Four Star Center License
✓ Licensed
Childtime Children's Center
Monroe, NC
· Union County
1714 N CHARLOTTE AVE,
Monroe, NC 28110
Quick Facts
Capacity
124 children
Age range (listing information)
0 through 12
May not reflect the ages served today. Please confirm with the provider.
Transportation
Yes
Subsidized Program
Participates
State Rating
4
Missing details such as rates or type of care? Suggest an update to help other families.
Contact Information
📞 (704) 289-6792-
🌐
www.childtime.com/your-local-school/monroe-nc-2010/
Website checked Oct 2026
Licensed Four Star Center License
Active License
License Number
90000169
License Holder
CHILDTIME CHILDCARE, INC
License Issued
Mar 8, 2019
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
Reviews
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About the Provider
Welcome to our wonderful Childtime learning center in Monroe, NC! My name is Erica Nations and I am the center director. At Childtime, our infant child care and preschool programs provide the perfect foundation for learning and child development.
Additional Information:
Four Star Center License
Hours of Operation
- Open Hours06:30 AM - 06:30 PM
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-05-12 | Unannounced Inspection | Yes | |
| 2026-05-12 | Violation | 846 | 10A NCAC 09 .0803(4) |
| Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. In space three (3) a diaper dream form was expired. | |||
| 2026-05-12 | Violation | 1757 | G.S. 110-90.2(b) & (d) & .2703(e) |
| A valid qualification letter was not on file and available to review at the facility. Staff member Y.B. is qualified for employment but a valid qualificaion letter was not in the file for review. | |||
| 2026-05-12 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff member K.R. did not have a signed acknowledgement form in the file. | |||
| 2026-04-16 | Unannounced Inspection | No | 0825-056A |
| 2026-03-23 | Unannounced Inspection | No | |
| 2026-03-11 | Unannounced Inspection | No | 0825-056A |
| 2026-02-10 | Unannounced Inspection | No | 0825-056A |
| 2025-12-16 | Unannounced Inspection | No | 0825-056A |
| 2025-10-30 | Unannounced Inspection | No | 0825-056A |
| 2025-10-13 | Announced Inspection | No | |
| 2025-09-04 | Unannounced Inspection | No | 0825-056A |
| 2025-08-21 | Unannounced Inspection | No | 0825-056A |
| 2025-08-07 | Unannounced Inspection | Yes | 0825-056A |
| 2025-08-07 | Violation | 904 | .1803(a)(1) |
| A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking. A staff member handled children in a rough and inappropriate manner. While in the staff member's care, two children, both two years of age, sustained serious bruising to their upper arms and one had additional bruising on the underarm area/chest as well. In addition, on August 19, 2025, a staff member pinched a two-year-old child in the shoulder. On the same date, the staff member roughly pulled a two-year-old child by the leg then pushed the child backwards on a cot by the child's shoulder. | |||
| 2025-08-07 | Violation | 1810 | GS 110-105.6(a) |
| There was a substantiation of child maltreatment. Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment. | |||
| 2025-06-25 | Unannounced Inspection | No | |
| 2025-05-28 | Unannounced Inspection | Yes | |
| 2025-05-28 | Violation | 1899 | .1103(b) |
| Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. P.H, R.L, U.N, A.P, and M.T. did not completed Recognizing and reporting child abuse, child neglect and child maltreatment. | |||
| 2025-05-28 | Violation | 1908 | .0608(b)(1-6) |
| A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One child did not have a acknowledgement of parent signature for prevention of Shaken Baby Syndrome and Abusive Head Trauma. | |||
| 2025-05-15 | Unannounced Inspection | No | |
| 2025-05-01 | Announced Inspection | No | |
| 2025-04-08 | Unannounced Inspection | No | |
| 2025-03-13 | Unannounced Inspection | No | |
| 2025-01-30 | Unannounced Inspection | No | 0125-044A |
| 2025-01-15 | Unannounced Inspection | No | 1224-302L |
| 2025-01-08 | Unannounced Inspection | Yes | 0125-044A |
| 2025-01-08 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member sprayed three children, age three, with a liquid from a spray bottle. In addition, another staff member forcefully slammed and opened a door startling children. | |||
| 2025-01-06 | Unannounced Inspection | Yes | 1224-302L |
| 2025-01-06 | Violation | 1824 | .0607(e) |
| The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Staff member R.L did not have a current review date for EPR annual training. | |||
| 2025-01-06 | Violation | 1844 | .0713(a)(2) |
| The staff/child ratio for the youngest child was not maintained when children of all ages were cared for together in groups for the first and last operating hour of the day. The morning of 12/16/24, face to name sheets reported twenty-two (22) children ages two (2) to four (4) in care starting at 6:40 am and there were two (2) children moving to other classrooms. The Morning of 12/17/24, the face to name sheets reported twenty-two (22) children ages two (2) to five (5) with two (2) children moving to other classrooms. The morning of 12/31/24 face to name sheets reported thirty-three (33) children ages two (2) to seven (7) starting at 6:52 am. Children were moved to other classrooms based on their age reducing the number of children cared for to twenty-seven (27) ages two (2) to three (3) for the reminder of the day. The ratio based on the youngest age in the combined age group, which was two (2) years old, was not met day. This is out of compliance with the voluntary enhanced ratios permitted on the license. | |||
| 2025-01-06 | Violation | 1034 | .0701(a) |
| All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff member L.S.'s file did not contain a current health questionnaire. | |||
| 2025-01-06 | Violation | 1043 | G.S. 110-91( 9) |
| All staff records, except financial records, were not made available for review. D.C.'s file was not completed and not available for review. | |||
| 2025-01-06 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff members L.S. and C.M. did not have current First Aid verification on file. | |||
| 2025-01-06 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff members L.S. and C.M did not have verification of CPR completion on site. | |||
| 2025-01-06 | Violation | 1067 | .1101(a)(b) |
| Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. In staff member L.S's file there was not documentation of training being completed in the first two weeks of employment. | |||
| 2025-01-06 | Violation | 1232 | 10A NCAC 09 .0514(f) |
| Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Staff member L.S. did not have an annual staff evaluation on file. | |||
| 2025-01-06 | Violation | 1233 | 10A NCAC 09 .0514(g) |
| Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. Staff member L.S. did not have a proof of a receiving operational or personnel policies in their file. | |||
| 2025-01-06 | Violation | 1319 | .0802(d) |
| Medical authorizations were not accessible to staff. Parent/Guardian emergency contact information and medical authorizations were not accessible to staff. | |||
| 2024-10-10 | Announced Inspection | No | |
| 2024-07-23 | Announced Inspection | No | |
| 2024-07-23 | Announced Inspection | No | |
| 2024-07-03 | Unannounced Inspection | Yes | 0624-290L |
| 2024-07-03 | Violation | 871 | 10A NCAC 09 .0606(a) |
| Center staff did not comply with the safe sleep policy. Center staff did not comply with the safe sleep policy. Due to an air conditioning malfunction the air conditioning could not maintain the required temperature of 68F-74F. During today's observation the temperature in the classroom was 78F and the children were present. On June 25, 2024, and June 28, 2024, the temperature exceeded the Safe Sleep temperatures, and the children were present per the Enviornmental Health Specialist. | |||
| 2024-06-04 | Unannounced Inspection | Yes | |
| 2024-06-04 | Violation | 849 | .0803(12) |
| Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space five #5 an over the counter medication was expired and not discarded within the appropriate timeline. | |||
| 2024-06-04 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last playground inspection was completed in January 2024. | |||
| 2024-06-04 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. J.F. does not have a medical statement on file, prior to employment or currently. | |||
| 2024-06-04 | Violation | 1034 | .0701(a) |
| All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. J.F. does not have a valid health questionnaire on file. | |||
| 2024-06-04 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. J.M. did not complete Pediatric First Aid. J.R did not complete the required training within the appropriate timeline. | |||
| 2024-06-04 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. J.R. has not completed the CPR certifications within the appropriate timeline. | |||
| 2024-06-04 | Violation | 1311 | .0802(c) |
| Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Four children's file reviewed did not have updated information on file. | |||
| 2024-06-04 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last emergency drill was recorded in January 2024. | |||
| 2024-06-04 | Violation | 1824 | .0607(e) |
| The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Staff members M.T and A.P. did not have documentation showing the EPR was reviewed. | |||
| 2024-06-04 | Violation | 1882 | .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) |
| Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. J.A's (in space one #1) had the incorrect medical permission form on file. J.M's (in space five #5) had an expired medication permission form. In the space that serves one (1) and two (1) year old's several over the counter medications were expired or had expired permission forms. | |||
| 2024-06-04 | Violation | 1890 | .0701(d) |
| Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. J.F, T.S, C.C, J.M, T.H, and K.H, did not have medical information maintained separately. | |||
| 2024-06-04 | Violation | 1908 | .0608(b)(1-6) |
| A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. K.H. did not have a signed statement regarding acknowledgement of the policy. | |||
| 2024-01-30 | Unannounced Inspection | No | |
| 2023-11-06 | Unannounced Inspection | No | 0123-117A |
| 2023-10-25 | Unannounced Inspection | Yes | 1023-232L |
| 2023-10-25 | Violation | 488 | .0510(e)(3) |
| For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In space 5, where children ages two years old with the majority of being 30 months or older, there was not sufficient quantity of materials for there to be a range of choices in each center area. | |||
| 2023-10-25 | Violation | 508 | .0901(g) |
| Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas. Two children who, on 10/10/2023, provided a Medical Statement for Meal Modification that included changes to include cooked milk instead of just liquid (fluid) milk was not updated in either the kitchen or the classroom where the children were eating. | |||
| 2023-10-25 | Violation | 524 | .0510(d)(2)(A-C) |
| When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. In Classroom #3 the children with NC PreK children there was not a cumulative log reporting screen time. When asked for the log the teacher was able to produce last weeks' screen time log. | |||
| 2023-10-25 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In classroom #1 that cares for infants there was a large plastic bag accessible to the children. | |||
| 2023-10-25 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. In classroom #3 which cares for children NC PreK ages, language was observed to be used in a way that was not nurturing. | |||
| 2023-10-12 | Unannounced Inspection | No | 0123-117A |
| 2023-09-28 | Unannounced Inspection | Yes | 0923-336L |
| 2023-09-28 | Violation | 438 | 10A NCAC 09 .0509(4) |
| Developmentally appropriate equipment and materials were not provided for variety of outdoor activities for vigorous play and large muscle development. On the playground there is one structure and no other equipment or materials out and available for the children to play with. This has been an ongoing issue and there is a cabinet with some additional materials in it, but it is not opened or made accessible to the children in care. This is a repeat violation. | |||
| 2023-09-28 | Violation | 468 | .0510(d)(1) |
| When three-year-old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. In space 6 there was only books in the Language area. There were no other materials for the children to be able to use to have the three activities. This is a repeat violation. | |||
| 2023-09-28 | Violation | 488 | .0510(e)(3) |
| For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In Space 5 where the two-year-old children were located there was a minimal number of materials available. There was not a sufficient quantity to allow children to use them and have a range of choices in materials due to the number of children in the classroom. | |||
| 2023-08-31 | Unannounced Inspection | No | 0123-117A |
| 2023-08-30 | Announced Inspection | No | |
| 2023-07-06 | Unannounced Inspection | No | 0123-117A |
| 2023-06-12 | Unannounced Inspection | Yes | |
| 2023-06-12 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was conducted in March 2022. | |||
| 2023-06-12 | Violation | 468 | .0510(d)(1) |
| When three-year-old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. In each of the classrooms that serve children ages 30 months to 5 years of age there was not the required number of materials to make at least 3 activities for the children to use individually or simultaneously. This is a repeat violation | |||
| 2023-06-12 | Violation | 523 | .0508(g)(3) |
| The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. In a review of all seven (7) activity plans there was not a daily gross motor activity listed. This is a repeat violation. | |||
| 2023-06-12 | Violation | 620 | 15A NCAC 18A .2825(a) |
| All walls and ceilings including doors and windows were not kept clean and in good repair. In the classrooms there were several areas where there was wall damage and it had not been repaired. This has been cited by both the local sanitation inspector as we as previous visits we have discussed it. This is a repeat violation. | |||
| 2023-06-12 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. There were play cones for the playground were broken and were removed. The carpet in Space 6 was dirty and stained. This had been previously mentioned by the Sanitation inspector as well as at a previous visit. This will need to be cleaned or removed. | |||
| 2023-06-12 | Violation | 812 | 10A NCAC 09 .0604(c) |
| Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In the classroom where the school age children were located there was one outlet on the right wall as you enter the classroom that was not covered. | |||
| 2023-06-12 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. On the buses there were disinfectant wipes in the cup holder and in the kitchen, there was six (6) aerosol dispensers. This is a repeat violation. | |||
| 2023-06-12 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Of the new staff files and one existing staff file reviewed there were two staff that did not have the documentation of the required orientation hours including amount of time trained and/or the dates. | |||
| 2023-06-12 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member, JW, did not have proof of a current First Aid certification. | |||
| 2023-06-12 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member, JW, did not have proof of a current CRP certification. | |||
| 2023-06-12 | Violation | 1067 | .1101(a)(b) |
| Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Of the new staff files and one existing staff file reviewed there were two staff that did not have the documentation of the required orientation hours including amount of time trained and/or the dates. | |||
| 2023-06-12 | Violation | 1321 | GS110-91(1) |
| Medical exam or health assessment record was not on file before or within 30 days after admission. Of the eight (8) files reviewed, three children, VT,RS, and CW did not have a a health assessment on file. | |||
| 2023-06-12 | Violation | 1323 | 10A NCAC 09 .0302(d)(2) |
| Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Of the eight files reviewed, one child, CW, did not have an immunization record. | |||
| 2023-06-12 | Violation | 1324 | .1804(c) |
| Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Of the eight files reviewed, one child, JW, did not have a discipline policy that was signed and dated by parent. | |||
| 2023-06-12 | Violation | 1834 | .0801(b) |
| Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. Of the eight files reviewed, one child, VT, did not have a medical action plan on file for food allergies. | |||
| 2023-06-12 | Violation | 1835 | .0801(b) |
| The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. Of the eight (8) files reviewed, four (4) one children, VT,CM, JW, and SM, did not have medical information updated within the last 12 months. | |||
| 2023-06-12 | Violation | 1867 | .0605(k)(1-4) |
| The depth of the loose surfacing was not based on critical height of the equipment. At the base of all of the slides the surfacing was compacted and there was not one inch of loose surfacing available, and at least six inches of surfacing was required. This is a repeat violation. | |||
| 2023-06-12 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Of the new and one existing staff file reviewed there were six (6) staff that did not have proof of completing the training. This is a repeat violation. | |||
| 2023-06-12 | Violation | 1898 | .1102(a) |
| Staff did not complete the health and safety training within one year of employment. Of the new staff files and one existing staff file reviewed there were one staff that did not have the documentation of the required health and safety training hours. | |||
| 2023-05-26 | Unannounced Inspection | Yes | |
| 2023-05-26 | Violation | 438 | 10A NCAC 09 .0509(4) |
| Developmentally appropriate equipment and materials were not provided for a variety of outdoor activities that allow for active play and large muscle development. There are no additional outdoor play materials that encourage vigorous play (balls, jump ropes, hula-hoops) were available only the one play structure and the shade structure were observed during today’s visit. | |||
| 2023-05-26 | Violation | 468 | .0510(d)(1) |
| When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. In Spaces 6 and 7 there was limited materials that did not meet minimal requirements for children. In the Art Center there was pencils and three pieces of paper and some accessories for playdough and stamping but no playdough or stamps. In the Language area there were books only. In the Dramatic Play area there was dress up materials, baby's and a high chair and cradle, food and plates but no pots of pans to cook the food in. This is a repeat violation | |||
| 2023-04-17 | Unannounced Inspection | No | |
| 2023-03-29 | Unannounced Inspection | Yes | |
| 2023-03-29 | Violation | 1308 | .0801(a)(7) |
| Application did not include the names of individuals to whom the center may release the child, as authorized by the person who signs the application. On March 22, 2023, staff released a child, age three, to a person who was not authorized to pick up the child from the facility. | |||
| 2023-02-16 | Unannounced Inspection | Yes | |
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