Description:
Phoenix Children's Academy Private Preschool, Thunderbird in Peoria, AZ is much more than just daycare. We offer infant, preschool and child care programs with a curriculum that prepares every student to thrive in the next step in their life. We provide parents peace of mind by giving children an exceptional education every fun-filled day in a setting as nurturing as home. Before and after school programs also available.
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.
| Inspection # | Inspection Date | Inspection Type | Status |
|---|---|---|---|
| INSP-0174205 | 2026-05-18 | Complaint | Complete |
| Initial Comments: There were no deficiencies observed at the time of the Complaint Inspection (Case 00169951 and 00170055) conducted on 05/18/2026. A complete inspection of the facility was not conducted. The Notice of Inspection Rights were provided to the licensee at the time of the inspection. The fingerprint clearance card for 1 of 1 staff members were verified to be valid through the DPS website at the time of the inspection. The following staff-to-children ratios were observed: Infants: 2:8 1-year-old children: 1:6 and 1:6 2-year-old children: 2:14 and 2:15 3-year-old children: 1:6 3/4-year-old children: 2:22 4/5-year-old children: 1:15 The Director and 1 staff member were interviewed. Documentation reviewed: 1 staff file Quality First Critical Incident Report dated 05/14/2026 Email of notes on reviewed video footage dated 05/15/2026 Written staff statement dated 05/14/2026 Upon completion of the Complaint Investigation (Case 00169951 and 00170055), it was determined from staff/Director interviews, facility documentation and the Compliance Officers' observations that the four allegations were unable to be substantiated. | |||
| INSP-0158335 | 2025-08-27 | Complaint | Complete |
| Initial Comments: **Amended** The following deficiencies were observed at the time of the Complaint Investigation (Case 00141084 and 00141141) conducted on 08/27/2025 and are subject to changes pending programmatic review. A complete inspection of the facility was not conducted. The Plan of Corrections will not be accepted at this time. The Notice of Inspection Rights were provided to the licensee at the time of the investigation. The following staff-to-children ratios were observed: Infants: 2:10 1-year-old children: 2:11 2-year-old children: 2:9 and 2:7 3-year-old children: 1:8 and 1:11 3/4-year-old children: 1:7 School-age children: 1:10 The Department contacted the complainant on 08/21/2025. 3 staff members and the Director were interviewed Documentation reviewed: 1 child file 105 Incident reports from 2023-2025, some reports list multiple incidents in one day. Inclusion program referral undated 2 DES suspension and expulsion referrals dated 09/18/2024 and 08/13/2025 AZ STEPS referral dated 09/25/2024 2 Cadence Support Plans dated 03/20/2024 and 05/21/2025 Upon completion of the Complaint Investigation (Case 00141084 and 00141141), it was determined from staff/Director interviews, facility documentation and the Compliance Officers' observations one allegation was substantiated, and the second allegation lacked sufficient evidence and was unable to be substantiated. | |||
| INSP-0134189 | 2025-06-18 | Complaint | Complete |
| Initial Comments: The following deficiencies were observed at the time of the Complaint Investigation (Case 00133235) conducted on 06/18/2025 and are subject to changes pending programmatic review. The Plan of Corrections will not be accepted at this time. The Notice of Inspection Rights were provided to the licensee at the time of the investigation. The following staff-to-children ratios were observed: Infants: 2:8 1-year-old children: 2:13 2-year-old children: 2:13 and 2:11 3-year-old children: 1:13 4/5-year-old-children: 1:19 and 1:11 The Department contacted the complainant on 06/11/2025. 5 staff members were interviewed Documentation reviewed: Classroom rosters for 06/01-06/18, 2025 Children's Emergency, Information and Immunization Record cards Upon completion of the Complaint Investigation (Case 00133235), it was determined from facility documentation and the Compliance Officers' observations that the allegation was substantiated. | |||
| INSP-0132784 | 2025-05-29 | Complaint | Complete |
| Initial Comments: The following deficiencies were observed at the time of the Complaint Investigation (Case 00131909) conducted on 05/29/2025, and are subject to changes pending programmatic review. A complete inspection of the facility was not conducted. Submit the Plan of Corrections using the AZDHS Licensing Portal within ten (10) days from the date the Statement of Deficiencies is received. The Notice of Inspection Rights were provided to the licensee at the time of the investigation. The following staff-to-children ratios were observed: Infants: 2:11 1-year-old children: 2:12 and 1:5 2-year-old children: 2:13 and 2:12 3-year-old children: 1:12 and 1:13 4-year-old-children: 1:13and 1:13 School-age children: 1:16 The Department contacted the complainant on 05/28/2025. The Assistant Director and 2 staff members were interviewed. 13 children were interviewed. The following was discussed but not limited to: Providing food substitutions for children with food allergies. Upon completion of the Complaint Investigation (Case 00131909), it was determined from observation, interviews, and documentation that 1 of 2 allegations for Complaint #131909 was substantiated, and 1 of 2 allegations for Complaint #131909 lacked sufficient evidence and was unable to be substantiated. | |||
| INSP-0131084 | 2025-05-13 | Compliance (Annual) | Complete |
| Initial Comments: The following deficiencies were observed at the time of the Compliance Inspection conducted on 5/13/2025 and are subject to changes pending programmatic review. Submit the Plan of Corrections using the AZDHS Licensing Portal within ten (10) days from the date the Statement of Deficiencies is received. The Empower Self-Evaluation survey was emailed to the licensee at the time of the inspection. The Notice of Inspection Rights were provided to the licensee at the time of the inspection. The fingerprint clearance cards for 6 of 6 staff members were verified to be valid through the DPS website at the time of the inspection. | |||
| INSP-0130752 | 2025-05-06 | Complaint | Complete |
| Initial Comments: There were no deficiencies observed during the Complaint Investigation (Case 00129420) conducted on 05/06/2025. A complete inspection of the facility was not conducted. The Notice of Inspection Rights were provided to the licensee at the time of the investigation. The following staff-to-children ratios were observed: Infants: 2:10 1-year-old children: 2:13 and 2:8 2-year-old children: 2:14 3-year-old children: 2:12 and 2:20 4-year-old-children: 1:13 and 1:15 The Department contacted the complainant on 05/02/2025. The Director was interviewed. Documentation reviewed: Classroom roster dated 05/01/2025 and 05/02/2025 Unrelated incident report Upon completion of the Complaint Investigation (Case 00129420) it was determined from facility documentation, Director statements, and the Compliance Officers' observations, that the allegations were unable to be substantiated. | |||
| INSP-0129616 | 2025-04-21 | Complaint | Complete |
| Initial Comments: The following deficiencies were observed at the time of the Complaint Investigation (Case 00126133) conducted on 04/21/2025, and are subject to changes pending programmatic review. A complete inspection of the facility was not conducted. Submit the Plan of Corrections using the AZDHS Licensing Portal within ten (10) days from the date the Statement of Deficiencies is received. The Notice of Inspection Rights were provided to the licensee at the time of the investigation. The following staff-to-children ratios were observed: Infants: 2:8 1-year-old children: 2:13 and 1:6 2-year-old children: 2:16 and 1:8 3-year-old children: 1:10 and 2:16 4-year-old-children: 1:10 and 1:11 The Department contacted the complainant on 04/09/2025. Documentation reviewed: Classroom rosters for 04/07/2025-04/18/2025. The Director and staff present at the facility on 04/21/2025 were interviewed. Upon completion of the Complaint Investigation (Case 00126133), it was determined from facility documentation, Director/staff member's statements, and the Compliance Officers' observations that the allegation was substantiated. | |||
| INSP-0051824 | 2025-01-07 | Complaint | Complete |
| Initial Comments: There were no deficiencies observed at the time of the Complaint Investigation (Case Number 00095313) conducted on 01/07/2025. A complete inspection of the facility was not conducted. The Notice Of Inspection Rights were provided to the licensee at the time of the inspection. The following staff-to-children ratios were observed: Infants: 2:8 1-year-old children: 2:11 and 1:5 2-year-old children: 2:11 and 1:8 3-year-old children: 1:7 and 2:20 4-year-old-children: 1:15 and 1:12 The Department contacted the complainant on 01/06/2025. The Director and 3 staff members were interviewed. Documents reviewed: 1 staff file and 1 child file reviewed The fingerprint clearance cards for 1 of 1 staff member were verified to be valid through the DPS website at the time of the inspection. Upon completion of the Complaint Investigation (Case Number 00095313), it was determined from Director/2 staff interviews, and the Compliance Officers' observations that the allegation was unable to be substantiated. Compliance Officer #1 is Tara Farrell Compliance Officer #2 is Elizabeth Enriquez | |||
| INSP-0048021 | 2024-09-10 | Complaint | Complete |
| Initial Comments: The following deficiencies were observed at the time of the Complaint Investigation (Case Number 00089749) conducted on 09/09/2024 and 09/10/2024 and are subject to changes pending programmatic review. The Plan of Corrections will not be accepted at this time. The following staff-to-children ratios were observed: Infants: 2:11 1-year-old children: 2:9 and 1:5 2-year-old children: 2:11 and 2:15 3-year-old children: 1:8 and 1:11 4-year-old-children: 1:6 and 2:12 The Department contacted the complainant on 09/09/2024. The Director and 3 staff members were interviewed. Documents reviewed: 5 Staff files 5 Children files Classroom rosters for the month of August and the first week of September Children's attendance records for September Children's Emergency Record cards The fingerprint clearance cards for 5 of 5 staff members were verified to be valid through the DPS website at the time of the inspection. Upon completion of the Complaint Investigation (Case Number 00089749), it was determined from facility documentation, the Compliance Officers' observations, and Director/staff member's interviews that the allegation was unable to be substantiated. Compliance Officer #1 is Tara Farrell Compliance Officer #2 is Monika Jones | |||
| INSP-0043789 | 2024-05-14 | Compliance (Annual) | Complete |
| Initial Comments: The following deficiencies were observed at the time of the Compliance Inspection conducted on 05/14/2024 and are subject to changes pending programmatic review. Submit the Plan of Corrections using the AZDHS Licensing Portal within ten (10) days from the date the Statement of Deficiencies is received. The Empower Self-Evaluation survey was emailed to the licensee at the time of the inspection. The fingerprint clearance cards for 5 of 5 staff members were verified to be valid through the DPS website at the time of the inspection. The Compliance Officer is Tara Farrell. | |||
| INSP-0042589 | 2024-04-11 | Complaint | Complete |
| Initial Comments: The following deficiencies were observed at the time of the Complaint Investigation (00078698) conducted on 04/11/2024 and are subject to changes pending programmatic review. A complete inspection of the facility was not conducted. Submit the Plan of Corrections using the AZDHS Licensing Portal within ten (10) days from the date the Statement of Deficiencies is received. The following staff-to-children ratios were observed: Infants: 2:10 1-year-olds: 1:6, 2:13 2-year-olds: 2:16, 2:12, 2:12 3-year-olds: 2:22 4-year-olds: 1:15, 1:11 The Department contacted the complainant on 02/21/2024. The Director and 2 staff members were interviewed. Documents reviewed: February 2024 diaper changing logs. Upon completion of the Complaint Investigation (00078698), it was determined from facility documentation, the Compliance Officer's observations, and Director/staff member's interviews that the allegation lacked sufficient evidence to be substantiated. The Compliance Officer is Tara Farrell. | |||
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