/21/2020 | |||
| 2022-01-07 | article 4 | R9-5-401.3. | |
| Initial Comments: Based on facility documentation and the Team Leader's observation, 1 of 7 staff files lacked documentation of an evaluation of a foreign transcript showing it is equivalent to a minimum of a high school diploma in the United States: *Staff #1 (start date 5/11/2021) | |||
| 2022-01-07 | article 4 | R9-5-404.A. | |
| Initial Comments: Per allegation, and based on the Team Leader's observation, in the 1's room, the staff-to-children ratio was 1:9 instead of 1:6 required for 1-year-old children. | |||
| 2022-01-07 | article 5 | R9-5-501.A.12 | |
| Initial Comments: Based on the Surveyor's observation, in the 3's room, 2 phone charging cords dangling from an electrical outlet located above a low storage shelf were accessible to enrolled children. Previously cited 1/13/2021 | |||
| 2022-01-07 | article 5 | R9-5-501.A.14 | |
| Initial Comments: Per allegation, and based on the Team Leader's observation, the temperature in the 1's room with enrolled children present was 67 F. | |||
| 2022-01-07 | Article 5 | R9-5-501.A.21.a.b. | |
| Initial Comments: Based on the Surveyor and Team Leader's observations, plungers were accessible to enrolled children in the EP1, 3's, and PK restrooms. Previously cited 1/13/2021 | |||
| 2022-01-07 | article 5 | R9-5-501.C.5.a-k. | |
| Initial Comments: Based on facility documentation and the Surveyor's observation, lesson plans were not posted in the 3's and K rooms as required. | |||
| 2022-01-07 | article 5 | R9-5-502.C.1.m.n. | |
| Initial Comments: Based on facility documentation and staff interview, the feeding instructions were not posted in the kitchen as required. | |||
| 2022-01-07 | article 5 | R9-5-503.A.1.a.b. | |
| Initial Comments: Based on the Surveyor and Team Leader's observation, the diaper changing surfaces were not kept clear of unrelated items as follows: *1's - 4 Sippy cups and A&D ointment were located on the diaper changing surface. *Tods - 7 Sippy cups were located in the diaper changing sink. *3's - A box of Kleenex, empty storage tub, 3 rubber bands, and a screw were located on the diaper changing surface. Previously cited 1/13/2021; 1/21/2020 | |||
| 2022-01-07 | article 5 | R9-5-503.A.2.a-c. | |
| Initial Comments: Based on the Surveyor and Team Leader's observations, in the 3's room, the mobile diaper changing table was located 5 feet from the hand-washing sink. Staff stated the table was moved over so that there was more room for the children to access the hand-washing sink. Previously cited 1/13/2021 | |||
| 2022-01-07 | article 5 | R9-5-503.A.3.4. | |
| Initial Comments: Based on the Surveyor and Team Leader's observations, diaper changing areas lacked the following: *EP1, EP2, 3's - Soiled diaper and soiled clothing containers *1's, Tods - Soiled clothing container Previously cited 1/13/2021; 2/18/2020 | |||
| 2022-01-07 | article 5 | R9-5-503.B.1.2. | |
| Initial Comments: Based on the Surveyor and Team Leaders's observation, in the 3's room, stacks of Styrofoam plates, bowls, and plastic silverware were located on a shelf directly above the handwashing sink in the diaper changing area. | |||
| 2022-01-07 | Article 5 | R9-5-512.F.8. | |
| Initial Comments: Based on the Surveyor and Team Leader's observation, in the restroom between EP1 and EP2, the first toilet was covered in orange paper and not in working condition. Previously cited 1/13/2021 | |||
| 2022-01-07 | Article 5 | R9-5-516.B.3.a-f. | |
| Initial Comments: Based on facility documentation and the Surveyor's observation, medication consent forms lacked the following: *Child #1 - The ending date for the prescription medication did not match the expiration date of the medication. *Child #2 and Child #3 - Ending dates for prescription medications. | |||
| 2022-01-07 | article 5 | R9-5-518.A.2.a-d. | |
| Initial Comments: Based on facility documentation and the Surveyor's observation, the field trip plan lacked the license plate number. | |||
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