The Learning Experience
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Contact Information
📞 (704) 588-4504Reviews
If you have a infant you might want to think twice. While everyone at the center will greet you with open arms and make you feel like the most important client this is just an act. My son went to this child care provider for about a month/little over a month. I am a first time mother and very protective over my baby boy. The first two days his feeding schedule was not followed. He received 16 ounces of milk within 2 hours. When I complained the director was very involved but also tried to shift the blame stating that; that is the reason that she suggest bringing as extra bottle. She did not understand that an extra bottle would not have been a resolution. The last thing he needed wasMORE milk. She also suggested him drinking half the bottle at one time and the other hours later which is a state violation but most importantly infants have to drink the milk within an hour after the bottle has started. It was pretty scary that the director didn't know this. Hey things happen I let this slide but voiced my concern. A few small things took place that didn't bother me too much, such as food in his hair when I pick him up at 5:30 when his last feeding was at 1:45, food in his nose, food and milk all over his shirt. The teachers were very nice seemed to care so I would just call this out during conversation. On a fri I pick up my son and he was wet, while the teacher is changing his clothes I notice the inside of his lip is busted. When I asked she stated that another teacher was in the room and he fell in the kitchen area. Nothing was written up and I wasn't called. This pissed me off. I go to speak with the director whom called the teacher up that was in the infant room with my son and she quickly wrote an incident report up. I asked to speak with her and she said that my son stood up on the high chair turned and fell. She saw all of this but didn't know if he fell and hit his head. She stated that she didn't see blood so she didn't call me nor document the incident. The director stated that she didn't want to take away from me being so up set but at this age they fall all of the time. Once again I had to defend myself and why this is not ok. Accidents happen but communication is huge. My son is only 9months for Pete's sake. He can't tell me that he fell on a tile floor. I forgave this. Well my sons clothes were changed this day and honestly I completely forgot that she changed his clothes after seeing my babies lip. The next tues I pick up my son to find him in his crib, under a window with only a diaper on!!!! The teacher handed him to me in a receiving blanket that can't even fit around him. It was 30 degrees outside and this is how I am supposed to take my child outside. He was without any clothes on since 4 from what I was told. No one called me about bringing him clothes, they have a washer/dryer on site but they left my baby without any clothes on. I am very involved with my child, I call every day and visit during the day as offer as I can. Everyone there knows I work and live 5 minutes away I would have been there in a blink of an eye. The teacher was very apologetic but the owner Donna whom was at the front desk was very cold and rude. I was so angry I was shaking. At this point at myself and them. Myself for giving them passes and not taking signs when seeing others babies with crusted snot over the lip, babies under the crib stuck crying and hitting their head, babies having food stuffed in there mouth fast BC they are trying to rush and so on. I kept giving them the benefit of the doubt but it was all at the cost of my baby. To this day the director has not called to apologize (the teacher told her to call me about the clothes when it happen), the director saw me the following day did not address me at all, Joy the assistant director and the teachers are the only ones that acted as if they gave two cents about my baby. I will spend my $1000 somewhere that has customer service and cares about the infants. Don't let their welcoming attitude fool you. At the end of the day it's all about the Benjamin's.
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About the Provider
The Learning Experience is a premiere Child Care Learning Center for children ages six weeks to six years with dynamic and fun programming. We are open year round from 6:30am to 6:30 pm. The Learning Experience® is perfect for working parents or any parent who would like to start their children off with a great social and educational experience. The Learning Experience® is a premier child development center in Milford, MA. Just a few minutes from major highway 495 and Route 109, it is conveniently located at the intersection of East Main Street (Route 16) and Fortune Boulevard.
The Learning Experience 3937 W Arrowood Rd Charlotte, NC 28273 (704) 588-4504
http://www.charlotte.tlechildcare.com
The Learning Experience® (TLE), child development centers throughout the United States: Our secure centers offer premier child care to children ages six weeks to five years: infants - toddlers - twaddlers - preppers - preschoolers - pre K - kindergarten and after school care for children up to eight years of age at most of our centers: nursery, preschool, day care, child care, daycare, early childhood, kindergarten, childcare, early childhood education, preschools, child development.
Offering Fun with Phonics®, L.E.A.P®, Music, Spanish, Gymnastics, and other enrichment programs, call today (704) 588.5404.
The Learning Experience Photos
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Hours of Operation
- Days of Operation Monday-Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-09-03 | Unannounced Inspection | No | 0826-289L |
| 2026-08-24 | Unannounced Inspection | No | 0426-292A |
| 2026-08-24 | Unannounced Inspection | No | 0826-175L |
| 2026-08-24 | Unannounced Inspection | No | 1225-092A |
| 2026-07-21 | Unannounced Inspection | No | 1225-092A |
| 2026-06-23 | Unannounced Inspection | No | 1225-092A |
| 2026-06-10 | Unannounced Inspection | No | 0626-088L |
| 2026-06-09 | Unannounced Inspection | Yes | 0626-088L |
| 2026-06-09 | Violation | 1876 | .1803(a)(9) |
| A child was yelled at, shamed, humiliated, frightened, threatened or bullied. A child was yelled at, shamed, humiliated, frightened, threatened or bullied. It was reported that a staff member tells children that "they are being a brat", or that "they just want attention". Also during today's visit, I observed a staff member telling children while pointing at them "stop spitting, we do not spit, what did I just say, do you want to sit out". | |||
| 2026-06-02 | Unannounced Inspection | No | 0426-292A |
| 2026-04-22 | Unannounced Inspection | Yes | 0426-292A |
| 2026-04-22 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. Staff failed to supervise two three year old children who were able to exit the fenced in playground and walk off property, around a public shopping area for at least 15 minutes before staff found them. | |||
| 2026-04-22 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. Staff failed to ensure the perimeter gate was locked. Two three-year-old children exited the playground and wandered through the corporate center, looking into the windows of area businesses, and walking/running through the parking areas and/or on the side of the street which placed the children at serious risk of harm. | |||
| 2026-04-22 | Violation | 1810 | GS 110-105.6(a) |
| There was a substantiation of child maltreatment. Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment. | |||
| 2026-04-01 | Unannounced Inspection | No | 1225-092A |
| 2026-03-31 | Announced Inspection | No | |
| 2026-02-19 | Unannounced Inspection | No | |
| 2026-01-28 | Unannounced Inspection | Yes | 0126-246L |
| 2026-01-28 | Unannounced Inspection | Yes | 0126-066L |
| 2026-01-28 | Violation | 1805 | G.S. 110-90.2 & .2703(r) |
| A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. A childcare operator that was hired was not added to the facility's roster in the ABCMS within five business days. | |||
| 2026-01-28 | Violation | 852 | .0802 (e) |
| Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An incident report was not completed at the time when a child was injured and received first aid at the facility. | |||
| 2026-01-22 | Unannounced Inspection | No | 0126-066L |
| 2026-01-22 | Unannounced Inspection | Yes | 0126-082L |
| 2026-01-22 | Violation | 803 | 10A NCAC 09 .0806(b) |
| There were no clean clothes available for the children to wear when children's clothes became wet or soiled. Clean clothes were not available for one (1) child whose clothes became wet. | |||
| 2026-01-22 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A three (3) year old child was taken outside on 1/8/26 in a t-shirt, underwear, and a jacket. | |||
| 2026-01-06 | Unannounced Inspection | Yes | |
| 2026-01-06 | Violation | 841 | 15A NCAC 18A .2820(d) |
| Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Vaseline was observed on a counter in space ten (10). | |||
| 2026-01-06 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One (1) staff's orientation was documented. | |||
| 2026-01-06 | Violation | 1232 | 10A NCAC 09 .0514(f) |
| Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One (1) employee's personnel file did not contain an annual staff evaluation. | |||
| 2026-01-06 | Violation | 1901 | .1104(1-5) |
| All administrators and staff did not complete a professional development plan within one year of employment, that included all the required information. One (1) staff member did not complete a professional development plan within one year of employment | |||
| 2025-12-15 | Unannounced Inspection | Yes | 1225-092A |
| 2025-12-15 | Violation | 904 | .1803(a)(1) |
| A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking. On December 5, 2025, a staff member had inappropriate interactions and handled a five-year-old child in a rough manner, which resulted in red marks on the child’s shoulder and collarbone area. In addition, the same staff member had inappropriate interactions and handled a four-year-old child roughly, which resulted in fingernail marks on the child’s arm. | |||
| 2025-12-15 | Violation | 1810 | GS 110-105.6(a) |
| There was a substantiation of child maltreatment. Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment. | |||
| 2025-11-19 | Unannounced Inspection | Yes | |
| 2025-11-19 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Liquid white out was observed on a shelf, not stored in a locked cabinet in space seven (7). | |||
| 2025-11-19 | Violation | 871 | 10A NCAC 09 .0606(a) |
| Center staff did not comply with the safe sleep policy. Staff did not mark (B) for back to sleep as the initial sleep position when laying sleeping infants down. | |||
| 2025-11-19 | Violation | 887 | .0606(g) |
| Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Documentation of visually checking sleeping infants was not available for the weeks of November 1st-7th in space two (2) for most children . | |||
| 2025-11-19 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One (1) new staff member's orientation was not documented. | |||
| 2025-10-15 | Unannounced Inspection | Yes | 1025-118L |
| 2025-10-15 | Violation | 540 | 10A NCAC 09 .0902(a) |
| An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence)An individual written feeding plan was not was not followed for one (1) enrolled child. | |||
| 2025-07-29 | Unannounced Inspection | Yes | |
| 2025-07-29 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for group twelve (12) for reference. | |||
| 2025-07-29 | Violation | 524 | .0510(d)(2)(A-C) |
| When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. When screen time was offered in space ten (10), it was not documented on the activity plan available for review. | |||
| 2025-07-29 | Violation | 526 | 10A NCAC 09 .0901(b) |
| Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu for today did not reflect the current change. | |||
| 2025-07-29 | Violation | 1890 | .0701(d) |
| Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. One (1) medical file was not maintained separately from the staff member's individual personnel file. | |||
| 2025-01-28 | Unannounced Inspection | Yes | |
| 2025-01-28 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One (1) staff member required to receive on-going training had not completed the required number of hours according to their education and experience. | |||
| 2024-08-13 | Unannounced Inspection | No | 0124-077A |
| 2024-08-06 | Unannounced Inspection | Yes | |
| 2024-08-06 | Violation | 887 | .0606(g) |
| Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Caregivers did not document compliance with visually checking on a sleeping infant for an hour during today's visit. | |||
| 2024-08-06 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Verification of staff completion of First Aid training from an approved training organization was not in the file of one (1) staff. | |||
| 2024-08-06 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Verification of One (1) staff completion of the CPR course from an approved training organization was not in the staff file. | |||
| 2024-08-06 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. An EPR drill was practiced in January 2024 and then again in May 2024, not every three (3) months as required. | |||
| 2024-07-11 | Unannounced Inspection | No | 0124-077A |
| 2024-05-30 | Unannounced Inspection | No | 0124-077A |
| 2024-05-02 | Unannounced Inspection | No | 0124-077A |
| 2024-03-18 | Unannounced Inspection | No | |
| 2024-03-13 | Unannounced Inspection | No | 0124-077A |
| 2024-02-13 | Unannounced Inspection | Yes | |
| 2024-02-13 | Violation | 842 | 10A NCAC 09 .0803(1)(a & b) |
| A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Diaper cream was present in space two (2) without authorization from parent. | |||
| 2024-02-13 | Violation | 1792 | .0901(i) |
| Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. A cookout cup was observed in space seven (7). Chips ahoy cookies and wise potato chips were observed in space six (6). | |||
| 2024-01-16 | Unannounced Inspection | Yes | |
| 2024-01-16 | Violation | 491 | .0511(b)(1) |
| Caregiver did not respond at the earliest opportunity to an infant or toddler’s physical and emotional needs. Infant and toddlers could be heard crying and there was little to no verbal response from staff responsible in space one (1) and two (2). | |||
| 2024-01-16 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) new child care provider's medical report was older than 12 months. | |||
| 2024-01-16 | Violation | 1033 | .0701(a) |
| On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Two (2) new staff member's TB test or screening was older than 12 months. | |||
| 2024-01-12 | Unannounced Inspection | Yes | 0124-077A |
| 2024-01-12 | Violation | 903 | GS 110-91(10); .1803(a) |
| Corporal punishment was used. [Omit item 0903 for religious sponsored centers operating under GS 110-106 with an exemption on file with the Division.] On January 8, 2024, a staff member slapped a one year old child across the face with an open hand as a form of discipline. | |||
| 2024-01-12 | Violation | 1810 | GS 110-105.6(a) |
| There was a substantiation of child maltreatment. Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment. | |||
| 2023-12-04 | Unannounced Inspection | Yes | |
| 2023-12-04 | Violation | 125 | 10A NCAC 09 .0302(d)(4) |
| Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Daily records of arrival and departure times for children enrolled in space five (5) were not maintained as children arrived. | |||
| 2023-12-04 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for five (5) groups of children for reference. | |||
| 2023-12-04 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Orientation documentation did not contain a signature for hours completed. | |||
| 2023-12-04 | Violation | 1792 | .0901(i) |
| Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. An opened bag of Lays chips were observed on a shelf in space (7). | |||
| 2023-11-07 | Unannounced Inspection | No | |
| 2023-10-19 | Unannounced Inspection | No | 1023-086A |
| 2023-10-10 | Unannounced Inspection | Yes | 1023-086A |
| 2023-10-10 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. On October 2, 2023, a child sustained an injury requiring medical care. Staff were unaware when or how the injury occurred. | |||
| 2023-10-10 | Violation | 852 | .0802 (e) |
| Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Two incident reports were completed for one incident that occurred on October 2, 2023. The incident reports contained conflicting information and were not accurate. | |||
| 2023-10-09 | Unannounced Inspection | Yes | 1023-014L |
| 2023-10-09 | Violation | 872 | .1803 |
| Appropriate discipline practices were not followed. A teacher picks up children and places them down aggressively when they try to leave during circle time. If they are running, they are snatched back by the teacher. The teacher uses other children in care to carry out discipline for other children in care for example telling them to hand them a block to throw at the child that needs discipline. | |||
| 2023-10-09 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. It was reported that a teacher yells at the children in care and children are called inappropriate names like "fat", and are told that they need to lose weight. | |||
| 2023-09-25 | Unannounced Inspection | Yes | 0923-090L |
| 2023-09-25 | Violation | 852 | .0802 (e) |
| Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Two (2) incident reports did not include all of the information required in rule. | |||
| 2023-08-14 | Unannounced Inspection | Yes | |
| 2023-08-14 | Violation | 542 | 10 NCAC 09 .0902(a) |
| The written feeding plan was not modified as the child's needs changed. One toddler, under 15 months of age, feeding schedule posted in Space 3 did not indicate the child was eating the school menu, staff reported the child is now eating from the school menu. | |||
| 2023-08-14 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. The shelving in the dramatic play area of Space 4 was observed in poor repair, the particle board is splintering in several areas. | |||
| 2023-08-14 | Violation | 1030 | .0302(d)(1)(A) |
| Application for employment and date of birth was not on file for all staff. One staff, who began employment on 8-1-23 does not have an application on file. | |||
| 2023-08-14 | Violation | 9995 | |
| A violation was found for which there is no item number. While observing in Space 5 today, a teacher was observed changing a child's diaper and did not follow the required diapering procedures outlined in Sanitation Requirement 15A NCAC 18A .2819(d)(1)gathering supplies before placing the child on the diapering surface. The child soiled his clothing and the teacher had not gathered clean clothing prior to changing the child's diaper, the assistant teacher had to assist by retrieving the clothing and giving it to the lead teacher to complete the diaper change today. | |||
| 2023-06-21 | Unannounced Inspection | Yes | |
| 2023-06-21 | Violation | 616 | .2822(a)(1-4) |
| Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. I observed the blue book couch in Space 4 that was visible dirty; dirt build up on the corners of the shelves. | |||
| 2023-06-21 | Violation | 620 | 15A NCAC 18A .2825(a) |
| All walls and ceilings including doors and windows were not kept clean and in good repair. Two ceiling tiles in Space 5 were observed stained. | |||
| 2023-06-21 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. Chairs, cubbies and cabinets were observed in poor repair in many of the classrooms. The trim is removed or coming off, splintering particle board was exposed. One pretend sink/oven in Space 7 is missing the sink. Storage cabinet on the preschool playground was observed to have a broken door. A storage container was observed cracked on the preschool playground. | |||
| 2023-06-21 | Violation | 861 | .0604(q) |
| Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. Space 4, serving one year olds, I observed foam sponges in the art center, plastic wrap torn halfway off the construction paper in art center. Space 5, serving two year olds, I observed zip lock plastic bags storing material on a low shelf in the art center. In Space 7, serving two year olds I observed Styrofoam balls on the art shelf. | |||
| 2023-06-21 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff hired 6/19/23 and who was on site completing orientation today provided a medical, but it is another language and you cannot determine if the medical states the person is able to care for children. | |||
| 2023-06-21 | Violation | 1033 | .0701(a) |
| On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One new staff hired on 6/19/23 and who was present completing orientation on site today does not have TB information on file. | |||
| 2023-06-21 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff employed more than 90 days and has direct care of children has not completed First Aid certification. | |||
| 2023-06-21 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff who has been employed more than 90 days and has direct care of children has not completed CPR certification. | |||
| 2023-06-21 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Four staff did not complete recognizing and responding to suspicions of maltreatment within 90 days of the change of ownership, the last training on file were completed in May 2017. | |||
| 2023-06-21 | Violation | 9995 | |
| A violation was found for which there is no item number. While outside I observed several areas of standing water that have turned into large puddles on the infant/toddler and preschool playgrounds, which is a violation of Sanitation Requirements, 15A NCAC 18A .2832(a) | |||
| 2023-04-12 | Unannounced Inspection | Yes | |
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