Child Care Center
✓ Licensed
New Covenant Child Development Center
Monroe, NC
· Union County
5114 ROGERS ROAD,
Monroe, NC 28110
Quick Facts
Capacity
90 children
Age Range
0 through 12
Subsidized Program
Participates
Missing details such as transportation or rates? Suggest an update to help other families.
Licensed Child Care Center
Active License
License Number
90000456
License Holder
NEW COVENANT BAPTIST CHURCH OF INDIAN TRAIL
License Issued
Dec 12, 2014
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
Reviews
Parents
2024-08-07 01:28:42
★ ★ ★ ★ ★
I have used this provider for more than 6 months
My son was happy to be in this center. The teacher is a real professional in her field. I could trust my child so my daughter will also attend this CDC. I recommend!
Grandparents
2023-05-25 13:56:08
★ ☆ ☆ ☆ ☆
Staff mistreated my grandchild and others. Director never reviewed cameras. One employee arrested for abuse and was only given anger management classes.
Mrs Parent
2022-08-15 17:02:30
★ ☆ ☆ ☆ ☆
Impossible to get them on the phone or return your call
79 out of 155 think this review is helpful
Was this helpful?
Yes
No
Write a Review
Write a review about New Covenant Child Development Center. Let other families know what's great, or what could be improved. Please read our brief review guidelines to make your review as helpful as possible.
Review Policy: ChildcareCenter.us does not actively screen or monitor user reviews, nor do we verify or edit content.
Reviews reflect only the opinion of the writer. We ask that users follow our
review guidelines.
Providers are welcome to respond to parental reviews, however we ask that they identify themselves as the provider.
About the Provider
NEW COVENANT CHILD DEVELOPMENT CENTER is a Child Care Center in MONROE NC, with a maximum capacity of 90 children. This child care center helps with children in the age range of 0 through 12. The provider also participates in a subsidized child care program.
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-06-24 | Unannounced Inspection | Yes | |
| 2026-06-24 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The provider did scheudle a fire inspection outside of the month due, it was not submitted and it is not passing at this time. A correction notice was issued by the Fire Marshal's office. | |||
| 2026-06-24 | Violation | 805 | .0604(t); .0302(d)(5) |
| Fire drills were not practiced monthly and/or the drill record was incomplete. A record of fire drills was not complete. | |||
| 2026-06-24 | Violation | 892 | .0606(b) |
| The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. In the infant room the safe sleep policy was not posted. | |||
| 2026-06-24 | Violation | 1034 | .0701(a) |
| All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff member M. did not have an updated annual health questionnaire on file. | |||
| 2026-06-24 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff member M. did not have an updated emergency medical form on file for review. | |||
| 2026-06-24 | Violation | 1320 | GS 110-91(1);.0302(d)(2); .0304(g) |
| Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. One child's medical record was not on file for review. | |||
| 2026-06-24 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Emergency drills records were not complete. | |||
| 2026-02-10 | Unannounced Inspection | Yes | |
| 2026-02-10 | Violation | 805 | .0604(t); .0302(d)(5) |
| Fire drills were not practiced monthly and/or the drill record was incomplete. The last fire drill was documented as completed on 12/22/25. | |||
| 2026-02-10 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last playground inspection was documented as completed in December of 2025. | |||
| 2025-07-08 | Unannounced Inspection | Yes | |
| 2025-07-08 | Violation | 844 | .0803(2)(a) |
| Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space two (2) a medication was not in the original labeled container. | |||
| 2025-07-08 | Violation | 849 | .0803(12) |
| Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space two (2) and space four (4) there were authorizations that had expired. | |||
| 2025-07-08 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last playground inspection was completed in April of 2025. | |||
| 2025-07-08 | Violation | 862 | 10A NCAC 09 .0802(a) |
| The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The plan did not show an updated date or trainings for review at least annually or if the plan had been revised. | |||
| 2025-07-08 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Three (3) staff members B.M, P.M, and D.S. have not completed CPR training. | |||
| 2025-07-08 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Three (3) staff members B.M, P.M, and D.S. have not completed CPR training. | |||
| 2025-07-08 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last lockdown or shelter in place drills was conducted February of 2025. | |||
| 2025-01-23 | Unannounced Inspection | Yes | |
| 2025-01-23 | Violation | 805 | .0604(t); .0302(d)(5) |
| Fire drills were not practiced monthly and/or the drill record was incomplete. The last fire drill recorded by the facility was from October of 2024. | |||
| 2025-01-23 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last playground inspection recorded was in June of 2024. | |||
| 2025-01-23 | Violation | 862 | 10A NCAC 09 .0802(a) |
| The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Staff member O.L. did not have proof of there EMC plan being reviewed. | |||
| 2025-01-23 | Violation | 1757 | G.S. 110-90.2(b) & (d) & .2703(e) |
| A valid qualification letter was not on file and available to review at the facility. Staff member O.L. did not have a current qualification letter to review. | |||
| 2025-01-23 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The record of the last emergency drill was in June of 2024. | |||
| 2025-01-23 | Violation | 1824 | .0607(e) |
| The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. In O.L's staff file there was no documentation of the EPR plan reviewed. | |||
| 2025-01-23 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff member O.L. did not have a signed acknowledgement in her file. | |||
| 2024-07-10 | Unannounced Inspection | Yes | |
| 2024-07-10 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff members K.G. and S.W. did not have current first aid training certification in their files. | |||
| 2024-07-10 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff members K.G. and S.W. did not have current CPR training documentation in their files. | |||
| 2024-07-10 | Violation | 1321 | GS110-91(1) |
| Medical exam or health assessment record was not on file before or within 30 days after admission. One child did not have a completed medical form on file and has been enrolled for over a year. | |||
| 2024-01-11 | Unannounced Inspection | Yes | |
| 2024-01-11 | Violation | 844 | .0803(2)(a) |
| Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. Space #4 (four) that serves one year old's an epi-pen was not in its original labeled container. | |||
| 2024-01-11 | Violation | 1043 | G.S. 110-91( 9) |
| All staff records, except financial records, were not made available for review. Two new staff members S.F and N.D. files were not made available to review. There was a current employment application, and qualifying letter on file that was in compliance for N.D. and S.F. There were medical and TB forms completed and in compliance for S.F. | |||
| 2024-01-11 | Violation | 1890 | .0701(d) |
| Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. In the two new staff files reviewed S.F. and N.D.'s medical information was not kept separately from the other information in the staff file. Staff member N.D. did not have dated or completed medical questionnaires, health statements or TB results. | |||
| 2023-07-12 | Unannounced Inspection | Yes | |
| 2023-07-12 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. On the Playground where the preschool age children play there was a ball that its covering was peeling, and pieces of the ball cover was 1/2 off the ball leaving it with exposed strings and no cover. There was a green basket that looked like a laundry basket which was left in the playground area with broken handled. | |||
| 2023-07-12 | Violation | 805 | .0604(t); .0302(d)(5) |
| Fire drills were not practiced monthly and/or the drill record was incomplete. All fire drills were contacted on a monthly basis with the exclusion of June 2023 drill. | |||
| 2023-07-12 | Violation | 1043 | G.S. 110-91( 9) |
| All staff records, except financial records, were not made available for review. Today the Administrator was in a classroom. Although the cook allowed her to step out to get what she needed to provide she was unable to locate the staff and training worksheet, two new staff's files and her Health and Safety Training log as the program received subsidized child care funding so they must have this training. | |||
| 2023-07-12 | Violation | 1898 | .1102(a) |
| Staff did not complete the health and safety training within one year of employment. The facility participates in the Subsidized Child Care funding program therefore all staff must complete the Health and Safety training. PM had some of the training but did not complete all training required in the 9 topic areas nor was there a log of the required trainings. | |||
| 2023-06-15 | Unannounced Inspection | Yes | |
| 2023-06-15 | Violation | 853 | .0802(g)(1-6) |
| Incident logs were not completed and maintained as required. Incident logs were not completed and maintained since January 2023. | |||
| 2023-06-15 | Violation | 1030 | .0302(d)(1)(A) |
| Application for employment and date of birth was not on file for all staff. The applications for the two new hired staff members, E.B. and S.T. were not on file. | |||
| 2023-06-15 | Violation | 1867 | .0605(k)(1-4) |
| The depth of the loose surfacing was not based on critical height of the equipment. On the preschool playground, the depth of the mulch was not based on the critical height of the equipment. | |||
| 2023-05-23 | Unannounced Inspection | No | |
| 2023-05-08 | Unannounced Inspection | No | |
| 2023-03-22 | Unannounced Inspection | No | |
| 2023-02-28 | Unannounced Inspection | No | |
| 2023-01-24 | Unannounced Inspection | No | |
| 2022-12-07 | Unannounced Inspection | No | |
| 2022-10-25 | Unannounced Inspection | No | |
| 2022-08-11 | Announced Inspection | No | |
| 2022-07-26 | Unannounced Inspection | Yes | |
| 2022-07-26 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Of the four files reviewed there were two staff that did not have the required Recognizing and Responding to Suspicions of Child Maltreatment training certifications on file. | |||
| 2022-07-26 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was conducted on June 18, 2021. A inspection was not completed within the required 12 months of the previous inspection. | |||
| 2022-07-26 | Violation | 218 | 10A NCAC 09 .1402(d) |
| Outdoor play area did not provide an area that is shaded. On the playground where the children under three years old play there was no shaded area. There previously had been a shaded area which was damaged by a recent storm but no accommodations had been made to provide shade in this area until repair of the damaged structure. | |||
| 2022-07-26 | Violation | 524 | .0510(d)(2)(A-C) |
| When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Children ages 3 years old and up reportedly participate in screen time daily, as observed during to day's observation, and there was no documentation of the activity on a cumulative log nor in an activity plan. | |||
| 2022-07-26 | Violation | 544 | .0510(f) |
| Screen time was offered to children under three years of age. Per Administrator the children ages two years old have participated in screen time. | |||
| 2022-07-26 | Violation | 716 | .0605(j) |
| All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The mulch on the playground where the preschool/school age children play there was less than one inch to less than six inches of mulch in the area where the stationary equipment was located. | |||
| 2022-07-26 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. There was three hazard cones, which reportedly was used for notification of possible ant hills, that were broken on the top causing them to not be in good repair. | |||
| 2022-07-26 | Violation | 805 | .0604(t); .0302(d)(5) |
| Fire drills were not practiced monthly and/or the drill record was incomplete. There was no drill conducted for June 2022. | |||
| 2022-07-26 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In the office area where the children enter and pass by there was two aerosol cans, one a craft spray and the other sunscreen located on top of the file cabinet. These were both removed and taken out of the building during the visit. | |||
| 2022-07-26 | Violation | 1321 | GS110-91(1) |
| Medical exam or health assessment record was not on file before or within 30 days after admission. Of the six children's files reviewed on child, age four months old, did not have the required exam or health assessment within the required time frame. | |||
| 2022-07-26 | Violation | 1323 | 10A NCAC 09 .0302(d)(2) |
| Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. It was reported that no school age children had any record of immunization on file. | |||
| 2022-07-26 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was a shelter in place drill conducted in March 2022 and a Lock down drill was due to be completed in June 2022. It had not been completed as of today. | |||
| 2022-07-26 | Violation | 1830 | .0604(v) |
| Potential biocontaminants were not stored properly (locked storage, removed from premises, inaccessible to children, or covered plastic lined receptacle). In Space 5, where the children ages 3 years old were located, there was a trashcan without a top. There were soiled diapers located inside and therefore accessible with no top. | |||
| 2022-07-26 | Violation | 1871 | .0608(b) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with parents of currently enrolled children 0-5 within 30 days of adopting the policy. Of the six files reviewed there was one child, age three years old, that did not have proof that there was a review of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy. | |||
| 2022-07-19 | Unannounced Inspection | No | |
| 2022-05-12 | Unannounced Inspection | No | |
| 2022-03-31 | Unannounced Inspection | Yes | |
| 2022-03-31 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On March 9, 2022, a staff member yelled at and/or spoke to multiple children in a harsh and inappropriate manner. | |||
| 2022-03-31 | Violation | 903 | GS 110-91(10); .1803(a) |
| Corporal punishment was used. On March 9, 2022, a staff member used her hand and hit a two-year-old on their bottom. | |||
| 2022-03-31 | Violation | 904 | .1803(a)(1) |
| Child was handled roughly. On March 9, 2022, a staff member handled multiple children, ages two years old, in a rough manner by specifically doing the following: grabbing and jerking children by their arms; picking up the end of a cot, while a child was laying on it, and dropping it; shoving a mop under a child's feet causing the child to fall face forward to the floor, picked up and then tossed a child toward their cot where the child hit the side of the cot and then fell to the floor, handled children roughly when placing them on and/or turning them over on their cots, as well as forced a child's head to the cot with her hand. On an unknown date, the same staff member grabbed a child, age unknown, by the arm and dragged the child. | |||
| 2022-03-31 | Violation | 1810 | GS 110-105.6(a) |
| There was a substantiation of child maltreatment. Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment. | |||
| 2022-03-09 | Unannounced Inspection | No | |
If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
Providers in ZIP Code 28110
Looking for Child Care?
Helpful Resources
How to Choose a Child Care Center
Read article →
Questions to Ask During a Tour
Read article →
Licensing Guide
Read article →