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Four Star Center License ✓ Licensed

Mallard Creek Asep

Charlotte, NC · Mecklenburg County
9801 MALLARD CREEK ROAD, Charlotte, NC 28262
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Quick Facts

Capacity
150 children
Age Range
5 through 12
Transportation
Yes
Subsidized Program
Participates
State Rating
4

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Contact Information

📞 (980) 343-5567
9801 MALLARD CREEK ROAD
Charlotte, NC 28262
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✓ Licensed Four Star Center License
Active License
License Number
6055677
License Holder
CHARLOTTE MECKLENBURG BOARD OF EDUCATION
License Issued
Dec 12, 2018
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development

Reviews

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About the Provider

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The After School Enrichment Program provides a warm, caring environment beyond school hours where your children have the opportunity to play with school friends and get homework out of the way before the family sits down to dinner. ASEP offers exciting activities which stimulate children to be healthier and happier, including sports, art activities and computer exploration. After School Enrichment Programs operate in CMS schools, utilizing age-appropriate materials and equipment for students. From the media center to the playground, students spend out-of-school hours in safe and stimulating environments. Using a curriculum correlated with the Common Core and Essential Standards, ASEP Site Coordinators, school administrators and teachers work together to ensure their ASEP programs supplement the learning taking place during the school day.

Besides academic support, the ASEP program focuses on the development of students’ social skills. To see After School at a glance click on the ASEP Fact Sheet. Program leaders are respectful and positive toward students, mindful of the importance of appropriate role models. Students are encouraged to develop friendships with schoolmates that for some will last many years.
Additional Information: Five Star Center License

Hours of Operation

  • Days of Operation Monday–Friday

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Date Type Violations Rule
2026-05-27 Unannounced Inspection Yes
2026-05-27 Violation 526 10A NCAC 09 .0901(b)
Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The posted menu was for April 2026. Repeat violation 5/12/26
2026-05-27 Violation 844 .0803(2)(a)
Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. One (1) child, D.G., did not have the prescription label attached to the medication. One (1) child, L.K., had medication onsite that was not stored in the original container. Repeat violation 3/24/26 and 5/12/26
2026-05-27 Violation 1805 G.S. 110-90.2 & .2703(r)
A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. One (1) staff member, T.N., was not listed on the ABCMS roster. Repeat violation 3/24/26 and 5/12/26
2026-05-27 Violation 1835 .0801(b)
The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. One (1) child’s medical action plan expired 2/10/26. Repeat violation 3/24/26 and 5/12/26
2026-05-27 Violation 1882 .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d)
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A medication permission expired 2/25/26 and another medication permission expired 4/3/26. Repeat violation 3/24/26 and 5/12/26
2026-05-27 Violation 1898 .1102(a)
Staff did not complete the health and safety training within one year of employment. One (1) employee, T.N., did not complete medication administration training. Repeat violation 3/24/26 and 5/12/26
2026-05-12 Unannounced Inspection Yes
2026-05-12 Violation 526 10A NCAC 09 .0901(b)
Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The posted menu was dated April 2026.
2026-05-12 Violation 844 .0803(2)(a)
Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. The prescription label was not attached to medication for D.G. Medication was not stored in the original container for L.K. Repeat violation
2026-05-12 Violation 862 10A NCAC 09 .0802(a)
The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Staff did not review the EMC plan annually. The last review was in 2024. Repeat violation
2026-05-12 Violation 1424 .2506(d)(1-3)
School-aged children were not adequately supervised. Two (2) children arrived to the cafeteria unaccompanied. They were in the cafeteria approximately seven minutes before the rest of the children arrived with their Group Leaders.
2026-05-12 Violation 1756 10A NCAC 09 .2818
Enhanced staff/child ratios and group sizes were not met. Group 1 had twenty-one (21) children present with one (1) group leader. Five year old children were present in Group 1. Group 2 had twenty-three (23) children present with one (1) group leader.
2026-05-12 Violation 1791 .0901(e)(1-7)
The child care provider did not provide the required beverage(s). The juice observed in the cooler for today was a juice box of 100% juice however the serving did not meet requirements. The juice box was 6.75 ounces. Repeat violation
2026-05-12 Violation 1805 G.S. 110-90.2 & .2703(r)
A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Two (2) employees, T.C. and T.N., were not listed on the ABCMS roster for the facility. Repeat violation
2026-05-12 Violation 1824 .0607(e)
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Staff did not review the EPR plan annually. The last documented review was 2024.
2026-05-12 Violation 1835 .0801(b)
The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. One (1) child's medical action plan expired 2/10/26. Repeat violation
2026-05-12 Violation 1882 .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d)
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A medication permission expired 2/25/26 and another medication permission expired 4/3/26. Repeat violation
2026-05-12 Violation 1898 .1102(a)
Staff did not complete the health and safety training within one year of employment.
2026-03-24 Unannounced Inspection Yes
2026-03-24 Violation 844 .0803(2)(a)
Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. One (1) child's medication did not have the prescription attached to the medication.
2026-03-24 Violation 862 10A NCAC 09 .0802(a)
The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Staff did not review the EMC plan annually. The last review was in 2024.
2026-03-24 Violation 1791 .0901(e)(1-7)
The child care provider did not provide the required beverage(s). The juice served for snack was 6.75 oz. of 100% juice. Six ounces of juice is the maximum amount allowed per day for all ages in licensed care.
2026-03-24 Violation 1805 G.S. 110-90.2 & .2703(r)
A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Two (2) employees, T.C. and T.N., were not listed on the ABCMS roster for the facility.
2026-03-24 Violation 1824 .0607(e)
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Staff did not review the EPR plan annually. The last documented review was 2024.
2026-03-24 Violation 1835 .0801(b)
The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. One (1) child's medical action plan expired 2/10/26.
2026-03-24 Violation 1882 .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d)
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A child's medication permission for a chronic condition expired 2/25/26.
2026-03-24 Violation 1897 .1102(g)
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) employee hired 10/2024 did not complete Recognizing and Responding to Suspicions of Child Maltreatment training.
2026-03-24 Violation 1898 .1102(a)
Staff did not complete the health and safety training within one year of employment. One (1) employee hired 10/2024 did not complete all of the health and safety trainings within one year of employment. She was missing medication training.
2025-11-19 Unannounced Inspection Yes
2025-11-19 Violation 415 GS 110-91(12);.0508(a)
A current schedule was not posted for each group of children for reference. The posted activity plans for Groups 2 and 3 were dated 10/27/25.
2025-11-19 Violation 526 10A NCAC 09 .0901(b)
Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was not posted.
2025-11-19 Violation 844 .0803(2)(a)
Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. Two (2) children required diazepam for emergency medication. The prescription labels were not attached to either medication.
2025-05-27 Unannounced Inspection Yes
2025-05-27 Violation 428 GS 110-91(12); .0508(a)
A current activity plan was not posted for each group of children for reference. Group 1 did not have a current activity plan posted.
2025-05-27 Violation 526 10A NCAC 09 .0901(b)
Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The posted menu was for April 2025 - May 2, 2025.
2025-04-02 Unannounced Inspection Yes
2025-04-02 Violation 716 .0605(j)
All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The mulch underneath the monkey bars, climbing ladder, and parallel bars measured 4 inches deep.
2025-04-02 Violation 844 .0803(2)(a)
Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. A prescribed seizure medication was not stored in the original container and the prescription label was not attached. A prescribed asthma medication did not have the prescription attached to the original container. It was unclear who the medication was prescribed to.
2025-04-02 Violation 847 10A NCAC 09 .0803(4)(6-9)
Parent's medication authorization did not include required information. One (1) child did not have medication authorization completed for seizure medication.
2025-04-02 Violation 1834 .0801(b)
Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One (1) child did not have a medical action plan completed for a diagnosed chronic condition.
2024-04-23 Unannounced Inspection Yes
2024-04-23 Violation 1052 .1103(a)
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. On-going training certificates were not available for review for one (1) staff member.
2024-04-23 Violation 1054 10A NCAC 09 .1106(a)
Documentation of staff's on-going training was not on file and/or was not current . On going training was not documented.
2024-04-23 Violation 1811 .0604(u);.0302(d)(8)
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. An emergency drill was documented 8/31/23 and again on 12/6/23 exceeding the three month requirement.
2024-04-23 Violation 1867 .0605(k)(1-4)
The depth of the loose surfacing was not based on critical height of the equipment. Mulch measured four (4) inches underneath climbing structures.
2023-11-07 Unannounced Inspection Yes
2023-11-07 Violation 1301 GS 110-91(9)
Center did not maintain a record of daily attendance. Attendance was not documented today.
2023-04-27 Unannounced Inspection Yes
2023-04-27 Violation 847 10A NCAC 09 .0803(4)(6-9)
Parent's medication authorization did not include required information. Parental permission to administer a life altering medication was expired after six months.
2023-04-27 Violation 853 .0802(g)(1-6)
Incident logs were not completed and maintained as required. The PC didn't log a documented incident report onto the incident log.
2023-04-27 Violation 1033 .0701(a)
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A substitute was asked if she had a TB or TB screening completed prior to placement with ASEP. The substitute stated she had not completed one. A TB was required before placement at the school.
2023-04-27 Violation 1034 .0701(a)
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A substitute didn't have an HQ on file by first day of working on site. The substitute completed the form during the visit.
2023-04-27 Violation 1035 .0701(a)
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A substitute didn't have emergency contact information on file by first day of working on site. The substitute completed the form during the visit.
2023-04-27 Violation 1825 .0607(f)
All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. The school's EPR plan was not reviewed with substitute before she began working on site.
2023-01-12 Unannounced Inspection Yes
2023-01-12 Violation 106 10A NCAC 09 .0304(a)
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. An annual fire inspection was not received until January 10, 2023. The last inspection noted was 12/13/2021.
2023-01-12 Violation 1443 10A NCAC 09 .2508(c)(1-13)
Programs operating for 3 or fewer hours per day did not make at least 3 activities available daily. Three activities were not available or reflected on the posted lesson plan.
2022-06-14 Unannounced Inspection No
2022-05-04 Unannounced Inspection Yes
2022-05-04 Violation 1897 .1102(g)
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A substitute staff who has worked more than ten days in a licensed program didn't complete CMT training within 90 days.
2022-05-04 Violation 124 G.S. 110-91(9); .0304(g); .2318
The center did not maintain records as required in rule, and/or were not made available to the Division for review. Ms. Pollick was not added to the staff DPI verification form her first day of substituting for ASEP before and/or afterschool program.
2022-05-04 Violation 1030 .0302(d)(1)(A)
Application for employment and date of birth was not on file for all staff. A substitute began working and has substituted for two and half months.
2022-05-04 Violation 1035 .0701(a)
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A substitute who worked for the before and afterschool program didn't have emergency contact information on file.
2022-05-04 Violation 1041 G.S. 110-90.2(b)
Prior to employment a Criminal Background Check was not completed. A DCDEE CBC was not completed before a substitute, Ms. Pollick was left alone with children in ratio.
2022-05-03 Unannounced Inspection Yes
2022-05-03 Violation 1811 .0604(u);.0302(d)(8)
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Either drill was not practices at least once, every three months.
2022-05-03 Violation 124 G.S. 110-91(9); .0304(g); .2318
The center did not maintain records as required in rule, and/or were not made available to the Division for review. Staff files, program records and children's records were not made available during the visit when requested. The PC was absent from the program and two substitutes were present. None of the substitutes were trained to know what paper work would be required for review by DCDEE.
2022-05-03 Violation 428 GS 110-91(12); .0508(a)
A current activity plan was not posted for each group of children for reference. No current activity plans were monitored posted for two groups.
2022-05-03 Violation 716 .0605(j)
All stationary equipment, more than 18 inches high, was not installed over protective surfacing. Children were permitted to play on stationary equipment without adequate protective surfacing.
2022-05-03 Violation 812 10A NCAC 09 .0604(c)
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Five uncovered/unused electrical outlets were monitored in the cafeteria (designated program space for ASEP children)
2022-05-03 Violation 1443 10A NCAC 09 .2508(c)(1-13)
Programs operating for 3 or fewer hours per day did not make at least 3 activities available daily. There were three activity centers offered, but very little materials or quantity of materials were offered. Additional materials were observed stored in two cabinets.

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