Five Star Center License
✓ Licensed
Tender Love & Care Child Development Center
Charlotte, NC
· Mecklenburg County
2701 ASHLEY RD,
Charlotte, NC 28208
Quick Facts
Capacity
41 children
Age Range
0 through 12
Transportation
Yes
Subsidized Program
Participates
State Rating
5
Missing details such as rates or type of care? Suggest an update to help other families.
Licensed Five Star Center License
Active License
License Number
60004033
License Holder
TENDER LOVE & CARE CHILD DEVELOPMENT CENTER, LLC
License Issued
Feb 22, 2022
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
Reviews
Write a Review
Be the first to review this childcare provider. Write a review about Tender Love & Care Child Development Center. Let other families know what's great, or what could be improved. Please read our brief review guidelines to make your review as helpful as possible.
Review Policy: ChildcareCenter.us does not actively screen or monitor user reviews, nor do we verify or edit content.
Reviews reflect only the opinion of the writer. We ask that users follow our
review guidelines.
Providers are welcome to respond to parental reviews, however we ask that they identify themselves as the provider.
About the Provider
TENDER LOVE & CARE CHILD DEVELOPMENT CENTER is a Five Star Center License in CHARLOTTE NC, with a maximum capacity of 41 children. This child care center helps with children in the age range of 0 through 12. The provider also participates in a subsidized child care program.
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-02-20 | Unannounced Inspection | Yes | |
| 2026-02-20 | Violation | 1128 | 10A NCAC 09 .1003(l) |
| For routine transport of children to and from the center, staff did not use the list to document attendance as children boarded and departed the vehicle. The provider did not have documentation of attendance for the children that are transported. | |||
| 2026-02-20 | Violation | 1321 | GS110-91(1) |
| Medical exam or health assessment record was not on file before or within 30 days after admission. One out of three childrens records monitored did not have documentation of a medical health exam within 30 days of enrollment. | |||
| 2026-02-20 | Violation | 1323 | 10A NCAC 09 .0302(d)(2) |
| Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One new childrens record monitored did not have documentation of immunzation records within 30 days of enrollment. | |||
| 2026-02-20 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One new staff member with a start date of 8/5/26 had a Recognizing and Responding to Suspicions of Child Maltreatment training dated after 90 days of her start date, 1/29/26. (TH) | |||
| 2026-01-13 | Unannounced Inspection | No | 1225-190L |
| 2025-12-30 | Unannounced Inspection | Yes | 1225-190L |
| 2025-12-30 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. Upon entering the center, as we walked directly into space #2, we observed six children sleeping with no caregiver in the room, one caregiver was in space #3 (the caregiver was getting something) and the other caregiver was in space #1. | |||
| 2025-12-30 | Violation | 714 | .0605(g) |
| Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence had some gaps at the bottom of the fence in some areas that measured between six inches to eleven inches. | |||
| 2025-12-30 | Violation | 824 | GS 110-91(6); .0605((i) |
| Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The fence near the parking lot/ near the bamboo measured five feet eleven inches with protrusions. | |||
| 2025-12-30 | Violation | 856 | 10A NCAC 09 .0604(p) |
| The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. I observed debris on the ground of the Outdoor Learning Environment. | |||
| 2025-09-23 | Unannounced Inspection | Yes | |
| 2025-09-23 | Violation | 812 | 10A NCAC 09 .0604(c) |
| Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #1, In observed an electrical outlet not in use without an electrical outlet cover. | |||
| 2025-09-23 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #3, I observed plastic bags accessible to children under three years of age. | |||
| 2025-02-24 | Unannounced Inspection | Yes | |
| 2025-02-24 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. Playground equipment was rusted. | |||
| 2025-02-24 | Violation | 856 | 10A NCAC 09 .0604(p) |
| The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Broken/ old toys going to the trash were stored on the playground/ accessible to children. | |||
| 2025-02-24 | Violation | 892 | .0606(b) |
| The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. Space #3, the classroom for infants did not have a safe sleep policy posted | |||
| 2024-10-24 | Unannounced Inspection | Yes | |
| 2024-10-24 | Violation | 533 | 15A NCAC 18A .2804(d) |
| Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space #1, I observed one bottle that did not have a date. | |||
| 2024-10-24 | Violation | 620 | 15A NCAC 18A .2825(a) |
| All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The bathroom wall is in the process of being repaired, I observed peeling paint. | |||
| 2024-10-24 | Violation | 812 | 10A NCAC 09 .0604(c) |
| Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #1, I observed one electrical outlet not in use that did not have a safety cover. | |||
| 2024-05-23 | Unannounced Inspection | No | |
| 2024-02-27 | Unannounced Inspection | Yes | |
| 2024-02-27 | Violation | 620 | 15A NCAC 18A .2825(a) |
| All walls and ceilings including doors and windows were not kept clean and in good repair. In space #2, I observed a window seal not in good repair/ peeling paint and chipped wood. | |||
| 2024-02-27 | Violation | 1757 | G.S. 110-90.2(b) & (d) & .2703(e) |
| A valid qualification letter was not on file and available to review at the facility. One staff member (M.E) did not have a qualifying letter on file, available for review. | |||
| 2023-07-11 | Unannounced Inspection | No | |
| 2023-06-20 | Unannounced Inspection | Yes | |
| 2023-06-20 | Violation | 301 | GS 110-91(7);.0713(a-e) |
| Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. There was one (1) infant, one (1) one year old children, four (4) two year old children, four (4) three year old children and two (2) four year old children present with Ms. Williams (only caregiver). | |||
| 2023-06-20 | Violation | 316 | 10A NCAC 09 .0713(a)(5) |
| Children under one year of age were not kept separate from children two years and older. On June 2, 2023 there was one (1) infant, one (1) one year old children, four (4) two year old children, four (4) three year old children and two (2) four year old children present with Ms. Williams (only caregiver). | |||
| 2023-06-16 | Announced Inspection | No | |
| 2023-06-01 | Unannounced Inspection | Yes | |
| 2023-06-01 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. The lesson plan posted in space #3 was not current, it was dated for 5/15-19. | |||
| 2023-03-07 | Unannounced Inspection | Yes | |
| 2023-03-07 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The center's last fire inspection was on 2/16/21. | |||
| 2023-03-07 | Violation | 620 | 15A NCAC 18A .2825(a) |
| All walls and ceilings including doors and windows were not kept clean and in good repair. I observed, in space #1, peeling paint near the block area, and in space #3 peeling paint in the dramatic play area. | |||
| 2023-03-07 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. On the playground, I observed an incomplete stairwell project. This makes the playground area unsafe for children. | |||
| 2023-03-07 | Violation | 812 | 10A NCAC 09 .0604(c) |
| Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #2, I observed an electrical outlet that was not in use without a safety cover. | |||
| 2023-03-07 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Two out four staff members did not have an emergency information form on file annually. | |||
| 2023-03-07 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One out of four staff members did not complete the First Aid certification by the renewal date of 11/2022. (A.W) | |||
| 2023-03-07 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One out of four staff members did not complete the CPR certification by the renewal date of 11/2022. (A.W) | |||
| 2023-03-07 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One out of four staff members did not receive the required number of on-going training hours. | |||
| 2023-03-07 | Violation | 1232 | 10A NCAC 09 .0514(f) |
| Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One out of four staff members did not have documentation of their annual staff evaluation. (T.W) | |||
| 2023-03-07 | Violation | 1828 | .0604(q) |
| Jump ropes and rubber bands were accessible to children under five years of age without adult supervision. I observed jump ropes in a basket on the playground used for children under five years of age. | |||
| 2023-03-07 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One out of four staff members with a start date of 3/1/23 did not have documentation of reviewing The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy. (K.S) | |||
| 2022-03-15 | Unannounced Inspection | Yes | |
| 2022-03-15 | Violation | 1867 | .0605(k)(1-4) |
| The depth of the loose surfacing was not based on critical height of the equipment. The mulch on the playground measured under one inch (1") instead of six inches (6"). | |||
| 2022-03-15 | Violation | 805 | .0604(t); .0302(d)(5) |
| Fire drills were not practiced monthly and/or the drill record was incomplete. The center was missing documentation of a fire drill from December 2021. | |||
| 2022-03-15 | Violation | 808 | 15A NCAC 18A .2832(a) |
| The outdoor premises were not clean, drained and free of litter and hazardous materials grass and other vegetation in a manner which does not encourage vermin. I observed standing water on the playground in three different areas: in a bucket of toys near the back fence, in a white laundry basket in the front gate and on top of the cover of the bye-bye buggy stroller. | |||
| 2022-03-15 | Violation | 856 | 10A NCAC 09 .0604(p) |
| The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. I observed debris on the playground. | |||
| 2022-03-15 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last drill documented was a lock down drill conducted on August 2021. The center is due for a Shelter-in-place and Lock-down drill every three (3) months, the center is missing a drill for November 2021 and February 2022. | |||
| 2022-03-03 | Unannounced Inspection | Yes | |
| 2022-03-03 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. A 2-year-old child is allowed to lay down for rest time with a sippy cup of milk. | |||
| 2022-03-03 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. I was greeted at the front door by staff member M. Eldridge. Ms. Eldridge informed me that the Director was not present, but she was going to call her to let her know I was there. Ms. Eldridge then went back to her classroom and left me standing outside. Shortly after, Ms. Wilson (Owner/ Director) called me to let me know she was on her way to the center and I could enter the facility by using the side door (the infant classroom). I then noticed that Ms. Eldridge was the only teacher in her classroom, she then told me she would need to get the thermometer to check my temperature. She left the classroom to get the thermometer, leaving the children unattended (again). | |||
| 2022-02-04 | Announced Inspection | No | |
If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
Providers in ZIP Code 28208
Looking for Child Care?
Helpful Resources
How to Choose a Child Care Center
Read article →
Questions to Ask During a Tour
Read article →
Licensing Guide
Read article →