Description: New Hanover Child Care believes every child is unique. The center strives to fulfill the physical, intellectual and emotional needs of the individual child. Experience and trained staff provide early childhood education, developmentally appropriate activities and a kindergarten readiness program. NHCC creates a safe and nurturing environment. Your child is a priority... we are family.
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.
| Inspection Date | Reason | Description | Status |
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| 2019-07-19 | Unannounced Monitoring | 3270.192(2)(iii) - Exp, educ., training at facility | Compliant - Finalized |
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Noncompliance Area: On 6/14/2019 staff person #1 had a college degree on file that had been obtained outside of the United States. The file did not include an evaluation for US equivalency. On 7/19/2019 staff person #1 had a college degree on file that had been obtained outside of the United States. The file did not include an evaluation for US equivalency. This continued noncompliance was transferred from SIN-00157108. Correction Required: A facility person's record shall include verification of child care experience, education and training following the outset of service at the facility. |
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Provider Response: (Contact the State Licensing Office for more
information.) Will obtain a copy of staff person #1 High School diploma. For future will make sure that all staff member's records include verification of child care experience and education and training before starting employment. |
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| 2019-07-19 | Unannounced Monitoring | 3270.69(a) - Running water/ safe drinking water | Compliant - Finalized |
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Noncompliance Area: On 7/19/2019 the facility did not have the compliance verification letter from DEP for compliance with the standards established under the Pennsylvania Safe Drinking Water Act (35 P.S. 721.1-721.17). Correction Required: A facility shall provide running water and a safe and adequate supply of drinking water that complies with the standards established under the Pennsylvania Safe Drinking Water Act (35 P.S. 721.1-721.17). |
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Provider Response: (Contact the State Licensing Office for more
information.) Contacted all of the appropriate personal in order to have all necessary work performed (hydrogeologist, garber well, Sanatoga water. Will submit application as soon as work can be completed estimated 8/20/2019 will then be able to obtain letter from DEP |
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| 2019-06-14 | Renewal | 3270.102(c) - Outdoor equip.- protective surfacing | Non Compliant - Finalized |
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Noncompliance Area: On 6/14/2019 the director did not have verification of ASTM test data for the protective rubber squares surface under the embedded outdoor equipment. Correction Required: Outdoor equipment that requires embedded mounting must be mounted over a loose-fill or unitary playground protective surface covering that meets the recommendations of the United States Consumer Product Safety Commission. The equipment must be anchored firmly and be in good repair. |
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Provider Response: (Contact the State Licensing Office for more
information.) Provide verification of ASTM test data for protective rubber square surfaces under the embedded outdoor equipment. In the future maintain a file consisting of verification of ASTM test data that can be provided upon request. |
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| 2019-06-14 | Renewal | 3270.107 - Refrigerator | Non Compliant - Finalized |
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Noncompliance Area: On 6/14/2019 the refrigerator thermometer in the two year old classroom measured 46 degrees F. Correction Required: A facility shall have an operable, clean refrigerator used to store potentially hazardous foods. The refrigerator shall be capable of maintaining food at 45 F or below. An operating thermometer shall be placed in the refrigerator. |
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Provider Response: (Contact the State Licensing Office for more
information.) Digital temperature turned down to 45 degrees as well as the addition of an operational thermometer was added to refrigerator. In the future daily check that operating thermometer are measured at 45 degrees or below. |
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| 2019-06-14 | Renewal | 3270.166(7) - Not microwave heated | Non Compliant - Finalized |
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Noncompliance Area: On 6/14/2019, a staff person, in the young toddler room was observed placing a bottle in the microware oven. Correction Required: Bottled formula may not be heated in a microwave oven. |
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Provider Response: (Contact the State Licensing Office for more
information.) Immediate conversation informing staff that no bottles are ever to be microwaved. Action plan provided. In the future share microwaving bottlers not allowed in hiring conversation as well as ask new staff about questions they may have. |
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| 2019-06-14 | Renewal | 3270.171(a) - Local authorities informed | Non Compliant - Finalized |
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Noncompliance Area: On 6/14/2019 the operator did not notify local traffic safety authorities during the past year, in writing of the location of the facility and the program's use of pedestrian and vehicular routes around the day care facility. Correction Required: An operator shall notify local traffic safety authorities annually in writing of the location of the facility and the program's use of pedestrian and vehicular routes around the day care facility. |
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Provider Response: (Contact the State Licensing Office for more
information.) Notify by letter the local traffic safety authorities the location of our facility and our use of pedestrian and vehicular routes. In the future add traffic letter to yearly duties of director and send once a year |
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| 2019-06-14 | Renewal | 3270.192(2)(ii) - Exp, educ., training prior to facility | Non Compliant - Finalized |
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Noncompliance Area: On 6/14/2019 staff person #1 had a college degree on file that had been obtained outside of the United States. The file did not include an evaluation for US equivalency. On 7/19/2019 staff person #1 had a college degree on file that had been obtained outside of the United States. The file did not include an evaluation for US equivalency. This continued noncompliance was transferred to SIN-000160436. Correction Required: A facility person's record shall include verification of child care experience, education and training prior to service at the facility. |
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Provider Response: (Contact the State Licensing Office for more
information.) Obtain Staff person #1's high school diploma from Brazil . In the future have facility persons verification of child care experience and education and training prior to start date at facility. |
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| 2019-06-14 | Renewal | 3270.66(a) - Locked or inaccessible | Non Compliant - Finalized |
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Noncompliance Area: During the renewal inspection on 6/14/2019 bleach was observed in an unlocked closet hallway and in an unlocked kitchen cabinet under the sink. Both of these areas are accessible to the children. Correction Required: Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children. |
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Provider Response: (Contact the State Licensing Office for more
information.) Lock the hallway closet and the kitchen cabinet under the sink. In the future during safety checks make sure that all areas with toxic materials are locked or inaccessible. If lock is broken replace immediately. |
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| 2019-06-14 | Renewal | 3270.71 - Heat Source | Non Compliant - Finalized |
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Noncompliance Area: On 6/14/2019 a stove capable of exceeding 110f was observed in the kitchen area. Children walk past the stove when going to the outdoor playground. The stove was not equipped with protective guards. On 6/14/2019 the heater guards/covers in the two year old classroom were damaged. Correction Required: Hot water pipes and other sources of heat exceeding 110 F that are accessible to children shall be equipped with protective guards or shall be insulated to prevent direct contact. |
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Provider Response: (Contact the State Licensing Office for more
information.) Cover stove with protective guards, completed 6/14/2019. Order new heater guar covers for 2 year old classroom. In the future site safety review shall be used to make sure that new guards are not needed and are kept maintained. |
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| 2019-06-14 | Renewal | 3270.76 - Building Surfaces | Non Compliant - Finalized |
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Noncompliance Area: On 6/14/2019 the carpet in the lower level preschool classroom had areas of dirt of water stains. Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards. |
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Provider Response: (Contact the State Licensing Office for more
information.) Shampoo preschool classroom carpet. In the future schedule routine carpet cleanings for classroom and/or add extra cleanings to schedule as needed. |
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| 2017-05-09 | Renewal | 3270.102(a) - Clean and good repair | Compliant - Finalized |
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Noncompliance Area: On the large playground on car had a broken wheel and two were missing petals, and the large climber was dirty and looked like it had mold on it. On the smaller playground the climber was dirty and it looked like it had mold on it. Correction Required: Toys, play equipment and other indoor and outdoor equipment used by the children shall be clean, in good repair and free from rough edges, sharp corners, pinch and crush points, splinters and exposed bolts. |
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Provider Response: (Contact the State Licensing Office for more
information.) The cars will be thrown away and replaced with new cars and the climbers will be cleaned. Toys will be checked regularly and replaced and/or cleaned as needed. |
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| 2017-05-09 | Renewal | 3270.113(a)(1) - Staff assigned to specific children | Compliant - Finalized |
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Noncompliance Area: The staff in the preschool room did not have assigned supervision groups of specific children. Correction Required: Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises. |
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Provider Response: (Contact the State Licensing Office for more
information.) The preschool room and older toddler will have assigned specific children for supervision for each teacher. Teacher will always know who their assigned children are. |
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| 2017-05-09 | Renewal | 3270.182(3)/3270.182(5) - Consent for emergency medical care required prior to admission/Consent for administration of minor first-aid required prior to admission | Compliant - Finalized |
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Noncompliance Area: Child #1 did not have parental signature for consent for emergency medical care nor for administration of minor first-aid procedures by facility staff, only had initials. Correction Required: A child`s record shall contain signed parental consent for emergency medical care for the child. A child`s record shall contain signed parental consent for administration of minor first-aid procedures by facility staff. Written consent is required prior to admission. |
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Provider Response: (Contact the State Licensing Office for more
information.) Child #1 will have parental signature for consent for emergency medical care nor for administration of minor first-aid procedures by facility staff in their file. All children will have parental signature for consent for emergency medical care nor for administration of minor first-aid procedures by facility staff in their filed. |
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| 2017-05-09 | Renewal | 3270.75(c) - Has all items | Compliant - Finalized |
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Noncompliance Area: The first aid kit in the basement room did not contain gloves. Correction Required: A first-aid kit must contain the following: soap, an assortment of adhesive bandages, sterile gauze pads, tweezers, tape, scissors and disposable, nonporous gloves. |
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Provider Response: (Contact the State Licensing Office for more
information.) Gloves were placed in the first aid kit. First aid kits will be checked regularly and restocked as needed. |
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| 2017-02-03 | Allocated Unannounced Monitoring | 3270.192(2)(ii) - Exp, educ., training prior to facility | Compliant - Finalized |
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Noncompliance Area: UPON INSPECTION OF THE FILES, STAFF #1 DID NOT HAVE PROOF OF EXPERIENC NOR EDUCATION IN THEIR FILE. Correction Required: A facility person`s record shall include verification of child care experience, education and training prior to service at the facility. |
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Provider Response: (Contact the State Licensing Office for more
information.) I will have Sharon send for her high school diploma to prove her education and I will contact and send a child care employment verification form to Sharon's prior employer to prove her past experience. From this day forward I will have all employees provide high school diplomas or proof of education and also any proof of verification of child care experience prior to their service at our facility. |
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If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
Write a review about New Hanover Child Care. Let other families know what’s great, or what could be improved. Please read our brief review guidelines to make your review as helpful as possible.
New Hanover Childcare-
I love this daycare and my boys do too. The teachers here are so loving and knowledgeable. It was very hard to go back to work after I had my first little one but it did not take long for me to see that he was in good hands. By the time it came to leave my second baby, I knew I did not have to anything to worry about. Here are a few of the points that sold me when we did our tour:
- Most of the teachers have been there 20+ years.
- In the infant room, one of the teachers was on the floor with the babies singing to them.
- The teachers had smiles on their faces when they were caring for the kids. You could tell they really loved them.
- The other kids were happy and excited to interact with the teachers.
- It was set up in a home that was remodeled to be a daycare which to me made it feel like they were home and there was less of an intuitional feeling.
Now 3 years has passed and I cannot say I have any complainants about the care of our children. If I had to make any criticism, it would be nice to have an updated method to cover the payments, i.e. pay online or with a credit card.