The Learning Experience - Charlotte NC Child Care Center

3937 WEST ARROWOOD ROAD , CHARLOTTE NC 28273
(704) 588-4504
1 Review

About the Provider

Description:

The Learning Experience is a premiere Child Care Learning Center for children ages six weeks to six years with dynamic and fun programming. We are open year round from 6:30am to 6:30 pm. The Learning Experience® is perfect for working parents or any parent who would like to start their children off with a great social and educational experience. The Learning Experience® is a premier child development center in Milford, MA. Just a few minutes from major highway 495 and Route 109, it is conveniently located at the intersection of East Main Street (Route 16) and Fortune Boulevard. 

Additional Information:

 

The Learning Experience 3937 W Arrowood Rd  Charlotte, NC 28273 (704) 588-4504

http://www.charlotte.tlechildcare.com

The Learning Experience® (TLE), child development centers throughout the United States: Our secure centers offer premier child care to children ages six weeks to five years: infants - toddlers - twaddlers - preppers - preschoolers - pre K - kindergarten and after school care for children up to eight years of age at most of our centers: nursery, preschool, day care, child care, daycare, early childhood, kindergarten, childcare, early childhood education, preschools, child development.

 

Offering Fun with Phonics®,  L.E.A.P®, Music, Spanish, Gymnastics, and other enrichment programs, call today (704) 588.5404.

 


The Learning Experience Photos: (Click to enlarge)

Program and Licensing Details

  • License Number: 60004255
  • Capacity: 190
  • Age Range: 0 through 6
  • State Rating: 3
  • Enrolled in Subsidized Child Care Program: Yes
  • Languages Supported: English, Spanish, English
  • Type of Care: After School, Before School, Before and After School, Daytime, Full-Time, Kindergarten, Part-Time
  • District Office: North Carolina Dept of Health and Human Services - Division of Child Development
  • District Office Phone: (919) 662-4499 (Note: This is not the facility phone number.)

Location Map

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.

Date Type Violations Rule
2023-08-14 Unannounced Inspection Yes
2023-08-14 Violation 542 10 NCAC 09 .0902(a)
The written feeding plan was not modified as the child's needs changed. One toddler, under 15 months of age, feeding schedule posted in Space 3 did not indicate the child was eating the school menu, staff reported the child is now eating from the school menu.
2023-08-14 Violation 721 G.S. 110-91(6); .0601(b)
All equipment and furnishings were not in good repair. The shelving in the dramatic play area of Space 4 was observed in poor repair, the particle board is splintering in several areas.
2023-08-14 Violation 1030 .0302(d)(1)(A)
Application for employment and date of birth was not on file for all staff. One staff, who began employment on 8-1-23 does not have an application on file.
2023-08-14 Violation 9995
A violation was found for which there is no item number. While observing in Space 5 today, a teacher was observed changing a child's diaper and did not follow the required diapering procedures outlined in Sanitation Requirement 15A NCAC 18A .2819(d)(1)gathering supplies before placing the child on the diapering surface. The child soiled his clothing and the teacher had not gathered clean clothing prior to changing the child's diaper, the assistant teacher had to assist by retrieving the clothing and giving it to the lead teacher to complete the diaper change today.
2023-06-21 Unannounced Inspection Yes
2023-06-21 Violation 616 .2822(a)(1-4)
Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. I observed the blue book couch in Space 4 that was visible dirty; dirt build up on the corners of the shelves.
2023-06-21 Violation 620 15A NCAC 18A .2825(a)
All walls and ceilings including doors and windows were not kept clean and in good repair. Two ceiling tiles in Space 5 were observed stained.
2023-06-21 Violation 721 G.S. 110-91(6); .0601(b)
All equipment and furnishings were not in good repair. Chairs, cubbies and cabinets were observed in poor repair in many of the classrooms. The trim is removed or coming off, splintering particle board was exposed. One pretend sink/oven in Space 7 is missing the sink. Storage cabinet on the preschool playground was observed to have a broken door. A storage container was observed cracked on the preschool playground.
2023-06-21 Violation 861 .0604(q)
Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. Space 4, serving one year olds, I observed foam sponges in the art center, plastic wrap torn halfway off the construction paper in art center. Space 5, serving two year olds, I observed zip lock plastic bags storing material on a low shelf in the art center. In Space 7, serving two year olds I observed Styrofoam balls on the art shelf.
2023-06-21 Violation 1032 10A NCAC 09 .0701(a)
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff hired 6/19/23 and who was on site completing orientation today provided a medical, but it is another language and you cannot determine if the medical states the person is able to care for children.
2023-06-21 Violation 1033 .0701(a)
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One new staff hired on 6/19/23 and who was present completing orientation on site today does not have TB information on file.
2023-06-21 Violation 1048 .1102(c)
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff employed more than 90 days and has direct care of children has not completed First Aid certification.
2023-06-21 Violation 1049 .1102(d)
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff who has been employed more than 90 days and has direct care of children has not completed CPR certification.
2023-06-21 Violation 1897 .1102(g)
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Four staff did not complete recognizing and responding to suspicions of maltreatment within 90 days of the change of ownership, the last training on file were completed in May 2017.

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Reviews

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Denise B Dec 21, 2013

If you have a infant you might want to think twice. While everyone at the center will greet you with open arms and make you feel like the most important client this is just an act. My son went to this child care provider for about a month/little over a month. I am a first time mother and very protective over my baby boy. The first two days his feeding schedule was not followed. He received 16 ounces of milk within 2 hours. When I complained the director was very involved but also tried to shift the blame stating that; that is the reason that she suggest bringing as extra bottle. She did not understand that an extra bottle would not have been a resolution. The last thing he needed wasMORE milk. She also suggested him drinking half the bottle at one time and the other hours later which is a state violation but most importantly infants have to drink the milk within an hour after the bottle has started. It was pretty scary that the director didn't know this. Hey things happen I let this slide but voiced my concern. A few small things took place that didn't bother me too much, such as food in his hair when I pick him up at 5:30 when his last feeding was at 1:45, food in his nose, food and milk all over his shirt. The teachers were very nice seemed to care so I would just call this out during conversation. On a fri I pick up my son and he was wet, while the teacher is changing his clothes I notice the inside of his lip is busted. When I asked she stated that another teacher was in the room and he fell in the kitchen area. Nothing was written up and I wasn't called. This pissed me off. I go to speak with the director whom called the teacher up that was in the infant room with my son and she quickly wrote an incident report up. I asked to speak with her and she said that my son stood up on the high chair turned and fell. She saw all of this but didn't know if he fell and hit his head. She stated that she didn't see blood so she didn't call me nor document the incident. The director stated that she didn't want to take away from me being so up set but at this age they fall all of the time. Once again I had to defend myself and why this is not ok. Accidents happen but communication is huge. My son is only 9months for Pete's sake. He can't tell me that he fell on a tile floor. I forgave this. Well my sons clothes were changed this day and honestly I completely forgot that she changed his clothes after seeing my babies lip. The next tues I pick up my son to find him in his crib, under a window with only a diaper on!!!! The teacher handed him to me in a receiving blanket that can't even fit around him. It was 30 degrees outside and this is how I am supposed to take my child outside. He was without any clothes on since 4 from what I was told. No one called me about bringing him clothes, they have a washer/dryer on site but they left my baby without any clothes on. I am very involved with my child, I call every day and visit during the day as offer as I can. Everyone there knows I work and live 5 minutes away I would have been there in a blink of an eye. The teacher was very apologetic but the owner Donna whom was at the front desk was very cold and rude. I was so angry I was shaking. At this point at myself and them. Myself for giving them passes and not taking signs when seeing others babies with crusted snot over the lip, babies under the crib stuck crying and hitting their head, babies having food stuffed in there mouth fast BC they are trying to rush and so on. I kept giving them the benefit of the doubt but it was all at the cost of my baby. To this day the director has not called to apologize (the teacher told her to call me about the clothes when it happen), the director saw me the following day did not address me at all, Joy the assistant director and the teachers are the only ones that acted as if they gave two cents about my baby. I will spend my $1000 somewhere that has customer service and cares about the infants. Don't let their welcoming attitude fool you. At the end of the day it's all about the Benjamin's.

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