YMCA After School Program 5/6

Director was very unprofessional. A few days prior to the start date for my child, I called because I had a few questions about the bill. Long story short, because I inquired about the bill, the director stated she felt she needed to give her opinion on what she thought I was thinking. She stated She felt I was hesitant and did not want to enroll my child there. Mind you, why would I fill out the registration packet, drop it off with a personal check in hand ready to pay two weeks prior. She came to her conclusion alI because I asked about the charges for my child, as it was my first bill and I wanted to comprehend the charges made. I don't think that is unreasonable. Then she continues to state "this is a business she is running and if I don't want my son to be enrolled there I need to let her know." Once again, I said nothing to indicate I was confused or did not want my child enrolled. I am glad she was as open as she was prior to my child going there.She stated she worked as a preschool teacher for 13 years; unfortunately some people are not meant to be leaders, directors and such. At the end of the conversation, shocked and appalled, I informed her that I would like to know the cancellation policy. After conversation with my husband about the directors behavior, I cancelled. Imagine if I had my child going there and something happened, my concern is how would the director react if she could even handle a simple inquiry about a bill. Anyway, it all worked out in the end, dodged a bullet!