Three Star Family CC Home License
✓ Licensed
Platers Playhouse
Winston-salem, NC
· Forsyth County
BETHLEHEM LANE,
Winston-salem, NC 27105
Quick Facts
Capacity
8 children
Age Range
0 through 12
Transportation
Yes
Subsidized Program
Participates
State Rating
3
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Licensed Three Star Family CC Home License
Active License
License Number
34000804
License Issued
Feb 7, 2024
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
License Conditions: Other - Serves no more than 2 infants; children in approved spaces only
Reviews
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About the Provider
PLATERS PLAYHOUSE is a Three Star Family CC Home License in WINSTON-SALEM NC, with a maximum capacity of 8 children. The home-based daycare service helps with children in the age range of 0 through 12. The provider also participates in a subsidized child care program.
Additional Information:
One Star Family CC Home License
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-06-17 | Unannounced Inspection | Yes | |
| 2026-06-17 | Violation | 1856 | .1714(b) |
| The operator did not complete the Emergency Preparedness and Response in Child Care training within the required timeframe and/or documentation of completion of the training was not on file. A training certificate for Emergency Preparedness and Response was not observed on file for one operator. | |||
| 2026-06-17 | Violation | 1876 | .1714(e ) |
| The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The Emergency Preparedness and Response Plan was last updated on 1/05/2025. | |||
| 2026-06-17 | Violation | 2019 | .1703(a)(5) |
| Operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the required time frame. A training certificate for Recognizing and Responding to Suspicions of Child Abuse and Maltreatment was not observed on file for one operator. | |||
| 2025-11-20 | Unannounced Inspection | Yes | |
| 2025-11-20 | Violation | 543 | .1718(c) |
| Screen time was not prohibited for children under the age of three. The operator did not offer alternative activities for children under the age of three years. Upon arrival to the facility, children two and three years of age were observed watching a cartoon with Donald Duck and Goofy. | |||
| 2025-11-20 | Violation | 714 | 10A NCAC .1721(e)(5)(A-F) |
| Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. A playground inspection was not observed on file for the month of September, 2025. | |||
| 2025-11-20 | Violation | 716 | 10A NCAC .1719(a)(27) |
| Electrical outlets not in use were not covered. One electrical outlet near the refrigerator was observed to not have a safety cover. | |||
| 2025-11-20 | Violation | 905 | .1721 (e )(2) |
| Record of monthly fire drills, giving the date, time of day and length of time to evacuate, and operator's signature, were not available. A fire drill had not been recorded since 6/16/2025. | |||
| 2025-11-20 | Violation | 910 | GS 110-91(1); 10A NCAC 09.1721(a)(1) |
| Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. Health assessments for two children enrolled were not observed to be on file for review. | |||
| 2025-11-20 | Violation | 921 | .1721(e)(6) |
| Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. Three children enrolled in care did not have a time of arrival recorded on the attendance sheet. | |||
| 2025-11-20 | Violation | 1854 | .1719(a )(16) & .1721(e )(7) |
| The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. A lockdown or shelter-in-place drill had not been recorded since 6/16/2025. | |||
| 2025-11-20 | Violation | 1922 | .1719(a)(18) |
| Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. One plastic grocery bag was observed in a basket on the floor of the space designated for childcare and accessible to a child under three years of age. | |||
| 2025-11-20 | Violation | 2048 | 10A NCAC 09 .1719(a)(7) |
| Products that are labeled “keep out of reach of children” with an additional warning(s) on the label, were not kept in locked storage while children were in care. An ice pack labeled Keep Out of Reach of Children was observed inside a First Aid kit which was not kept in locked storage. | |||
| 2025-08-27 | Unannounced Inspection | No | 0725-418A |
| 2025-08-07 | Unannounced Inspection | No | 0725-418A |
| 2025-08-01 | Unannounced Inspection | Yes | 0725-418A |
| 2025-08-01 | Violation | 1846 | G.S. 110-90.2 & .2703(q) |
| An individual over the age of 15, who resides in a family child care home or a center located in a residence on a permanent or temporary basis, or those who had their 16th birthday after the initial licensing of a family child care home; did not complete and submit required forms within five business days. The operator's 40-year-old son resides in the family child care home. The operator did not notify the Division of Child Development and Early Education that her adult son was a household member. The operator said the adult son has lived at the family child care home since June 10, 2025. | |||
| 2025-07-03 | Unannounced Inspection | Yes | |
| 2025-07-03 | Violation | 810 | 10A NCAC 09 .1725(a)(10) |
| Refrigerator was not maintained at a temperature of 45 degrees Fahrenheit or below and/or was not monitored by a refrigerator thermometer. A thermometer was not observed for the refrigerator located in the space designated for child care. | |||
| 2025-07-03 | Violation | 1847 | G.S. 110-90.2 & .2703(r) |
| A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. A facility profile for Criminal Background Checks had not been created; hence, the operator and additional caregiver CBCs were also not yet linked to this profile. | |||
| 2025-07-03 | Violation | 1875 | .1714(d)(10) |
| The EPR Plan did not include the location of the Ready to Go File and/or required information. The applications for two children enrolled were not observed in the Ready to Go file. | |||
| 2025-07-03 | Violation | 1922 | .1719(a)(18) |
| Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. Two thin plastic silverware wrappers and one opened wrapper storing drink boxes were observed stored less than five feet from the ground and accessible to children under the age of three. | |||
| 2025-01-07 | Unannounced Inspection | Yes | |
| 2025-01-07 | Violation | 305 | NCAC 513.1; .1707(3) |
| Home was not equipped with either an electrically operated smoke detector with a battery back-up; or both an electrically operated detector and a battery operated detector located next to each other. The battery-operated smoke detector located in the areas designated for child care could not be tested and were not operational, due to needing batteries. | |||
| 2025-01-07 | Violation | 703 | .1719(a)(2) |
| Emptied firearms (handguns, rifles, shotguns, etc.) and ammunition (bullets, shotgun shells) were not stored separately in locked storage. A firearm was observed to be locked inside a safe; however, the firearm and ammunition were not stored and locked separately. | |||
| 2025-01-07 | Violation | 706 | .1719 (a)(7) |
| Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. • Two aerosol canisters of insect spray were observed in unlocked storage; these items were placed into locked storage during the visit. | |||
| 2025-01-07 | Violation | 925 | G.S.110-91(10); .1727(a)&(b) |
| Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. A signed Discipline Policy was not observed on file for one child enrolled. | |||
| 2025-01-07 | Violation | 1831 | G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) |
| A valid qualification letter was not on file and available for review at the facility. A copy of the Criminal Background Check Qualifying letter was not observed on file for the operator, additional caregiver, and the operator’s son. | |||
| 2024-07-17 | Unannounced Inspection | Yes | |
| 2024-07-17 | Violation | 706 | .1719 (a)(7) |
| Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. One bottle of hand sanitizer was observed on a shelf less than five feet from the ground. Three bottles of aerosol disinfectant spray and one canister of disinfectant wipes labeled Keep Out of Reach of Children with additional warnings were observed greater than five feet from the ground on top of the refrigerator, but in unlocked storage. | |||
| 2024-07-17 | Violation | 708 | 10 A NCAC 09 .1719(a)(29) |
| Indoor stairs with more than two steps were not made inaccessible to children two years of age or younger. The indoor stairs, just outside the bathroom accessed by the children, were accessible to children. | |||
| 2024-07-17 | Violation | 818 | .1725(a)(8) |
| Each child’s hands were not washed after toileting or handling bodily fluids. One child’s hands were not washed following using the bathroom. The operator did not wash her hands after wiping a child’s nose, nor were the child’s hands washed. | |||
| 2024-07-17 | Violation | 1804 | .1724(b) |
| Safe sleep policy and poster about safe sleep practices was not posted in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. A Safe Sleep poster was not observed to be posted in the child care space. | |||
| 2024-07-17 | Violation | 1864 | .1714(d)(7) |
| The EPR Plan did not include evacuation diagrams showing how the operator, family members, children and any other individuals who may be present will evacuate during an emergency. An evacuation plan was not observed on file for review. | |||
| 2024-07-17 | Violation | 1875 | .1714(d)(10) |
| The EPR Plan did not include the location of the Ready to Go File and/or required information. The Ready to Go file did not contain the applications and emergency information for five children enrolled. | |||
| 2024-07-17 | Violation | 1922 | .1719(a)(18) |
| Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. Foam blocks were observed accessible to children under the age of three years old; these blocks were observed to have small pieces missing and teeth marks. | |||
| 2024-02-01 | Unannounced Inspection | Yes | |
| 2024-02-01 | Violation | 810 | 10A NCAC 09 .1725(a)(10) |
| Refrigerator was not maintained at a temperature of 45 degrees Fahrenheit or below and/or was not monitored by a refrigerator thermometer. The temperature in the refrigerator measured 47 degrees Fahrenheit. The refrigerator was checked a second time greater than one hour later, and the thermometer read 48 degrees Fahrenheit. | |||
| 2024-02-01 | Violation | 920 | G.S. 110-91(9) |
| Records were not made available for review. An Emergency Medical Care Plan was not observed on file. A fire drill had not been recorded since 7/26/2023. One child enrolled was not signed in upon arrival, and one child enrolled was not signed out upon departure for school. The most recent Health Questionnaires for the operator and additional caregiver were dated 1/02/2023; the operator updated each of these during the visit. A Professional Development Plan was not observed on file for the operator and the additional caregiver. A signed annual review of the Emergency Preparedness and Response Plan was not observed on file for review for the additional caregiver. Blank copies of incident reports and additional caregiver contact information was not observed in the Ready to Go file. A signed Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy and Review was not on file for the additional caregiver. A medical report for one child enrolled was not observed on file within thirty days of enrollment; the child’s enrollment date was 8/31/2022, and the date recorded on the medical report was 1/13/2023. A medical report and immunization record were not observed on file for one child enrolled. A signed receipt of Summary of NC Child Care Law was not observed on file for two children enrolled. The Pet Acknowledgement form was not complete for one child enrolled. | |||
| 2024-02-01 | Violation | 1409 | 10A NCAC 09 .1719 (a) |
| Operator did not provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of the children in care. Two outlets were observed without safety covers. Beneath the bathroom counter in a cupboard, several toilet paper rolls were observed in a plastic wrapper, accessible to children less than three years of age. | |||
| 2024-02-01 | Violation | 1544 | GS 110-91 |
| The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. The height of the fence at the front left corner (facing the entrance to the playground) and at the back left corner (facing the back of the playground with the home on the left) measured 46 inches in height. | |||
| 2024-02-01 | Violation | 1735 | .1721((f)(4)(A) |
| The daily schedule, activity plan, infant feeding plan, allergy posting, SIDS Sleep Chart/visual check were not maintained on file for a minimum of 30 days from the revision or replacement date. An activity plan was not available for review. | |||
| 2024-02-01 | Violation | 1891 | .1729( c) |
| Individuals providing care to children did not receive 16 hours of orientation prior to beginning caregiving activities. The record of Orientation for the additional caregiver was observed on file, but was not complete. | |||
| 2024-02-01 | Violation | 2048 | 10A NCAC 09 .1719(a)(7) |
| Products that are labeled “keep out of reach of children” with an additional warning(s) on the label, were not kept in locked storage while children were in care. The laundry room, which contained hazardous materials labeled Keep Out of Reach of Children with additional warnings was observed unlocked. One alcohol swab and one bottle of Febreeze spray, labeled Keep Out of Reach of Children with additional warnings, were observed on a shelf less than five feet from the ground, in unlocked storage. | |||
| 2023-08-02 | Unannounced Inspection | Yes | |
| 2023-08-02 | Violation | 1409 | 10A NCAC 09 .1719 (a) |
| Operator did not provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of the children in care. Alcohol swabs were observed located in the first aid kit; this kit was inaccessible to children, but not in locked storage. A bottle of mouthwash, a tube of toothpaste, and a bottle of disinfectant spray were observed in an unlocked bathroom cabinet less than five feet from the ground; this bathroom is used by children in care. Ms. Plater and Ms. Thompson placed all of the aforementioned items into locked storage during the visit. One plastic bag and two plastic diaper wrappers were observed less than five feet from the ground beneath a diaper changing table located in the main child care space. | |||
| 2023-08-02 | Violation | 1739 | .1721(f)(7) |
| All records required shall be available during operating hours, for review by a representative of the Division. A current certificate for CPR/FA was not observed on file for the operator or additional caregiver. Ms. Thompson stated she and her mother both completed this course online in 2021, but realized they had completed the incorrect course when she received my email regarding approved CPR/FA courses on 5/18/2023. Ms. Thompson stated she and her mother are registered to complete CPR/FA tomorrow, 8/03/2023, through an instructor certified by the American Heart Association. A certificate of Recognizing and Responding to Suspicions of Child Abuse and Maltreatment was not on file for the operator or additional caregiver. | |||
| 2023-02-07 | Unannounced Inspection | Yes | |
| 2023-02-07 | Violation | 811 | .1706(o) |
| Baby food, snack items, and meal items sent from home, for each individual child, were not dated and labeled with the child's name. The bottles for one child were not dated. Ms. Plater labeled the bottles during the visit. | |||
| 2023-02-07 | Violation | 911 | GS 110-91(1); .1721(a)(2) |
| Copy of each child's immunization record, including the operator's own preschool child(ren), was not on file. One child's immunization record was not on file. | |||
| 2023-02-07 | Violation | 1704 | GS 110-102 |
| Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. There is no signed summary of the law of file for two children. | |||
| 2023-02-07 | Violation | 1714 | .1712(e )(2) |
| The written plan of care did not specify the names of individuals who will be responsible for the care of children when the operator attends to routine tasks. The written plan of care in the file was blank and did not list Ms. Plater's name as a substitute. | |||
| 2023-02-07 | Violation | 1741 | 10 NCAC 09 .1719(b)(3) |
| Prior to enrollment of children in a Family Child Care Home, and before animals come into the Family Child Care Home, the operator did not obtain each parent's signature on a form acknowledging the type of animal located on the premises and where the animal will be kept during child care operating hours and /or the signed form was not maintained in the child's file. The pet form on file for two children is blank and does not say that there is a pit bull in the home. | |||
| 2023-02-07 | Violation | 2031 | .1726(b)&(c) |
| Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. On child did not have a shaken baby form on file for the parent. The staff form is in the child's file. | |||
| 2023-02-01 | Unannounced Inspection | No | |
| 2023-01-31 | Unannounced Inspection | No | |
| 2022-08-09 | Unannounced Inspection | No | |
| 2022-02-28 | Unannounced Inspection | Yes | |
| 2022-02-28 | Violation | 913 | GS 110-91(10) |
| Operator did not have a written discipline policy describing the methods and practices used to discipline children enrolled for one child. | |||
| 2022-02-28 | Violation | 910 | GS 110-91(1); 10A NCAC 09.1721(a)(1) |
| Copy of one child's health assessment was not on file within 30 days of enrollment. | |||
| 2022-02-28 | Violation | 911 | GS 110-91(1); .1721(a)(2) |
| Copy of one child's immunization record was not on file. | |||
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