Bright Horizons At University City
Quick Facts
Missing details such as transportation or rates? Suggest an update to help other families.
Reviews
Facilities are great and high vaccination rate among families (everyone works at the hospital). However, management is horrible and teachers come and go every few weeks. Several teachers seem highly intimidated by the aggressive practices of the director, who mainly cares about the $$$. We left the center a couple of months ago as we saw things getting worse and worse after the unexpected departure of some of their staff. Would not recommend this place to any of my friends.
Write a Review
Write a review about Bright Horizons At University City. Let other families know what's great, or what could be improved. Please read our brief review guidelines to make your review as helpful as possible.
About the Provider
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Inspection Date | Reason | Description | Status |
|---|---|---|---|
| 2025-09-16 | Renewal | Renewal | Compliant - Finalized |
| 2025-04-16 | Allocated Unannounced Monitoring | 3270.31(e)(4)(i) - Age and Training | Compliant - Finalized |
|
Regulation: 3270.31(e)(4)(i) Description: Age and Training Noncompliance Area: During an allocated unannounced inspection conducted on 4/16/25, the Certification Representative reviewed the content of records of Staff #4. Staff #4 content of records included an expired Pediatric First Aid Certificate. Correction Required: Competence is the completion of training by a professional in the field of first-aid and cardiopulmonary resuscitation (CPR). All staff persons shall renew their certification in pediatric first aid and pediatric cardiopulmonary resuscitation (CPR) on or before the expiration of the most current certification. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) The Director already had staff #4 enrolled for Pediatric First Aid. |
|||
| 2025-04-16 | Allocated Unannounced Monitoring | 3270.32(a) - Comply with CPSL | Compliant - Finalized |
|
Regulation: 3270.32(a) Description: Comply with CPSL Noncompliance Area: During an allocated unannounced inspection conducted on 04/16/25, the Certification Representative reviewed the content of records of Staff # 3. Staff #3 content of records included an expired mandating reporting certificate. Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). SAFETY PLAN: The operator is required to submit to the Children and Youth Agency a plan of supervision or alternate arrangement as required by the Child Protective Services Law. LACKING REQUIRED HIRING DOCUMENTS: Facility Person # -- may not work in a child care position at the facility. PROVISIONAL HIRE UNSUPERVISED: A provisional employee may not be permitted to work alone with children and must work within the vicinity of a permanent employee. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) The Director will sure Staff #3 completes a new mandating reporting. |
|||
| 2025-04-16 | Allocated Unannounced Monitoring | 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information | Compliant - Finalized |
|
Regulation: 3270.32(a)/3270.192(4) Description: Comply with CPSL/CPSL information Noncompliance Area: During an allocated unannounced inspection conducted on 04/16/25, the Certification Representative reviewed the content of records of Staff #1, Staff #2, and Staff #5. Staff #1, Staff #2, and Staff #5 content of records did not include a Child Abuse Clearance. Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). SAFETY PLAN: The operator is required to submit to the Children and Youth Agency a plan of supervision or alternate arrangement as required by the Child Protective Services Law. LACKING REQUIRED HIRING DOCUMENTS: Facility Person # -- may not work in a child care position at the facility. PROVISIONAL HIRE UNSUPERVISED: A provisional employee may not be permitted to work alone with children and must work within the vicinity of a permanent employee. A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person #--- may not work in a child care position at the facility. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) The Director will have Staff #1, Staff #2, and Staff #5 complete or find the Child abuse clearance, |
|||
| 2024-09-26 | Renewal | 3270.134(a)/3270.152 - Child's hands washed/Adult Hygiene | Compliant - Finalized |
|
Regulation: 3270.134(a)/3270.152 Description: Child's hands washed/Adult Hygiene Noncompliance Area: At the time of renewal inspection observed that staff person in Toddler 2 room did not wash her hands after diapering and did not ensure that a child's hands are washed after diapering. Correction Required: A staff person shall ensure that a child's hands are washed before meals and snacks, after toileting and after being diapered. A facility person shall wash his hands before meals and snacks, and after toileting and after diapering a child. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Provider will have conversation with staff regarding this regulations. |
|||
| 2024-09-26 | Renewal | 3270.14/3270.21 - Pertinent Laws & Regulations/General Health and Safety | Compliant - Finalized |
|
Regulation: 3270.14/3270.21 Description: Pertinent Laws & Regulations/General Health and Safety Noncompliance Area: At the time of renewal inspection, staff person #8 was observed to be caring for children unsupervised. File of staff person #8 did not include Pediatric First aid and CPR training. Correction Required: A facility shall be operated in conformity with applicable Federal and State laws and regulations.State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Staff person #8 will be supervised at all times until she completes pediatric first aid and CPR. |
|||
| 2024-09-26 | Renewal | 3270.151(c)(3) - Exam communicable disease | Compliant - Finalized |
|
Regulation: 3270.151(c)(3) Description: Exam communicable disease Noncompliance Area: At the time of renewal inspection, health assessment of staff person #3 did not include an examination for communicable diseases and the results of that examination. Correction Required: An adult health assessment must include an examination for communicable diseases and the results of that examination. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Staff person #3 will ensure her health assessment includes an examination for communicable diseases or a new health assessment including this information will be obtained. |
|||
| 2024-09-26 | Renewal | 3270.181(e) - Emergency master file updated | Compliant - Finalized |
|
Regulation: 3270.181(e) Description: Emergency master file updated Noncompliance Area: At the time of renewal inspection observed that emergency information was not updated in Toddler 1, Toddler 3, Twos 1, Twos 3, Kindergarten, and Preschool 1 rooms. These classrooms had emergency contact forms that were updated by parents more than 6 months ago. Correction Required: If emergency information is updated in a master file, it shall be updated accordingly in other facility records. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Provider will update emergency contact froms in each room. |
|||
| 2024-09-26 | Renewal | 3270.192(2)(i) - Age | Compliant - Finalized |
|
Regulation: 3270.192(2)(i) Description: Age Noncompliance Area: At the time of the inspection, file of staff person #1, #2, #7 did not include verification of age. Correction Required: A facility person's record shall include verification of age. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Staff person #1 no longer works at the center, last day worked, 8/16/2024 Verification of age for staff persons #2 and #7 was received and placed in the employees files on 10/21/2024. |
|||
| 2024-09-26 | Renewal | 3270.192(5) - Two written references | Compliant - Finalized |
|
Regulation: 3270.192(5) Description: Two written references Noncompliance Area: At the time of renewal inspection record of staff person #6 did not include two written nonfamily references from individuals attesting to the person's suitability to serve as a facility person. Correction Required: A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Staff member #6 no longer works at the center, last day worked 10/15/2024 |
|||
| 2024-09-26 | Renewal | 3270.27(a)(5) - Emergency plan | Compliant - Finalized |
|
Regulation: 3270.27(a)(5) Description: Emergency plan Noncompliance Area: At the time of renewal inspection, emergency plan did not include accommodations during evacuation for infants and toddlers. Correction Required: The facility shall have an emergency plan that provides for accommodations for infants, toddlers, children with disabilities, and children with chronic medical conditions. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Provider will add evacuation for infants and toddlers to the emergency plan. |
|||
| 2024-09-26 | Renewal | 3270.27(c) - Training regarding plan | Compliant - Finalized |
|
Regulation: 3270.27(c) Description: Training regarding plan Noncompliance Area: At the time of renewal inspection, written verification that staff person #1 received training regarding the emergency plan at the time of initial employment was not observed in file of staff person #1. Correction Required: The operator shall assure that each facility person receives training regarding the emergency plan at the time of initial employment, on an annual basis and at the time of each plan update. The operator shall document the date of each training and the names of all facility persons who received the training and kept on file at the facility. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Staff person #1 is no longer at the center. Last day worked was 8/16/2024. |
|||
| 2024-09-26 | Renewal | 3270.31(f)(10) - Health and Safety Training - Pediatric First Aid and CPR | Compliant - Finalized |
|
Regulation: 3270.31(f)(10) Description: Health and Safety Training - Pediatric First Aid and CPR Noncompliance Area: At the time of renewal inspection, file of staff person #8 did not include verification that staff person #8 completed pediatric first aid and CPR training within 90 days of hire. Pediatric first aid and CPR of staff person #10 was not from and PA approved curriculum and PQAS certified trainers. Correction Required: Staff persons shall complete professional development in pediatric first aid and pediatric cardiopulmonary resuscitation within 90 days of hire. Staff person #8 and #10 must receive pediatric first-aid/CPR training in an approved curriculum by a PQAS-certified trainer. Until such time as the correction is implemented, staff person #8 must be supervised, when interacting with children, by an AGS who has completed the required training related to this citation. If there no staff available to supervise staff person #8, staff person #8 may not work in a child-care position at the facility. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Staff person #8 will be supervised all times until they complete PA pediatric First Aid and CPR Staff person #10 no longer working at center; last day worked 10/31/24 |
|||
| 2024-09-26 | Renewal | 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information | Compliant - Finalized |
|
Regulation: 3270.32(a)/3270.192(4) Description: Comply with CPSL/CPSL information Noncompliance Area: At the time of renewal inspection, file of staff person #1 did not include NSOR certificate and Virginia state police, Verginia child abuse, and Verginia sex offender clearances. Staff person #1 provisional hired period ended on 8/28/24. File of staff person #4, who is a provisional hire, did not include verification that staff person #4 applied for NJ child abuse clearance. File of staff person #5 did not include NSOR certificate and DHS required FBI clearance. Staff person #5 provisional hire period ended on 10/2/24. File of staff person #6, who is provisional hire, did not include verification that staff person #6 applied for California child abuse, California state police and California sex offender clearances. File of staff person #9 did not include complete PA child abuse clearance required at the time of hire. File of staff person #9 did not include application for PA state police clearance, California child abuse, California state police and California sex offender clearances. At the time of renewal inspection, file of staff person #10, who is not a provisional hire, did not include all pages of rap sheet of DHS required FBI clearance. File of staff person #10 did not include Disclosure statement and PA approved mandated reporter training. Mandated reporter training on file was from the state of Illinois. Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). LACKING REQUIRED HIRING DOCUMENTS: Staff Person #9 may not work in a child care position at the facility. PROVISIONAL HIRE UNSUPERVISED: A provisional employee may not be permitted to work alone with children and must work within the vicinity of a permanent employee. A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Staff Person #1, #5, #9 may not work in a child care position at the facility. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Staff person #1 is no longer at the center. Last day worked was 8/16/2024. Staff person #4 has submitted her out-of state clearances and proof of submission was sent to licensor on 10/24. Staff person #5 has been removed from a child care position in the center until their remaining clearances are submitted. Staff person #6 no longer at the center, their last day worked 10/15/2024 Staff person #9 has received her PA Child Abuse Clearance and PA State Police Clearance and has applied for CA Child Abuse, State Police and Sex Offender clearances and proof of submission was sent to licensor 10/21/2024 Staff person #10 no longer working at the center; last day worked 10/31/24 |
|||
| 2024-09-26 | Renewal | 3270.94(a)(4) - Hypothetical locations | Compliant - Finalized |
|
Regulation: 3270.94(a)(4) Description: Hypothetical locations Noncompliance Area: At the time of renewal inspection observed that hypothetical locations of the fire are not rotated around the facility for each drill. Correction Required: The Director or designated staff person who is responsible for compliance with this chapter shall conduct fire drills and ensure that the hypothetical locations of the fire are rotated around the facility for each drill such that the hypothetical location is never the same for consecutive drills. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Provider will make sure hypothetical locations of the fire are rotated around the facility for each drill. |
|||
| 2023-11-02 | Renewal | Renewal | Compliant - Finalized |
| 2022-09-15 | Renewal | 3270.65 - Protective Outlet Covers 5 yrs. or less | Compliant - Finalized |
|
Regulation: 3270.65 Description: Protective Outlet Covers 5 yrs. or less Noncompliance Area: During the renewal inspection on 09/15/22, there were missing outlet covers observed in preschool #1 room and in k prep #2 room. Correction Required: Protective receptacle covers shall be placed in electrical outlets accessible to children 5 years of age or younger. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Outlets were covered |
|||
| 2022-09-15 | Renewal | 3270.66(a) - Locked or inaccessible | Compliant - Finalized |
|
Regulation: 3270.66(a) Description: Locked or inaccessible Noncompliance Area: During the renewal inspection on 09/15/22, there was bleach/water solution observed on the sink in toddler #2 room and twos #1 room accessible to children. Correction Required: Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Disinfectant bottle was removed |
|||
| 2022-01-04 | Renewal | 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information | Compliant - Finalized |
|
Regulation: 3270.32(a)/3270.192(4) Description: Comply with CPSL/CPSL information Noncompliance Area: At the time of renewal inspection, file of staff person #1 hired on 3/18/19 did not include child abuse clearance from the state of Connecticut, where staff person #1 lived within the last 5 years. At the time of the inspection staff person #1 was working alone with children in Twos 1 room. Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person #1 may not work in a child care position at the facility. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Staff person #1 applied for child abuse clearance from the state of Connecticut and is waiting for the results. Staff person #1 will be on administrative leave effective 1/25/22 until out of state child abuse clearance will be provided. |
|||
If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
Providers in ZIP Code 19104
Looking for Child Care?