Five Star Center License
✓ Licensed
Pilot Mtn. Elementary School Pre-k School Ready
Pilot Mountain, NC
· Surry County
218 FRIENDS STREET,
Pilot Mountain, NC 27041
Quick Facts
Capacity
18 children
Age Range
3 through 6
Transportation
Yes
Subsidized Program
Participates
State Rating
5
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Contact Information
📞 (336) 444-8200
Licensed Five Star Center License
Active License
License Number
86000364
License Holder
SURRY COUNTY SCHOOLS
License Issued
Feb 5, 2020
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
License Conditions: Other - Enhanced Ratios Minus One; Preschool Children May Not Use School Age Playground Equipment.
Reviews
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About the Provider
Our mission is to prepare our students for life in the 21st century using technology, community resources, and a strong skills-based curriculum. We strive to give our students character traits that will make them great citizens and future leaders. ARRRGH!
Additional Information:
Five Star Center License
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-05-11 | Unannounced Inspection | Yes | |
| 2026-05-11 | Violation | 843 | 10A NCAC 09 .0803(1)(d) |
| A drug or medicine was administered after its expiration date. One inhaler observed expired on January 2026. | |||
| 2026-01-15 | Unannounced Inspection | Yes | |
| 2026-01-15 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown drill did not take place within the three months. Last lockdown drill was conducted on 9/30/2025. | |||
| 2025-02-14 | Unannounced Inspection | Yes | |
| 2025-02-14 | Violation | 468 | .0510(d)(1) |
| When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. The Blocks, Dramatic Play, and Art center did not have a sufficient quantity of materials to allow at least three children to use the area. | |||
| 2025-02-14 | Violation | 1054 | 10A NCAC 09 .1106(a) |
| Documentation of staff's on-going training was not on file and/or was not current. Both staff members did not have an On-Going Training Documentation on site. One staff member completed the documentation while I was onsite. | |||
| 2025-02-14 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Recognizing and Responding to Suspicions of Child Maltreatment was not on file for the two staff members in the classroom. | |||
| 2025-02-14 | Violation | 1898 | .1102(a) |
| Staff did not complete the health and safety training within one year of employment. Health and Safety Training was not on file for a staff member that has been employed for more than one year. | |||
| 2024-03-13 | Unannounced Inspection | Yes | |
| 2024-03-13 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Emergency information was not available for a substitute teacher on duty today. | |||
| 2024-03-13 | Violation | 1125 | .1003(i)(j) |
| Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Written permission to transport did not include when the child was to be transported, expected time of departure and arrival, and the transportation provider. Where to transported was listed as "home" and did not specify the address of the home. | |||
| 2024-03-13 | Violation | 1757 | G.S. 110-90.2(b) & (d) & .2703(e) |
| A valid qualification letter was not on file and available to review at the facility. A DCDEE criminal qualifying letter was not on file for a substitute child care provider. | |||
| 2024-03-13 | Violation | 1826 | .0607(g) |
| Substitutes and volunteers counted in ratio were not informed of the center's EPR Plan and its location. Documentation of this notice was not maintained on file or in a file designated for emergency preparedness and response plan documents. A statement was not available to verify the substitute teacher assistant was informed of the EPR plan and its location. | |||
| 2024-03-13 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. The substitute teacher assistant did not have a signed statement on file verifying the sub received a review of the prevention of shaken baby and abusive head trauma policy. | |||
| 2023-10-04 | Unannounced Inspection | Yes | |
| 2023-10-04 | Violation | 620 | 15A NCAC 18A .2825(a) |
| All walls and ceilings including doors and windows were not kept clean and in good repair. There is a hole in the wall in the classroom bathroom used by the children. | |||
| 2023-10-04 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspections were not completed for the months of March, April, and May 2023. | |||
| 2023-10-04 | Violation | 9995 | |
| A violation was found for which there is no item number. There was a water bottle stored in a child's cubby containing an orange beverage. The bottle was not labeled with the child's name. Staff was not aware of what the beverage was - whether juice, gator aid, punch, etc. and whether it required refrigeration. | |||
| 2023-03-20 | Unannounced Inspection | Yes | |
| 2023-03-20 | Violation | 125 | 10A NCAC 09 .0302(d)(4) |
| Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. A time of arrival was not recorded for four children enrolled. | |||
| 2023-03-20 | Violation | 468 | .0510(d)(1) |
| When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. The blocks center did not have a sufficient quantity of blocks to allow at least three children to use the area regardless of whether the children choose the same or different activities. | |||
| 2023-03-20 | Violation | 528 | 10A NCAC 09 .0901(b) |
| Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Cheese bread with marinara sauce, pork barbecue sandwich or a peanut butter and jelly Uncrustable, dill pickle spear, green peas, Romaine garden salad, or baked curly fries, a peach cup or orange smiles, and milk were listed on the menu for lunch. The children were served apple slices instead of a peach cup or orange smiles, and this substitution was not recorded on the menu prior to meal service. | |||
| 2023-03-20 | Violation | 812 | 10A NCAC 09 .0604(c) |
| Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two outlets (located beneath a teacher’s desk) were accessible to children and were observed without a safety cover. | |||
| 2023-03-20 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One bulk-sized bag of hand soap was observed greater than five feet from the ground, but in unlocked storage. One individual-sized bottle of hand sanitizer was observed stored less than five feet from the ground. | |||
| 2023-03-20 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Emergency information for one existing staff member was not on file for review. | |||
| 2023-03-20 | Violation | 1323 | 10A NCAC 09 .0302(d)(2) |
| Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. The immunization records for two children enrolled were not on file for review. | |||
| 2023-03-20 | Violation | 1824 | .0607(e) |
| The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. A signed annual review of the school’s Critical Incident Plan was not on file for review for one existing staff member. | |||
| 2023-03-20 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A Shaken Baby Syndrome and Abusive Head Trauma Policy was not reviewed with one existing staff member with an employment date of 11/07/2023. | |||
| 2023-03-20 | Violation | 1890 | .0701(d) |
| Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. A health questionnaire for one new staff member was not on file for review. | |||
| 2023-03-20 | Violation | 1894 | .1102(c-d) |
| At least one staff member was not present who had successfully completed First Aid and/or CPR training when children were in care. CPR/FA training had not been completed by one existing staff member with an employment date of 11/07/2022 within 90 days of hire. | |||
| 2023-03-20 | Violation | 1898 | .1102(a) |
| Staff did not complete the health and safety training within one year of employment. The file for one existing staff member did not contain verification of Health and Safety training topics: (4) Building and physical premises safety, including identification of and protection from hazards that can cause bodily injury such as electrical hazards, bodies of water, and vehicular traffic; (5) Emergency preparedness and response planning for emergencies resulting from a natural disaster, or a man-caused event; (7) Precautions in transporting children, if applicable; (8) Prevention of shaken baby syndrome, abusive head trauma, and child maltreatment. | |||
| 2022-11-07 | Unannounced Inspection | Yes | |
| 2022-11-07 | Violation | 125 | 10A NCAC 09 .0302(d)(4) |
| Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Children enrolled were not signed in upon arrival to the classroom. | |||
| 2022-11-07 | Violation | 802 | .1003(b) |
| Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents. Safe pick-up and delivery procedures for this facility were not posted. | |||
| 2022-11-07 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. An outdoor easel was observed to be covered with mildew. A set of outdoor plastic musical drums were observed to be covered on top with mildew. The seat of the right side of a plastic child-sized picnic table was observed to be cracked, creating a potential pinching hazard. The lid to a sand and water table was also observed to be cracked, creating a potential pinching hazard. | |||
| 2022-11-07 | Violation | 1041 | G.S. 110-90.2(b) |
| Prior to employment a Criminal Background Check was not completed. The Criminal Background Check for new principal, Sandra Clement, had not been completed. Elia Spencer, NC Pre-K Coordinator for Surry County Schools stated that Ms. Clement is from Virginia and began the out-of-state CBC process on 10/31/22. Ms. Clement may not enter this classroom until she receives a CBC qualification date. | |||
| 2022-11-07 | Violation | 1043 | G.S. 110-91( 9) |
| All staff records, except financial records, were not made available for review. Only current education and training hours were on file for review for a new teacher assistant. | |||
| 2022-11-07 | Violation | 1899 | .1103(b) |
| Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. | |||
| 2022-03-30 | Unannounced Inspection | Yes | |
| 2022-03-30 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A lockdown/shelter-in-place drill has not been recorded since November, 2021. | |||
| 2022-03-30 | Violation | 468 | .0510(d)(1) |
| When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. The blocks center contained only assorted blocks and one truck. A staff member added a bucket of assorted dinosaurs and neighborhood houses with accessories to this center during the visit. | |||
| 2022-03-30 | Violation | 524 | .0510(d)(2)(A-C) |
| When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. A screen time log was not available for review. | |||
| 2022-03-30 | Violation | 528 | 10A NCAC 09 .0901(b) |
| Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The children were served chicken tenders and a whole grain roll or macaroni and cheese, raw baby carrots with ranch dressing, a pear and blue berry fruit cup, and milk for lunch. The vegetables listed on the menu for lunch were a Romaine House salad and green peas. The vegetable substitution was not recorded on the menu prior to meal service. | |||
| 2022-03-30 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. The caterpillar tunnel on the playground was cracked and sharp to the touch in eight separate places, with multiple areas that presented pinching hazards. | |||
| 2022-03-30 | Violation | 812 | 10A NCAC 09 .0604(c) |
| Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One outlet cover near the microwave in the classroom was not covered by a safety plug. | |||
| 2022-03-30 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. . An alcohol pad was observed in the First Aid Kit in unlocked storage. A container of Great Value wet mopping cloths labeled Keep Out of Reach of Children with additional warnings was observed in an open, unlocked storage closet off the classroom. A small spray bottle of antifog mask-cleaning spray labeled Keep Out of Reach of Children with additional warnings was observed on a counter accessible to children. | |||
| 2022-03-30 | Violation | 862 | 10A NCAC 09 .0802(a) |
| The EMC plan was not reviewed with all staff annually and whenever the plan was revised. An annual Emergency Medical Care Plan review were not available for review for two staff members. The Emergency Medical Care Plan posted had not been updated in greater than 12 months. | |||
| 2022-03-30 | Violation | 1043 | G.S. 110-91( 9) |
| All staff records, except financial records, were not made available for review. The file for one staff member was reviewed during the visit. Emergency Information, a record of completed Health and Safety trainings, a certification of Recognizing and Responding to Suspicions of Child Maltreatment and an annual Emergency Medical Care Plan review were not available for review for either staff member. | |||
If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
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