Five Star Center License
✓ Licensed
New Horizons Center For Children And Families
Franklin, NC
· Macon County
82 EAST ORCHARD VIEW LANE,
Franklin, NC 28734
Quick Facts
Capacity
115 children
Age Range
0 through 12
Transportation
Yes
Subsidized Program
Participates
State Rating
5
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Contact Information
📞 (828) 369-2810
Licensed Five Star Center License
Active License
License Number
56000013
License Holder
MACON PROGRAM FOR PROGRESS, INC
License Issued
Jul 23, 2024
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
License Conditions: Other - Meets reduced ratios
Reviews
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About the Provider
NEW HORIZONS CENTER FOR CHILDREN AND FAMILIES is a Five Star Center License in FRANKLIN NC, with a maximum capacity of 115 children. This child care center helps with children in the age range of 0 through 12. The provider also participates in a subsidized child care program.
Additional Information:
Four Star Center License
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-09-09 | Unannounced Inspection | Yes | 0926-130L |
| 2026-09-09 | Violation | 9995 | |
| Pest shall be excluded from the child care center.Traps set for pest shall only be placed in areas that are inaccessible to children. Sanitation Rule Reference 15A NCAC 18A.2831b. Rooms 2-1 and 2-2 were inspected for evidence of pests and confirmed that there were roaches/bugs present. Traps were not set in the classrooms. | |||
| 2026-07-08 | Unannounced Inspection | No | |
| 2026-06-22 | Unannounced Inspection | Yes | |
| 2026-06-22 | Violation | 1805 | G.S. 110-90.2 & .2703(r) |
| A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The staff training worksheet reviewed during today’s visit listed forty-nine (49) staff members. A review of the ABCMS Provider Portal showed that nineteen staff members ( H. Whitmire, B. Hofrichter, M. King, M. Snaidman, R. Talley, B. Stephens, H. Morrison, H. Estes, N. Anderegg, C. Psiaki, J. Rathbone, M. Rimiller, S. Treutel, A. Jenkins, A. McClure, T. Gillig, G. Van Auken, K. Federici, and S. Pakaimookda) were not linked to Provider ID #56000013. | |||
| 2026-01-29 | Announced Inspection | No | |
| 2026-01-29 | Announced Inspection | No | |
| 2025-07-16 | Unannounced Inspection | Yes | |
| 2025-07-16 | Violation | 444 | .1005(b)(5) |
| A schedule of off premise activities were not posted in each participating classroom to be viewed by parents and/or copy of the schedule was not given to parents. The field trip permission form for the children were signed and returned by the parents. The schedule of the field trip was not posted in the classroom in space 2-7. | |||
| 2025-07-16 | Violation | 481 | .1005(b)(6) |
| A list of all children participating in the off premise activity was not available at the center. A list of children from space 2-7 participating in the field trip were not available at the facility. | |||
| 2025-07-16 | Violation | 618 | 15A NCAC 18A .2819(b) |
| Diaper changing surfaces were not kept free of storage. In space 2-4, a child's dress and a finger paint art were left on the changing table. | |||
| 2025-07-16 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. Three children's faces were covered by their blanket while they were asleep (one child in 2-4, one in 2-6 and one in 2-9). | |||
| 2025-07-16 | Violation | 812 | 10A NCAC 09 .0604(c) |
| Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space 2-4, an outlet behind teacher desk was not covered by a safety cover. | |||
| 2025-01-28 | Unannounced Inspection | Yes | |
| 2025-01-28 | Violation | 849 | .0803(12) |
| Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A Desitin diaper cream in space #2-3, the classroom with two and three year old children, had a parent authorization form that expired in September 2024. | |||
| 2025-01-28 | Violation | 851 | .0803(13)(a-e); .2318(3) |
| When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. In space #2-1, the classroom with two and three year old children, a Ventolin inhaler was administered to a child on 1/24/25 and not documented as being administered. | |||
| 2025-01-28 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #2-4, the classroom with two year old children, had three plastic bags stored in the cubbies for children located under five feet and accessible to the children. | |||
| 2024-07-30 | Unannounced Inspection | Yes | |
| 2024-07-30 | Violation | 805 | .0604(t); .0302(d)(5) |
| Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was completed on July 26, 2024, however, it was not recorded on the drill record. | |||
| 2024-07-30 | Violation | 841 | 15A NCAC 18A .2820(d) |
| Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In classroom six (6) there was a bottle of liquid Ibuprofen and a bottle of liquid Tylenol stored in a unlocked cabinet. | |||
| 2024-07-23 | Announced Inspection | No | |
| 2024-07-10 | Unannounced Inspection | No | |
| 2024-06-13 | Announced Inspection | No | |
| 2024-05-01 | Unannounced Inspection | No | 0424-459L |
| 2024-04-23 | Unannounced Inspection | No | |
| 2024-03-12 | Unannounced Inspection | No | |
| 2024-02-05 | Unannounced Inspection | No | |
| 2024-01-24 | Unannounced Inspection | Yes | |
| 2024-01-24 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. In building two (2) classroom 2-4 children two through three years of age were observed eating lunch. During this time there were three (3) staff members in the classroom. All three (3) were observed assisting children with cleaning up their plates and pouring out their milk with their backs turned to children still eating at the table. In classroom 2-7 for children three through four years of age, staff were observed cleaning up after lunch, assisting with handwashing, and putting out cots, while children were eating at the table. During these activities teachers’ backs were turned towards the children eating and could not see them. In classroom 2-8 for children ages four through five years, staff were observed cleaning up after lunch, cleaning tables, placing chairs on top of the tables, assisting children with hand washing and toileting while two (2) children were observed sitting at the table eating lunch. Staff members’ backs were turned away from the children and could not see the children while they were eating. | |||
| 2024-01-24 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. Rust and mildew were observed on a basketball hoop and Rust was observed on four (4) tricycles located on the Head Start playground outside of building. Rust was also observed on two (2) tricycles on the Early Head Start playground outside of building 2. | |||
| 2024-01-24 | Violation | 823 | .0604(l) |
| Toxic plants were accessible to children. In building two classroom 2-5 there was an umbrella tree in the classroom, which is considered a toxic plant. | |||
| 2024-01-24 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Trash bags containing a suffocation warning were stored under five feet in space 2-1 with four (4) children two years of age. | |||
| 2024-01-24 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Playground inspections were not available for the month of October. | |||
| 2024-01-24 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. After review of new staff files the date of receipt and review of the facility’s policy on Prevention of Shaken Baby Syndrome and Abusive Head Trauma was not documented for one (1) staff member hired on 1/8/24. | |||
| 2024-01-24 | Violation | 1882 | .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) |
| Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In classroom space 2-2, the permission to administer medication for one (1) diaper cream expired on 12/19/23. | |||
| 2024-01-16 | Unannounced Inspection | Yes | 0124-093L |
| 2024-01-16 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. A four-year-old child was left unsupervised for approximately one (1) hour and thirty (30) minutes and was not discovered until the mother arrived to pick up the child in space 2-8. Per video footage, the child was asleep in a cube located next to the teacher’s desk for approximately one (1) hour 3:00 – 4:00 p.m. while snack was served, and children were engaged in play. Additionally, it was observed that one (1) staff member was on the cell phone and the second staff member was sitting at a table not engaged with the children. The children and staff then exited the classroom and entered the outdoor learning environment at 4:01 p.m. When returning from outdoor play at 4:32 p.m., the remaining children and staff entered space 2-7. When the mother arrived, staff were unaware of the location of the child and began to search for him. The child was found asleep in space 2-8 for approximately one (1) hour and thirty (30) Minutes. | |||
| 2023-12-21 | Unannounced Inspection | Yes | 1223-234A |
| 2023-12-21 | Violation | 904 | .1803(a)(1) |
| Child was handled roughly. On 12/19/23 a staff member grabbed a three-year-old child's arm, moved the child off a slide, and carried the child to another location. The child sustained red marks and bruises to the right arm. | |||
| 2023-12-21 | Violation | 1810 | GS 110-105.6(a) |
| There was a substantiation of child maltreatment. The Division determined child maltreatment based on a staff member causing physical injury to a child. | |||
| 2023-08-17 | Unannounced Inspection | No | |
| 2023-08-10 | Unannounced Inspection | Yes | |
| 2023-08-10 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Facility received an unsatisfactory Fire Inspection on 10/5/22. A fire inspection with a satisfactory rating has not been received. | |||
| 2023-08-10 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. During the walk through of the outdoor playground area used by children ages three through five years a teacher (RT) was observed sitting at the picnic table underneath the tree at the top of the playground near the restrooms. There were no children playing near her or in the area around her. She remained seated for the majority of my time outside on that playground area approximately fifteen minutes. | |||
| 2023-08-10 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. Classroom number 7 in building number one (1) did not a current activity plan posted. Classroom number 7 in building number two (2) did not have a current activity plan posted. | |||
| 2023-08-10 | Violation | 524 | .0510(d)(2)(A-C) |
| When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. During the walk through of classrooms in building two (2) is was noted that in two (2) classrooms for children ages four through five years children were watching TV. One classroom was watching a kids animated show called Dinosaur Ranch and one classroom was watching an animated show called Puppy Dog Pals. This activity was not documented on the activity plan nor on a cumulative log. These programs being used with the children did stimulate a developmental domain. | |||
| 2023-08-10 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. The kitchen area in building one (1) was left unlocked and no one was in the area. In building two (2) classroom two (2) there was cabinet located behind the desk that was left unlocked with teachers personal bookbags stored on a low shelf. | |||
| 2023-05-08 | Unannounced Inspection | Yes | |
| 2023-05-08 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A bottle of gorilla glue was stored in an unlocked cabinet in space 1-6. The glue was moved to locked storage during the visit. | |||
| 2023-05-08 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastics were accessible to children under three years of age in spaces 2-3, 2-4 and 2-5. The plastics were placed above five feet during the visit. | |||
| 2023-05-08 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Two (2) staff (F.W and R.M), per the staff and training worksheet have no signed acknowledgement of the review of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy. | |||
| 2022-11-15 | Unannounced Inspection | No | |
| 2022-11-08 | Unannounced Inspection | Yes | |
| 2022-11-08 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. A young child (age 1) walk to the entrance door of his classroom, open the door, and walk out into a hallway. This incident occurred during rest time. The two staff in the classroom did not see him leave. He walked into the hallway of NH 1 and stayed in the hallway for approximately 2 minutes and 46 seconds before an adult walked down the hallway and took him back to his classroom. | |||
| 2022-10-04 | Unannounced Inspection | Yes | |
| 2022-10-04 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. In building one (1) the kitchen door was left open and no staff members were observed in the space leaving the hot water, sharp utensils such as knives and other hazards items accessible. | |||
| 2022-10-04 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In building two (2) one (1) jug of carpet cleaner was found in an unlocked adult bathroom next to classroom 2-3. Two (2) bags of potting soil were within reach of children on the porch shared by classrooms 2-5 and 2-6. On bus twenty (20) there was a container of Blue Emu medicated cream on the first seat to the left as you enter the bus. On bus twenty-one (21) there were disinfectant wipes were found on the floor towards the front of bus. | |||
| 2022-10-04 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In building one (1) one (1) package of baby wipes, pull-ups in plastic shrink wrap, plastic trash bags, and a container of wipes wrapped in plastic were stored on the wooden cabinet located in the bathroom in front of the toilet in classroom 1-1. In building two (2) one (1) package of baby wipes was found on the floor of the bathroom in classroom 2-1. | |||
| 2022-10-04 | Violation | 865 | 10A NCAC 09 .0803(9)(a-d) |
| A child was given over the counter medication without written authorization from a parent to follow the direction of the NC State Health Director during a public health emergency and/or the authorization did not contain the required information. There was no over the counter medication authorization from parents with the required information for toothpaste. | |||
| 2022-10-04 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) teacher (LL) did not have a medical on file. | |||
| 2022-10-04 | Violation | 1033 | .0701(a) |
| On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. After review of eighteen (18) new teacher files and eight (8) existing teacher files one (1) teacher (LM) file did not contain a TB test or TB screening available for review. | |||
| 2022-10-04 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One (1) teacher hired on August 31, 2022 has not completed the required orientation. | |||
| 2022-10-04 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Thirteen (13) teachers First Aid expired on August 25, 2022 | |||
| 2022-10-04 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Thirteen (13) teachers CPR expired on August 25, 2022 | |||
| 2022-10-04 | Violation | 1067 | .1101(a)(b) |
| Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One (1) teacher (LM) hired on August 31, 2022 has not completed the required orientation. | |||
| 2022-10-04 | Violation | 1202 | 10A NCAC 09 .0514(a)(1-11) |
| Operational policies did not contain the required information as listed in rule. One (1) teacher (LM) did not documentation of review of the operational policies. | |||
| 2022-10-04 | Violation | 1232 | 10A NCAC 09 .0514(f) |
| Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two (2) teacher's (HF, AB) files did not can a staff development plan. | |||
| 2022-10-04 | Violation | 1825 | .0607(f) |
| All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. After review of eighteen (18) new teacher's files and eight (8) existing teacher's files six(6) teacher's file did not contain information that they had received a review of the facility's EPR plan. | |||
| 2022-10-04 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. After review of eighteen (18) new teacher files and eight (8) existing teacher files one (1) teacher (LM) file did not contain acknowledgement of review of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy. | |||
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