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Child Care Center ✓ Licensed

Pollock Childcare Center

Harrisburg, PA · Dauphin County
1 Hacc Dr, Harrisburg, PA 17110
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Quick Facts

Capacity
106 children
Subsidized Program
Participates
State Rating
4

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✓ Licensed Child Care Center
Active License
License Number
CER-00253375
License Issued
Apr 27, 2026
Active Through
Apr 27, 2027
Issued By
Pennsylvania Department of Education and Public Welfare
District Office
Early Learning Resource Center for Region 9

Reviews

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About the Provider

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U-Gro Learning Centres manages HACC's Grace M. Pollock Early Childhood Education and Child Care Center at the Harrisburg Campus. They provide care for infant through pre-school children of students, staff, and community members. Affordable care is available from 6:30 a.m. to 6 p.m. Monday through Friday. Special pricing is available for students. Contact U-Gro directly at (717) 780-2581 for more information.

Hours of Operation

  • Monday7:00 AM - 5:30 PM
  • Tuesday7:00 AM - 5:30 PM
  • Wednesday7:00 AM - 5:30 PM
  • Thursday7:00 AM - 5:30 PM
  • Friday7:00 AM - 5:30 PM
  • Saturday Closed
  • Sunday Closed

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Inspection Date Reason Description Status
2026-05-20 Unannounced Monitoring 3270.31(e)(4)(i) - Age and Training Compliant - Finalized

Regulation: 3270.31(e)(4)(i)

Description: Age and Training

Noncompliance Area: Upon review of personnel files, it was found that the file facility person # 2 and staff person #3 contained an updated pediatric first aid and CPR certificate that lapsed between dates. The updated Pediatric First Aid and CPR certificates for staff persons #2 and staff persons #3 had a date of 2.5.26 and previously expired on 1.31.26.

Correction Required: Competence is the completion of training by a professional in the field of first-aid and cardiopulmonary resuscitation (CPR). All staff persons shall renew their certification in pediatric first aid and pediatric cardiopulmonary resuscitation (CPR) on or before the expiration of the most current certification.

Provider Response: (Contact the State Licensing Office for more information.)
After having original first aid and pediatric CPR training was canceled, I signed both staff up for the nearest dated training I could find. Will maintain first aid and pediatric for all staff on or before the expiration of the most current certification.
2026-05-20 Unannounced Monitoring 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information Compliant - Finalized

Regulation: 3270.32(a)/3270.192(4)

Description: Comply with CPSL/CPSL information

Noncompliance Area: The file for staff person # 1 contained a NSOR verification that was dated 5.8.20 [expired on 5.8.25]. The facility had no record of an application for the updated clearance on file.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). Staff employee #1 must be removed from childcare position that has direct care or routine interaction with children by close of business [effective 5.20.26]. All required clearances must be obtained before staff person#1 may resume direct care or routine interaction with children. Until such time as the required pre- service trainings are completed, staff person #4 must be supervised, when interacting with children, at a minimum by, an (AGS, primary staff person, or family child care home staff person) who has completed all preservice trainings and has all qualifications to care for children unsupervised. If there are no staff person(s) available to supervise staff person #4 may not work in a child-care position at the facility. A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person #1 applied for NSOR same day as unannounced visit. NSOR was received by staff person #1 on 5/28/26 and it was sent to OCDEL Rep the same day.
2026-05-20 Unannounced Monitoring 3270.95(a)/3270.95(b) - Devices must be compliant/Director or designated staff person ensure compliance Compliant - Finalized

Regulation: 3270.95(a)/3270.95(b)

Description: Devices must be compliant/Director or designated staff person ensure compliance

Noncompliance Area: Upon inspection of the facility fire safety records, it was found that the following smoke alarm test dates exceeded the maximum of 30-days between required tests: 3.12.26/4.17.26 [36d].

Correction Required: Fire detection devices or systems must be in compliance with standards established under section 1016(c) of the act (62 P.S. § 1016(c)). The Director or designated staff person who is responsible for compliance with this chapter shall ensure the requirements under subsection (a) are met.

Provider Response: (Contact the State Licensing Office for more information.)
Provider has created a schedule to follow to ensure that moving forward the fire system will be tested every 30 days. Schedule for fire system checks are due- 6/12, 7/10, 8/7, 9/4, 10/2, 10/30, 11/27, 12/18, 1/15, 2/12, 3/10, 4/8
2026-04-08 Unannounced Monitoring Unannounced Monitoring Compliant - Finalized
2026-02-17 Complaints- Legal Location 3270.82(g) - Clean and good repair Compliant - Finalized

Regulation: 3270.82(g)

Description: Clean and good repair

Noncompliance Area: In the pre-kindergarten room, observed that both toilet seats were visibly stained with residue and required cleaning. (CORRRECTED ON SITE)

Correction Required: Toilet areas and fixtures shall be cleaned daily and be in good repair.

Provider Response: (Contact the State Licensing Office for more information.)
Corrected on site, and created plan to maintain toilet areas daily and keep fixtures in good repair. Placed work order for toilet seats to be replaced.
2026-02-17 Unannounced Monitoring 3270.82(h) - Handwashing signs Compliant - Finalized

Regulation: 3270.82(h)

Description: Handwashing signs

Noncompliance Area: It was observed that facility person #1 did not promptly wash the child's hands after diapering. Upon notification, facility person #1 promptly washed the child's hands and disinfected the play mat to mitigate potential health risks.

Correction Required: A facility person and an able child shall wash his hands after toileting and before eating. A sign on which this requirement is written shall be posted at each toilet, training chair, diapering area and sink in the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Corrected staff member on site. Went over proper diapering and handwashing with all staff to ensure that everyone is following procedures.
2026-01-20 Renewal 3270.123(a)(4) - Arrival/departure times Compliant - Finalized

Regulation: 3270.123(a)(4)

Description: Arrival/departure times

Noncompliance Area: Child #1 and 4's financial agreement do not include the arrival and departure times.

Correction Required: An agreement shall specify the child's arrival and departure times.

Provider Response: (Contact the State Licensing Office for more information.)
Families specified arrival and departure times, and filled out the corresponding areas.
2026-01-20 Renewal 3270.123(a)(5) - Designated release persons Compliant - Finalized

Regulation: 3270.123(a)(5)

Description: Designated release persons

Noncompliance Area: Children # 1, 2, and 3's financial agreements do not include the release persons.

Correction Required: An agreement shall specify the persons designated by a parent to whom the child may be released.

Provider Response: (Contact the State Licensing Office for more information.)
Child #1, 2, and 3's families filled out the section with the person designated by a parent to whom the child may be released on the agreements.
2026-01-20 Renewal 3270.123(a)(6)/3270.182(2) - Admission date/Application, admission, withdrawal dates Compliant - Finalized

Regulation: 3270.123(a)(6)/3270.182(2)

Description: Admission date/Application, admission, withdrawal dates

Noncompliance Area: Children #1, 2, 3, and 5's financial agreements do not include a date of admission.

Correction Required: An agreement shall specify the date of the child's admission. A child's record shall contain the dates of application, admission and withdrawal of the child.

Provider Response: (Contact the State Licensing Office for more information.)
Provider added the date of admissions to agreements for children 1, 2, 3, and 5.
2026-01-20 Renewal 3270.123(a)(7) - Services considered extra Compliant - Finalized

Regulation: 3270.123(a)(7)

Description: Services considered extra

Noncompliance Area: Children #1, 2, and 3's financial agreements do not include information for extra services.

Correction Required: An agreement shall specify the services which are to be considered as extra.

Provider Response: (Contact the State Licensing Office for more information.)
Children 1, 2, and 3's agreements were updated to include information of extra services.
2026-01-20 Renewal 3270.123(b)/3270.182(8) - Parent receives original/Copy of initial and subsequent agreements. Parent receives original. Compliant - Finalized

Regulation: 3270.123(b)/3270.182(8)

Description: Parent receives original/Copy of initial and subsequent agreements. Parent receives original.

Noncompliance Area: Children # 1, 2, 3, 4, and 5's files contain the original agreements.

Correction Required: A parent shall receive the original agreement. The facility shall retain a copy of the agreement. A child's record shall contain a copy of the initial agreement and subsequent written agreements between the parent and the operator. The parent receives the original agreement.

Provider Response: (Contact the State Licensing Office for more information.)
Provider copied agreements and placed in the child's file. Original agreements were sent home with families.
2026-01-20 Renewal 3270.124(b)(3) - Parent home/work address, phone Compliant - Finalized

Regulation: 3270.124(b)(3)

Description: Parent home/work address, phone

Noncompliance Area: Child #1's emergency contact form does not include the enrolling parents work address and work phone number.

Correction Required: Emergency contact information must include the home and work addresses and telephone numbers of the enrolling parent.

Provider Response: (Contact the State Licensing Office for more information.)
Family filled out the work address and work phone number for child 1.
2026-01-20 Renewal 3270.124(b)(4)/3270.182(3) - Written consent/Consent for emergency medical care required prior to admission Compliant - Finalized

Regulation: 3270.124(b)(4)/3270.182(3)

Description: Written consent/Consent for emergency medical care required prior to admission

Noncompliance Area: Child #5's emergency contact form does not include written consent for emergency medical care.

Correction Required: Emergency contact information must include the written consent signed by a parent for emergency medical care. A child's record shall contain signed parental consent for emergency medical care for the child. Written consent is required prior to admission.

Provider Response: (Contact the State Licensing Office for more information.)
Family signed for written consent of emergency medical care for child 5.
2026-01-20 Renewal 3270.124(b)(5) - Information re: special needs Compliant - Finalized

Regulation: 3270.124(b)(5)

Description: Information re: special needs

Noncompliance Area: Child #3's emergency contact form does not include information on special needs.

Correction Required: Emergency contact information must include information on the child's special needs, as specified by the child's parent, physician, physician's assistant or CRNP, which is needed in an emergency situation.

Provider Response: (Contact the State Licensing Office for more information.)
Provider had family fill out information for special needs on the emergency contact form for child 3.
2026-01-20 Renewal 3270.124(b)(6) - Insurance coverage information Compliant - Finalized

Regulation: 3270.124(b)(6)

Description: Insurance coverage information

Noncompliance Area: Children #1, 2, and 5's emergency contact forms do not include the health insurance/MA policy number.

Correction Required: Emergency contact information must include health insurance coverage and policy number for a child under a family policy or Medical Assistance benefits, if applicable.

Provider Response: (Contact the State Licensing Office for more information.)
Provider had family fill out the health insurance/MA policy number on emergency contact for child 1 and 2.
2026-01-20 Renewal 3270.124(b)(7) - Name/address/phone release person Compliant - Finalized

Regulation: 3270.124(b)(7)

Description: Name/address/phone release person

Noncompliance Area: Child #1 and 3's emergency contact form do not include the release person's complete address.

Correction Required: Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released.

Provider Response: (Contact the State Licensing Office for more information.)
Provider had families update the emergency contact forms to include release persons complete address for child 1 and 3.
2026-01-20 Renewal 3270.124(f)/3270.181(c) - Updated every 6 months/Emergency info/agreement updated 6 mos Compliant - Finalized

Regulation: 3270.124(f)/3270.181(c)

Description: Updated every 6 months/Emergency info/agreement updated 6 mos

Noncompliance Area: Child #4's emergency contact information and financial agreement were not reviewed or updated within a 6-month period. The emergency contact information reviews are dated 2/15/23, 1/11/24, and 3/5/25. The financial agreement reviews are dated 7/28/23, 8/13/24, 3/9/25.

Correction Required: The parent shall update in writing emergency contact information once in a 6-month period or as soon as there is a change in the information. A parent is required to review and update the emergency contact information and the financial agreement at least once in a 6-month period or as soon as there is a change in the information.

Provider Response: (Contact the State Licensing Office for more information.)
Child 4's emergency contact information and financial agreement have been reviewed/updated as of 1/21/25.
2026-01-20 Renewal 3270.151(a)/3270.192(3) - 12 months prior to service and every 24 months thereafter/Health assessment, TB test Compliant - Finalized

Regulation: 3270.151(a)/3270.192(3)

Description: 12 months prior to service and every 24 months thereafter/Health assessment, TB test

Noncompliance Area: Staff persons # 1, 2, 3, 5 and 6 do not have updated health assessments on file. Health assessments on file: Staff #1 - 6/8/23 Staff #2 - 12/13/23 Staff #3 - 10/31/23 Staff #5 - 5/17/22 Staff #6 - 10/20/23

Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem. A facility person's record shall include a written report of initial and subsequent health assessments, including the results of initial and subsequent tuberculin skin tests, x-rays or other medical documentation necessary to confirm freedom from communicable tuberculosis.

Provider Response: (Contact the State Licensing Office for more information.)
Staff are scheduled to bring in all health assessments by 2/6 or have been placed on admin leave until they are in compliance with a current health assessment on file.
2026-01-20 Renewal 3270.182(5) - Consent for administration of minor first-aid required prior to admission Compliant - Finalized

Regulation: 3270.182(5)

Description: Consent for administration of minor first-aid required prior to admission

Noncompliance Area: Child #5's emergency contact information does not include written consent for minor first aid.

Correction Required: A child's record shall contain signed parental consent for administration of minor first-aid procedures by facility staff. Written consent is required prior to admission.

Provider Response: (Contact the State Licensing Office for more information.)
Family signed written consent on emergency contact or minor first aid for child 5.
2026-01-20 Renewal 3270.182(6) - Signed parental consent for transportation, walking excursions, swimming and wading Compliant - Finalized

Regulation: 3270.182(6)

Description: Signed parental consent for transportation, walking excursions, swimming and wading

Noncompliance Area: Child #3's emergency contact information does not include written consent for transportation.

Correction Required: A child's record shall contain signed parental consent for transportation, walking excursions, swimming and wading.

Provider Response: (Contact the State Licensing Office for more information.)
Family signed for written consent for transportation on the emergency contact information form for child 3.
2026-01-20 Renewal 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information Compliant - Finalized

Regulation: 3270.32(a)/3270.192(4)

Description: Comply with CPSL/CPSL information

Noncompliance Area: Staff person #4 started working with children before receiving NSOR certificate. NSOR on file is dated 11/25/25. See Code Sheet for start date working with children.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services).

Provider Response: (Contact the State Licensing Office for more information.)
Staff person #4's file includes a current NSOR. Director will ensure all staff have correct paperwork on file before starting at center according to CPSL and Chapter 3490.
2026-01-20 Renewal 3270.66(a) - Locked or inaccessible Compliant - Finalized

Regulation: 3270.66(a)

Description: Locked or inaccessible

Noncompliance Area: It was observed in the preschool classroom that the disinfectant spray and soapy water spray bottles were hanging by the changing table, accessible to children. It was observed in the preschool bathroom, there was a sanitizer spray bottle hanging from the shelf, accessible to children. It was observed in the young toddler classroom there was a disinfectant spray bottle hanging from the shelf next to the changing table, accessible to children.

Correction Required: Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children.

Provider Response: (Contact the State Licensing Office for more information.)
The provider labeled shelves. All spray bottles were moved out of reach of children on top of shelves or in cabinets.
2026-01-20 Renewal 3270.76 - Building Surfaces Compliant - Finalized

Regulation: 3270.76

Description: Building Surfaces

Noncompliance Area: It was observed that the ceiling vents are dusty in the older toddler, preschool, pre-k and 3-year-old classrooms. It was observed in the older toddler, preschool and pre-k classrooms that the counters are covered with unstable clutter. It was observed that the floors were not swept or vacuumed in the preschool classroom and bathroom, pre-k classroom and bathroom, and 3-year classroom.

Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards.

Provider Response: (Contact the State Licensing Office for more information.)
Provider placed a work order placed for vents - awaiting maintenance to service. 1/20/2026 classroom counters clear from all unstable clutter, all floors were swept/vacuumed. Cleaning schedule reminder sent to all staff.
2025-11-25 Unannounced Monitoring 3270.95(a)/3270.95(b) - Devices must be compliant/Director or designated staff person ensure compliance Compliant - Finalized

Regulation: 3270.95(a)/3270.95(b)

Description: Devices must be compliant/Director or designated staff person ensure compliance

Noncompliance Area: It was observed that fire detection devices were not tested within at least 30 days. Documented dates of testing are 8/1/25 to 9/27/25, lapsing 57 days.

Correction Required: Fire detection devices or systems must be in compliance with standards established under section 1016(c) of the act (62 P.S. § 1016(c)). The Director or designated staff person who is responsible for compliance with this chapter shall ensure the requirements under subsection (a) are met.

Provider Response: (Contact the State Licensing Office for more information.)
Center management will test and document fire detection equipment per the regulation not to exceed 30 days between testing. The last date of equipment testing was 11/20/25 and 12/20/25.
2025-07-22 Allocated Unannounced Monitoring Allocated Unannounced Monitoring Compliant - Finalized
2025-03-05 Unannounced Monitoring 3270.123(a) - Signed Compliant - Finalized

Regulation: 3270.123(a)

Description: Signed

Noncompliance Area: On 1/3/25 Child #3's file does not contain an agreement signed by the operator and the parent. See code sheet for date of admissions.  Continued non-compliance: On 3/5/25 Child #3's file still does not contain an agreement signed by the operator and the parent.

Correction Required: An agreement shall be signed by the operator and the parent.

Provider Response: (Contact the State Licensing Office for more information.)
Child #3's file now has a signed by operator and parent agreement.
2025-03-05 Unannounced Monitoring 3270.123(a)(6)/3270.182(2) - Admission date/Application, admission, withdrawal dates Compliant - Finalized

Regulation: 3270.123(a)(6)/3270.182(2)

Description: Admission date/Application, admission, withdrawal dates

Noncompliance Area: On 1/3/25 Child #2, and 3 agreements do not contain a date of admissions. Continued non-compliance: On 3/5/25 Child #2, and 3 agreements do not contain a date of admissions.

Correction Required: An agreement shall specify the date of the child's admission. A child's record shall contain the dates of application, admission and withdrawal of the child.

Provider Response: (Contact the State Licensing Office for more information.)
Child #2 and #3's agreements were corrected and contain the date of admission.
2025-03-05 Unannounced Monitoring 3270.123(b)/3270.182(8) - Parent receives original/Copy of initial and subsequent agreements. Parent receives original. Compliant - Finalized

Regulation: 3270.123(b)/3270.182(8)

Description: Parent receives original/Copy of initial and subsequent agreements. Parent receives original.

Noncompliance Area: On 1/3/25, Child #1 and 2 files contain the original agreement. Continued non-compliance: On 3/5/25 Child #1 and 2 files still contain the original agreement.

Correction Required: A parent shall receive the original agreement. The facility shall retain a copy of the agreement. A child's record shall contain a copy of the initial agreement and subsequent written agreements between the parent and the operator. The parent receives the original agreement.

Provider Response: (Contact the State Licensing Office for more information.)
Child #1 and #2's agreements were copied and the original given to families. Their files now contain the copied agreement.
2025-03-05 Unannounced Monitoring 3270.76 - Building Surfaces Compliant - Finalized

Regulation: 3270.76

Description: Building Surfaces

Noncompliance Area: On 1/3/2025 It was observed that there were cobwebs and dust in the corners of the bathroom, near the toilets and on the shelf to the right of the toilet in the Early Preschool and Pre-K 2 bathrooms. Continued non-compliance: On 3/5/25 It was observed that there were still cobwebs and dust in the corners of the bathroom, near the toilets and on the shelf to the right of the toilet in the Early Preschool and Pre-K 2 bathrooms.

Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards.

Provider Response: (Contact the State Licensing Office for more information.)
cobwebs and dust were cleaned in the bathrooms and corners near the toilets and shelves in the early preschool and pre-k 2 classroom bathrooms.
2025-03-05 Unannounced Monitoring 3270.77(a) - No peeling paint or plaster Compliant - Finalized

Regulation: 3270.77(a)

Description: No peeling paint or plaster

Noncompliance Area: On 1/3/2025 It was observed in the infant room that the door to go outside had peeling paint, which was covered with a clear plastic which is now peeling. The peeling clear covering and paint are not permitted in child care play space surfaces. Continued non-compliance: On 3/5/25 It was observed in the infant room that the door to go outside still had peeling paint, which was covered with a clear plastic which is peeling. The peeling clear covering and paint are not permitted in child care play space surfaces.

Correction Required: Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility.

Provider Response: (Contact the State Licensing Office for more information.)
infant room door will be painted this week by maintenance.
2025-01-07 Renewal 3270.102(a) - Clean and good repair Non Compliant - Finalized

Regulation: 3270.102(a)

Description: Clean and good repair

Noncompliance Area: It was observed that the plastic woven baskets have broken edges, causing rough edges and sharp corners, in the infant, Pre-K 1, and Pre-K 2 classrooms.

Correction Required: Toys, play equipment and other indoor and outdoor equipment used by the children shall be clean, in good repair and free from rough edges, sharp corners, pinch and crush points, splinters and exposed bolts.

Provider Response: (Contact the State Licensing Office for more information.)
baskets were removed and replaced with new unbroken baskets/bins
2025-01-07 Renewal 3270.107 - Refrigerator Non Compliant - Finalized

Regulation: 3270.107

Description: Refrigerator

Noncompliance Area: It was observed that there was not an operating thermometer in the Pre-K 2 classroom refrigerator.

Correction Required: A facility shall have an operable, clean refrigerator used to store potentially hazardous foods. The refrigerator shall be capable of maintaining food at 45° F or below. An operating thermometer shall be placed in the refrigerator.

Provider Response: (Contact the State Licensing Office for more information.)
thermometer placed in classroom fridge PK-2
2025-01-07 Renewal 3270.111(a)/3270.111(b) - Written plan/Posted in group space Non Compliant - Finalized

Regulation: 3270.111(a)/3270.111(b)

Description: Written plan/Posted in group space

Noncompliance Area: It was observed in the Toddler 1 & Pre-K classroom that there was not a written plan of daily activities and routines posted.

Correction Required: A written plan of daily activities and routines, including a time for free play shall be established for each group. The plan shall be flexible to accommodate the needs of individual children and the dynamics of the group. The written plan of daily activities shall be posted in the group space.

Provider Response: (Contact the State Licensing Office for more information.)
daily schedules placed on board inside and outside of every room
2025-01-07 Renewal 3270.123(a) - Signed Non Compliant - Finalized

Regulation: 3270.123(a)

Description: Signed

Noncompliance Area: Child #5's file does not contain an agreement signed by the operator and the parent. See code sheet for date of admissions.

Correction Required: An agreement shall be signed by the operator and the parent.

Provider Response: (Contact the State Licensing Office for more information.)
Child #5's agreement signed by parent and copy placed in child's file, and the parent received the original.
2025-01-07 Renewal 3270.123(a)(3) - Services proceeded Non Compliant - Finalized

Regulation: 3270.123(a)(3)

Description: Services proceeded

Noncompliance Area: Child #3's file does not contain a Child Service Report within 6 months. See code sheet for date of admissions.

Correction Required: The services to be provided to the family and the child, including the Department's approved form to provide information to the family about the child's growth and development in the context of the services being provided. The operator shall complete and update the form and provide a copy to the family in accordance with the updates regarding emergency contact information in § 3270.124(f) (relating to emergency contact information).

Provider Response: (Contact the State Licensing Office for more information.)
Child #3's service report was completed and signed previously, just not filed. Director filed service report in child #3's file.
2025-01-07 Renewal 3270.123(a)(6)/3270.182(2) - Admission date/Application, admission, withdrawal dates Non Compliant - Finalized

Regulation: 3270.123(a)(6)/3270.182(2)

Description: Admission date/Application, admission, withdrawal dates

Noncompliance Area: Child #2, 4, and 5 agreements do not contain a date of admissions.

Correction Required: An agreement shall specify the date of the child's admission. A child's record shall contain the dates of application, admission and withdrawal of the child.

Provider Response: (Contact the State Licensing Office for more information.)
Child #2, 4, and 5 admission dates were corrected on agreement. Child# 4 IMPLEMENTED Child #2 & 5 NOT IMPLEMENTED
2025-01-07 Renewal 3270.123(b)/3270.182(8) - Parent receives original/Copy of initial and subsequent agreements. Parent receives original. Non Compliant - Finalized

Regulation: 3270.123(b)/3270.182(8)

Description: Parent receives original/Copy of initial and subsequent agreements. Parent receives original.

Noncompliance Area: Child #1, 2, 3, and 4 files contain the original agreement.

Correction Required: A parent shall receive the original agreement. The facility shall retain a copy of the agreement. A child's record shall contain a copy of the initial agreement and subsequent written agreements between the parent and the operator. The parent receives the original agreement.

Provider Response: (Contact the State Licensing Office for more information.)
Child #1, 2, 3, and 4's parents received the original agreement, and a copy was placed in each child's file. Child #3 & 4 IMPLEMENTED Child #1 & 2, NOT IMPLEMENTED
2025-01-07 Renewal 3270.124(b)(3) - Parent home/work address, phone Non Compliant - Finalized

Regulation: 3270.124(b)(3)

Description: Parent home/work address, phone

Noncompliance Area: Child #4's emergency contact form does not include the enrolling parent's work address, enrolling parents work phone number.

Correction Required: Emergency contact information must include the home and work addresses and telephone numbers of the enrolling parent.

Provider Response: (Contact the State Licensing Office for more information.)
Child #4''s emergency contact form was fixed to include the enrolling parents work address.
2025-01-07 Renewal 3270.124(b)(5) - Information re: special needs Non Compliant - Finalized

Regulation: 3270.124(b)(5)

Description: Information re: special needs

Noncompliance Area: Child #4 and 5's emergency contact form does not include information on special needs.

Correction Required: Emergency contact information must include information on the child's special needs, as specified by the child's parent, physician, physician's assistant or CRNP, which is needed in an emergency situation.

Provider Response: (Contact the State Licensing Office for more information.)
Child # 4 and 5's emergency contact forms were corrected to include the completion of special needs.
2025-01-07 Renewal 3270.124(b)(7) - Name/address/phone release person Non Compliant - Finalized

Regulation: 3270.124(b)(7)

Description: Name/address/phone release person

Noncompliance Area: Child #4's emergency contact form does not include the release person's address and release persons phone number. Child #5's emergency contact form does not include the release person's address.

Correction Required: Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released.

Provider Response: (Contact the State Licensing Office for more information.)
Families completed release persons addresses for child #4 and 5.
2025-01-07 Renewal 3270.124(c)/3270.124(f) - Each child care space/Updated every 6 months Non Compliant - Finalized

Regulation: 3270.124(c)/3270.124(f)

Description: Each child care space/Updated every 6 months

Noncompliance Area: Updated emergency contact information was not present in all child care spaces for children receiving care in the space. Emergency contact forms that were present in the child care spaces were dated 1/2023. The infant room only contained 1 emergency contact form. The Pre-K 2 classroom did not contain any emergency contact forms.

Correction Required: When children are in the facility, emergency contact information shall be present in a child care space for children receiving care in the space. The parent shall update in writing emergency contact information once in a 6-month period or as soon as there is a change in the information.

Provider Response: (Contact the State Licensing Office for more information.)
All families completed new emergency contact forms due by 2/7/2025 to get everyone on the same review schedule. Copies will be made and placed in each child care space for all children.
2025-01-07 Renewal 3270.192(2)(ii) - Exp, educ., training prior to facility Non Compliant - Finalized

Regulation: 3270.192(2)(ii)

Description: Exp, educ., training prior to facility

Noncompliance Area: Staff # 7 does not have proper verification of hours in file. Staff #8's file does not contain proof of education or verification of hours. Staff # 9 's file does not contain proof of education.

Correction Required: A facility person's record shall include verification of child care experience, education and training prior to service at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Verified staff #7 hours and added them to the file. Staff #8 no longer works at our facility, college transcripts on file. Staff #9 made sure education was in file.
2025-01-07 Renewal 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information Non Compliant - Finalized

Regulation: 3270.32(a)/3270.192(4)

Description: Comply with CPSL/CPSL information

Noncompliance Area: Staff #9's file does not contain proof of the NSOR, NSOR request after date of hire. Staff # 6 did not request NSOR on or before date of hire and did not receive until 9/4/24. Staff #7 did not request the State Background Check or FBI Clearance on or before date of hire. Received State Background Check 12/4/23 and FBI Clearance 11/14/23. Staff # 11's file does not contain a current DHS FBI Clearance, last one dated 9/12/19. See code sheet for date of hires.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). LACKING REQUIRED HIRING DOCUMENTS: Staff # 9 and 11, may not work in a child care position at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Staff #9 turned in NSOR Staff #11 completed clearances
2025-01-07 Renewal 3270.34(a)(6) - Staff evaluations Non Compliant - Finalized

Regulation: 3270.34(a)(6)

Description: Staff evaluations

Noncompliance Area: Staff #2, 4, 5, 7, and 11 files did not contain current staff evaluations within a minimum of 12 months.

Correction Required: A director is responsible for written evaluation of staff persons on a regular basis, a minimum of one evaluation every 12 months.

Provider Response: (Contact the State Licensing Office for more information.)
Staff #2, 4, 5, 7, and 11 evals printed and placed in files.
2025-01-07 Renewal 3270.34(d) - Director/Group Sup - 45 children Non Compliant - Finalized

Regulation: 3270.34(d)

Description: Director/Group Sup - 45 children

Noncompliance Area: The facility has more than 45 children enrolled; therefore the director may not function as a group supervisor.

Correction Required: In a facility in which 45 or fewer children are enrolled, a director may also function as a group supervisor. An individual who functions in a dual capacity shall meet the responsibilities and qualifications of a director set forth in §3270.34(a) and (b).

Provider Response: (Contact the State Licensing Office for more information.)
Enrollment currently does not exceed 40 children. When enrollment exceeds 40 children, a second group supervisor will be hired.
2025-01-07 Renewal 3270.65 - Protective Outlet Covers 5 yrs. or less Non Compliant - Finalized

Regulation: 3270.65

Description: Protective Outlet Covers 5 yrs. or less

Noncompliance Area: It was observed that there were not protective receptacle covers placed in electrical outlets accessible to children in the Pre-K 1 bathroom, Toddler 1 near the changing table, Pre-K 2 above the bookshelf.

Correction Required: Protective receptacle covers shall be placed in electrical outlets accessible to children 5 years of age or younger.

Provider Response: (Contact the State Licensing Office for more information.)
outlet covers were placed on all outlets
2025-01-07 Renewal 3270.66(a)/3270.66(b) - Locked or inaccessible/Original container Non Compliant - Finalized

Regulation: 3270.66(a)/3270.66(b)

Description: Locked or inaccessible/Original container

Noncompliance Area: It was observed that there were cleaning materials (bleach & water, and soap & water spray bottles) accessible to children in Toddler 1 - on shelf by changing table, and Early Preschool-hanging off the shelf beside the changing table. It was observed that the cleaning closet in lobby hallway was unlocked, laundry detergent and cleaning mop bucket accessible to children. It was observed in the Early Preschool room that there was a cleaning spray bottle with blue solution in it, without a label specifying content, on a shelf at the teacher sink.

Correction Required: Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children. Cleaning materials and other toxic materials shall be stored in an original labeled container or in a container that specifies the content. Toxics shall be stored away from food, food preparation areas and child care spaces.

Provider Response: (Contact the State Licensing Office for more information.)
Cleaning closet will remain locked at all times. All bottles were relabeled and labels were added in the classrooms to designate the spot for each labeled bottle to ensure they are inaccessible to children.
2025-01-07 Renewal 3270.75(b)/3270.75(c) - Inaccessible to children/Has all items Non Compliant - Finalized

Regulation: 3270.75(b)/3270.75(c)

Description: Inaccessible to children/Has all items

Noncompliance Area: It was observed in the Early Preschool classroom that the first aid kit was on the shelf inside the door to the left, accessible to children. It was observed that the first aid kit in the Pre-K 1 and Early Preschool classrooms did not include tweezers.

Correction Required: A first-aid kit must be inaccessible to children. A first-aid kit must contain the following: soap, an assortment of adhesive bandages, sterile gauze pads, tweezers, tape, scissors and disposable, nonporous gloves.

Provider Response: (Contact the State Licensing Office for more information.)
Tweezers were added to both kits, and first aid kits were placed out of reach of children
2025-01-07 Renewal 3270.76 - Building Surfaces Non Compliant - Finalized

Regulation: 3270.76

Description: Building Surfaces

Noncompliance Area: It was observed that the storage room in lobby was unlocked, giving children access to string of lights and extension cord on the table, and scissors on floor. It was observed that there were cob webs and dust in the corners of the bathroom, near the toilets and on the shelf to the right of the toilet in the Early Preschool and Pre-K 2 bathrooms. It was observed that there were unstable piles of materials and items on top of cubbies in all classrooms.

Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards.

Provider Response: (Contact the State Licensing Office for more information.)
storage room in lobby had a lock placed on it/ key hung outside door out of reach of children. IMPLEMENTED cobwebs/shelves cleaned in all rooms - Early Preschool and Pre-K2 bathroom (right corner behind right toilet) NOT IMPLEMENTED all tops of cubbies, counters and shelves have been cleared and cleaned. IMPLEMENTED
2025-01-07 Renewal 3270.77(a) - No peeling paint or plaster Non Compliant - Finalized

Regulation: 3270.77(a)

Description: No peeling paint or plaster

Noncompliance Area: It was observed in the infant room that the door to go outside had peeling paint, which was covered with a clear plastic which is now peeling. The peeling clear covering and paint are not permitted in child care play space surfaces.

Correction Required: Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility.

Provider Response: (Contact the State Licensing Office for more information.)
door has been sanded and painted
2025-01-07 Renewal 3270.82(h) - Handwashing signs Non Compliant - Finalized

Regulation: 3270.82(h)

Description: Handwashing signs

Noncompliance Area: It was observed that there were no hand-washing signs posted at each toilet in the Early Preschool, Pre-K 1 and Pre-K 2 bathrooms.

Correction Required: A facility person and an able child shall wash his hands after toileting and before eating. A sign on which this requirement is written shall be posted at each toilet, training chair, diapering area and sink in the facility.

Provider Response: (Contact the State Licensing Office for more information.)
placed handwashing signs at each toilet
2025-01-07 Renewal 3270.95(a)/3270.95(b) - Devices must be compliant/Director or designated staff person ensure compliance Non Compliant - Finalized

Regulation: 3270.95(a)/3270.95(b)

Description: Devices must be compliant/Director or designated staff person ensure compliance

Noncompliance Area: This was previously cited on an unannounced monitoring inspection from 12/17/24. Provider submitted an acceptable plan of correction with a correction date of 12/17/24. During this renewal inspection on 1/ 3/24, documentation showed that the correction had still not been implemented. Fire detection system was not tested within 30 days. The documented dates of 10/17/24, 11/25/24 and during inspection on 1/3/25.

Correction Required: Fire detection devices or systems must be in compliance with standards established under section 1016(c) of the act (62 P.S. §  1016(c)). The Director or designated staff person who is responsible for compliance with this chapter shall ensure the requirements under subsection (a) are met.

Provider Response: (Contact the State Licensing Office for more information.)
Fire detection system was tested on 1/24/25, and 2/13/25.
2024-12-17 Unannounced Monitoring 3270.32(a) - Comply with CPSL Compliant - Finalized

Regulation: 3270.32(a)

Description: Comply with CPSL

Noncompliance Area: Staff #1 and Staff #2's file did not contain required out-of-state clearances or proof of submission for out-of-state clearances at the time of hire. See code sheet for date of hires.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). LACKING REQUIRED HIRING DOCUMENTS: Facility Person # 1 and # 2 may not work in a child care position at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Staff # 1 & 2 were placed on administrative leave until they received their out of state clearances. As of 1/29/25, staff #1 and 2 were terminated because they did not obtain their out of state clearances.
2024-12-17 Complaints- Legal Location 3270.32(a)/3270.32(c) - Comply with CPSL/Convicted or awaiting trial Compliant - Finalized

Regulation: 3270.32(a)/3270.32(c)

Description: Comply with CPSL/Convicted or awaiting trial

Noncompliance Area: Staff #1 was charged 12/12/24 in a preliminary hearing for simple assault and corruption of minors for an incident that happened at a prior daycare where employed.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). The operator may not allow an individual to enter the facility if the operator knows that the individual has been convicted or is awaiting trial on charges involving a crime of child abuse, child neglect, physical violence or moral corruptness.

Provider Response: (Contact the State Licensing Office for more information.)
After being contacted by the District attorneys office and being informed about the legal actions being taken, we placed staff #1 on an immediate leave of absence 12/12/24, which was followed by a termination on 12/13/24.
2024-12-17 Unannounced Monitoring 3270.95(a)/3270.95(b) - Devices must be compliant/Director or designated staff person ensure compliance Compliant - Finalized

Regulation: 3270.95(a)/3270.95(b)

Description: Devices must be compliant/Director or designated staff person ensure compliance

Noncompliance Area: During an investigation on 12/13/24, the fire safety information was reviewed and there was a lapse of more than 30 days between tests. Documentation shows testing occurred on 10/17/24 and then again on 11/25/24.

Correction Required: Fire detection devices or systems must be in compliance with standards established under section 1016(c) of the act (62 P.S. §  1016(c)). The Director or designated staff person who is responsible for compliance with this chapter shall ensure the requirements under subsection (a) are met.

Provider Response: (Contact the State Licensing Office for more information.)
Ensure we are following compliance by testing the fire alarm system every 30 days. Director has contacted HACC maintenance staff to learn how to operate the alarm system. System tested during renewal inspection 1/14/25.
2024-10-10 Complaints- Legal Location 3270.111(c) - Promote development Compliant - Finalized

Regulation: 3270.111(c)

Description: Promote development

Noncompliance Area: On 10/1/34, a child in the 4's/5's classroom, was sent home after throwing food and water and flipping over a heavy wooden bookshelf onto the end of one of the nap mats, nearly hitting one of the children. The staff in the classroom did nothing to intervene or to comfort the other children who were crying and upset due to the chaos in the room.

Correction Required: Daily activities shall promote the development of skills, social competence and self-esteem. Daily experiences shall recognize the child as an individual and give some choice of activities that respect personal privacy, lifestyle and cultural background.

Provider Response: (Contact the State Licensing Office for more information.)
Create and uphold lesson plans with daily activities that promote developmental skills, social competence and self- esteem. Doing daily and weekly observations of the classrooms and check in with team members to ensure that we are following through with the planned activities.
2024-10-10 Complaints- Legal Location 3270.182(7) - Reports of accidents, injuries and illnesses. Original report - parent same day Copy - facility accident file. Copy - child's file Compliant - Finalized

Regulation: 3270.182(7)

Description: Reports of accidents, injuries and illnesses. Original report - parent same day Copy - facility accident file. Copy - child's file

Noncompliance Area: Staff Person #1 grabbed Child #1 by the hand, leaving nail marks on the child's hand. The child reportedly was crying and showing the staff person the marks, however, no incident report was written and given to the parent the day of the injury.

Correction Required: A child's record shall contain reports of accidents, injuries and illnesses involving a child in care at the facility. The original report shall be given to the parent on the day of the incident. The second copy of the report shall be retained at the facility in an accident file. The third copy of the report shall be retained at the facility in the child's file.

Provider Response: (Contact the State Licensing Office for more information.)
Teacher was terminated for not following supervision/ no touch policy. Training for all staff about incident reporting.
2024-10-10 Unannounced Monitoring 3270.192(5) - Two written references Compliant - Finalized

Regulation: 3270.192(5)

Description: Two written references

Noncompliance Area: The file for Staff Person #1 did not include two, written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.

Correction Required: A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.

Provider Response: (Contact the State Licensing Office for more information.)
Staff member was placed on LOA until references were obtained by staff member to add to their file.
2024-10-10 Unannounced Monitoring 3270.37(c)/3270.192(2)(ii) - Aides supervised all times/Exp, educ., training prior to facility Compliant - Finalized

Regulation: 3270.37(c)/3270.192(2)(ii)

Description: Aides supervised all times/Exp, educ., training prior to facility

Noncompliance Area: Staff Person #1 was observed working alone with children in the Preschool Room. The Staff Person's file did not include documentation of 2 years (2,500 hours) of childcare experience needed to be qualified as an AGS.

Correction Required: An aide or a combination of aides shall be supervised at all times by a staff person qualified at minimum as an assistant group supervisor. A facility person's record shall include verification of child care experience, education and training prior to service at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Staff member was placed in a room with a qualified person to supervise until the staff member was able to provide proof of 2,500 hours.
2024-10-10 Unannounced Monitoring 3270.95(a)/3270.95(b) - Devices must be compliant/Director or designated staff person ensure compliance Compliant - Finalized

Regulation: 3270.95(a)/3270.95(b)

Description: Devices must be compliant/Director or designated staff person ensure compliance

Noncompliance Area: The fire drill log did not include documentation that the fire system was tested every 30 days or less as required. The log documented testing on 8/1/24 and then on 9/24/24.

Correction Required: Fire detection devices or systems must be in compliance with standards established under section 1016(c) of the act (62 P.S. §  1016(c)). The Director or designated staff person who is responsible for compliance with this chapter shall ensure the requirements under subsection (a) are met.

Provider Response: (Contact the State Licensing Office for more information.)
conducting a fire system check every 30 days or less.
2024-09-06 Self-Reported Non Compliance 3270.113(b) - No physical punishment Compliant - Finalized

Regulation: 3270.113(b)

Description: No physical punishment

Noncompliance Area: Staff Person #1 was observed by a parent (through the parent app with live video), gripping a child up by his left leg and pulling him across a cot while he was laying down. The Director viewed the camera footage for 8/13/24 at 2:25pm and saw Staff Person #1 grip Child #2's leg and pulling him across a cot, as reported by the parent. Staff Person #1 then gripped Child #1 by his left arm, pulling him across the classroom and aggressively put him on a chair. The staff person continued to push the child down to the chair when the child stood up. The child's arm was red and had nail marks.

Correction Required: A facility person may not use any form of physical punishment, including spanking a child.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person was removed from classroom and placed on administrative leave while investigated. Teacher was terminated after investigation was complete. Other staff members were given a training on our "No touch policy".
2024-09-06 Unannounced Monitoring 3270.14/3270.21 - Pertinent Laws & Regulations/General Health and Safety Compliant - Finalized

Regulation: 3270.14/3270.21

Description: Pertinent Laws & Regulations/General Health and Safety

Noncompliance Area: Staff Person #1 was observed to be caring for children unsupervised. Staff Person #1 has not completed the following required pre-service training required prior to caring for children unsupervised: Emergency Plan Training and 2022 1-hr Health and Safety updated training

Correction Required: A facility shall be operated in conformity with applicable Federal and State laws and regulations.State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children. Until such time as the required training has been completed, Staff Persons #1 must be supervised, when interacting with children, by an AGS or GS who has completed the required training related to this citation. If there are no staff available to supervise them, they may not work in a child-care position at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Staff member will be supervised until trainings are complete.
2024-09-06 Unannounced Monitoring 3270.192(2)(ii) - Exp, educ., training prior to facility Compliant - Finalized

Regulation: 3270.192(2)(ii)

Description: Exp, educ., training prior to facility

Noncompliance Area: The file for Staff Person #1 did not contain documentation of childcare experience to be qualified as an AGS and staff person #1 was observed caring for children unsupervised.

Correction Required: A facility person's record shall include verification of child care experience, education and training prior to service at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Staff member was moved to a room with another staff member to be observed. requested new references for validation of experience.
2024-09-06 Unannounced Monitoring 3270.31(f) - Health and Safety Training Compliant - Finalized

Regulation: 3270.31(f)

Description: Health and Safety Training

Noncompliance Area: Staff Person #1 has not completed the following required pre-service training within 90 days of hire: Emergency Plan Training and 2022 1-hr Health and Safety updated training Staff Person #2 has not completed the following required pre-service training within 90 days of hire: Emergency Plan Training

Correction Required: Staff persons shall complete professional development within 90 days of hire as listed in subsections (f)1-10. Staff Persons #1 and #2 will have until 10/17/24 to complete the required training. Until such time as the required training has been completed, Staff Persons #1 and #2 must be supervised, when interacting with children, by an AGS or GS who has completed the required training related to this citation. If there are no staff available to supervise them, they may not work in a child-care position at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Staff members will be supervised by another staff member until they are able to complete the required training. Staff members were given the training and completed the required training.
2024-09-06 Unannounced Monitoring 3270.32(a) - Comply with CPSL Compliant - Finalized

Regulation: 3270.32(a)

Description: Comply with CPSL

Noncompliance Area: Staff Person #1 was observed caring for children alone and did not have an NSOR clearance in the staff file, and it was beyond the 45-day provisional hire period.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). LACKING REQUIRED HIRING DOCUMENTS: Staff Person #1 may not work in a childcare position at the facility until the NSOR clearance has been received and sent to the certification rep for review and approval. PROVISIONAL HIRE UNSUPERVISED: A provisional employee may not be permitted to work alone with children and must work within the vicinity of a permanent employee.

Provider Response: (Contact the State Licensing Office for more information.)
Staff member was placed on administrative leave until their completed nsor was received.
2024-09-06 Unannounced Monitoring 3270.37(c) - Aides supervised all times Compliant - Finalized

Regulation: 3270.37(c)

Description: Aides supervised all times

Noncompliance Area: Staff Person #1 was qualified as an Aide (no years of experience documented to be an AGS) and was observed caring for children unsupervised by an AGS or GS.

Correction Required: An aide or a combination of aides shall be supervised at all times by a staff person qualified at minimum as an assistant group supervisor.

Provider Response: (Contact the State Licensing Office for more information.)
Staff member was moved to a room with another staff member to be observed. requested new references for validation of experience.
2024-07-29 Unannounced Monitoring 3270.113(a)(1) - Staff assigned to specific children Compliant - Finalized

Regulation: 3270.113(a)(1)

Description: Staff assigned to specific children

Noncompliance Area: Staff Person #1 was not able to see the whereabouts of the 5 young toddlers in her primary care group when they were walking in the hallway, coming back from an outdoor walk. Staff Person #2 was pushing a crib with 5 young toddlers and Staff Person #1 was with her children walking in front. When Staff Person #1 walked over to a chair to set her clipboard down, she could not see the children in her care and Child #1 sat down on the floor in front of the crib and Staff Person #2 pushed the crib over the child, causing the child's fingernail to be ripped off.

Correction Required: Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises.

Provider Response: (Contact the State Licensing Office for more information.)
Make sure that teachers are not using emergency cribs outside of emergent situations. Have teachers maintain and properly supervise their primary care group at all times.
2024-07-29 Complaints- Legal Location 3270.51 - Similar Age Level Compliant - Finalized

Regulation: 3270.51

Description: Similar Age Level

Noncompliance Area: The facility was out of ratio on 7/15/24, from 8:49am - 9:01am. Staff Persons #1 and #2 were caring for 23 preschool aged children.

Correction Required: When children are grouped in similar age levels, the following maximum child group sizes and ratios of staff persons apply: Infants 1:4 with a maximum group size of 8; Young toddlers 1:5 with a maximum group size of 10; Older toddlers 1:6 with a maximum group size of 12; Preschool children 1:10 with a maximum group size of 20; Young school-age children 1:12 with a maximum group size of 24; Older school-age children 1:15 with a maximum group size of 30. The required staff:child ratios must be maintained at all times.

Provider Response: (Contact the State Licensing Office for more information.)
A reminder/notification was sent to all parents and staff reminding them that children may not be dropped off if the classroom was at maximum ratio. Staff were reminded to notify the Team Lead if they are over ratio, so that the Team Lead can move children to other rooms as needed.
2024-07-05 Unannounced Monitoring 3270.14/3270.21 - Pertinent Laws & Regulations/General Health and Safety Compliant - Finalized

Regulation: 3270.14/3270.21

Description: Pertinent Laws & Regulations/General Health and Safety

Noncompliance Area: Staff person #1 and staff person #2 were observed to be caring for children unsupervised on 7/05/24. Staff person #1 did not have pediatric first aid and CPR on file. Staff person #2 who was supervising facility person #1 did not have an approved pediatric First-aid/CPR training course on file. (Corrected on Site).

Correction Required: A facility shall be operated in conformity with applicable Federal and State laws and regulations. State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children. Staff person #1 and Staff person #2 must receive pediatric first aid/CPR training in an approved curriculum by a PQAS-certified trainer. Until such time as the correction is implemented, staff person #1 and staff person #2 must be supervised, when interacting with children, by an (AGS) who has completed the required training related to this citation. If there are no staff available to supervise staff person #1 and staff person #2, staff person #1 and staff person #2 may not work in a child-care position at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Staff has completed CPR training and this was corrected on site as we switched a teacher with someone else who was CPR certified.
2024-04-29 Unannounced Monitoring 3270.192(2)(iv) - Transcript, diploma and letters Compliant - Finalized

Regulation: 3270.192(2)(iv)

Description: Transcript, diploma and letters

Noncompliance Area: Staff person #1's record did not include acceptable verification of education due to the document being from another country (DR) and not having the US education equivalency and translation on record.

Correction Required: A facility person's record shall include acceptable verification of experience, education or training is a transcript or a diploma or a letter signed by a representative of the experiential, educational or training entity.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person #1 will have verification of education on file once received. Staff person #1 is on administrative leave until the required document is received.
2024-04-29 Unannounced Monitoring 3270.32(a) - Comply with CPSL Compliant - Finalized

Regulation: 3270.32(a)

Description: Comply with CPSL

Noncompliance Area: Staff person #1's file did not contain a Child Abuse clearance and was working in a classroom at the facility.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). LACKING REQUIRED HIRING DOCUMENTS: Facility Person #1 may not work in a child care position at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
I had staff #1 complete and bring in the child abuse clearance. Staff person #1's Child Abuse Clearance is now on file.
2024-04-29 Unannounced Monitoring 3270.95(b) - Director or designated staff person ensure compliance Compliant - Finalized

Regulation: 3270.95(b)

Description: Director or designated staff person ensure compliance

Noncompliance Area: The testing of the fire detection system exceeded the permitted at least every 30 days' timeframe. The last documented testing of the fire detection system on record was 12/28/23 (tested during the visit on 4/29/24)

Correction Required: The Director or designated staff person who is responsible for compliance with this chapter shall ensure the requirements under subsection (a) are met.

Provider Response: (Contact the State Licensing Office for more information.)
Will maintain logs of fire detection system testing in an adequate time frame- (at least every 30 days) completed log based on the drills conducted by the security staff and team members at the same time.
2024-01-29 Renewal 20.71(b)(2) - Convicted of a crime involving child abuse, child neglect, moral turpitude or physical violence Compliant - Finalized

Regulation: 20.71(b)(2)

Description: Convicted of a crime involving child abuse, child neglect, moral turpitude or physical violence

Noncompliance Area: It was observed that the facility director and hiring administration hired and allowed Facility Person #1 in the building with charges of 'Corruption of Minors', 'Statutory Sexual Assault', 'Unlawful Contact of Minor' which immediately disqualify a person from working in the facility or with children according to the CPSL disclosure statement.

Correction Required: A staff person who has been convicted of a crime/crimes of child abuse, child neglect, moral turpitude or physical violence may not work in the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Facility Person #1 is no longer employed at the facility. Facility Person #1 was employed at the facility one week and was not in the classrooms with children.
2024-01-29 Renewal 3270.192(2)(ii) - Exp, educ., training prior to facility Compliant - Finalized

Regulation: 3270.192(2)(ii)

Description: Exp, educ., training prior to facility

Noncompliance Area: The file for Facility Person #6 did not include verification of education,

Correction Required: A facility person's record shall include verification of child care experience, education and training prior to service at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
We had the staff person bring in their verification of education and added it to their file.
2024-01-29 Renewal 3270.27(a)(5) - Emergency plan Compliant - Finalized

Regulation: 3270.27(a)(5)

Description: Emergency plan

Noncompliance Area: The facility emergency plan did not provides for accommodations for the infants, toddlers observed in care.

Correction Required: The facility shall have an emergency plan that provides for accommodations for infants, toddlers, children with disabilities, and children with chronic medical conditions.

Provider Response: (Contact the State Licensing Office for more information.)
The facility emergency plan now includes a plan for infants and toddlers during an emergency.
2024-01-29 Renewal 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information Compliant - Finalized

Regulation: 3270.32(a)/3270.192(4)

Description: Comply with CPSL/CPSL information

Noncompliance Area: The Facility Director did not submit clearances with RAP sheet records for review in accordance with the CPSL for Facility Person #1, #2, #3, #4, #5. Facility Person #1 was verbally confirmed by director to be working in the building for one week. Facility Person #2, #3,#4, #5 were observed working at the facility. Facility Person #1 did not have a signed disclosure statement on file at the facility.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). LACKING REQUIRED HIRING DOCUMENTS: Facility Person # 1,#2, #3,#4, #5-- may not work in a child care position at the facility. PROVISIONAL HIRE UNSUPERVISED: A provisional employee may not be permitted to work alone with children and must work within the vicinity of a permanent employee. A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person ##2, #3,#4, #5 may not work in a child care position at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
All RAP sheets were submitted for review to the DHS department. Facility person #1 is no longer an employee at the facility.
2024-01-29 Renewal 3270.32(c) - Convicted or awaiting trial Compliant - Finalized

Regulation: 3270.32(c)

Description: Convicted or awaiting trial

Noncompliance Area: It was observed that the facility director and hiring administration hired and allowed Facility Person #1 in the building with charges of 'Corruption of Minors', 'Statutory Sexual Assault', 'Unlawful Contact of Minor' which immediately disqualify a person from working in the facility or with children according to the CPSL disclosure statement.

Correction Required: The operator may not allow an individual to enter the facility if the operator knows that the individual has been convicted or is awaiting trial on charges involving a crime of child abuse, child neglect, physical violence or moral corruptness.

Provider Response: (Contact the State Licensing Office for more information.)
Facility Person #1 is no longer an employee at the facility. Facility Person #1 was employed at the facility one week and was not in the classrooms with children.
2024-01-29 Renewal 3270.76 - Building Surfaces Compliant - Finalized

Regulation: 3270.76

Description: Building Surfaces

Noncompliance Area: It was observed in the Ladybugs bathroom that there was an excess amount of sticky residue on the walls by the changing table and on all walls of the bathroom area.

Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards.

Provider Response: (Contact the State Licensing Office for more information.)
The walls were cleaned by the maintenance crew and sticky residue was removed from classroom walls and toilet areas.
2023-03-01 Initial review 3270.107 - Refrigerator Compliant - Finalized

Regulation: 3270.107

Description: Refrigerator

Noncompliance Area: It was observed in the Bunnies classroom that the refrigerator containing bottles for infants had a temperature of 50° F

Correction Required: A facility shall have an operable, clean refrigerator used to store potentially hazardous foods. The refrigerator shall be capable of maintaining food at 45° F or below. An operating thermometer shall be placed in the refrigerator.

Provider Response: (Contact the State Licensing Office for more information.)
Refrigerator was brought to the proper temperature.
2023-03-01 Initial review 3270.123(a)(1) - Amount of fee Compliant - Finalized

Regulation: 3270.123(a)(1)

Description: Amount of fee

Noncompliance Area: It was observed that the fee agreement on file for Child #1, #2, #4 and #5 did not contain a fee amount.

Correction Required: An agreement shall specify the amount of the fee to be charged per day or per week.

Provider Response: (Contact the State Licensing Office for more information.)
Fee amount was included in enrollment paperwork and updated for Child #1, #2, #4 and #5.
2023-03-01 Initial review 3270.123(a)(6) - Admission date Compliant - Finalized

Regulation: 3270.123(a)(6)

Description: Admission date

Noncompliance Area: It was observed that the fee agreement on file for Child #1, #2, #3 #4 and #5 did not contain the child's date of admission.

Correction Required: An agreement shall specify the date of the child's admission.

Provider Response: (Contact the State Licensing Office for more information.)
Went through and updated child #1, #2, #3, #4, #5 date of admission (on front of enrollment agreements)
2023-03-01 Initial review 3270.123(b) - Parent receives original Compliant - Finalized

Regulation: 3270.123(b)

Description: Parent receives original

Noncompliance Area: It was observed that the fee agreement on file for Child #1, #2, #3, #4 and #5 were original fee agreements. Original fee agreements were not given to parents.

Correction Required: A parent shall receive the original agreement. The facility shall retain a copy of the agreement.

Provider Response: (Contact the State Licensing Office for more information.)
The original fee agreement was given to the parents/guardians of Child #1, #2, #3, #4, and #5.
2023-03-01 Initial review 3270.133(2) - Written instructions Compliant - Finalized

Regulation: 3270.133(2)

Description: Written instructions

Noncompliance Area: The EpiPen medication on file for Child #6 was expired on 12/2022 and the EpiPen and Zyrtec on file for Child #7 expired 1/2023 .

Correction Required: A staff person shall administer a prescription medication only if written instructions are provided from the individual who prescribed the medicine. Instructions for administration contained on a prescription label are acceptable.

Provider Response: (Contact the State Licensing Office for more information.)
For Child #6 updated medical treatment consent form and medication were brought in. For Child #7, services have been interrupted until we have updated paperwork and medication.
2023-03-01 Initial review 3270.181(c) - Emergency info/agreement updated 6 mos Compliant - Finalized

Regulation: 3270.181(c)

Description: Emergency info/agreement updated 6 mos

Noncompliance Area: The fee agreement on file for Child #4 was not updated at least once in a 6-month period. Fee agreement for Child #4 was last updated on 1/6/2021

Correction Required: A parent is required to review and update the emergency contact information and the financial agreement at least once in a 6-month period or as soon as there is a change in the information.

Provider Response: (Contact the State Licensing Office for more information.)
Updated fee agreement is on file for Child #4. working to make sure all are current (within 6 months)
2023-03-01 Initial review 3270.25(a) - Availability of certificate of compliance and applicable regulations Compliant - Finalized

Regulation: 3270.25(a)

Description: Availability of certificate of compliance and applicable regulations

Noncompliance Area: It was observed that the facility did not have information on how to access the regulations in this chapter electronically with instructions for contacting the appropriate regional child care office.

Correction Required: The facility's current certificate of compliance shall be posted in a conspicuous location used by parents. The operator shall provide the parent of each child enrolled with information on how to access the regulations in this chapter electronically and with instructions for contacting the appropriate regional child care office.

Provider Response: (Contact the State Licensing Office for more information.)
Typed and printed the DHS/OCDEL information contact number and website for child care center regulations. This was posted in out locked display for families to see and use as needed (posted in our front vestibule).
2023-03-01 Initial review 3270.27(a)(5) - Emergency plan Compliant - Finalized

Regulation: 3270.27(a)(5)

Description: Emergency plan

Noncompliance Area: It was observed that the facility emergency plan did not provide for accommodations for infants, toddlers and children with chronic medical conditions, observed in care.

Correction Required: The facility shall have an emergency plan that provides for accommodations for infants, toddlers, children with disabilities, and children with chronic medical conditions.

Provider Response: (Contact the State Licensing Office for more information.)
Part II checklist C; Emergency support functions now states medical procedures and accommodations. Attached at the end of the emergency plan we also have continuity of care articulating all accommodations.
2023-03-01 Initial review 3270.75(b) - Inaccessible to children Compliant - Finalized

Regulation: 3270.75(b)

Description: Inaccessible to children

Noncompliance Area: It was observed in the Turtle classroom that the first aid kit was accessible to children in care. Corrected on site.

Correction Required: A first-aid kit must be inaccessible to children.

Provider Response: (Contact the State Licensing Office for more information.)
First Aid kit was lifted out of reach of children

If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.

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