Hope Mills KinderCare
Quick Facts
Missing details such as rates? Suggest an update to help other families.
Contact Information
📞 (910) 424-3684Reviews
*** IF YOUR CHILD IS A LATE BLOOMER LOOK ELSEWHERE***
I called ahead and scheduled a tour after being told they had openings for my child's age group. Before scheduling, I specifically asked whether my child not being potty trained would be an issue and was assured it would not.
When I arrived, I rang the doorbell and waited for over five minutes. Another parent had to tell the secretary to let me in, even though she was sitting right next to the door. Once inside, she explained she had a toddler with her in the waiting area. That wasn't an issue for me—it's a daycare.
She then asked my child's age and whether she was potty trained. When I said she wasn't, the entire conversation changed. I was told they do not enroll children over age two who are not potty trained. When I explained that I had specifically asked about this before scheduling the tour and was told it wouldn't be a problem, I was then told they don't have space in the classrooms for diaper changes.
I left feeling frustrated and confused because I had asked these questions in advance to avoid wasting everyone's time.
This policy is especially concerning because it can exclude children who are late to potty train, including children with developmental delays or those on the autism spectrum. Families deserve clear, accurate information before making the time to schedule and attend a tour.
***UPDATE***
After my experience at the center, I spoke with the district leader, who explained that they "strongly encourage" children over the age of two to be potty trained. However, based on my interaction at the center, my child was clearly not eligible for enrollment because she is not yet potty trained.
When I expressed my concern that this policy and how it is applied can be discriminatory, especially toward children with developmental delays, disabilities, or those on the autism spectrum, my concerns were not meaningfully addressed.
Not every child reaches milestones on the same timeline. Many perfectly healthy children are simply late bloomers, while others have additional needs that require more patience and support. Families in these situations deserve understanding not to feel excluded.
I am extremely disappointed with the responses I received from both Jodianne and the district leader. Their lack of empathy and consideration for children who develop differently was discouraging.
If your child is a late bloomer, has additional needs, or is not yet potty trained, I would encourage you to carefully consider whether this program is the right fit for your family before investing your time.
Write a Review
Write a review about Hope Mills KinderCare. Let other families know what's great, or what could be improved. Please read our brief review guidelines to make your review as helpful as possible.
About the Provider
Our experts designed our classrooms - and every activity and lesson - to help prepare your child for success in school and beyond. With designated learning centers such as dramatic play and blocks in every classroom, children have the opportunity for rich social play and child-initiated discovery.
You’ll also find that our classrooms feature a print-rich environment full of carefully selected materials, written charts and labels, and children’s literature. By helping your child connect spoken words and print, we’re helping develop early literacy and writing skills.
Whether your child has first words or first grade on the horizon, we’re excited to show you how everything in our center is designed for learning!
Francine Harris, Center Director
Hours of Operation
- Monday6:00 AM to 6:15 PM
- Tuesday6:00 AM to 6:15 PM
- Wednesday6:00 AM to 6:15 PM
- Thursday6:00 AM to 6:15 PM
- Friday6:00 AM to 6:15 PM
- Saturday Closed
- Sunday Closed
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-08-04 | Unannounced Inspection | Yes | 0726-262L |
| 2026-08-04 | Violation | 805 | .0604(t); .0302(d)(5) |
| Fire drills were not practiced monthly and/or the drill record was incomplete. The most current fire drill on file was completed on June 16, 2026. | |||
| 2026-08-04 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The most current monthly playground inspection on file was completed on June 12, 2026. The violation was corrected when the administrator conducted and documented an inspection of the playground during today's visit. | |||
| 2026-03-11 | Unannounced Inspection | Yes | |
| 2026-03-11 | Violation | 608 | 15A NCAC 18A .2803(c) |
| Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In space #1B, I observed a teacher clean a child's nose, washed her hands however did not ensure the child's hands were washed. The violation was corrected when the teacher assisted the child with washing their hands. | |||
| 2026-03-11 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Accessible to two year old children in the outdoor area, plastic drinking cups were torn into small pieces scattered on the ground. The violation was corrected when the administrator picked up the torn pieces and placed them in the trash can. | |||
| 2026-02-19 | Unannounced Inspection | Yes | 0226-090L |
| 2026-02-19 | Violation | 614 | 15A NCAC 18A .2821(e) |
| Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In space #1a, I observed four (4) children resting on cots that were placed less than 18" apart. The violation was corrected when the administrator placed the four (4) children resting on cots at least 18" apart or separated the cots by low shelving. | |||
| 2026-02-19 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. In the outdoor play area, an air conditioner vent was bent and exposed HVAC pipes. The violation was corrected when the service provider repaired the vent. | |||
| 2026-02-19 | Violation | 871 | 10A NCAC 09 .0606(a) |
| Center staff did not comply with the safe sleep policy. In space #7, I observed an infant asleep on the floor and was not moved to their crib. I observed multiple receiving blankets around infants playing and receiving tummy time on the carpet. The violation was corrected when the administrator asked a teacher to move the infant to their individual crib and all receiving blankets were removed from the carpet. | |||
| 2025-10-21 | Unannounced Inspection | No | 1025-100L |
| 2025-10-13 | Unannounced Inspection | No | |
| 2025-03-19 | Unannounced Inspection | Yes | |
| 2025-03-19 | Violation | 716 | .0605(j) |
| All stationary equipment, more than 18 inches high, was not installed over protective surfacing. A portable resin climber measuring 20 inches high was not installed over protective surfacing. The violation was corrected when the assistant director removed the climber from the outdoor play area. | |||
| 2025-03-19 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff member B.S. hired 10/21/2024 did not successfully complete First Aid training withing 90 days of employment. | |||
| 2025-03-19 | Violation | 1792 | .0901(i) |
| Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. A teacher assigned to space #2 was observed consuming a can of Red Bull energy drink while children played in the outdoor area. The violation was corrected when the teacher discarded the beverage. | |||
| 2024-10-18 | Unannounced Inspection | No | |
| 2024-10-15 | Unannounced Inspection | Yes | |
| 2024-10-15 | Violation | 606 | 15A NCAC 18A .2818(b) & (d) |
| Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. In space #2, there were no paper towels available or accessible to children washing their hands. In space #4, no soap was available for hand washing. The violation was corrected when the assistant director placed a roll a paper towels and a bag of soap in the appropriate dispensers in both spaces. | |||
| 2024-10-15 | Violation | 616 | .2822(a)(1-4) |
| Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. In space #2, pillows in the cozy area were visibly dirty with dark markings. The violation was corrected when the administrator removed the pillows from the classroom to be laundered at the end of the day. | |||
| 2024-10-15 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. In space #5, I observed a staff member get on a child's eye level and state in a loud harsh tone "Go get your water bottle honey!". | |||
| 2024-10-15 | Violation | 1835 | .0801(b) |
| The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. The medical action plan- asthma on file for child K.Y. enrolled 8/23/2024, was incomplete. | |||
| 2024-10-15 | Violation | 1882 | .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) |
| Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Medication authorization for child K.Y. enrolled 8/23/2024 did not have written instructions from the parent or a medical professional for the specific medication stored at the facility. | |||
| 2024-04-04 | Unannounced Inspection | Yes | |
| 2024-04-04 | Violation | 808 | 15A NCAC 18A .2832(a) |
| The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. Outdoors there was a trash can over floating with trash and some of the trash was on the playground. Trash was removed from the space by the administrator. She also asked teachers to flip the tricycles after use to avoid standing water | |||
| 2024-04-04 | Violation | 887 | .0606(g) |
| Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Sleep check charts were not available for review in space #7. Administrator printed forms and place on clipboards , she also asked teachers to maintain form on file. | |||
| 2023-10-25 | Unannounced Inspection | Yes | |
| 2023-10-25 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. In the outdoor play area, a wooden beam surrounding stationary equipment was loose and not flush with the existing wood beam boarder, causing a trip hazard. | |||
| 2023-10-25 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Accessible to preschool children in space #3, a bottle of bathroom cleaner and two containers of Zep disinfecting wipes were stored in an unlocked cabinet. | |||
| 2023-10-25 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Accessible to children under three years of age in space #1b, I observed soiled clothing inside a plastic glove stored in a child's cubbie. Three plastic bags of baby wipes were stored on top of cubbies shelving. | |||
| 2023-10-06 | Unannounced Inspection | Yes | 0823-064A |
| 2023-10-06 | Violation | 301 | GS 110-91(7);.0713(a-d) |
| Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. The class of four-year-old children had eleven children instead of ten, however, one child was moved to another class. The violation was corrected during today's visit. | |||
| 2023-08-09 | Unannounced Inspection | Yes | |
| 2023-08-09 | Violation | 325 | 0.1802 |
| Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children. In the outdoor play area, I observed four preschool-aged children who were consuming sidewalk chalk and writing on the sidewalk with the same chalk. I observed two children had chalk on their faces from their hairline to their chin as evidence of prolonged eating of chalk. At the time of the incident, I observed four staff members sitting at a picnic table engaged in conversation with each other and were not participating in activities with children in the outdoor play area. | |||
| 2023-08-09 | Violation | 604 | 15A NCAC 18A .2818(a) |
| Lavatories were not kept clean, in good repair and kept free of storage. In space #1b, the handwashing sink was cracked and broken. | |||
| 2023-08-09 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Accessible to preschool children in space #5, I observed a bottle of Bic Cover-It white out fluid stored on a child-sized table. | |||
| 2023-08-08 | Unannounced Inspection | Yes | |
| 2023-08-08 | Violation | 853 | .0802(g)(1-6) |
| Incident logs were not completed and maintained as required. Incident report was not documented on the incident log. | |||
| 2023-08-08 | Violation | 1911 | .0802(f) |
| An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required. Incident report was not mailed or sent to the Child Care Consultant within seven days as of today. | |||
| 2023-07-05 | Unannounced Inspection | No | |
| 2023-05-25 | Unannounced Inspection | Yes | |
| 2023-05-25 | Violation | ||
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Accessible to preschool-aged children in spaces #1a and #7, 5 boxes of plastic gloves were stored on the diaper changing surface. | |||
|
Provider Response: (Contact the State Licensing Office for more information.) Violation corrected during visit |
|||
| 2023-05-09 | Unannounced Inspection | Yes | |
| 2023-05-09 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid certification was not completed for staff member A.C. prior to the expiration date of February 2023. | |||
| 2023-05-09 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. CPR certification was not completed for staff member A.C. prior to the expiration date of February 2023. | |||
| 2023-03-14 | Unannounced Inspection | Yes | |
| 2023-03-14 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. In the outdoor play area accessible to children, there were two holes in the ground both 6 inches to 12 inches in depth that were a trip hazard. Indoors in space #1b, the floor mat located at the door leading to the outdoor space, was curling at the edges, not flush with the floor. This is a repeat violation cited March 7, 2023. | |||
| 2023-03-07 | Unannounced Inspection | Yes | |
| 2023-03-07 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. During staff interviews, it was stated that a four (4) year old child was left on the playground unattended on February 28, 2023 from 11:35am to 11:45am. | |||
| 2023-03-07 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. In the outdoor play area accessible to children, there were two holes both 6 to 12 inches in depth that were a trip hazard. | |||
| 2023-03-07 | Violation | 1327 | G.S. 110-91(9) |
| Accurate records were not maintained for all children. During staff interviews, it was stated that attendance records, the child supervision record, and the digital application used for attendance were not completed each time a child arrived, departed, and/or were moved to another classroom space. | |||
| 2022-11-17 | Unannounced Inspection | No | |
| 2022-11-02 | Unannounced Inspection | Yes | |
| 2022-11-02 | Violation | 434 | 10A NCAC 09 .0509(2) |
| The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. In the outdoor play area, there were not sufficient material and equipment to provide children with a variety of play experiences. In three separate outdoor play areas, I observed one broken push/pull toy, two tricycles, 3 deflated balls, a set of stilt cups, 4 toy rockers, and one stationary climbing/sliding structure in each area. | |||
| 2022-11-02 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. In the outdoor play area accessible to children, 6inch to 12inch holes were dug throughout the area causing trip hazards. | |||
| 2022-11-02 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Accessible to children in space #5, a staff member's purse was stored on a hook behind the classroom entrance door. | |||
| 2022-11-02 | Violation | 856 | 10A NCAC 09 .0604(p) |
| The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. A broken toy police car was in the outdoor play area used by toddlers. In the preschool outdoor play area, deflated and torn rubber balls were accessible to children. | |||
| 2022-11-02 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Accessible to children under 2years of age in spaces #1a, #1b, #2, and #3, plastic gloves, trash bags, eating utensils covered in plastic, and a trash bag containing clean laundry were stored on low shelves, diapering tables, and on the floor near children's cubbies. | |||
| 2022-11-02 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. New staff member, J.B. hired 6/20/2022, did not complete at least 16hrs. orientation within first 6 weeks. The Documentation of Staff Orientation form indicated that training for the staff member was completed on 9/4/2022. | |||
| 2022-11-02 | Violation | 1124 | 10A NCAC 09 .1003(d) |
| Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. On vehicles used to transport children, emergency and identifying information for children did not include photographs of each child being transported. | |||
| 2022-11-02 | Violation | 1823 | .0607(d)(10) |
| The EPR Plan did not include the location of the Ready to Go File and or the required information. The Ready to Go File was not updated to contain child applications of current children enrolled and current staff Emergency Information forms. | |||
| 2022-10-04 | Unannounced Inspection | No | |
| 2022-07-19 | Unannounced Inspection | No | |
| 2022-06-15 | Unannounced Inspection | Yes | |
| 2022-06-15 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. As reported on the ITERS-R report conducted on 5/23/2022, there were broken crayons accessible to children less than three (3) years of age in space #2. | |||
| 2022-06-15 | Violation | 1867 | .0605(k)(1-4) |
| The depth of the loose surfacing was not based on critical height of the equipment. During the ECERS-R assessment and during the visit, I observed the loose surfacing underneath a stationary play structure measuring less than the required six (6) inches. | |||
| 2022-03-29 | Unannounced Inspection | No | |
If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
Providers in ZIP Code 28304
Looking for Child Care?