Five Star Center License
✓ Licensed
Winchester Head Start Program
Monroe, NC
· Union County
1112 FAIRLEY AVE,
Monroe, NC 28110
Quick Facts
Capacity
308 children
Age Range
0 through 12
Transportation
Yes
Subsidized Program
Does not participate
State Rating
5
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Contact Information
📞 (704) 283-1114
Licensed Five Star Center License
Active License
License Number
9054245
License Holder
UNION COUNTY COMMUNITY ACTION, INC.
License Issued
Feb 4, 2026
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
Reviews
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About the Provider
Head Start and Early Head Start are comprehensive programs that focus on the development of the child and involvement of parents and guardians. The programs serve Anson, Richmond, and Union Counties. A committee composed of parents, community representatives, and agency staff chooses the children for enrollment. This committee uses the federal guidelines set by the Administration for Children and Families in order to ensure the most eligible children are accepted to participate in the program.
Developmental and health screenings, including hearing, vision, dental, and a physical, further testing and treatment follow-up, as needed are provided by all programs. Nutrition, transportation, education, and socialization events are also provided.
The Head Start Program serves pre-school children, three and four years of age, of low-income families in Union, Anson, and Richmond Counties. Approximately 445 pre-school children are presently receiving services.
The Early Head Start Program serves infants and pre-school children through two years of age of low-income families in Anson, Richmond, and Union County. Currently, 130 infants and toddlers are served in this program.
Developmental and health screenings, including hearing, vision, dental, and a physical, further testing and treatment follow-up, as needed are provided by all programs. Nutrition, transportation, education, and socialization events are also provided.
The Head Start Program serves pre-school children, three and four years of age, of low-income families in Union, Anson, and Richmond Counties. Approximately 445 pre-school children are presently receiving services.
The Early Head Start Program serves infants and pre-school children through two years of age of low-income families in Anson, Richmond, and Union County. Currently, 130 infants and toddlers are served in this program.
Additional Information:
Five Star Center License
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-04-28 | Unannounced Inspection | No | |
| 2025-11-05 | Unannounced Inspection | No | |
| 2025-04-15 | Unannounced Inspection | No | |
| 2024-11-08 | Unannounced Inspection | Yes | |
| 2024-11-08 | Violation | 812 | 10A NCAC 09 .0604(c) |
| Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In spaces EHSd, 3/4L, and PS 4 there were electrical outlets were not covered with safety plugs. | |||
| 2024-04-17 | Unannounced Inspection | Yes | |
| 2024-04-17 | Violation | 812 | 10A NCAC 09 .0604(c) |
| Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In group number thirteen (#13) there was an electrical outlet floor level that was not covered with a safety plug. | |||
| 2024-04-17 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. In space number one (#1), space number seven (#7) and space number twelve (#12)four (4) children did not have updated date for administering emergency medication and permission forms for emergency medication out of date. In space number twelve (#12) the correct documents were not on file or able to be reviewed as the documentation was incorrect. | |||
| 2023-11-09 | Unannounced Inspection | Yes | |
| 2023-11-09 | Violation | 609 | 15A NCAC 18A .2803(a) |
| Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. In space #4 that serves toddlers a staff member wiped a child's nose while holding a glove and a tissue and did not sanitize or wash her hands once the task was completed. | |||
| 2023-11-09 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. In Space #11, the classroom serving preschool aged children, the medical authorization form for one child was not completed and did not have details on dosage, expiration date, or permission date range. | |||
| 2023-11-09 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. In Space #4, the classroom serving toddlers, a child was spoken to in a harsh manner with a raised voice saying, "Get back here NOW!", "Get in this line, before I have to tell you again" and "I said watch your mouth". | |||
| 2023-11-09 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Of the twelve (12) files reviewed there were two (2) staff persons who did not have their First Aid Training with in 90 days of hire. Both now have the training with certification, but could not provide any documentation to support that they had obtained the certification within the required timeframe. | |||
| 2023-11-09 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Of the twelve (12) files reviewed there were two (2) staff persons who did not have their CPR Training certifications with in 90 days of hire. Both now have the trainings certification but could not provide any documentation to support that they had obtained the certification within the required timeframe. | |||
| 2023-11-09 | Violation | 1882 | .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) |
| Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In Space 1a that serves children who are two years old the Medication Administration Log was not attached to the Medication Authorization Permission. This classroom corrected this during the visit. In the Spaces #11, #12, #13 there was no Medication Administration Log attached to the Medication Authorization Permission and this was not corrected during the visit. 10A NCAC 09 .0803 (centers) Person who gives the child the medicine completes this Medication Administration Record. Attach page to the Medication Administration Permission. | |||
| 2023-11-09 | Violation | 1898 | .1102(a) |
| Staff did not complete the health and safety training within one year of employment. Of the twelve (12) staff files that were monitored, and one (1) staff did not have the required training within the one-year period. The Health and Safety Training was completed on 07/10/2023 and it was due to be completed by no later than 02/14/23 (see staff and training worksheets). | |||
| 2023-05-31 | Unannounced Inspection | Yes | |
| 2023-05-31 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. On the EHS (Early Head Start) playground there was three wooden structures with wood rot and peeling paint. There was a fence that had a missing plank. There was equipment that was not in use and not put together that was stacked beside the storage building with standing water. | |||
| 2023-05-31 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. On the EHS (Early Head Start) playground there were four observed active mounds of fire ants. There was water standing in two containers by the storage building and there were weeds growing in the mulch area impacting the compaction rate of the protective surfacing. | |||
| 2023-05-31 | Violation | 808 | 15A NCAC 18A .2832(a) |
| The outdoor premises were not clean, drained and free of litter and hazardous materials grass and other vegetation in a manner which does not encourage vermin. In the EHS (Early Head Start) playground area there was a back fence line where trees, foliage, sticks and debris that had overgrown into the playground area making an space were the small animals could hide. | |||
| 2023-05-31 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space EHSa there was three plastic bags in the children's cubbies and children ages two years old were in care. | |||
| 2023-05-31 | Violation | 1867 | .0605(k)(1-4) |
| The depth of the loose surfacing was not based on critical height of the equipment. Under the slides in the EHS (Early Head Start) and the Head Start play areas there was not the required depth of loose surfacing and what surfacing that was there was compacted. | |||
| 2023-02-02 | Unannounced Inspection | No | |
| 2023-01-10 | Unannounced Inspection | No | |
| 2023-01-09 | Unannounced Inspection | Yes | |
| 2023-01-09 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. On December 19, 2022, a four (4) year old child hid in the Creative Dramatic/Home Living area while the children were lining up to go outside to play. The one child, who was left unattended watched the children, by peeking her head up from between the two shelves several times. She observed that other children leave the classroom and then once they were outside, she went to the window and watched them. She was left unattended for approximately 2 minutes in the classroom. Another staff entered the classroom and found the child watching her class from inside the window area and notified staff and immediately she rejoined her classroom. This was verified during the visit as having been corrected through observation of the video. | |||
| 2022-11-29 | Unannounced Inspection | Yes | |
| 2022-11-29 | Violation | 468 | .0510(d)(1) |
| When three-year-old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. In space A in the Early Head Start Buidling the Home Living area did not have 3 activities that 3 children could play with simultaneously or independently. In Space E in the Early Head Start Building the Language Area there was only 2 activities whereas the children could independently therefore minus one additional activity. In Space A in the EHS building rocking chairs to rock the babies were added and In Space E there were writing boards addded. | |||
| 2022-11-29 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. In the outdoor learning environment, there are three structures on the playground, the stage, arbor, and sitting arena. In the indoor learning environment, there was a kitchen unit missing a handle in Space 1 in Early Head Start Building, Room A. In the Preschool Building, Room 3, there were two blue sofa's that had worn vinyl that needed to be repaired. | |||
| 2022-11-29 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In the unlocked office there was two cans of aerosol cans which were locked away. | |||
| 2022-11-29 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. On the authorizations forms for the emergency medication the parents documented as needed instead of listing specific behaviors that would indicate distress, ex: coughing, wheezing, feeling dizzy, lips losing color, which did not provide the required information 'as needed' is subjective. Also, on the permission to use fluoride toothpaste there were signed statements for each child whose file we reviewed but the authorization did not have a signature date that included the dates of validity nor the amount to be used. | |||
| 2022-11-29 | Violation | 849 | .0803(12) |
| Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There were two tubes of medication that had the instructions of applying for 5 and 7 days. This prescription was issued on 08/29/22 therefore they had expired, and the medication was still on site and had not been discarded. | |||
| 2022-11-29 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The three staff persons who complete the monthly inspections have not completed the playground safety training for playground safety requirements. | |||
| 2022-11-29 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Of the twelve staffs' files reviewed one staff member did not have the required 16 overall orientation training hours. | |||
| 2022-11-29 | Violation | 1067 | .1101(a)(b) |
| Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Of the twelve files reviewed there were two staff members, JR and JV, that did not meet the requirement, one not having six clock hours of training and the other not completing the training within two weeks. | |||
| 2022-11-29 | Violation | 1124 | 10A NCAC 09 .1003(d) |
| Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. In the Emergency Binder that has all children information listed for transportation there were four (4) children that did not have a photograph attached to their emergency information therefore there was no identifying information available for review. | |||
| 2022-11-29 | Violation | 1850 | .0604(i) |
| Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. On Bus 16 there was not a "NO SMOKING SIGN". | |||
| 2022-11-29 | Violation | 1890 | .0701(d) |
| Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. None of the medical information was kept separate. During today's visit these forms were pulled and provided to the Administrator who stated that she was going to place these in a red file folder and keep separately. | |||
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