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Four Star Center License ✓ Licensed

Big Blue Marble-waxhaw

Waxhaw, NC · Union County
3930 PROVIDENCE RD, Waxhaw, NC 28173
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Quick Facts

Capacity
197 children
Age Range
0 through 12
Transportation
Yes
Subsidized Program
Participates
State Rating
4

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Contact Information

📞 (704) 843-0925
3930 PROVIDENCE RD
Waxhaw, NC 28173
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✓ Licensed Four Star Center License
Active License
License Number
90000499
License Holder
BIG BLUE MARBLE ACADEMY, LLC
License Issued
Apr 17, 2024
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development

Reviews

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About the Provider

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BIG BLUE MARBLE-WAXHAW is a Four Star Center License in WAXHAW NC, with a maximum capacity of 197 children. This child care center helps with children in the age range of 0 through 12. The provider also participates in a subsidized child care program.

Hours of Operation

  • Days of Operation Monday–Friday

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Date Type Violations Rule
2026-07-15 Unannounced Inspection No 0726-104L
2026-07-15 Unannounced Inspection Yes 0726-104L
2026-07-15 Violation 325 .1802
Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children. A staff member did not interact with a child in a postive way during the day.
2026-06-02 Announced Inspection No
2026-02-05 Unannounced Inspection Yes
2026-02-05 Violation 1034 .0701(a)
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff member's E.W, T.W, and L.W. did not have a current health questionnaire in their medical file.
2026-02-05 Violation 1035 .0701(a)
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff file's E.W, T.W, and L.W. did not have a current Emergency Information form on file.
2026-02-05 Violation 1320 GS 110-91(1);.0302(d)(2); .0304(g)
Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. Upon review, one child did not have a completed medical form in their file.
2026-02-05 Violation 1908 .0608(b)(1-6)
A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. Upon review, one child's file did not have a Shaken Baby Syndrome and Abusive Head Trauma policy signed.
2025-11-05 Announced Inspection No
2025-07-08 Unannounced Inspection No 0625-278L
2025-07-02 Unannounced Inspection Yes 0625-278L
2025-07-02 Violation 411 GS 110-91(2)(i)
Every child was not provided an appropriate time and place to rest. Children in the room that serves non-school aged five (5) year old's were not offered an appropriate space to rest.
2025-04-29 Unannounced Inspection Yes
2025-04-29 Unannounced Inspection No 0425-222L
2025-04-29 Violation 859 .0605(q)
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspections were not completed.
2025-04-29 Violation 1035 .0701(a)
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff member D.Q. did not have a current EI form on file.
2025-04-29 Violation 1045 .1101(a)
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff member E.M. has not completed at least sixteen (16) hours of orientation within the first six (6) weeks.
2025-04-29 Violation 1067 .1101(a)(b)
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Staff member D.Q. did not completed six (6) clock hours within the first two (2) weeks of employment.
2025-02-11 Unannounced Inspection Yes
2025-02-11 Violation 840 .2820(b)
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space number eleven (# 11) there was two (2) cans of aerosol spray cleaners, and one (1) tub of disinfectant wipes that were stored in an unlocked cabinet within reach of children.
2025-02-11 Violation 849 .0803(12)
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space number two (2) there was one (1) expired diaper cream.
2025-02-11 Violation 859 .0605(q)
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The facility did not complete monthly playground inspections.
2025-02-11 Violation 1867 .0605(k)(1-4)
The depth of the loose surfacing was not based on critical height of the equipment. The playground that serves older preschool aged children using equipment with a critical height of more than 5 feet, but less than 7 feet, did not have 6 inches of loose surfacing material.
2025-02-11 Violation 1882 .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d)
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space number seven (#7) a child's permission form to provide emergency medication was expired and did not have accurate information.
2024-10-17 Announced Inspection No
2024-10-03 Unannounced Inspection Yes 0924-378L
2024-10-03 Violation 812 10A NCAC 09 .0604(c)
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In the rooms that serve toddlers, three (3) year old's, and four (4) year old's there were multiple outlets that were not covered.
2024-10-03 Violation 813 10A NCAC 09 .0604(d)
Electric fans were not mounted out of reach or did not have a mesh guard to prevent access. A large box fan was within the children's reach and was not covered with a mesh guard in the room that serves three (3) year old's.
2024-09-20 Unannounced Inspection Yes 0924-162L
2024-09-20 Violation 840 .2820(b)
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. I observed the laundry door unlocked with chemicals stored inside.
2024-09-18 Unannounced Inspection No 0824-387L
2024-09-10 Unannounced Inspection Yes 0824-387L
2024-09-10 Violation 614 15A NCAC 18A .2821(e)
Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In the toddler aged class space three (3) to cots were touching.
2024-09-10 Violation 1876 .1803(a)(9)
A child was yelled at, shamed, humiliated, frightened, threatened or bullied. On 7/11/24 staff was witness yelling at a child, when the administrators asked the teacher about the incident she admitted to yellling.
2024-07-11 Unannounced Inspection Yes 0724-084L
2024-07-11 Violation 871 10A NCAC 09 .0606(a)
Center staff did not comply with the safe sleep policy. For two weeks in June the facility was unable to maintain the safe sleep policies thermal environment temperature requirements. This was corrected on June 27, 2024, and has not been an issue since that day.
2024-07-11 Violation 1811 .0604(u);.0302(d)(8)
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last safety drill, as described above, was conducted in December of 2023. Safety drills must be conducted every three months.
2024-06-14 Unannounced Inspection No 0524-338L
2024-05-29 Unannounced Inspection Yes 0524-338L
2024-05-29 Violation 303 .1801(a)(1-5)
Children were not adequately supervised at all times. One child, two-year-old, was left in a classroom for 14 minutes and 53 seconds while the other children in his class in the Outdoor Learning Environment.
2024-04-09 Unannounced Inspection No 0723-081A
2024-03-27 Announced Inspection No
2024-03-27 Unannounced Inspection Yes 0324-120L
2024-03-27 Violation 528 10A NCAC 09 .0901(b)
Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. During the assessment the snack served was not what was listed on the menu. The correction to the menu was completed during today's visit.
2024-03-27 Violation 716 .0605(j)
All stationary equipment, more than 18 inches high, was not installed over protective surfacing. During the facilities Environmental Rating Scale assessment as well as during today's visit the mats in the classrooms serving children 2-5 years old were not 18 inches apart. This was corrected during today's visit.
2024-03-13 Unannounced Inspection Yes 0324-120L
2024-03-13 Violation 303 .1801(a)(1-5)
Children were not adequately supervised at all times. On March 7, 2024 two children, male and female-ages two years old) were left unattended and alone on the playground for six minutes and fifty-three seconds: staff had reentered the building and was unaware that they were missing.
2024-03-13 Violation 1756 10A NCAC 09 .2818
Enhanced staff/child ratios and group sizes were not met. On March 7, 2024, up to twelve (12) three-year-old children and nine (9) two-year-old children, totaling twenty-one children were on the playground with two staff members. The facility adheres to enhanced ratios therefore the maximum number of children allowed in the group size supervised by two staff is no more than eighteen (18) children.
2024-02-28 Unannounced Inspection No 0723-081A
2024-02-15 Unannounced Inspection No
2024-02-13 Unannounced Inspection Yes
2024-02-13 Violation 428 GS 110-91(12); .0508(a)
A current activity plan was not posted for each group of children for reference. Although Activity Plans were posted there was no date on two of the eleven activity plans, I reviewed.
2024-02-13 Violation 840 .2820(b)
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Under the desk in the Administrator's office there were cleansers, detergents, and air fresheners some of which were in aerosol cans. Although this room is locked when it is not being occupied, these items were not stored in locked storage when it was occupied, and the door was left open.
2024-02-13 Violation 1032 10A NCAC 09 .0701(a)
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Upon review of the Staff and Training worksheet and staff files it was observed that one staff (see staff and training worksheet) did not have the require medical report on file prior to employment.
2024-02-13 Violation 1033 .0701(a)
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Upon review of the Staff and Training worksheet and staff files it was observed that one staff (see staff and training worksheet) did not provide results indicating that they were free of active TB and/or TB test or screening prior to the first day of work.
2024-02-13 Violation 1048 .1102(c)
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Upon review of the Staff and Training worksheet and staff files it was observed that two staff (see staff and training worksheet) did not have the require certification in First Aid in the required time frame.
2024-02-13 Violation 1049 .1102(d)
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Upon review of the Staff and Training worksheet and staff files it was observed that two staff (see staff and training worksheet) did not have the require certification in CPR in the required time frame.
2024-02-13 Violation 1052 .1103(a)
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Upon review of the Staff and Training worksheet and staff files it was observed that multiple staff (see staff and training worksheet) did not receive the required on-going training, nor was it fully documented.
2024-02-13 Violation 1823 .0607(d)(10)
The EPR Plan did not include the location of the Ready to Go File and or the required information. There was no plan on site, although there were some emergency books there was no plan, for staff person to know the location. The Ready to Go File had some information but did not have the required information as many of the children's records were not complete or included.
2024-02-13 Violation 1824 .0607(e)
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The information on the plan had changed due to a change in Administrator and Child Care Consultant. This had not been updated nor had the staff reviewed a current EPR plan as the last plan was dated October 11, 2022, and although it was on the Emergency Services online database it was not available for review at the facility or in the Ready to Go File/Binder.
2024-02-13 Violation 1827 .0607(b)
The Center did not have a person on staff who completed the EPR in Child Care training within the required timeframe and/or documentation of completion of the training was not on file or in a file designated for emergency preparedness and response plan documents. The new Administrator that has been employed since October 27, 2023 doesn't have the required training nor has she updated the EPR plan with current information.
2024-02-13 Violation 1898 .1102(a)
Staff did not complete the health and safety training within one year of employment. Upon review of the Staff and Training worksheet and staff files it was observed that one staff (see staff and training worksheet) did not have the require health and safety training within one year of employment.
2024-02-13 Violation 1899 .1103(b)
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Upon review of the Staff and Training worksheet and staff files it was observed that multiple staff (see staff and training worksheet) did not have the require health and safety training completed.
2024-02-05 Unannounced Inspection No 0224-038L
2024-01-19 Unannounced Inspection No 0723-081A
2024-01-08 Unannounced Inspection Yes 0723-081A
2024-01-08 Violation 1756 10A NCAC 09 .2818
Enhanced staff/child ratios and group sizes were not met. Upon my arrival, a staff member opened the door for me and explained the administrator was in the office. The staff member left one staff member with nine infants when she came to open the door for me. Thus, the classroom was out of ratio.
2023-11-27 Unannounced Inspection No 0723-081A
2023-11-14 Unannounced Inspection No 1123-078L
2023-11-03 Unannounced Inspection Yes 1023-326L
2023-11-03 Violation 101 .0205(a)
Parent or guardian of child was not allowed access to the center during operating hours for the purpose of contacting the child or evaluating the caregiving space at the center and the care provided. The facility was following the Big Blue Marble Procedure restricting parents from entering into classrooms reportedly due to Health reasons based on the rise of Covid recently. This restriction was removed including all signage, staff were notified and parents were to be notified by the close of business.
2023-11-02 Unannounced Inspection No
2023-10-31 Unannounced Inspection Yes
2023-10-31 Violation 523 .0508(g)(3)
The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. On all of the activity plans that were posted in each operating classroom under at least one day for gross motor activity the statement outside play was listed as the activity. This does not define an activity. The activity must be listed and defined so that it can be identified as a gross motor activity.
2023-10-31 Violation 617 15A NCAC 18A .2831(c)
All openings to the outer air were not protected against the entrance of flying insects. The screen in the classroom where the toddler children playground was located there was a torn screen so that if the window was opened the classroom would not be protected against the entrance of flying insects.
2023-10-31 Violation 812 10A NCAC 09 .0604(c)
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. During the observation there were two outlets, one in the hallway and one in a classroom that was not covered by a safety plug leaving the outlet accessible to the children in care. During the visit these two outlets were covered.
2023-10-31 Violation 840 .2820(b)
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In the foyer there was a closet that was open with the key in the door handle. In this closet there was an aerosol can of pledge and other cleaning chemicals. After the observation the door was closed, and the key removed from the lock.
2023-10-31 Violation 859 .0605(q)
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Upon review of the monthly playground inspection documentation, it was observed that the person completing the training did not have documentation of training in playground safety requirements. The only staff currently qualified to conduct these inspections is Angela Blakeney until additional official training with certificates to verify required training can be obtained.
2023-10-31 Violation 862 10A NCAC 09 .0802(a)
The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The plan was not able to be located and therefore was not reviewed with staff as required. The plan that is in the database is not current therefore in need of revision. Plans are required to be revised when a change occurs or annually.
2023-10-31 Violation 1032 10A NCAC 09 .0701(a)
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/or the medical report was older than 12 months. Upon review of the Staff files, it was observed that the required medical was not completed with several staff (see Staff and Training Worksheets) within the required time frame.
2023-10-31 Violation 1045 .1101(a)
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Upon review of the Staff files it was observed that the required orientation was not completed with several staff (see Staff and Training Worksheets).
2023-10-31 Violation 1048 .1102(c)
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Upon review of the Staff Files, it was observed that the required First Aid training was not completed for several staff (see Staff and Training Worksheets) within the required time frame.
2023-10-31 Violation 1049 .1102(d)
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Upon review of the Staff Files, it was observed that the required CPR training was not completed for several staff (see Staff and Training Worksheets) within the required time frame.
2023-10-31 Violation 1052 .1103(a)
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Upon review of the Staff Files it was observed that the required on-going training was not completed for several staff (see Staff and Training Worksheets).
2023-10-31 Violation 1065 .1102(f)
Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. Upon review of the Staff Files, it was observed that the required training was not completed for several staff (see Staff and Training Worksheets) within the required time frame.
2023-10-31 Violation 1067 .1101(a)(b)
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Upon review of the Staff files it was observed that the required orientation was not completed with several staff (see Staff and Training Worksheets).
2023-10-31 Violation 1123 10A NCAC 09 .1002(a)
All vehicles used to transport children were not free of hazards. There were four vehicles used for transportation of children. In one vehicle there was an aerosol can of WD-40 and Lysol wipes that had the following Safety Information: For external use only. No known significant effects or critical hazards. Read label before use. Keep out of reach of children. If swallowed, get medical help or contact a Poison Control Center right away and have product container or label at hand. When using this product: avoid contact with eyes; in case of eye contact, flush with water. Stop use and ask a doctor if: irritation or redness develops. Since this is multiple label warnings it is required to be locked up. The packets were in each bus' door on the driver's side no more than one foot from the bus floor. The Lysol wipes and the WD-40 was removed and placed in locked storage during the visit.
2023-10-31 Violation 1124 10A NCAC 09 .1003(d)
Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. In a review of the information on the children located on each bus it was observed that many of the children did not have a photograph as identifying information.
2023-10-31 Violation 1232 10A NCAC 09 .0514(f)
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Upon review of the Staff Files it was observed that the required annual staff evaluation and staff developmental plan was not completed for several staff (see Staff and Training Worksheets) within the required time frame.
2023-10-31 Violation 1757 G.S. 110-90.2(b) & (d) & .2703(e)
A valid qualification letter was not on file and available to review at the facility. One staff member, Meagan Nesbit, did not have a valid qualifying letter on file. There was a qualifying letter for Ms. Nesbit per the database.
2023-10-31 Violation 1825 .0607(f)
All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Upon review of the Staff files, it was observed that the required training was not completed with several staff (see Staff and Training Worksheets) within the required time frame and/or on an annual basis.
2023-10-31 Violation 1827 .0607(b)
The Center did not have a person on staff who completed the EPR in Child Care training within the required timeframe and/or documentation of completion of the training was not on file or in a file designated for emergency preparedness and response plan documents. Currently there no documentation that there is a staff person who has the required training for Emergency preparedness Response on site.
2023-10-31 Violation 1831 .01102 (f)
At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. Upon review of the Staff Files, it was observed that the required training was not completed for any of the staff who were observed providing care for the infant children.
2023-10-31 Violation 1867 .0605(k)(1-4)
The depth of the loose surfacing was not based on critical height of the equipment. On the playground where the one- and two-year-old children play there was a slide that at the bottom of it the surfacing was less than two inches deep and the requirement was six inches in depth in order to provide the appropriate protective surfacing for the children's safety. During the visit the Assistant Director corrected the depth of the surfacing by raking excess surfacing to this area.
2023-10-31 Violation 1874 .0608(d)(1-4)
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Upon review of the Staff files, it was observed that the required training was not completed with several staff (see Staff and Training Worksheets).
2023-10-31 Violation 1890 .0701(d)
Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Upon review of the Staff files, it was observed that in some staff files the above noted items were not maintained separately (see Staff and Training Worksheets) within the required time frame.
2023-10-31 Violation 1897 .1102(g)
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Upon review of the Staff files, it was observed that the required training was not completed with several staff (see Staff and Training Worksheets) within the required time frame.
2023-10-31 Violation 1898 .1102(a)
Staff did not complete the health and safety training within one year of employment. Upon review of the Staff Files it was observed that the required health and safety training was not completed for several staff (see Staff and Training Worksheets) within the required time frame.
2023-10-31 Violation 1899 .1103(b)
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Upon review of the Staff files, it was observed that the required health and safety training that is a part of the on-going training (required every 5 years) was not completed for several staff (see Staff and Training Worksheets) within the required time frame.

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