Primrose School Of Lake Norman
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Contact Information
📞 (704) 658-0460Reviews
Aside from the lice outbreak and my personal opinions of this school.. My daughter stopped wanting to go there after a year. She fought me every morning to get dressed and begged me to stay home. Which I did as much as I could because of her unhappiness.. She clung to me when I dropped her off in the mornings.. At first I thought she was being a difficult 4 year old, just going through a phase. We parted ways with primrose and enrolled her into a new school and within 3 days of starting the new school not only does she go to bed easier with the excitement of waking up, but she willing gets dressed with ease, brushes her teeth and says how much she loves her new teacher. The curriculum at her new school is way more robust, leading me to think she got bored with primrose. So everything that happened with Primrose's lice issue for causing us to part ways, was a very big blessing in disguise for us.
Update 9/20/16:
It has been a week since we left primrose and they charged us 305.00 in tuition for this week. Our daughter isn't enrolled there anymore and they continue to charge us for services they are no longer providing. As a business owner, I feel it's common sense to stop ACH drafts as soon as you render services. But I guess that's common sense not everyone shares. Having money drafted from your acct for no reason is illegal. But majority of business owners know this already.
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About the Provider
Hours of Operation
- Days of Operation Monday–Friday
- Open HoursM-F 7:00AM - 6:00PM
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-08-25 | Unannounced Inspection | Yes | |
| 2026-08-25 | Violation | 1792 | .0901(i) |
| Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space 8, there was a Starbucks iced coffee on the counter that does not meet meal pattern guidelines. | |||
| 2026-02-16 | Unannounced Inspection | Yes | |
| 2026-02-16 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. A staff member that worked at this facility from 12/14/22 to 12/23/23 completed new staff orientation on 1/24/23. She was rehired on 4/2/25 and has not received new staff orientation since she returned. | |||
| 2026-01-07 | Unannounced Inspection | Yes | |
| 2026-01-07 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. Space #2 had a medication administration form for Aquaphor that did not include the amount to be used. | |||
| 2025-10-21 | Unannounced Inspection | Yes | |
| 2025-10-21 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. Space 4 had a large bottle of blowing bubbles and a "Magic Eraser" cleaning sponge located on the counter with the sink. The outdoor play area used by the children 4 years of age to 6 years of age had wooden fencing surrounding the HVAC units. There were nails and screws that were exposed and sticking out on some of the bottom and top areas. The wood in the same areas was warped and splintering. The large plastic bin storing toys located in the outdoor play area used by children between two years and three years of age is broken and will need to be repaired or removed. | |||
| 2025-10-21 | Violation | 9995 | |
| A violation was found for which there is no item number. 15A NCAC 18A .2818(e)Handwash signs shall be posted at every handwash lavatory area. The signs shall instruct children and child care center employees to wash their hands in accordance with Rule .2803. There were three children bathrooms (spaces 6, 8, & 10) monitored that did not have hand-washing signs posted. | |||
| 2024-01-29 | Unannounced Inspection | Yes | |
| 2024-01-29 | Violation | 410 | GS 110-91(2);.0508(c) |
| Each child did not have an opportunity to be outdoors daily, if weather conditions permitted. It was stated by the director that the child does not go outside with the class every day. | |||
| 2024-01-29 | Violation | 502 | 10A NCAC 09 .0901(a) |
| Number and size of servings were not appropriate for ages and developmental levels of children in care. In space 7 the children were not served the proper serving of milk during lunch. | |||
| 2024-01-29 | Violation | 614 | 15A NCAC 18A .2821(e) |
| Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In space #3 and #4 several cots were not spaced 18" apart during rest time. | |||
| 2024-01-29 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. It was stated by the director that she placed the coat of the child on backwards not meeting the developmental needs of the child as stated on file and expressed by parent to staff. | |||
| 2024-01-08 | Unannounced Inspection | Yes | |
| 2024-01-08 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. Current activity plans were not posted in 3 classrooms. This was corrected during the visit by the director. | |||
| 2024-01-08 | Violation | 533 | 15A NCAC 18A .2804(d) |
| Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One child had bottles in the infant refrigerator that were not dated. | |||
| 2024-01-08 | Violation | 540 | 10A NCAC 09 .0902(a) |
| An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) Four infant feeding plans were not posted or completed. | |||
| 2024-01-08 | Violation | 828 | .0604 (m) |
| Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. The air conditioning unit was accessible because the gate that holds the unit was not locked. | |||
| 2024-01-08 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In the classroom for the two year old's a plastic storage bag was in a box that was in the reach of children. The director removed the bag. | |||
| 2024-01-08 | Violation | 887 | .0606(g) |
| Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. One child was in the crib sleeping and the sleep log had not been completed. It was not recorded what time the child was laid down, and if the teachers had been doing checks on the infant. | |||
| 2024-01-08 | Violation | 1301 | GS 110-91(9) |
| Center did not maintain a record of daily attendance In 4 classrooms the attendance was not complete. | |||
| 2023-07-25 | Unannounced Inspection | Yes | |
| 2023-07-25 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. Two medication forms one in the Early Pre-school class and one in the Pre-school 1 class did not have the amount completed on the medication form. This was corrected by the director. | |||
| 2023-07-25 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly Playground inspections have not been completed monthly. The last playground inspection was conducted on May 30,2023. | |||
| 2023-06-29 | Unannounced Inspection | No | |
| 2023-01-31 | Unannounced Inspection | Yes | |
| 2023-01-31 | Violation | 849 | .0803(12) |
| Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Authorization for the medication for students (CF) had expired. This was in the classroom for the toddlers. | |||
| 2023-01-31 | Violation | 1124 | 10A NCAC 09 .1003(d) |
| Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Three afterschool students did not have emergency information on the van or in the transportation binder. | |||
| 2022-03-01 | Unannounced Inspection | No | |
| 2022-02-24 | Unannounced Inspection | Yes | |
| 2022-02-24 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. A 4 year old child remained in the classroom bathroom while staff and children in his group went outside. | |||
| 2022-02-11 | Unannounced Inspection | Yes | |
| 2022-02-11 | Violation | 468 | .0510(d)(1) |
| When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. In spaces #4, #6, and #9, I observed only two types of blocks available for the children to use. In space #10, I observed that there were not enough books accessible for the children to use. Blocks and books were added to the classrooms during my visit today. | |||
| 2022-02-11 | Violation | 849 | .0803(12) |
| Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Two prescription medicines had instructions to dispose of the products by January 18, 2022, and the other by January 2, 2022. The actual medication expiration dates were still current, however, since the pharmacist instructions indicated they needed to be discarded, the products should have been removed. | |||
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