Four Star Center License
✓ Licensed
Gateway Academy Child Development Center, Whitehal
Charlotte, NC
· Mecklenburg County
2726 WEST ARROWOOD ROAD,
Charlotte, NC 28273
Quick Facts
Capacity
177 children
Age Range
0 through 12
Type of Care
After School, Before School, Before and After School, Daytime, Full-Time, Part-Time
Transportation
Yes
Subsidized Program
Participates
State Rating
4
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Contact Information
📞 (704) 583-4335
Licensed Four Star Center License
Active License
License Number
60003079
License Holder
CADENCE EDUCATION LLC
License Issued
Oct 7, 2019
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
Reviews
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About the Provider
Gateway Academy Child Development Center, Whitehall is much more than just daycare. We offer infant, preschool and child care programs with a curriculum that prepares every student to thrive in the next step in their life. We provide parents peace of mind by giving children an exceptional education every fun-filled day in a setting as nurturing as home. Before and after school programs also available.
Hours of Operation
- Monday6:30am - 6:30pm
- Tuesday6:30am - 6:30pm
- Wednesday6:30am - 6:30pm
- Thursday6:30am - 6:30pm
- Friday6:30am - 6:30pm
- Saturday Closed
- Sunday Closed
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-09-08 | Unannounced Inspection | Yes | |
| 2026-09-08 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was completed on 05/02/2025 but submitted within one week and not completed on the form provided by the Division. | |||
| 2026-09-08 | Violation | 319 | .0713(a)(10), (c) & (f)(3); .2818(e) |
| Staff/child ratios applicable to a classroom, were not posted in each classroom. Staff/child ratio chart was not posted in space three (3). | |||
| 2026-09-08 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. A current activity plan wasn't posted in space two (2), three (3), and space ten (10). This was a repeat violation. | |||
| 2026-09-08 | Violation | 540 | 10A NCAC 09 .0902(a) |
| An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) An individual written feeding plan was not provided for one (1) enrolled child in space one (1). | |||
| 2026-08-18 | Unannounced Inspection | Yes | |
| 2026-08-18 | Unannounced Inspection | No | 0826-098L |
| 2026-08-18 | Violation | 1805 | G.S. 110-90.2 & .2703(r) |
| A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Training in the ABCMS has not been completed by an administrator, and six (6) new employees have not been added to the ABCMS for this facility. | |||
| 2026-08-18 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Shelter-in-place or lockdown drills were not practiced every three months and/or drill record has not been completed since November 2025. | |||
| 2026-08-18 | Violation | 1824 | .0607(e) |
| The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan was not reviewed annually with staff. | |||
| 2026-08-18 | Violation | 1890 | .0701(d) |
| Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Three (3) staff members did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. | |||
| 2026-08-18 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. | |||
| 2026-08-18 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for group two (2), four (4), and eleven (11). | |||
| 2026-08-18 | Violation | 525 | 10A NCAC 09 .0901(b) |
| Menus for all meals and snacks were not planned at least 1 week ahead and dated. The menu was not current. | |||
| 2026-08-18 | Violation | 805 | .0604(t); .0302(d)(5) |
| Fire drills were not practiced monthly and/or the drill record was incomplete. Fire drills were not practiced monthly or documented since December 2025. | |||
| 2026-08-18 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. One (1) diaper cream in space four (4) permission to administer had expired. | |||
| 2026-08-18 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspections have not been completed since March 2026. | |||
| 2026-08-18 | Violation | 862 | 10A NCAC 09 .0802(a) |
| The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The EMC plan was not reviewed with all staff annually and whenever the plan was revised. | |||
| 2026-08-18 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Three (3) child care providers did not have a medical report on file prior to employment that was signed by a health care professional. | |||
| 2026-08-18 | Violation | 1033 | .0701(a) |
| On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. On or before the first day of work, one (1) staff did not provide results indicating that they were free of active TB and/or TB test. | |||
| 2026-08-18 | Violation | 1034 | .0701(a) |
| All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One (1) staff did not have an annual health questionnaire on file following the initial medical statement. | |||
| 2026-08-18 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One (1) child care providers, including the director, uncompensated providers, substitute providers did not have the required Emergency Information Form on file on or before the first day of work. | |||
| 2026-08-18 | Violation | 1043 | G.S. 110-91( 9) |
| All staff records, except financial records, were not made available for review. One (1) staff file was not made available for review. | |||
| 2026-08-18 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Four (4) staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. | |||
| 2026-08-18 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff did not successfully complete certification in First Aid appropriate to the age of children in care. | |||
| 2026-08-18 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff did not successfully complete certification in CPR training appropriate to the age of the children in care. | |||
| 2026-08-18 | Violation | 1053 | GS 110-91(11); 10A NCAC 09.1102(b)(1-11) |
| On-going training received was not within the 9 topic areas listed in GS 110-91(11) and/or the health and safety training topic areas in rule .1102. One (1) employee's health and safety trainings did not include the administration of medication topic area. | |||
| 2026-08-18 | Violation | 1067 | .1101(a)(b) |
| Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One(1) new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. | |||
| 2026-08-18 | Violation | 1232 | 10A NCAC 09 .0514(f) |
| Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two (2) employee's personnel file did not contain an annual staff evaluation and a staff development plan. | |||
| 2026-08-18 | Violation | 1233 | 10A NCAC 09 .0514(g) |
| Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. Five (5) employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. | |||
| 2026-08-18 | Violation | 1321 | GS110-91(1) |
| Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) child's medical exam was not on file before or within 30 days after admission. | |||
| 2026-05-04 | Unannounced Inspection | No | 0426-404A |
| 2026-02-12 | Announced Inspection | No | |
| 2025-08-21 | Unannounced Inspection | Yes | |
| 2025-08-21 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. Parent's medication authorization had expired for five (5) diaper creams. | |||
| 2025-08-21 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. There wasn't documentation that one (1) new staff that had contact with children had received at least 16 hrs. orientation within first 6 weeks. | |||
| 2025-08-21 | Violation | 1890 | .0701(d) |
| Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Two (2) staff members did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from their individual personnel file. | |||
| 2025-02-06 | Unannounced Inspection | Yes | |
| 2025-02-06 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff member did not successfully complete recertification in First Aid appropriate to the age of children in care. | |||
| 2025-02-06 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff member did not successfully complete recertification in CPR training appropriate to the age of the children in care. | |||
| 2025-02-06 | Violation | 1890 | .0701(d) |
| Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Two (2) staff members did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. | |||
| 2024-08-28 | Unannounced Inspection | Yes | |
| 2024-08-28 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in space three (3) and space eleven (11). | |||
| 2024-08-28 | Violation | 842 | 10A NCAC 09 .0803(1)(a & b) |
| A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Two (2) authorizations to administer sunscreen had expired in space six (6) and space ten (10). | |||
| 2024-08-28 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. One (1) ointment type was not listed on the authorization form in space four (4). | |||
| 2024-08-28 | Violation | 862 | 10A NCAC 09 .0802(a) |
| The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The EMC plan was not reviewed with one (1) staff annually. | |||
| 2024-08-28 | Violation | 892 | .0606(b) |
| The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The center's safe sleep policy was not posted in a prominent place in space three (3). | |||
| 2024-08-28 | Violation | 1034 | .0701(a) |
| All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One (1) staff did not have an updated annual health questionnaire on file. | |||
| 2024-08-28 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Two (2) staff required to receive on-going training had not completed the required number of hours according to their education and experience. | |||
| 2024-08-28 | Violation | 1311 | .0802(c) |
| Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Emergency medical care information was not updated annually for three (3) children. | |||
| 2024-08-28 | Violation | 1322 | .1005(b)(4) |
| A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not updated for one (1) child. | |||
| 2024-08-28 | Violation | 1824 | .0607(e) |
| The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. One (1) staff did not review the EPR Plan annually. | |||
| 2024-08-28 | Violation | 1902 | .1104 |
| The professional development plan was not reviewed annually. The professional development plan was not reviewed annually for one caregiver. | |||
| 2024-08-01 | Unannounced Inspection | No | 0724-274L |
| 2024-05-01 | Unannounced Inspection | Yes | |
| 2024-05-01 | Violation | 540 | 10A NCAC 09 .0902(a) |
| An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) An individual written feeding plan was not posted for one (1) child. | |||
| 2024-05-01 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Lysol in an aerosol dispenser was located in a closet that had the the keys in the lock in space three. Closet containing glitter in a space with children younger than three (3) was locked but not closed in space nine. | |||
| 2024-05-01 | Violation | 1033 | .0701(a) |
| On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) caregiver's TB test was older than 12 months. | |||
| 2023-09-07 | Unannounced Inspection | Yes | |
| 2023-09-07 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Three (3) childcare providers required to receive on-going training had not completed the required number of hours according to their education and experience. | |||
| 2023-09-07 | Violation | 1324 | .1804(c) |
| Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. One (1) child's file did not have a signed and dated statement by parent that discipline policy received and explained at enrollment. | |||
| 2023-09-07 | Violation | 1867 | .0605(k)(1-4) |
| The depth of the loose surfacing was not based on critical height of the equipment. The depth of the mulch was not based on critical height of the climbing equipment on the toddler playground. | |||
| 2023-09-07 | Violation | 1898 | .1102(a) |
| Staff did not complete the health and safety training within one year of employment. Three (3) childcare providers did not complete the health and safety training within one year of employment. | |||
| 2023-09-07 | Violation | 1899 | .1103(b) |
| Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics for three (3) childcare providers. | |||
| 2023-06-15 | Unannounced Inspection | Yes | |
| 2023-06-15 | Violation | 849 | .0803(12) |
| Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Cream was not returned in Space 4., for child (I.C.). | |||
| 2023-06-15 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Playground inspections were not completed for April 2023 and for May 2023. | |||
| 2023-06-15 | Violation | 1882 | .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) |
| Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The six (6) month Medication Authorization Permission for child (Z.R.) in Space 5., expired May 4, 2023, and expired May 11, 2023 for child (J.P.) in Space 8. Twelve (12) month authorization expired June 1, 2023 for child (S.M.) in Space 6.; expired June 8, 2023 for child (C.R.) in Space 7., and expired May 19, 2023, for child (I.N.) in Space 7. | |||
| 2022-09-27 | Unannounced Inspection | No | |
| 2022-09-22 | Unannounced Inspection | Yes | |
| 2022-09-22 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was competed on September 2, 2021. Prior to day's visit adminisstration was not aware the fire inspection had expired. | |||
| 2022-09-22 | Violation | 114 | GS 110-102 |
| A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. One child did not have have a signed summary of law on file. | |||
| 2022-09-22 | Violation | 612 | 15A NCAC 18A .2821(b) & (c) |
| Each child's bed, cot, or 2' mat was not individually assigned and identified. In space #4 cots were not individually assigned and identified. | |||
| 2022-09-22 | Violation | 620 | 15A NCAC 18A .2825(a) |
| All walls and ceilings including doors and windows were not kept clean and in good repair. Spaces 7,8,10, 11 had peeling paint on the wall. | |||
| 2022-09-22 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. an ice pack that stated “Keep out of reach of Children” & “ Call 911 if ingested” was in a first aid kit that was hanging on the wall. . In space 9 a container of disinfectant was in a cabinet that was not locked. | |||
| 2022-09-22 | Violation | 841 | 15A NCAC 18A .2820(d) |
| Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #4 a container of Vaseline was on a shelf. | |||
| 2022-09-22 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. No March 2022 playground inspection had been completed. | |||
| 2022-09-22 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member started employment on January 20, 2022. She did not have a medical on file until January 21, 2022. | |||
| 2022-09-22 | Violation | 1301 | GS 110-91(9) |
| Center did not maintain a record of daily attendance. In space #7 (14) fourteen children were present, only (12) twelve children were marked present on the attendance sheet. | |||
| 2022-09-22 | Violation | 1322 | .1005(b)(4) |
| A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. An infant who takes stroll rides did not have a signed off premise statement on file. | |||
| 2022-09-22 | Violation | 1324 | .1804(c) |
| Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. One child did not have a signed discipline policy of file. | |||
| 2022-09-22 | Violation | 1824 | .0607(e) |
| The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan has not been update since August 2020. | |||
| 2022-09-22 | Violation | 1835 | .0801(b) |
| The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. In space #4 there was a Medical Action plan for a child who was allergic to eggs, the MAP stated the child needed Benadryl for mild symptoms, however the facility did not have the Benadryl on site. | |||
| 2022-09-22 | Violation | 1851 | .0604(j) |
| The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. One child did not have statement that they received a smoking and tobacco restriction. | |||
| 2022-09-22 | Violation | 1867 | .0605(k)(1-4) |
| The depth of the loose surfacing was not based on critical height of the equipment. The playground was monitored, the mulch is measuring at 2 inches around the climbing structure, on both the toddler/twos playground and the preschool playground. | |||
| 2022-09-22 | Violation | 1871 | .0608(b) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with parents of currently enrolled children 0-5 within 30 days of adopting the policy. One child did not have a signed shaken baby policy on file. | |||
| 2022-08-30 | Announced Inspection | No | |
| 2022-07-06 | Unannounced Inspection | No | |
| 2022-05-27 | Unannounced Inspection | Yes | |
| 2022-05-27 | Violation | 9995 | |
| A violation was found for which there is no item number.15A NCAC 18A .2820 STORAGE (a) In child care centers, adequate space shall be provided for the storage of equipment, furniture, toys, clothes, linens, backpacks, book bags, diaper bags, beds, cots, mats, and supplies and shall be kept clean. Shelving or other storage areas shall be provided and constructed in a manner to facilitate cleaning. Soiled laundry shall be handled and stored separately from clean laundry using separate cleanable containers. Several shelf have sticky residue on them. | |||
| 2022-05-27 | Violation | 620 | 15A NCAC 18A .2825(a) |
| All walls and ceilings including doors and windows were not kept clean and in good repair. Several walls in 3A have peeling paint. | |||
| 2022-04-22 | Announced Inspection | No | |
| 2022-04-20 | Unannounced Inspection | Yes | |
| 2022-04-20 | Violation | 1835 | .0801(b) |
| The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. In space#10 a medical action plan had expired January 20, 2022. | |||
| 2022-04-20 | Violation | 841 | 15A NCAC 18A .2820(d) |
| Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #6 a jar of Vaseline was on a shelf; this violation was corrected during the visit. | |||
| 2022-04-20 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. In space #6 and #10 a three (3) medical authorization for an epi pen had expired. | |||
| 2022-04-20 | Violation | 1757 | G.S. 110-90.2(b) & (d) & .2703(e) |
| A valid qualification letter was not on file and available to review at the facility. One (1) staff member started employment Monday April 18, 2022. The staff member does not have a CBC qualification letter on file. | |||
| 2022-03-04 | Unannounced Inspection | Yes | |
| 2022-03-04 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. The kitchen door was open and unlocked, no one was in the kitchen. | |||
| 2022-01-26 | Unannounced Inspection | No | |
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