Tutor Time Child Care/ Learning Centers - Surprise AZ Child Care Center

15438 WEST BELL ROAD , SURPRISE AZ 85374
(623) 556-8430

About the Provider

Description: At Tutor Time, our educational child care begins with a deep respect for your child’s eagerness to learn and capacity to develop meaningful relationships. We believe that secure relationships with responsive and respectful adults can provide the basis for a lifelong love of learning. Our dedicated and highly trained teachers focus on creating these nurturing relationships that allow children to feel valued and empowered. This philosophy inspires the Tutor Time® StartSmartTM and LifeSmartTM curriculums, which focus on developing your child’s unique interests and abilities with hands-on active learning and opportunities for self-expression. Our Whole Child Education philosophy cultivates your child’s entire being. And our Creating Character program teaches skills such as teamwork, citizenship, kindness and respect. By focusing on developing meaningful relationships, we are creating a meaningful environment for your child to learn, grow and excel.

Program and Licensing Details

  • License Number: CDC-13844
  • Capacity: 289
  • Age Range: Infant; Ones; Twos; Three to Five; School-Age
  • Achievement and/or Accreditations CACFP
  • Enrolled in Subsidized Child Care Program: No
  • Type of Care: {3/4/5-year-old Care, Full-Day Care, Infant Care, One-year-old Care, Part Day Care, School-Age Child Care, Two-year-old Care}
  • Initial License Issue Date: 2008-02-18
  • Current License Issue Date: 2026-02-01
  • Current License Expiration Date: 2027-01-31
  • District Office: ADHS Division of Licensing Services
  • District Office Phone: (602) 364-2539 (Note: This is not the facility phone number.)

Location Map

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.

Inspection # Inspection Date Inspection Type Status
INSP-0167842 2026-02-06 Complaint Complete
Initial Comments: The following deficiencies were observed at the time of the Complaint Investigation (Case 00158203) conducted on 02/06/2026, and are subject to changes pending programmatic review. A complete inspection of the facility was not conducted. Submit the Plan of Corrections using the AZDHS Licensing Portal within ten (10) days from the date the Statement of Deficiencies is received. The following staff-to-children ratios were observed: Infants 2:8 Ones 2:8 Twos 1:6 Ones/Twos 2:6 Twos/Threes 3:12 Threes 1:4 Threes/Fours 1:8 Fours/Fives 3:15 Threes to Fives 1:9 and 2:9 School-age 1:14 The Director and 4 staff members were interviewed. Documents reviewed: 5 children's files Incident reports Surprise Police Report Upon completion of the Complaint Investigation (Case 00158203), it was determined from Director/staff interviews, facility documentation and the Compliance Officers' observations that both allegations were substantiated.
INSP-0166690 2026-01-30 Complaint Complete
Initial Comments: The following deficiencies were observed at the time of the Complaint Investigation (Case 00154027) conducted on 01/30/2026, and are subject to changes pending programmatic review. A complete inspection of the facility was not conducted. Submit the Plan of Corrections using the AZDHS Licensing Portal within ten (10) days from the date the Statement of Deficiencies is received. The following staff-to-children ratios were observed: Infants 1:8 Ones 2:10 Ones/Twos 2:7 and 2:11 Twos/Threes 2:12 Threes 1:6 and 1:9 Fours/Fives 2:12 Threes to Fives 1:8 and 1:9 School-age 1:6 The Director was interviewed. Documents reviewed: 2 children's files 2 Individualized plans Family Handbook Upon completion of the Complaint Investigation (Case 00154027), it was determined from Director's interview, facility documentation and the Compliance Officers' observations the allegation was unable to be substantiated.
INSP-0138245 2025-08-01 Complaint Complete
Initial Comments: **Amended** The following deficiencies were observed at the time of the Complaint Investigation (Case 00138286) conducted on 08/01/2025, and are subject to changes pending programmatic review. A complete inspection of the facility was not conducted. The Plan of Corrections will not be accepted at this time. The following staff-to-children ratios were observed: Infants 2:5 and 2:6 Toddlers 2:6 and 3:11 Twos 1:7 Twos/Threes 2:12 Threes 1:13 Threes/Fours 3:10 and 1:13 Fours/School-age 3:20 The Department contacted the complainant on 08/01/2025. The Director/Assistant Directors were interviewed. 4 staff members were interviewed. Documentation reviewed: 3 staff files 1 child file Incident reports from January 2025-July 2025 The fingerprint clearance cards for 3 of 3 staff members were verified to be valid through the DPS website at the time of the Investigation. Upon completion of the Complaint Investigation (Case 00138286), it was determined from facility documentation, staff statements, the Director/Assistant Directors' statements, and the Compliance Officers' observations that the allegations lacked sufficient evidence and were unable to be substantiated.
INSP-0129722 2025-04-22 Complaint Complete
Initial Comments: The following deficiencies were observed at the time of the Complaint Investigation (Case 00127574) conducted on 04/22/2025, and are subject to changes pending programmatic review. A complete inspection of the facility was not conducted. Submit the Plan of Corrections using the AZDHS Licensing Portal within ten (10) days from the date the Statement of Deficiencies is received. The following staff-to-children ratios were observed: Infant 2: 3:9 Toddler 1: 2:7 Toddler 2: 2:11 Twos 1: 1:8 Twos 2: 2:11 Head Start: 2:14 Head start Preschool: 2:14 Preschool 1: 1:13 Pre-K: 1:9 The Director and Assistant Director were interviewed. Documentation reviewed: 3 staff files Incident report dated 04/09/2025 The fingerprint clearance cards for 3 of 3 staff members were verified to be valid through the DPS website at the time of the Investigation. Upon completion of the Complaint Investigation (Case 00127574), it was determined from the Director/Assistant Director's statements, facility documentation, and the Compliance Officers' observations that the allegations were unable to be substantiated.
INSP-0051959 2025-01-14 Compliance (Annual) Complete
Initial Comments: The following deficiencies were observed at the time of the Compliance Inspection conducted on 01/14/2025 and are subject to changes pending programmatic review. The Plan of Corrections will not be accepted at this time. The Empower Self-Evaluation survey was emailed to the licensee at the time of the inspection. The Notice Of Inspection Rights were provided to the licensee at the time of the inspection. The fingerprint clearance cards for 4 of 5 staff members were verified to be valid through the DPS website at the time of the inspection. Compliance Officer #1 is Tara Farrell. Compliance Officer #2 is Elizabeth Enriquez
INSP-0051830 2025-01-07 Complaint Complete
Initial Comments: **Amended** The following deficiencies were observed at the time of the Complaint Investigation (Case Number 00095311 and Case Number 00095312) conducted on 01/07/2025 and are subject to changes pending programmatic review. A full inspection of the facility was not conducted. Submit the Plan of Corrections using the AZDHS Licensing Portal within ten (10) days from the date the Statement of Deficiencies is received. The Notice Of Inspection Rights were provided to the licensee at the time of the inspection. The following staff-to-children ratios were observed: Infant 1: 1:4 Toddler 1: 2:13 Toddler 2: 2:13 Twos: 2:13 Head Start: 2:8 Head start Preschool: 2:12 Preschool 1: 1:12 Pre-K: 1:11 The Director and 2 Staff members were interviewed Documentation reviewed: 2 children's files Infant care plan's for 8 children Diaper changing logs for November and December of 2024 Procare attendance records for November and December of 2024 Procare Infant daily log for 11/25/2024 and 12/20/2024. Upon completion of the Complaint Investigation, it was determined from the facility documentation, Director/Staff interviews and the Compliance Officers' observations that 4 of 4 allegations for Case Number 00095311 were unable to be substantiated and 1 of 2 allegations for Case Number 00095312 were substantiated. Compliance Officer #1 is Tara Farrell. Compliance Officer #2 is Elizabeth Enriquez
INSP-0051189 2024-12-11 Complaint Complete
Initial Comments: There were no deficiencies observed at the time of Complaint Investigation (Case Number 00094002 and Case Number 00094038) conducted on 12/11/2024. A full inspection of the facility was not conducted. The following staff-to-children ratios were observed: Infant 1: 1:4 Infant 2: 1:4 Toddler 1: 1:4 Toddler 2: 2:13 Twos B: 3:15 Head Start: 2:11 Head start Preschool: 2:11 Preschool 1: 2:16 The Director and 2 Staff members were interviewed Upon completion of the Complaint Investigation, it was determined from the Director/Staff interviews and the Compliance Officers' observations that 2 of 2 allegations for Case Number 00094002 were unable to be substantiated and 4 of 4 allegations for Case Number 00094038 were unable to be substantiated. Compliance Officer #1 is Tara Farrell. Compliance Officer #2 is Celeste Angulo
INSP-0045769 2024-07-09 Complaint Complete
Initial Comments: The following deficiency was observed at the time of Complaint #00086640 and #00086757 investigations on 7/9/2024 and are subject to changes pending programmatic review. A full inspection was not conducted at this time. Please submit the Plan of Corrections via the LMS portal within 10 days of receipt of the Statement of Deficiencies. Ratios observed were: Infants- 2:6 1's- 2:10 1's- 2:7 2's- 2:12 3's- 2:11 3's- 3:22 4's/5's-1:15 School Age-2:27 There were 4 staff interviewed during this investigation. There was 1 staff file reviewed during this investigation. There was 1 child file reviewed during this investigation. Others interviewed: Director, District Manager, Surprise Police Detective, Complainant for Complaint # 00086640 and Complaint #00086757. Documentation observed was: Staff and Child Attendance Rosters, Incident/Accident Report, Children Sign In/Out Records, Video, Notes to Employee File. Upon completion of the complaint investigation, it was determined from observation, interview and documentation that 1 of 1 allegation from Complaint #00086640 and 2 of 2 allegations from Complaint #00086757 lacked sufficient evidence to be substantiated. Compliance Officer # 1: Fred Geyser Compliance Officer #2: Aureyon Thompson
INSP-0044890 2024-06-11 Complaint Complete
Initial Comments: The following deficiencies were observed at the time of the Complaint Investigation (Case Number 00085292) conducted on 06/11/2024 and are subject to changes pending programmatic review. A complete inspection of the facility was not conducted. Submit the Plan of Corrections using the AZDHS Licensing Portal within ten (10) days from the date the Statement of Deficiencies is received. The following staff-to-children ratios were observed: Infants 2:7 Toddlers 2:13 Twos 2:16 Early Head Start 1:6 Head Start 1:5 Preschool 2:20 Pre-K 1:15 School-age 2:32 One staff member was interviewed. The Surprise Police Report was reviewed. Upon completion of the Complaint Investigation (Case Number 00085292), it was determined from review of the Surprise Police Report and the Compliance Officer's observations that 2 out of 2 allegations were substantiated. The Compliance Officer is Tara Farrell.
INSP-0036232 2024-01-17 Complaint,Compliance (Annual) Complete
Initial Comments: The following deficiencies were observed at the time of the Compliance Inspection and Complaint Investigation (00066039) conducted on 01/17/2024, and are subject to changes pending programmatic review. Submit the Plan of Corrections using the AZDHS Licensing Portal within ten (10) days from the date the Statement of Deficiencies is received. The following staff-to-children ratios were observed: Infants: 3:9 Toddler 2: 2:8 Twos: 2:14 Twos 2: 1:4 Early Head Start: 2:4 Head Start: 2:12 Preschool 1: 2:14 Preschool 2: 1:14 Pre-K: 1:12 Compliance Officer #1 contacted the complainant on 11/16/2023. The Director and 3 staff members were interviewed. Documentation reviewed: 4 staff files 1 child file Infant care plan Diaper changing log dated 11/13/2023 Classroom roster dated 11/13/2023 Sprout About App feeding summary dated 11/13/2023 The fingerprint clearance cards for 7 of 7 staff members were verified to be valid through the DPS website at the time of the inspection. The following was discussed but not limited to: New staff: Paperwork required prior to start date Infant room staff: Documentation of infant specific training and tummy time. Upon completion of the Complaint Investigation (00066039), it was determined from facility documentation, the Compliance Officers' observations, and Director/staff member's interviews that 1 out of 4 allegations were substantiated. The remaining 3 allegations lacked sufficient evidence and were unsubstantiated. Compliance Officer #1 is Tara Farrell Compliance Officer #2 is Fred Geyser
INSP-0033331 2023-10-23 Complaint Complete
Initial Comments: The following deficiency was observed at the time of the Complaint Investigation (00064602) conducted on 10/23/2023, and are subject to changes pending programmatic review. A complete inspection of the facility was not conducted. The Plan of Corrections must be submitted using the AZDHS Licensing Portal within ten (10) days from the date the Statement of Deficiencies is received. The following staff-to-children ratios were observed: Infants: 3:8 Toddler 2: 2:11 Twos: 2:16 Early Head Start: 2:3 Head Start: 2:11 Preschool 1: 1:10 Preschool 2: 1:11 There was 1 staff interviewed Child's file reviewed Accident/Illness log reviewed Family Handbook reviewed Upon completion of the complaint investigation, it was determined from observation, staff interview and documentation that 3 of 3 allegations lacked sufficient evidence to be substantiated. Compliance Officer #1 is Tara Farrell Compliance Officer #2 is Stacy Marchelli
INSP-0028354 2023-07-12 Complaint Complete
Initial Comments: The following deficiency was observed at the time of the Complaint Investigation (00058924) conducted on 07/12/2023, and is subject to changes pending programmatic review. Please submit the Plan of Corrections by way of the LMS portal within ten (10) days of receipt of the Statement of Deficiencies. A complete Inspection of the facility was not conducted. The following classroom ratios were observed: Infant 1: 1:4 Infant 2: 3:9 Toddler 1 (EHS): 2:7 Toddler 2: 2:11 Early Head Start 1: 1:4 Twos 1: 2:13 Twos 2: 1:7 Preschool 1 (3 yo): 1:12 Preschool 2 (3/4 yo): 2:19 Pre-K 1: 2:20 School Age: 2:33 The complainant was contacted on 05/16/2023. The Facility documentation reviewed were the accident/illness log dated 05/2022 through 05/2023. There were Two Staff members interviewed during the Investigation. Upon completion of the Complaint Investigation, it was determined from Staff interview's and Facility Documentation that 1 of 1 allegation lacked sufficient evidence to be substantiated. Compliance Officer #1 is Tara Farrell Compliance Officer #2 is Jennifer Forschino

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