Description: THE LEARNING EXPERIENCE - CHANDLER - OCOTILLO is a Child Care Center in CHANDLER AZ, with a maximum capacity of 190 children. This child care center helps with children in the age range of Infant; Ones; Twos; Three to Five; School-Age. The provider does not participate in a subsidized child care program.
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.
| Inspection # | Inspection Date | Inspection Type | Status |
|---|---|---|---|
| INSP-0166190 | 2026-01-21 | Compliance (Annual) | Complete |
| Initial Comments: The following deficiencies were observed at the time of the annual compliance inspection conducted on 01-21-2026, and are subject to change pending programmatic review. 7 of 7 fingerprint clearance cards were verified to be valid through the DPS website during the time of the inspection. Please submit the Plan of Corrections via the LMS portal within 10 days of receipt of the Statement of Deficiencies. The Compliance Officer provided the facility with a paper copy of the Notice of Inspection Rights at the start of the inspection. The DES Contact Group size was compliant at the time of the inspection. The following was discussed, but not limited to: 1. Completion of the Criminal History Affidavit. 2. Translation and evaluation of foreign education documents. 3. Sleep/nap standards. 4. Children's attendance records. 5. Menu documentation. 6. Lesson plan documentation requirements. 7. Statement of Services update. 8. Presence of diapers in non-diapering rooms. 9. Crib mattress requirements. 10. Soiled diaper/clothing container requirements. 11. Labels on children's personal products. 12. Exposed screws. 14. Items kept on diaper-changing surfaces. 15. Unflushed toilets. 16. Resilient Surfacing maintenance. | |||
| INSP-0159881 | 2025-09-15 | Complaint | Complete |
| Initial Comments: The purpose of the inspection was to conduct complaint investigation #00144977. A full inspection was not conducted at this time. The Notice of Inspection Rights was provided to the licensee at the time of the inspection. The following deficiencies were observed at the time of complaint #00144977 investigation conducted on 9/16/2025 and are subject to changes pending programmatic review. The written plan of corrections will not be accepted at this time. Ratios observed were: Infants: 2:6 1-year-old children: 2:6 1-year-old children: 2:8 2-year-old children: 1:5 2-year-old children: 2:12 2-year-old children:1:8 3-year-old children: 1:10 3- and 4-year-old children: 2:10 4- and 5-year-old children: 1:15 There were 5 staff interviewed during this investigation. Compliance Officer contacted the complainant via email on 9/15/2025 Documentation observed was video evidence and classroom diaper logs. Upon completion of the complaint investigation #00144977, it was determined from observation and video evidence that 2 of 7 allegations were able to be substantiated. | |||
| INSP-0147291 | 2025-08-06 | Complaint | Complete |
| Initial Comments: The following deficiencies were observed at the time of Complaint #134930 investigation conducted on 8/6/2025 and are subject to changes pending programmatic review. A full inspection was not conducted. The Compliance Officer attempted to contact the Complainant via phone and email on 8/6/2025. The following room ratios were observed: Infants: 2:11 One's: 2:8, 1:5 Two's: 1:6, 1:5, 2:16 Three's: 1:9, 1:7 Four's: 2:22 Four staff members were interviewed during this investigation. The following documentation was reviewed during the investigation: Attendance records of the children for June 2025. Upon completion of the Complaint investigation, it was determined that 1 of 1 allegations lacked sufficient evidence to be substantiated. The following citations were observed. | |||
| INSP-0133441 | 2025-06-06 | Complaint | Complete |
| Initial Comments: The purpose of the inspection was to conduct a complaint #00132570 investigation on 06/06/2025. This complaint was a Self-Report complaint from the facility. The facility dismissed the staff member effective immediately. A full inspection was not conducted at this time. Ratios observed were: Infants: 2:11 1-yr-old Children: 3:14 2-yr-old Children: 1:8 2-yr-old Children: 2:6 2-yr-old Children: 2:14 3-yr-old Children: 3:19 3-yr-old Children: 2:22 4-yr-old Children: 2:21 There were 4 staff members interviewed during this investigation. There was 1 staff file reviewed during this investigation. Documentation observed was: staff statements Upon completion of the complaint investigation, it was determined from observation, interview, and documentation that the 1:1 allegation(s) lacked sufficient evidence and was unable to be substantiated. The following deficiencies were observed and are subject to changes pending programmatic review. Please submit the Plan of Corrections via the LMS portal within 10 days of receipt of the Statement of Deficiencies. | |||
| INSP-0100842 | 2025-03-13 | Complaint | Complete |
| Initial Comments: The following deficiency was observed at the time of the Complaint #00096067 investigation conducted on 3/13/2025 and is subject to changes pending programmatic review. A complete inspection of the facility was not conducted. The Compliance Officer provided a paper copy of the Notice of Inspection Rights to the provider at the time of inspection. The following classroom ratios were observed: Infants - 2:11 One's - 2:13 Two's - 1:7, 1:6, 1:14, 2:15 Three's - 1:13 Four's - 2:15 Four's/Five's - 2:23 Seven staff members were interviewed during this investigation. The following documentation was reviewed: *Child attendance logs, Staff attendance logs, and Rosters. Upon completion of the complaint investigation, it was determined from observation, staff interview, and documentation that 1 of 1 allegations had sufficient evidence to be substantiated. | |||
| INSP-0052112 | 2025-01-23 | Compliance (Annual) | Complete |
| Initial Comments: The following deficiencies were observed at the time of the Compliance Inspection conducted on 1/23/2025 and are subject to changes pending programmatic review. Please submit the Plan of Corrections via the LMS portal within 10 days of receipt of the Statement of Deficiencies. The Compliance Officer provided a paper copy of the Notice of Inspection Rights to the provider at the time of inspection. The Empower Self Assessment was emailed to the provider. The Emergency Disaster Contact Form was completed on-site. The fingerprint clearance cards for 9 of 9 staff members were verified to be valid through the DPS website at the time of the inspection. The following was discussed but not limited to: 1). Ensuring that cabinets with chipped paint exposing rough wood are repaired. 2). Ensuring play materials are in working condition. 3). Ensuring mattresses and cots are free from cracks and are waterproof. 4). Ensuring sheets are tight fitting on mattresses. 5). Ensuring good faith efforts are made to contact previous employers before the staff start date. 6). Ensuring that the diaper-changing surface is not used for any other activity. Compliance Officer #1 is AuReyon Thompson Compliance Officer #2 is Stephanie Jake | |||
| INSP-0037232 | 2024-01-30 | Compliance (Annual) | Complete |
| Initial Comments: The following deficiencies were observed at the time of the Compliance inspection conducted on 01/30/2024 subject to changes pending programmatic review. Compliance Officer (CO): Pat Morgan-Martinez Please submit the Written Documentation of Corrections via the Licensing portal within 10 days of receipt of the Statement of Deficiencies. 8 of 8 fingerprint clearance cards were valid via a DPS website search. The Empower Survey link was provided at the time of inspection. Please complete within 10 days of receipt of the Statement of Deficiencies. The Emergency Disaster Contact form was completed at the time of inspection. The following items were discussed, but not limited to: **Staff file requirements - completion of criminal history affidavit, DCS affidavit, and verification of fingerprint clearance cards before the starting date of employment, complete addresses on affidavits **Staff qualifications - Teacher caregiver, Assistant teacher caregiver **Emergency Information and Immunization Record card requirements **Children's attendance record requirements **Blankets available to children when napping **Infant feeding instructions - amounts/times to be fed **Food waste in a lined, garbage can covered with a tight-fitting lid **Mats for napping placed at least 18" apart **Cleaning and sanitation - unflushed toilets, restroom storage | |||
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A great place to send your little one! They treat you and your little one like family! My little one loves it here and smiles to get dropped off in the mornings!