Willow Creek Schools Out
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About the Provider
Hours of Operation
- Monday6:30 AM - 6:00 PM
- Tuesday6:30 AM - 6:00 PM
- Wednesday6:30 AM - 6:00 PM
- Thursday6:30 AM - 6:00 PM
- Friday6:30 AM - 6:00 PM
- Saturday Closed
- Sunday Closed
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Inspection Date | Reason | Description | Status |
|---|---|---|---|
| 2026-06-30 | Swimming | Swimming | Compliant - Finalized |
| 2025-11-19 | Renewal | 3270.124(b)(2) - Physician name, address, phone | Compliant - Finalized |
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Regulation: 3270.124(b)(2) Description: Physician name, address, phone Noncompliance Area: The emergency contact information for child #1 did not include the address and phone number of the child's physician. The physician's phone number was missing for child #2. Correction Required: Emergency contact information must include the name, address and telephone number of the child's physician or source of medical care. |
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Provider Response: (Contact the State Licensing Office for more information.) Parents will update the emergency contact form to include the physician's information. |
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| 2025-11-19 | Renewal | 3270.25(a) - Availability of certificate of compliance and applicable regulations | Compliant - Finalized |
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Regulation: 3270.25(a) Description: Availability of certificate of compliance and applicable regulations Noncompliance Area: There were no instructions provided to parents for contacting the appropriate regional child care office. Correction Required: The facility's current certificate of compliance shall be posted in a conspicuous location used by parents. The operator shall provide the parent of each child enrolled with information on how to access the regulations in this chapter electronically and with instructions for contacting the appropriate regional child care office. |
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Provider Response: (Contact the State Licensing Office for more information.) Northeast Regional child care office contact information will be added to the parent board including phone number and address. |
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| 2025-11-19 | Renewal | 3270.27(e) - Letter to parents | Compliant - Finalized |
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Regulation: 3270.27(e) Description: Letter to parents Noncompliance Area: The operator had not provided the parent of each enrolled child a letter explaining the emergency procedures. Correction Required: The operator shall provide to the parent of each enrolled child a letter explaining the emergency procedures. The operator shall also provide to the parent of each enrolled child a letter explaining any subsequent update to the plan. |
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Provider Response: (Contact the State Licensing Office for more information.) Will create a letter explaining the emergency procedures and send out to parents through Class Dojo. This letter will also be added to the enrollment packet. |
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| 2025-06-24 | Swimming | Swimming | Compliant - Finalized |
| 2024-11-06 | Renewal | 3270.151(c)(5) - Physician/CRNP assessment | Compliant - Finalized |
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Regulation: 3270.151(c)(5) Description: Physician/CRNP assessment Noncompliance Area: On the health assessment for staff #5, the physician indicated that the staff was not suitable to provide child care. Correction Required: An adult health assessment must include the physician's or CRNP's assessment of the person's suitability to provide child care. |
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Provider Response: (Contact the State Licensing Office for more information.) We had the staff visit with her doctor's office. On the original form the doctor initialed his update. The physician initialed and also mentioned that it was their error in checking the wrong box. Updated shows that the staff is fit for working with children. |
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| 2024-11-06 | Renewal | 3270.182(7) - Reports of accidents, injuries and illnesses. Original report - parent same day Copy - facility accident file. Copy - child's file | Compliant - Finalized |
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Regulation: 3270.182(7) Description: Reports of accidents, injuries and illnesses. Original report - parent same day Copy - facility accident file. Copy - child's file Noncompliance Area: A copy of incident reports is not being retained in the child's file. Correction Required: A child's record shall contain reports of accidents, injuries and illnesses involving a child in care at the facility. The original report shall be given to the parent on the day of the incident. The second copy of the report shall be retained at the facility in an accident file. The third copy of the report shall be retained at the facility in the child's file. |
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Provider Response: (Contact the State Licensing Office for more information.) We transferred current incident reports back into appropriate folders for child who had reports. |
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| 2024-11-06 | Renewal | 3270.192(5) - Two written references | Compliant - Finalized |
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Regulation: 3270.192(5) Description: Two written references Noncompliance Area: Staff #1 did not have two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person. Correction Required: A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person. |
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Provider Response: (Contact the State Licensing Office for more information.) We had the staff reach out to two reference sources and obtain letters. |
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| 2024-11-06 | Renewal | 3270.27(c) - Training regarding plan | Compliant - Finalized |
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Regulation: 3270.27(c) Description: Training regarding plan Noncompliance Area: There was no documentation of emergency plan training in the previous year for staff #3 and #4. Correction Required: The operator shall assure that each facility person receives training regarding the emergency plan at the time of initial employment, on an annual basis and at the time of each plan update. The operator shall document the date of each training and the names of all facility persons who received the training and kept on file at the facility. |
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Provider Response: (Contact the State Licensing Office for more information.) Have the staff review and sign the updated forms for our emergency plan |
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| 2024-11-06 | Renewal | 3270.31(e) - Age and Training | Compliant - Finalized |
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Regulation: 3270.31(e) Description: Age and Training Noncompliance Area: Staff #3 did not have documentation of 12 hours of annual training. Correction Required: A staff person shall obtain an annual minimum of 12 clock hours of child care training. |
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Provider Response: (Contact the State Licensing Office for more information.) Assigned Davina 12 hours of PAPD trainings that count towards her annual training requirements |
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| 2024-11-06 | Renewal | 3270.31(e)(4)(ii) - Fire safety - 1 yr. | Compliant - Finalized |
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Regulation: 3270.31(e)(4)(ii) Description: Fire safety - 1 yr. Noncompliance Area: Staff #4 did not have fire safety training in the previous year. Correction Required: Staff persons shall participate, at least annually, in firesafety training conducted by a fire protection professional. Staff persons and volunteers shall receive training in maintenance of smoke detectors, the duties of facility persons during a fire drill and during a fire and the use of the facility's fire extinguishers, not including discharge of the fire suppressant agent. |
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Provider Response: (Contact the State Licensing Office for more information.) Have staff #4 take fire safety training course. |
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| 2024-11-06 | Renewal | 3270.34(a)(6) - Staff evaluations | Compliant - Finalized |
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Regulation: 3270.34(a)(6) Description: Staff evaluations Noncompliance Area: There was no written evaluation in the previous year for staff #3. Correction Required: A director is responsible for written evaluation of staff persons on a regular basis, a minimum of one evaluation every 12 months. |
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Provider Response: (Contact the State Licensing Office for more information.) We reviewed the staff's previous reviews and found one from 8/16/24 with a cumulative review period of 11/23 through 8/24. |
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| 2024-11-06 | Renewal | 3270.36(b)(5)/3270.192(2)(ii) - HS/GED + 2 yrs/Exp, educ., training prior to facility | Compliant - Finalized |
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Regulation: 3270.36(b)(5)/3270.192(2)(ii) Description: HS/GED + 2 yrs/Exp, educ., training prior to facility Noncompliance Area: Staff #2, identified as an assistant group supervisor, did not have documentation of 2 years of experience with children. Correction Required: An assistant group supervisor shall have a high school diploma or a general educational development certificate and 2 years experience with children. A facility person's record shall include verification of child care experience, education and training prior to service at the facility. |
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Provider Response: (Contact the State Licensing Office for more information.) Contacted the staff in question and gained a more detailed experience verification report. Totaling two years of experience. Her initial tally of exp hours tallied 1817 hours. Her updated exp hours added 960 hours of exp verification. Her total now is 2777 hours of exp |
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| 2024-06-25 | Swimming | Swimming | Compliant - Finalized |
| 2023-11-17 | Renewal | 3270.151(a)/3270.151(c)(2) - 12 months prior to service and every 24 months thereafter/Mantoux TB | Compliant - Finalized |
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Regulation: 3270.151(a)/3270.151(c)(2) Description: 12 months prior to service and every 24 months thereafter/Mantoux TB Noncompliance Area: File for staff person #1, see code sheet for hire date, contained a physical dated 3/16/22 and the written results of a TB test dated 6/15/22. The hire date provided by the facility confirms that this staff's physical and TB test results were completed more than 12 months prior to their initial service in child care. Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem. An adult health assessment must include tuberculosis screening by the Mantoux method at initial employment. Subsequent tuberculosis screening is not required unless directed by a physician, physician's assistant, CRNP, the Department of Health or a local health department. |
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Provider Response: (Contact the State Licensing Office for more information.) The staff #1 will be obtaining an updated physical and TB test for our files. |
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| 2023-11-17 | Renewal | 3270.171(a) - Pick-up and drop-off points | Compliant - Finalized |
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Regulation: 3270.171(a) Description: Pick-up and drop-off points Noncompliance Area: It was observed and stated that the facility did not notify the local traffic authorities, annually in writing, of the location of the facility and the program's use of pedestrian and vehicular routes around the child care facility. Correction Required: An operator shall notify local traffic safety authorities annually in writing of the location of the facility and the program's use of pedestrian and vehicular routes around the child care facility. |
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Provider Response: (Contact the State Licensing Office for more information.) We obtained an updated traffic statement and notified the local authorities of the plan via email. |
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| 2023-11-17 | Renewal | 3270.27(f) - Emergency plan | Compliant - Finalized |
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Regulation: 3270.27(f) Description: Emergency plan Noncompliance Area: It was observed that the facility did not have verification of sending their emergency plan to the local municipality or to the county emergency management agency, and the facility's emergency plan indicated in writing that the plan was revised on 8/25/23. Correction Required: The operator shall send a copy of the emergency plan and subsequent plan updates to the local municipality and to the county emergency management agency. |
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Provider Response: (Contact the State Licensing Office for more information.) The emergency plan will be sent to the local municipality and the county EMA for our organization. This will be documented and placed on file. |
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| 2023-11-17 | Renewal | 3270.36(b)(1)/3270.192(2)(iv) - HS/GED + 30 credits/Transcript, diploma and letters | Compliant - Finalized |
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Regulation: 3270.36(b)(1)/3270.192(2)(iv) Description: HS/GED + 30 credits/Transcript, diploma and letters Noncompliance Area: File for staff person #1 contained documentation on file showing 30 credit hours was completed in a human service related field, but did not contain any type of documentation verifying a high school diploma. It was stated by facility director that staff person #1 is currently employed as an assistant group supervisor at the facility. Correction Required: An assistant group supervisor shall have a high school diploma or a general educational development certificate and 30 credit hours from an accredited college or university in early childhood education, child development, special education, elementary education or the human services field. A facility person's record shall include acceptable verification of experience, education or training is a transcript or a diploma or a letter signed by a representative of the experiential, educational or training entity. |
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Provider Response: (Contact the State Licensing Office for more information.) Our plan of correction has been to obtain the high school diploma from staff person #1. |
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| 2023-07-11 | Unannounced Monitoring | 3270.113(a)(1) - Staff assigned to specific children | Compliant - Finalized |
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Regulation: 3270.113(a)(1) Description: Staff assigned to specific children Noncompliance Area: It was observed that 30 school-aged children were present outside the facility waiting to transition back into the building, and out of the 4 staff present, only 2 staff stated they had been assigned a group of children. Staff person #1 stated they were assigned 6 children to their group and staff person #2 stated they were assigned 5 children. This left 19 children unassigned to any specific staff person. Correction Required: Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises. The legal entity must develop a written supervision policy and procedure to be implemented in the facility. The policy will include how the facility will demonstrate their knowledge and ability to adequately supervise children while maintaining appropriate ratio at all times. The policy must focus on ensuring that each child is seen, heard, assessed and able to be directed at all times. The policy must include the required staff:child ratios for each age group. The policy must include how the facility will ensure appropriate supervision and ratios during transition times and while in the outdoor play area. The policy must also include a plan for each staff to be assigned the responsibility for supervision of specific children, including the requirement that the staff person know the names and whereabouts of the children in his assigned group and be physically present with the children in his group on the facility premises and on facility excursions off the facility premises. The policy must also address how these groups will be transitioned from one staff person to another during staffing changes. This supervision policy must be submitted to the Department prior to implementation for approval. Once approved by the Department, the director will ensure that all current employees and any new hires are trained on this policy. |
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Provider Response: (Contact the State Licensing Office for more information.) An updated supervision plan has been put into place for our summer camp program, staff have signed off and been trained on the plan. The plan has been approved and sent to OCDEL NE Regional Office. |
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| 2023-07-11 | Unannounced Monitoring | 3270.113(a)(1) - Staff assigned to specific children | Compliant - Finalized |
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Regulation: 3270.113(a)(1) Description: Staff assigned to specific children Noncompliance Area: It was observed that 30 school-aged children were present outside the facility waiting to transition back into the building, and out of the 4 staff present, only 2 staff stated they had been assigned a group of children. Staff person #1 stated they were assigned 6 children to their group and staff person #2 stated they were assigned 5 children. This left 19 children unassigned to any specific staff person. Correction Required: Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises. |
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Provider Response: (Contact the State Licensing Office for more information.) An updated supervision plan has been put into place for our summer camp program, staff have signed off and been trained on the plan. The plan has been approved and sent to OCDEL NE Regional Office. |
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| 2023-07-11 | Unannounced Monitoring | 3270.151(a) - 12 months prior to service and every 24 months thereafter | Compliant - Finalized |
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Regulation: 3270.151(a) Description: 12 months prior to service and every 24 months thereafter Noncompliance Area: File for staff person #3 contained a health assessment dated 9/4/2020, but no updated health assessment completed within the last 24 months was observed on file. Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem. |
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Provider Response: (Contact the State Licensing Office for more information.) Staff person #3 has scheduled an updated physical, once completed and signed, staff person three will add the physical to their file. |
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| 2023-07-11 | Unannounced Monitoring | 3270.182(3)/3270.182(5) - Consent for emergency medical care required prior to admission/Consent for administration of minor first-aid required prior to admission | Compliant - Finalized |
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Regulation: 3270.182(3)/3270.182(5) Description: Consent for emergency medical care required prior to admission/Consent for administration of minor first-aid required prior to admission Noncompliance Area: Files for child #1-#4 did not contain signed parental consent for emergency medical care. Files for child #1-#5 did not contain signed parental consent for administration of minor first-aid procedures by facility staff. Correction Required: A child's record shall contain signed parental consent for emergency medical care for the child. Written consent is required prior to admission. A child's record shall contain signed parental consent for administration of minor first-aid procedures by facility staff. Written consent is required prior to admission. |
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Provider Response: (Contact the State Licensing Office for more information.) Files for children 1-4 have been sent to OCDEL NE Regional Office and have since been signed. |
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| 2023-07-11 | Unannounced Monitoring | 3270.182(6) - Signed parental consent for transportation, walking excursions, swimming and wading | Compliant - Finalized |
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Regulation: 3270.182(6) Description: Signed parental consent for transportation, walking excursions, swimming and wading Noncompliance Area: File for child #6 did not contain signed parental consent for swimming and staff at the facility stated that child #6 participates in swimming. Correction Required: A child's record shall contain signed parental consent for transportation, walking excursions, swimming and wading. |
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Provider Response: (Contact the State Licensing Office for more information.) The facility has gotten further clarification from child #6 on swimming and an updated signature has been added stating child #6 is not allowed to swim. Child #6 never accompanied the program to the pool this summer. |
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| 2022-11-18 | Renewal | 3270.192(2)(ii) - Exp, educ., training prior to facility | Compliant - Finalized |
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Regulation: 3270.192(2)(ii) Description: Exp, educ., training prior to facility Noncompliance Area: File for staff person #1 did not contain written verification of their education level. Correction Required: A facility person's record shall include verification of child care experience, education and training prior to service at the facility. |
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Provider Response: (Contact the State Licensing Office for more information.) Facility obtained verification of education and placed this in the file of staff person #1. |
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| 2022-11-18 | Renewal | 3270.34(a)(6) - Staff evaluations | Compliant - Finalized |
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Regulation: 3270.34(a)(6) Description: Staff evaluations Noncompliance Area: It was stated and observed that the files for staff person #2 and #3 (see code sheet for hire dates), did not contain a written evaluation completed by the director within the last 12 months. Correction Required: A director is responsible for written evaluation of staff persons on a regular basis, a minimum of one evaluation every 12 months. |
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Provider Response: (Contact the State Licensing Office for more information.) Director will complete a staff evaluation for both staff person #2 and #3 and place it in their files. |
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| 2022-08-11 | Complaints- Legal Location | 3270.124(d) - Excursions | Compliant - Finalized |
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Regulation: 3270.124(d) Description: Excursions Noncompliance Area: During an incident that occurred on 8/5/22 causing 14 children to be transported to emergency room care, the emergency contact forms were not present with the children, resulting in the hospital having insufficient identifying information to properly admit the children. Correction Required: When children leave the facility on walking and riding excursions, emergency contact information specific to each child on the excursion shall accompany a staff person on the excursion. |
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Provider Response: (Contact the State Licensing Office for more information.) When children leave the facility for walking and riding excursions, (2) emergency binders will be provided for the program. The Emergency Binder will include Emergency Contacts for all enrolled children of the facility. In addition, an electronic copy of each child's emergency contact form will be accessible to a YMCA staff person that may be on site in the case of an emergency for any child/ren that are transported needing emergency medical care. |
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| 2022-08-11 | Complaints- Legal Location | 3270.132(a) - Contact parent/keep record | Compliant - Finalized |
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Regulation: 3270.132(a) Description: Contact parent/keep record Noncompliance Area: During an incident that occurred on 8/5/22 causing 14 children to be transported to emergency room care, parents of the children taken to the hospital were not contacted for up to two hours after the incident occurred. Correction Required: If emergency medical care is needed for a child, the parent shall be contacted as soon as practical in the best interest of the child. If the parent cannot be reached, the operator shall record in writing the reason emergency care was required and the attempts made to inform the parent. |
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Provider Response: (Contact the State Licensing Office for more information.) If emergency medical care is needed for a child, the parent will be contacted by phone. If the parent can not be reached, a voicemail will be left to inform the parent. In addition, communication via email with a statement will be sent to any parent involved. |
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| 2021-11-23 | Renewal | 3270.113(a)(1) - Staff assigned to specific children | Compliant - Finalized |
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Regulation: 3270.113(a)(1) Description: Staff assigned to specific children Noncompliance Area: It was observed that 22 total children were present in the childcare space. Staff person #1 and #2 were both present in this space and assigned primary care groups. Staff person #1 was assigned the responsibility for supervising 12 children and staff person #2 was assigned the responsibility for supervising 9 children. This left 1 child unassigned to either staff persons primary care group. Correction Required: Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises. |
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Provider Response: (Contact the State Licensing Office for more information.) Program will come up with an improved system for staff to be assigned primary care groups. |
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| 2021-11-23 | Renewal | 3270.123(a)(1)/3270.123(a)(2) - Amount of fee/Date fee to be paid | Compliant - Finalized |
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Regulation: 3270.123(a)(1)/3270.123(a)(2) Description: Amount of fee/Date fee to be paid Noncompliance Area: Agreement for child #1, #2, and #3 did not specify the date on which the fee is to be paid, and agreement for child #1 did not specify the fee amount. Correction Required: An agreement shall specify the amount of the fee to be charged per day or per week. An agreement shall specify the date on which the fee is to be paid. |
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Provider Response: (Contact the State Licensing Office for more information.) All missing information will be added to the forms and these forms will be resigned and dated by parent. |
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| 2021-11-23 | Renewal | 3270.123(a)(3) - Services proceeded | Compliant - Finalized |
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Regulation: 3270.123(a)(3) Description: Services proceeded Noncompliance Area: Agreement for child #2 and #3 did not specify the services to be provided to the family and the child. Correction Required: The services to be provided to the family and the child, including the Department's approved form to provide information to the family about the child's growth and development in the context of the services being provided. The operator shall complete and update the form and provide a copy to the family in accordance with the updates regarding emergency contact information in § 3270.124(f) (relating to emergency contact information). |
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Provider Response: (Contact the State Licensing Office for more information.) Missing information will be added to the form and parent will resign and date the form. |
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| 2021-11-23 | Renewal | 3270.32(a) - Comply with CPSL | Compliant - Finalized |
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Regulation: 3270.32(a) Description: Comply with CPSL Noncompliance Area: File for staff person #3, hired 6/1/19, contained an out of state driver's license that was issued on 11/27/17. This verified that staff person #3 lived outside of PA within the last 5 years, and file for staff person #3 did not contain any out of state clearances as required. Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). Facility Person #3 may not work in a child care position at the facility. |
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Provider Response: (Contact the State Licensing Office for more information.) Staff person #3 will not be allowed to return until out of state clearances are on file. Staff already suspended from care as of 11/17/21, due to an unrelated paperwork issue. |
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| 2021-11-23 | Renewal | 3270.34(a)(6) - Staff evaluations | Compliant - Finalized |
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Regulation: 3270.34(a)(6) Description: Staff evaluations Noncompliance Area: The file for staff person #2 did not contain a written evaluation completed by the director within the last 12 months. Correction Required: A director is responsible for written evaluation of staff persons on a regular basis, a minimum of one evaluation every 12 months. |
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Provider Response: (Contact the State Licensing Office for more information.) Staff evaluation will be completed and placed on file. |
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