Three Star Center License
✓ Licensed
Castles Daycare Academy
Charlotte, NC
· Mecklenburg County
4920 E. WT Harris Blvd,
Charlotte, NC 28215
Quick Facts
Capacity
50 children
Age Range
2 through 12
Subsidized Program
Participates
Food Program
Does not participate
State Rating
3
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Licensed Three Star Center License
Active License
License Number
60004358
License Holder
Knight, Cynthia H
License Issued
Sep 5, 2024
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
Reviews
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About the Provider
Castles Daycare Academy is a Three Star Center License in CHARLOTTE NC, with a maximum capacity of 50 children. This child care center helps with children in the age range of 2 through 12. The provider also participates in a subsidized child care program.
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-07-23 | Unannounced Inspection | Yes | |
| 2026-07-23 | Violation | 114 | GS 110-102 |
| A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Five (5) children’s files were monitored today. It was observed that one (1) recently enrolled child did not have an acknowledgment of receiving a copy of the NC Summary of Law. | |||
| 2026-07-23 | Violation | 901 | .1804(a) |
| A written copy of the discipline policy was not provided and/or explained to each child’s parent, at the time of enrollment by the person who conducted the enrollment conference. Five (5) children’s files were monitored today. It was observed that one (1) recently enrolled child did not have a signed/dated statement from parents acknowledging the facility’s discipline policy. | |||
| 2026-07-23 | Violation | 1203 | 10A NCAC 09 .0514(b) |
| Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Five (5) children’s files were monitored today. It was observed that one (1) recently enrolled child did not have documentation on file of parents/caregivers acknowledging receipt of the program’s operational policies. | |||
| 2026-07-23 | Violation | 1851 | .0604(j) |
| The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. Five (5) children’s files were monitored today. It was observed that one (1) recently enrolled child did not have acknowledgement of receipt of information pertaining to the facility being smoke free. | |||
| 2026-07-23 | Violation | 1907 | .0608(b) |
| A copy of the Prevention of Shaken Baby and Abusive Head Trauma policy was not given to or explained to parents of newly enrolled children up to five years of age on or before the first day the child receives care at the center. Five (5) children’s files were monitored today. It was observed that one (1) recently enrolled child did not have an acknowledgement of having received or reviewed the facility Shaken Baby Policy. | |||
| 2026-07-15 | Unannounced Inspection | Yes | |
| 2026-07-15 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The program’s last approved Fire Inspection that was conducted utilizing the required DCDEE form was observed to have taken place on June 11, 2025. | |||
| 2026-07-15 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space One (1), the Two/Three-Year-Old classroom a container of disinfecting wipes labeled with the warning “Keep out of the Reach” was observed being stored in an unlocked cabinet in the bathroom. | |||
| 2026-07-15 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Personnel files and medical files were monitored for a new employee hired in June 2026 and a program substitute. It was observed that the new employee hired in June 2026 did not have a current medical assessment on file. | |||
| 2026-07-15 | Violation | 1033 | .0701(a) |
| On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Personnel files and medical files were monitored for a new employee hired in June 2026 and a program substitute. It was observed that the new employee hired in June 2026 did not have a current TB test/questionnaire on file. | |||
| 2026-07-15 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Personnel files and medical files were monitored for a new employee hired in June 2026 and a program substitute. It was observed that the new employee hired in June 2026 did not have documentation of receiving/reviewing the program’s Shaken Baby policy on file. | |||
| 2026-06-03 | Unannounced Inspection | Yes | |
| 2026-06-03 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In one (1) unlocked hallway bathroom a spray bottle of Odoban labeled with the warning “Keep out of the Reach” and accompanied with other warnings was observed being stored on shelf. | |||
| 2026-06-03 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. It was observed that the last documented monthly outdoor inspection on file had been conducted in April 2026. | |||
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