Four Star Center License
✓ Licensed
Tutor Time Child Care / Learning Center
Mooresville, NC
· Iredell County
122 BALMY LANE,
Mooresville, NC 28117
Quick Facts
Capacity
199 children
Age Range
0 through 12
Subsidized Program
Participates
State Rating
4
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Contact Information
📞 (704) 799-3366
Licensed Four Star Center License
Active License
License Number
49000363
License Holder
TUTOR TIME LEARNING CENTERS, LLC
License Issued
Mar 19, 2025
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
Reviews
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About the Provider
Tutor Time offers quality child-care education at more than 200 schools throughout the United States. We are dedicated to fostering educational development, building self-esteem and sparking imagination in a safe and unique environment. Our schools are expertly designed to encourage exploration, dramatic play and problem solving.
Additional Information:
Four Star Center License
Hours of Operation
- Days of Operation Monday–Friday
- Open Hours06:30 AM - 06:30 PM
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-08-12 | Unannounced Inspection | Yes | 0826-062L |
| 2026-08-12 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. On August 7, 2026 at approximately 7:05am an infant was in a crib with hot water dispensers. | |||
| 2026-01-14 | Unannounced Inspection | Yes | |
| 2026-01-14 | Violation | 524 | .0510(d)(2)(A-C) |
| When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. In Pre-K screen time was not logged for children. | |||
| 2026-01-14 | Violation | 533 | 15A NCAC 18A .2804(d) |
| Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In the space for Infant 2 one child did not have bottles labeled with the correct name and date. | |||
| 2026-01-14 | Violation | 604 | 15A NCAC 18A .2818(a) |
| Lavatories were not kept clean, in good repair and kept free of storage. Lavatories in classrooms were used for storage. Classroom materials clothing, chairs, cleaning materials, and other items were stored in the lavatories. | |||
| 2026-01-14 | Violation | 620 | 15A NCAC 18A .2825(a) |
| All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Wall in all classroom have chipped paint. Classroom walls need to be painted. | |||
| 2026-01-14 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. In space Early Preschool 1 the table in the dramatic play had a broken leg. The Lego table had chipping paint and toy shelves need to be painted. | |||
| 2026-01-14 | Violation | 1034 | .0701(a) |
| All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff with hire date 4/9/18 did not have current health questionnaire on file it was dated 1/9/25. | |||
| 2026-01-14 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff member with the hire date of 4/9/18 did not have a emergency information form on file. | |||
| 2026-01-14 | Violation | 1044 | G.S. 110-90.2(b) & .2703(n)&(o) |
| Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). Staff member with the hire date of 9/30/19 did not complete the qualification letter prior to the expiration date. | |||
| 2026-01-14 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff with the hire date of 9/30/19 did not have all the required training hours completed. | |||
| 2026-01-14 | Violation | 1314 | .0802(c)(2) |
| Emergency information did not name child's health care professional. Child with date of birth 4/30/23 emergency information did not have a health care professional listed. | |||
| 2026-01-14 | Violation | 1320 | GS 110-91(1);.0302(d)(2); .0304(g) |
| Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. Child with date of birth 8/24/25 does not have medical exam on file. | |||
| 2026-01-14 | Violation | 1323 | 10A NCAC 09 .0302(d)(2) |
| Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Child DOB 8/24/25 does not have an immunization record on file. | |||
| 2026-01-14 | Violation | 1824 | .0607(e) |
| The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Staff with the hire date of 4/9/18 did not have information that the EPR plan was reviewed annually. | |||
| 2026-01-14 | Violation | 1902 | .1104 |
| The professional development plan was not reviewed annually. Staff with the hire date of 4/9/18 did not have a annual development plan. | |||
| 2025-11-10 | Unannounced Inspection | No | |
| 2025-10-27 | Unannounced Inspection | No | |
| 2025-09-17 | Unannounced Inspection | No | 0625-094A |
| 2025-08-06 | Unannounced Inspection | No | 0625-094A |
| 2025-07-29 | Unannounced Inspection | Yes | |
| 2025-07-29 | Violation | 533 | 15A NCAC 18A .2804(d) |
| Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One sippy cup in space 5 was not labeled with the name of the child and the current date. | |||
| 2025-07-29 | Violation | 842 | 10A NCAC 09 .0803(1)(a & b) |
| A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space 10 medication authorization form was not with the medication and medication was given to student with out instructions from the health professional. | |||
| 2025-07-29 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. In space 3, 5, and 7 medication forms were on completed with the required information by the parent. | |||
| 2025-07-29 | Violation | 849 | .0803(12) |
| Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space 5 one left over medication was not returned to parent after course of treatment. | |||
| 2025-07-29 | Violation | 1792 | .0901(i) |
| Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. Staff had an open energy drink on the counter. | |||
| 2025-07-29 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. An emergency drill has not been conducted every three months. The last drill was conducted 3/4/25. | |||
| 2025-07-17 | Unannounced Inspection | No | 0725-146L |
| 2025-06-18 | Unannounced Inspection | Yes | 0625-094A |
| 2025-06-18 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. A 1-year-old child sustained injuries that were unable to be explained by the staff members who provided care to the child. | |||
| 2025-06-18 | Violation | 852 | .0802 (e) |
| Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Incident reports were completed for injuries sustained by a one-year-old child on 6/10/25 but did not include all required information. | |||
| 2025-04-22 | Announced Inspection | No | |
| 2025-03-10 | Unannounced Inspection | Yes | 0325-076L |
| 2025-03-10 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. Staff left bleach water on changing table and child was laid on the wet table. | |||
| 2025-03-10 | Violation | 853 | .0802(g)(1-6) |
| Incident logs were not completed and maintained as required. The incident log was not current and incident reports that were on file were not logged on the incident log. | |||
| 2025-03-10 | Violation | 1952 | .0802(e) |
| A copy of the incident report was not given to the parent. An incident occurring on 3/5/25 in space seven (7) and an incident report was not written by the teacher or administrative staff. | |||
| 2025-03-06 | Unannounced Inspection | No | |
| 2025-02-21 | Unannounced Inspection | Yes | |
| 2025-02-21 | Violation | 301 | GS 110-91(7);.0713(a-d) |
| Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In space 1 classroom for the 3 year-olds when I entered the classroom the ratio was 11 children to one teacher. The ratio for this classroom is 10 children to one teacher. | |||
| 2025-02-21 | Violation | 404 | 15A NCAC 18A .2803(a) |
| All staff did not wash their hands thoroughly after diapering each child. In space 2 teacher was not using the proper diapering procedure concerning washing hands between each change. | |||
| 2025-02-21 | Violation | 410 | GS 110-91(2);.0508(c) |
| Each child did not have an opportunity to be outdoors daily, if weather conditions permitted. Infant A and B has not been taking the children outside daily. | |||
| 2025-02-21 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. In space 1, and space 7 activity plans were not current. | |||
| 2025-02-21 | Violation | 468 | .0510(d)(1) |
| When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. In space 1, 9,10,and 11 materials in activity areas were not of sufficient quantity for children to have a choice of activities. | |||
| 2025-02-21 | Violation | 488 | .0510(e)(3) |
| For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In spaces 2, 3, 5, 7,and 8 there was not a sufficient quantity of toys in the activity areas. | |||
| 2025-02-21 | Violation | 524 | .0510(d)(2)(A-C) |
| When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. In space 10 for the four and five year old's the screen chart were not completed for screen time in this classroom. | |||
| 2025-02-21 | Violation | 533 | 15A NCAC 18A .2804(d) |
| Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Infant B 2 bottles were not labeled with name and date. | |||
| 2025-02-21 | Violation | 620 | 15A NCAC 18A .2825(a) |
| All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Door to space 11 the handle to open the door was broken and coming off the door. | |||
| 2025-02-21 | Violation | 887 | .0606(g) |
| Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space for the infants A & B sleep logs were not current for the week of February 17-21. | |||
| 2025-02-21 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Employee hire date 6/5/24 did not have a medical report on file. One on file was dated 03/07/23. | |||
| 2025-02-21 | Violation | 1033 | .0701(a) |
| On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Staff hire date 06/05/24 did not have a TB screening on file. The one on file was dated 03/09/23 and was expired. | |||
| 2025-02-21 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Employee with the hire date 9/9/24 does not have a current First Aid card/certificate on file. | |||
| 2025-02-21 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Employee with the hire date 9/9/24 does not have a current CPR certificate/card on file. | |||
| 2025-01-31 | Unannounced Inspection | No | |
| 2024-12-18 | Unannounced Inspection | No | |
| 2024-11-04 | Unannounced Inspection | Yes | |
| 2024-11-04 | Violation | 842 | 10A NCAC 09 .0803(1)(a & b) |
| A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Diaper Cream was administered without written authorization. | |||
| 2024-11-04 | Violation | 846 | 10A NCAC 09 .0803(4) |
| Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. Cream used for child was not in the original container. | |||
| 2024-11-04 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. Parent authorization form for diaper cream did not contain all required information. | |||
| 2024-11-04 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. 8 staff members with the hire dates of 6/03/24, 4/19/2021, 06/10/2024, 12/26/2023, 05/13/2024, 05/16/2022, 01/20/2020, and 06/17/2024 did not have a current First Aid certificate on file for view. | |||
| 2024-11-04 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Eight staff members with the hire dates of 6/03/24, 4/19/2021, 06/10/2024, 12/26/2023, 05/13/2024, 05/16/2022, 01/20/2020, and 06/17/2024 did not have a current CPR certificate on file for view. | |||
| 2024-10-04 | Unannounced Inspection | No | |
| 2024-08-13 | Unannounced Inspection | Yes | 0824-038L |
| 2024-08-13 | Violation | 9995 | |
| Sanitation Rule 15A NCAC 18A .2815 (e) Hot water that exceeds 120 degrees Fahrenheit is a burn hazard and shall not be provided in areas accessible to children. The kitchen door was unlocked while unoccupied. | |||
| 2024-07-29 | Unannounced Inspection | Yes | 0724-258L |
| 2024-07-29 | Violation | 852 | .0802 (e) |
| Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Incident report was not completed when a child was injured and a copy was not given to parent to sign. | |||
| 2024-07-29 | Violation | 1418 | .2505(c)(2) |
| Drinking water was not available to children at all times regardless of where activities were provided. Drinking water was not available to all children during outside play. | |||
| 2024-07-18 | Unannounced Inspection | No | 0324-064A |
| 2024-06-10 | Unannounced Inspection | No | |
| 2024-05-28 | Unannounced Inspection | Yes | |
| 2024-05-28 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. Activity plan was not current in School Age room | |||
| 2024-05-28 | Violation | 488 | .0510(e)(3) |
| For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In Space 4, 7, 8 materials need to be added to each activity area. | |||
| 2024-05-28 | Violation | 526 | 10A NCAC 09 .0901(b) |
| Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Menu was not current in the kitchen. | |||
| 2024-05-28 | Violation | 540 | 10A NCAC 09 .0902(a) |
| An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence)Feeding plan were not posted in the infant spaces. | |||
| 2024-05-28 | Violation | 618 | 15A NCAC 18A .2819(b) |
| Diaper changing surfaces were not kept free of storage. In infant 1 space markers were stored on changing table. | |||
| 2024-05-28 | Violation | 620 | 15A NCAC 18A .2825(a) |
| All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Walls through out the building need painting and cleaned. | |||
| 2024-05-28 | Violation | 808 | 15A NCAC 18A .2832(a) |
| The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. Standing water was on the playground for the Pre-K and grass needs to be cut on all playgrounds. | |||
| 2024-05-28 | Violation | 824 | GS 110-91(6); .0605((i) |
| Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. Fence on the toddler playground has protrusions at the top and the bottom. Fence needs to be attached to the in some areas. | |||
| 2024-05-28 | Violation | 826 | .0605(i) |
| Gates to the fenced outdoor play area did not remain closed while children occupied the area. Fence on the toddler playground was open to the outside road. | |||
| 2024-05-28 | Violation | 829 | .0604(n) |
| Gas tanks, gas, and/or charcoal grills, were not inaccessible or in a protective enclosure, making them accessible to children. A charcoal grill was accessible on the playground that is used for the Pre-K children. | |||
| 2024-05-28 | Violation | 842 | 10A NCAC 09 .0803(1)(a & b) |
| A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Two medications did not have authorization forms in the two year old space. One medication did not have authorization form in the one year old space. | |||
| 2024-05-28 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. In space 3 and 4 two forms for medication authorization was not completed and one diaper cream was expired. In space 7 and 8 there were forms with not amount of cream to be applied not on authorization sheet. | |||
| 2024-05-28 | Violation | 887 | .0606(g) |
| Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. One student did not have sleep log completed. Last date sleep log was done is 5/21/24. | |||
| 2024-05-28 | Violation | 1033 | .0701(a) |
| On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Staff hired on 3/26/24 does not have a TB test or screening on file. | |||
| 2024-05-28 | Violation | 1232 | 10A NCAC 09 .0514(f) |
| Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff member hired 3/26/24 does not have a annual staff evaluation and staff developmental plan on file. | |||
| 2024-05-28 | Violation | 1233 | 10A NCAC 09 .0514(g) |
| Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. Employee with hire date 3/22/24 did not have a signed and dated statement of job description and that they have received personnel and operational policies. | |||
| 2024-05-28 | Violation | 1825 | .0607(f) |
| All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. One staff hired 3/22/24 did not have it reviewed at orientation. | |||
| 2024-05-28 | Violation | 1851 | .0604(j) |
| The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. Three children files did not have a signed tobacco restriction in writing. | |||
| 2024-05-07 | Unannounced Inspection | Yes | 0524-044L |
| 2024-05-07 | Violation | 886 | .0606(a)(5) |
| The temperature in a room where infants aged 12 months or younger where sleeping exceeded 75 degrees. Temperature in the infant classrooms was at 75 or above on 2 days 4/30 and 5/1. | |||
| 2024-05-01 | Unannounced Inspection | Yes | 0324-262A |
| 2024-05-01 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. A staff member engaged in a verbal altercation with a parent of an enrolled child in a classroom on 3/19/24 while children were present. | |||
| 2024-03-25 | Unannounced Inspection | Yes | 0324-262A |
| 2024-03-25 | Unannounced Inspection | No | 0324-064A |
| 2024-03-25 | Violation | 1030 | .0302(d)(1)(A) |
| Application for employment and date of birth was not on file for all staff. On March 25, 2024, a staff member did not have an employment application on file. | |||
| 2024-03-11 | Unannounced Inspection | Yes | 0324-064A |
| 2024-03-11 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On 3/4/24, a staff member failed to interact with children in a nurturing and appropriate manner. The staff member yelled at and used a harsh tone with children, pointed her finger at children aggressively, slammed her hand down on tables, and was observed using her cell phone while responsible for children. | |||
| 2024-03-11 | Violation | 904 | .1803(a)(1) |
| Child was handled roughly. A staff member physically and aggressively handled multiple four and five-year-old children and physically moved a child's hands from the child's ears. As the staff member aggressively lifted and carried a child out of the room, a seated child was hit in the head as a result of the staff member’s actions. | |||
| 2024-03-11 | Violation | 1233 | 10A NCAC 09 .0514(g) |
| Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. A staff member did not have a signed staff acknowledgement of the most recently approved discipline policy in their staff file. The policy was effective December 2023. A staff member failed to notify center administration, as required by the center’s discipline policy, when another staff member did not attend to multiple four and five year-old children in a nurturing and appropriate manner and handled children roughly. | |||
| 2024-03-11 | Violation | 1756 | 10A NCAC 09 .2818 |
| Enhanced staff/child ratios and group sizes were not met. On March 4, 2024, staff child ratios were not maintained on three different occasions when two staff members left the classroom, separately, resulting in one staff member being left with 19 children. | |||
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