Alice's Playground Center
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Contact Information
📞 (828) 697-9449Reviews
My son went to alices fTom 5 weeks till it was time for him to go to school. We never had any problems. He loved the staff and they loved him. The staff was amazing...
We found Alice while in the middle of a stressful situation. She was God sent. This is a great place for kids to go. She started at 5 months and is now 2-1/2 years. The staff is amazing and the kids seem to learn a lot. You can tell that they love the kids and will work around situations with ease. I could not see my daughter trusting her with anyone else.
I have worked in childcare for over 20 years. I have worked here at Alice's Playground Center since 2006. All the teachers and staff are caring and supportive of the children and the families they serve. Anyone can go on the Division of Child Development's website to see any childcare violations the center has had within the past three years. I am not aware of a child having their arm dislocated while at the center. I would hope the parent would have reported it to someone, so that the matter could have been looked into.
As a teacher there I know you must have written your story on the wrong daycare facility. For there have been no reports and we have not been notified of any child injury. Please correct your location on the facility, because you are speaking incorrectly where I work, and I do not take likely to this. Thank you.
My child was there for 2 weeks. He got his arm dislocated. Unfortunately it was a he said, she said story since I didn't have proof. Worst day ever! I immediately found another daycare.
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About the Provider
Four Star Center License for 90 children. We have a “9-Hour Stay Policy.” The center is a “4 Star” Childcare Center. We are here for you so that you may work or go to school. Please understand that we are here to provide educational and "Loving care for your infants, toddlers and pre-schoolers.
Hours of Operation
- Days of Operation Monday-Friday
- Open Hours6:30 am until 5:30 pm
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-05-21 | Unannounced Inspection | No | |
| 2026-04-16 | Announced Inspection | No | |
| 2026-04-10 | Unannounced Inspection | No | |
| 2026-03-06 | Unannounced Inspection | No | |
| 2026-01-30 | Unannounced Inspection | No | 0126-080L |
| 2026-01-21 | Unannounced Inspection | Yes | 0126-080L |
| 2026-01-21 | Violation | 1041 | G.S. 110-90.2(b) |
| Prior to employment a Criminal Background Check was not completed. A parent left in charge of five (5) infants for the administrator to cook did not have a criminal background check. | |||
| 2026-01-21 | Violation | 1044 | G.S. 110-90.2(b) & .2703(n)&(o) |
| Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). A valid qualification letter was not on file for C.M. Qualification letter expired on 12/9/2025 for C.M. In review of ABCMS the individual has not started the CBC renewal qualification process. | |||
| 2026-01-21 | Violation | 1757 | G.S. 110-90.2(b) & (d) & .2703(e) |
| A valid qualification letter was not on file and available to review at the facility. C.M. has a criminal background letter that expired 12/9/2025. | |||
| 2026-01-21 | Violation | 1831 | .01102 (f) |
| At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. An ITS-SIDS trained staff member was not consistently present in the classroom with five (5) infants on 1/8/26. A parent was left in charge of a group of infants while the administrator was cooking lunch. | |||
| 2026-01-21 | Violation | 1842 | .0713(a)(8) |
| Staff members and child care administrators who were counted in meeting the staff/child ratios concurrently performed food preparation or other duties that are not direct child care responsibilities. A staff performed food preparation duties while counting in meeting the staff/child ratios in a classroom with infants. | |||
| 2025-11-07 | Unannounced Inspection | No | 1025-444L |
| 2025-10-17 | Unannounced Inspection | Yes | |
| 2025-10-17 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff, K.G., hired 8/8/2025 does not have documentation of orientation for the first six weeks. | |||
| 2025-10-17 | Violation | 1065 | .1102(f) |
| Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. Staff, K.G., hired 8/8/2025, has not completed ITS-SIDS training as a caregiver of infants. | |||
| 2025-10-17 | Violation | 1067 | .1101(a)(b) |
| Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Staff, K.G., hired 8/8/2025 does not have documentation of orientation for the first two weeks. | |||
| 2025-08-21 | Unannounced Inspection | Yes | 0825-188L |
| 2025-08-21 | Violation | 1041 | G.S. 110-90.2(b) |
| Prior to employment a Criminal Background Check was not completed. C. Smith was employed 11/25/24-12/19/24 at the facility without completing a criminal background check. | |||
| 2025-08-21 | Violation | 1757 | G.S. 110-90.2(b) & (d) & .2703(e) |
| A valid qualification letter was not on file and available to review at the facility. C. Smith was employed 11/25/24-12/19/24 at the facility without a valid criminal background qualifying letter on file. | |||
| 2025-07-10 | Unannounced Inspection | No | 0625-340L |
| 2025-06-10 | Unannounced Inspection | Yes | |
| 2025-06-10 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Easily torn plastics, baby wipe packages, plastic wrapped paper plates, and zipper topped bags, were accessible to children under three years of age in spaces #2 and #4 . | |||
| 2025-06-10 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff, S.D., has FA training that expired 3/25/25. | |||
| 2025-06-10 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff, S.D., has CPR training that expired 3/25/25. | |||
| 2025-04-25 | Unannounced Inspection | Yes | 0425-220L |
| 2025-04-25 | Violation | 607 | 15A NCAC 18A .2818(b) & (d) |
| Separate lavatories with hot and cold running water, soap, and individual sanitary towels or other approved hand-drying devices were not available for staff in food preparation areas or diaper changing areas. The space indicated during today’s visit, which has been used for diaper changes on a plastic mat, is not a designated diaper changing station, nor does it have a handwash lavatory. | |||
| 2024-11-12 | Unannounced Inspection | Yes | |
| 2024-11-12 | Violation | 849 | .0803(12) |
| Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. One (1) hand sanitizer labeled "Staff" in the infant room, expired Nov. 2022. | |||
| 2024-06-06 | Unannounced Inspection | Yes | |
| 2024-06-06 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastics were accessible to children in the two and three-year-old children. | |||
| 2023-11-15 | Unannounced Inspection | Yes | |
| 2023-11-15 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastics were accessible in space #8. | |||
| 2023-11-15 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff member hired 9/5/23, completed new staff orientation requirements 10/20/23. | |||
| 2023-11-15 | Violation | 1067 | .1101(a)(b) |
| Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Staff member, hired 9/5/23, completed the six hours of training in required topic areas 10/11/23. | |||
| 2023-05-18 | Unannounced Inspection | No | |
| 2023-05-12 | Unannounced Inspection | Yes | |
| 2023-05-12 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff, (B.W.) had First Aid training that expired 1/26/23 and did not renew the training until 3/25/23. | |||
| 2023-05-12 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff, (B.W.) had CPR training that expired 1/26/23 and did not renew the training until 3/25/23. | |||
| 2022-12-05 | Unannounced Inspection | No | |
| 2022-11-21 | Unannounced Inspection | Yes | |
| 2022-11-21 | Violation | 812 | 10A NCAC 09 .0604(c) |
| Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #10, an outlet was not in use, nor covered with safety plugs. | |||
| 2022-11-21 | Violation | 1899 | .1103(b) |
| Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One (1) staff ; M.T. has Recognizing and Responding to Suspicions of Child Maltreatment training dated 11/13/17. This training was due to be renewed by 11/13/22. | |||
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