Primrose Of West Gilbert - Gilbert AZ Child Care Center

1545 NORTH PARKWAY DRIVE , GILBERT AZ 85234
(480) 327-8170

About the Provider

Description: PRIMROSE OF WEST GILBERT is a Child Care Center in GILBERT AZ, with a maximum capacity of 174 children. This child care center helps with children in the age range of Infant; Ones; Twos; Three to Five; School-Age. The provider does not participate in a subsidized child care program.

Program and Licensing Details

  • License Number: CDC-19160
  • Capacity: 174
  • Age Range: Infant; Ones; Twos; Three to Five; School-Age
  • Achievement and/or Accreditations Empower Pack
  • Enrolled in Subsidized Child Care Program: No
  • Type of Care: {3/4/5-year-old Care, Full-Day Care, Infant Care, One-year-old Care, Part Day Care, School-Age Child Care, Two-year-old Care}
  • Initial License Issue Date: 2022-02-07
  • Current License Issue Date: 2026-02-01
  • Current License Expiration Date: 2027-01-31
  • District Office: ADHS Division of Licensing Services
  • District Office Phone: (602) 364-2539 (Note: This is not the facility phone number.)

Location Map

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.

Inspection # Inspection Date Inspection Type Status
INSP-0172449 2026-04-17 Monitoring Complete
Initial Comments: The following deficiencies were observed at the time of the Monitoring Inspection conducted on 04.17.26 and are subject to changes pending programmatic review. A full inspection was not conducted. Please submit the Plan of Corrections via the LMS portal within ten days of receipt of the Statement of Deficiencies. A copy of the Notice of Inspection Rights was provided at the time of the inspection. The fingerprint clearance cards for 3 of 3 staff members were verified to be valid through the DPS website at the time of the inspection. During the exit interview, the following items were discussed but are not limited to: *Emergency, Information, and Immunization Record cards *child-resistant door locks *nap time procedures
INSP-0167627 2026-02-02 Compliance (Annual) Complete
Initial Comments: The following deficiencies were observed at the time of the Compliance Inspection conducted on 02/02/2026 and are subject to changes pending programmatic review. Please submit the Plan of Corrections via the LMS portal within 10 days of receipt of the Statement of Deficiencies. The Emergency Disaster Contact form was completed at the time of the inspection. The Empower Self-Evaluation was emailed at the time of the inspection. The DES Contact form was completed at the time of the inspection. The Notice of Inspection Rights were provided to the Licensee at the time of the Inspection. The fingerprint clearance cards for 15 of 15 staff members were verified to be valid through the DPS website at the time of the inspection. During the exit interview, the following items were discussed but are not limited to: Ensure Staff Files are complete. Ensure the hose is coiled, and watch the turf on the Preschool Playground for collapsing. Ensure potty seats are inaccessible to children when not in use. Ensure Infant Feeding Instructions are posted. Ensure supervision of students at all times. Ensure diaper changing sinks are maintained in a clean condition.
INSP-0052710 2025-02-04 Compliance (Annual) Complete
Initial Comments: The following deficiencies were observed at the time of the Compliance Inspection conducted on 02/04/2025 and are subject to changes pending programmatic review. The plan of corrections will not be accepted at this time. The Empower Self-Evaluation was emailed at the time of the inspection. The fingerprint clearance cards for 12 of 12 staff members were verified to be valid through the DPS website at the time of the inspection. During the exit interview, the following items were discussed but are not limited to: Ensure to renew the Facility License. Ensure thermometers are in required refrigerators and freezers. Ensure to watch for splinters on the raw wood of the desk. Ensure all classroom-required materials are accessible to enrolled children. Ensure staff give access to water on the playground. Compliance Officer #1 Monika Jones Compliance Officer #2 Pat Morgan Martinez
INSP-0052526 2025-01-29 Complaint Complete
Initial Comments: **Amended* The purpose of the inspection was to conduct complaint # 00096358 investigation on 01/29/2025. The complaint was a facility self-report complaint. A full inspection was not conducted at this time. Compliance Officer #1: Monika Jones Compliance Officer #2: Celeste Angulo Ratios observed were: Infants: 2:7 Infants: 2:7 1-year-old children: 2:12 1-year-old children: 2:12 2-year-old children: 2:16 2-year-old children: 2:19 2-year-old children: 1:8 3-year-old children: 3:24 3-year-old children: 2:11 4-year-old children: 2:27 There were 3 staff members interviewed during this investigation. There were 3 staff files reviewed during this investigation. Others interviewed: Director Documentation observed was: photograph evidence, written statements, and incident reports. Upon completion of the complaint investigation, it was determined from observation, interview, and documentation that 3:4 allegations were substantiated. The other allegation was unable to be substantiated due to lack of sufficient evidence. The following deficiencies were observed and are subject to changes pending programmatic review. A Plan of Corrections will not be accepted at this time.
INSP-0050910 2024-12-02 Complaint Complete
Initial Comments: The purpose of the inspection was to conduct complaint #92283 investigation on 12/02/2024. A full inspection was not conducted at this time. Compliance Officer #1 Monika Jones Compliance Officer #2 Pat Morgan-Martinez Ratios observed were: Infants: 1:4 Infants: 2:7 1-year-old children: 2:15 1-year-old children: 2:12 1-year-old children: 2:12 2-year-old children: 3:15 2-year-old children: 3:14 3-year-old children: 1:8 3-year-old children: 2:17 3-year-old children: 3:11 4-year-old children: 4:23 There were 4 staff members interviewed during this investigation. Documentation observed was: Toilet training handout. Upon completion of the complaint investigation, it was determined from observation, interview, and documentation that 1:1 allegations lacked sufficient evidence to be substantiated. The following deficiencies were observed and are subject to changes pending programmatic review. Please submit the Plan of Corrections via the LMS Portal within 10 days of receipt of the Statement of Deficiencies.
INSP-0038995 2024-02-12 Compliance (Annual) Complete
Initial Comments: The following deficiencies were observed at the time of the Compliance Inspection conducted on 02/12/2024, and are subject to changes pending programmatic review. Please submit the Plan of Corrections via the LMS portal within 10 days of receipt of the Statement of Deficiencies. The Emergency Disaster Contact form was completed at the time of the inspection. The Empower Self-Evaluation was completed at the time of the inspection. The DES Contact form was completed at the time of the inspection. The fingerprint clearance cards for 8 of 8 staff members were verified to be valid through the DPS website at the time of the inspection. During the exit interview, the following items were discussed but are not limited to: Compliance Officer #1 Monika Jones Compliance Officer #2 Fred Geyser
INSP-0028457 2023-06-12 Complaint Complete
Initial Comments: The following deficiencies were observed at the time of Complaint #0058798investigation conducted on 6/12/23 and are subject to changes pending programmatic review. A telephone call was made to the Complainant on 6/12/23 Compliance Officer # 1: Brian Howell Compliance Officer # 2: Archana Navin The Written Document of Corrections is due within 10 days A complete inspection of the facility was not conducted. The following classroom ratios were observed: Infants: 2:5 Infants: 2:6 Ones: 2:8 Ones: 2:9 Twos: 2:12 Twos: 2:14 Threes: 1:7 Threes: 1:10 Threes/Fours: 2:13 Fours: 3:19 Five staff members were interviewed during this investigation. Two staff files were reviewed during this investigation. The following documentation was reviewed: Classroom rosters. Medication forms. Upon completion of the complaint investigation, it was determined from observation, staff interview and documentation that 4 of 12 allegations were substantiated. the other 8 allegations lacked sufficient evidence to be substantiated. The following deficiencies were observed.

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