One Star Center License
✓ Licensed
Woodland Heights - ISS Staff Childcare
Mooresville, NC
· Iredell County
288 Forest Lake Blvd,
Mooresville, NC 28117
Quick Facts
Capacity
58 children
Age Range
0 through 5
Subsidized Program
Does not participate
State Rating
1
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Licensed One Star Center License
Active License
License Number
49000584
License Holder
Iredell Statesville Schools
License Issued
Feb 8, 2024
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
Reviews
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About the Provider
Woodland Heights - ISS Staff Childcare is a One Star Center License in MOORESVILLE NC, with a maximum capacity of 58 children. This child care center helps with children in the age range of 0 through 5. The provider does not participate in a subsidized child care program.
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-02-10 | Unannounced Inspection | Yes | |
| 2026-02-10 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. Current lesson plan was not posted. | |||
| 2026-02-10 | Violation | 853 | .0802(g)(1-6) |
| Incident logs were not completed and maintained as required. Incident reports were not logged on the incident log. | |||
| 2026-02-10 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff with the hire date of 6/1/23 does not have the required training hours. | |||
| 2026-02-10 | Violation | 1232 | 10A NCAC 09 .0514(f) |
| Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Staff with the hire dates 10/21/24 does not have annual staff evaluation on file. | |||
| 2025-09-23 | Unannounced Inspection | No | |
| 2025-09-10 | Unannounced Inspection | Yes | |
| 2025-09-10 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Fire inspection posted was dated 05/07/24. | |||
| 2025-09-10 | Violation | 301 | GS 110-91(7);.0713(a-d) |
| Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. The staff/child ratio was not met for the number of children in the classroom. | |||
| 2025-09-10 | Violation | 318 | 10A NCAC 09 .0713(a)(6) |
| Children between 12 and 24 months of age were grouped with children 3 years of age or older. I observed that two children 12 months of age were grouped with children 3 years of age or older. | |||
| 2025-09-10 | Violation | 1043 | G.S. 110-91( 9) |
| All staff records, except financial records, were not made available for review. One staff member that was working as a substitute did not have a file for review at the facility. | |||
| 2025-09-10 | Violation | 1792 | .0901(i) |
| Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. Teacher food was on counter that did not meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. | |||
| 2025-09-10 | Violation | 1805 | G.S. 110-90.2 & .2703(r) |
| A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility does not have all current employees listed on the ABCMS portal roster. | |||
| 2025-09-10 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Documentation of a Shelter-in-place or Lockdown drill has not been logged on the emergency drill log. | |||
| 2025-03-05 | Unannounced Inspection | Yes | |
| 2025-03-05 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. On space M-7 for the pre-school children a current activity plan was not posted. | |||
| 2025-03-05 | Violation | 533 | 15A NCAC 18A .2804(d) |
| Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One sippy cup did not have the child's name on the cup and 2 did not have the date. | |||
| 2025-03-05 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. In the classroom for infants 2 medication authorization forms for children were not completed with amount of cream to apply and expiration dates. In the classroom for toddlers 2 medication authorization forms did not have the amount of cream to be applied and the expiration dates. | |||
| 2025-03-05 | Violation | 887 | .0606(g) |
| Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Two infants sleep log documentation was not completed for 2 days this week. | |||
| 2025-03-05 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff with hire date 9/8/23 did not complete required number of training hours. | |||
| 2025-03-05 | Violation | 1067 | .1101(a)(b) |
| Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Employee hired 2/13/25 did not complete six clock hours of training in required topic areas. | |||
| 2025-03-05 | Violation | 1328 | G.S. 110-91(9) |
| Children's records were not made available for review. 1 child did not have a file to review. | |||
| 2025-03-05 | Violation | 1824 | .0607(e) |
| The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. No staff have documentation that an annual ERP training was conducted. | |||
| 2025-03-05 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Employee with the hire date of 2/13/2025 did not have Shaken Baby Syndrome and Abusive Head Trauma policy acknowledgement on file. | |||
| 2024-10-21 | Unannounced Inspection | Yes | |
| 2024-10-21 | Violation | 842 | 10A NCAC 09 .0803(1)(a & b) |
| A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. 3 diaper creams did not have written authorization forms from the parents. | |||
| 2024-10-21 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Employees with the hire dates 9/27/23 and 10/11/23 have not completed Recognizing and Responding to Suspicions of Child Maltreatment training and does not have a copy of the certificate in staff file. | |||
| 2024-05-08 | Unannounced Inspection | Yes | |
| 2024-05-08 | Violation | 537 | 15A NCAC 18A .2804(d)&(g) |
| Baby food that had been opened was not covered, labeled with date opened, properly refrigerated and/or used within two days of opening. In the infant room refrigerator an open container of baby food was in the frig. The food was not covered or dated. | |||
| 2024-05-08 | Violation | 808 | 15A NCAC 18A .2832(a) |
| The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. Outdoor sandbox that is outside the infant classroom door had standing water. | |||
| 2024-05-08 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In the toddler classroom supper sorb used to clean vomit was not in locked cabinet. | |||
| 2024-05-08 | Violation | 841 | 15A NCAC 18A .2820(d) |
| Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Diaper cream was stored in children cubby. | |||
| 2024-05-08 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. One medication form was not completed by parent and did not have the amount of cream to be applied. | |||
| 2024-05-08 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Playground inspection are not conducted monthly. The last inspection was dated February 02/12/2024. | |||
| 2024-05-08 | Violation | 1065 | .1102(f) |
| Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. Employee that was hired on 3/04/24 does not have ITS_SIDS within 2 months of hire. | |||
| 2024-05-08 | Violation | 1301 | GS 110-91(9) |
| Center did not maintain a record of daily attendance. Attendance in the Pre-school room has not been completed for May 1st- May 8th. | |||
| 2024-05-08 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Facility has not conducted a shelter-in-place or Lockdown drill since 12/1/2023. | |||
| 2024-05-08 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Employee hire date 9/27/23 does not have Recognizing and Responding to Suspicions of Child Maltreatment training. | |||
| 2023-12-13 | Unannounced Inspection | No | |
| 2023-11-28 | Unannounced Inspection | Yes | 1123-238L |
| 2023-11-28 | Violation | 125 | 10A NCAC 09 .0302(d)(4) |
| Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival and departure logs are not maintained by staff and parents. | |||
| 2023-11-28 | Violation | 887 | .0606(g) |
| Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Sleep charts are not completed daily by staff when children are sleeping. | |||
| 2023-11-28 | Violation | 1301 | GS 110-91(9) |
| Center did not maintain a record of daily attendance. Upon review of records and files the attendance is not completed daily. | |||
| 2023-11-07 | Unannounced Inspection | Yes | |
| 2023-11-07 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in the infant and toddler classrooms. The activity plan posted was from the last visit. | |||
| 2023-11-07 | Violation | 532 | 10A NCAC 09 .0902(b) |
| All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. Child was in a feed chair when bottle was given to child. | |||
| 2023-11-07 | Violation | 536 | 15A NCAC 18A .2804(d) |
| Formula and other beverages which require refrigeration were not identified for each child or properly refrigerated. Bottles were in the refrigerator which was not the proper temperature. | |||
| 2023-11-07 | Violation | 815 | 10A NCAC 09 .0604(f) |
| Electrical cords were accessible to infants and toddlers. Vacuum was left out and crawling infants were playing with the cord. | |||
| 2023-11-07 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. Medication form did not have the proper amount of diaper cream to be applied. | |||
| 2023-11-07 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Playground inspections are not completed monthly. Last playground inspection was dated 8/14/23. | |||
| 2023-11-07 | Violation | 1301 | GS 110-91(9) |
| Center did not maintain a record of daily attendance. Attendance has not been done in all classroom for 11/07/23 | |||
| 2023-09-13 | Unannounced Inspection | Yes | |
| 2023-09-13 | Violation | 468 | .0510(d)(1) |
| When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. Space 3 only had one activity in the manipulative center, two activities in the block center, one activity in the book center. Space 3 did not have music toys available. Space 2 did not have pretend play or books available. | |||
| 2023-09-13 | Violation | 533 | 15A NCAC 18A .2804(d) |
| Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Two bottles in space 2 were not labeled with today's date. | |||
| 2023-09-13 | Violation | 887 | .0606(g) |
| Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Three infants in space 2 did not have record of documenting checking on sleeping infants on the safe sleep log this week. | |||
| 2023-09-13 | Violation | 1030 | .0302(d)(1)(A) |
| Application for employment and date of birth was not on file for all staff. Four staff members did not complete an employment application on or before their first day of employment. | |||
| 2023-09-13 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member had a medical statement on file that was completed more than 12 months from their employment date. | |||
| 2023-09-13 | Violation | 1033 | .0701(a) |
| On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Two staff members had a TB test on file that was older than 12 months from their employment date. | |||
| 2023-09-13 | Violation | 1043 | G.S. 110-91( 9) |
| All staff records, except financial records, were not made available for review. One staff member who started working yesterday did not have a staff file available for review. | |||
| 2023-09-13 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff member has not completed their new staff orientation within the first six weeks of employment. | |||
| 2023-09-13 | Violation | 1314 | .0802(c)(2) |
| Emergency information did not name childs health care professional. One child's file did not have the health care professional listed on the application. | |||
| 2023-09-13 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff member did not have a receipt for reviewing the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy on file. | |||
| 2023-09-13 | Violation | 1907 | .0608(b) |
| A copy of the Prevention of Shaken Baby and Abusive Head Trauma policy was not given to or explained to parents of newly enrolled children up to five years of age on or before the first day the child receives care at the center. Three children's files did not have a signed statement that parents have received a copy of the Prevention of Shaken Baby and Abusive Head Trauma policy. | |||
| 2023-08-04 | Announced Inspection | No | |
| 2023-04-19 | Announced Inspection | No | |
| 2023-02-28 | Announced Inspection | No | |
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