Hope Mills KinderCare - Fayetteville NC Five Star Center License

1521 HOPE MILLS ROAD , FAYETTEVILLE NC 28304
(910) 424-3684
1 Review

About the Provider

Description:

Our experts designed our classrooms - and every activity and lesson - to help prepare your child for success in school and beyond. With designated learning centers such as dramatic play and blocks in every classroom, children have the opportunity for rich social play and child-initiated discovery.

You’ll also find that our classrooms feature a print-rich environment full of carefully selected materials, written charts and labels, and children’s literature. By helping your child connect spoken words and print, we’re helping develop early literacy and writing skills.

Whether your child has first words or first grade on the horizon, we’re excited to show you how everything in our center is designed for learning!

Francine Harris, Center Director

Additional Information: Three Star Center License

Program and Licensing Details

  • License Number: 2655127
  • Capacity: 154
  • Age Range: 0 through 12
  • State Rating: 5
  • Enrolled in Subsidized Child Care Program: Yes
  • Type of Care: Infant Programs, Toddler Programs, Discovery Preschool Programs, Preschool Programs, Prekindergarten Programs, Before and After School Programs, Summer Programs
  • District Office: North Carolina Dept of Health and Human Services - Division of Child Development
  • District Office Phone: (919) 662-4499 (Note: This is not the facility phone number.)

Location Map

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.

Date Type Violations Rule
2024-04-04 Unannounced Inspection Yes
2024-04-04 Violation 808 15A NCAC 18A .2832(a)
The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. Outdoors there was a trash can over floating with trash and some of the trash was on the playground. Trash was removed from the space by the administrator. She also asked teachers to flip the tricycles after use to avoid standing water
2024-04-04 Violation 887 .0606(g)
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Sleep check charts were not available for review in space #7. Administrator printed forms and place on clipboards , she also asked teachers to maintain form on file.
2023-10-25 Unannounced Inspection Yes
2023-10-25 Violation 807 10A NCAC 09 .0601(a)
A safe indoor and outdoor environment was not provided for the children. In the outdoor play area, a wooden beam surrounding stationary equipment was loose and not flush with the existing wood beam boarder, causing a trip hazard.
2023-10-25 Violation 840 .2820(b)
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Accessible to preschool children in space #3, a bottle of bathroom cleaner and two containers of Zep disinfecting wipes were stored in an unlocked cabinet.
2023-10-25 Violation 858 .0604(q)
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Accessible to children under three years of age in space #1b, I observed soiled clothing inside a plastic glove stored in a child's cubbie. Three plastic bags of baby wipes were stored on top of cubbies shelving.
2023-10-06 Unannounced Inspection Yes
2023-10-06 Violation 301 GS 110-91(7);.0713(a-e)
Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. The class of four-year-old children had eleven children instead of ten, however, one child was moved to another class. The violation was corrected during today's visit.
2023-08-09 Unannounced Inspection Yes
2023-08-09 Violation 325 0.1802
Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children. In the outdoor play area, I observed four preschool-aged children who were consuming sidewalk chalk and writing on the sidewalk with the same chalk. I observed two children had chalk on their faces from their hairline to their chin as evidence of prolonged eating of chalk. At the time of the incident, I observed four staff members sitting at a picnic table engaged in conversation with each other and were not participating in activities with children in the outdoor play area.
2023-08-09 Violation 604 15A NCAC 18A .2818(a)
Lavatories were not kept clean, in good repair and kept free of storage. In space #1b, the handwashing sink was cracked and broken.
2023-08-09 Violation 840 .2820(b)
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Accessible to preschool children in space #5, I observed a bottle of Bic Cover-It white out fluid stored on a child-sized table.
2023-08-08 Unannounced Inspection Yes
2023-08-08 Violation 853 .0802(g)(1-6)
Incident logs were not completed and maintained as required. Incident report was not documented on the incident log.

If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.

Reviews

...
Concerned Mom 2026-06-27 23:25:58
I have toured this provider's facility, but have not used its services

*** IF YOUR CHILD IS A LATE BLOOMER LOOK ELSEWHERE***

I called ahead and scheduled a tour after being told they had openings for my child's age group. Before scheduling, I specifically asked whether my child not being potty trained would be an issue and was assured it would not.

When I arrived, I rang the doorbell and waited for over five minutes. Another parent had to tell the secretary to let me in, even though she was sitting right next to the door. Once inside, she explained she had a toddler with her in the waiting area. That wasn't an issue for me—it's a daycare.

She then asked my child's age and whether she was potty trained. When I said she wasn't, the entire conversation changed. I was told they do not enroll children over age two who are not potty trained. When I explained that I had specifically asked about this before scheduling the tour and was told it wouldn't be a problem, I was then told they don't have space in the classrooms for diaper changes.

I left feeling frustrated and confused because I had asked these questions in advance to avoid wasting everyone's time.

This policy is especially concerning because it can exclude children who are late to potty train, including children with developmental delays or those on the autism spectrum. Families deserve clear, accurate information before making the time to schedule and attend a tour.

***UPDATE***
After my experience at the center, I spoke with the district leader, who explained that they "strongly encourage" children over the age of two to be potty trained. However, based on my interaction at the center, my child was clearly not eligible for enrollment because she is not yet potty trained.

When I expressed my concern that this policy and how it is applied can be discriminatory, especially toward children with developmental delays, disabilities, or those on the autism spectrum, my concerns were not meaningfully addressed.

Not every child reaches milestones on the same timeline. Many perfectly healthy children are simply late bloomers, while others have additional needs that require more patience and support. Families in these situations deserve understanding not to feel excluded.

I am extremely disappointed with the responses I received from both Jodianne and the district leader. Their lack of empathy and consideration for children who develop differently was discouraging.

If your child is a late bloomer, has additional needs, or is not yet potty trained, I would encourage you to carefully consider whether this program is the right fit for your family before investing your time.

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