Little Swans Preschool Inc - Phoenix AZ CHILD CARE CENTER

10889 NORTH 19TH AVENUE , PHOENIX AZ 85029
(602) 992-8334
1 Review

About the Provider

Description: LITTLE SWANS PRESCHOOL INC is a CHILD CARE CENTER in PHOENIX AZ, with a maximum capacity of 80 children. This child care center helps with children in the age range of Infant; Ones; Twos; Three to Five; School-Age. The provider does not participate in a subsidized child care program.

Program and Licensing Details

  • License Number: CDC-18546
  • Capacity: 80
  • Age Range: Infant; Ones; Twos; Three to Five; School-Age
  • Enrolled in Subsidized Child Care Program: No
  • Current License Issue Date: 2019-06-03
  • District Office: ADHS Division of Licensing Services
  • District Office Phone: (602) 364-2539 (Note: This is not the facility phone number.)

Location Map

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.

Survey Date Date Corrected Rule/Statute Title
2021-03-31 2021-06-03 article 3 R9-5-301.B.3.
Findings: Based on the Surveyor's observations and staff interview, Staff #1, Staff #2, & Staff #3 lacked a dated attendance record. Staff stated they hadn't been recording their times.
2021-03-31 2021-06-03 article 3 R9-5-302.A.1-18.
Findings: Based on facility documentation and the Surveyor's observations, the statement of services lacked the following information: 1. A statement that documentation of the liability insurance coverage is available for review on the facility premises, and 2. A general description of activities.
2021-03-31 2021-06-03 article 3 R9-5-303.A
Findings: Based on the Surveyor's observation, the main posting area lacked a notice of the availability of facility inspection reports for public viewing at the facility premises.
2021-03-31 2021-06-03 article 3 R9-5-306.B.1.
Findings: Based on facility documentation and the Surveyor's observations, in the school-age room, there were 5 children present and 15 children were listed on the roster. On the playground, there were 21 children present and 11 children were listed on the roster.
2021-03-31 2021-06-03 Article 4 R9-5-403.B.2.
Findings: Based on facility documentation and the Surveyor's observation, the file for Staff #4 (DOE 5/29/19) lacked 6 annual training hours specific to working with infants from 5/19 - 5/2020. Staff #4 was observed working alone with enrolled children in the infant room.
2021-03-31 2021-06-03 article 4 R9-5-404.A.
Findings: Based on the Surveyor's observations, in the 1 & 2's room, the staff to child ratio was 1:12, with one-year-old children present in the room, and a required ratio of 2:12. The staff to child ratio on the playground was 1:21 with three-year-old children present, and a required ratio of 2:21. The staff to child ratio in the school-age room was 0:5, with a required ratio of 1:5. The Surveyor asked one of the children where the teacher was and the child stated she was outside on the playground.
2021-03-31 2021-06-03 article 4 R9-5-404.E.1.2.
Findings: Based on the Surveyor's observation and staff interview, Staff #2 stated they were designated in charge at the time of the Surveyor's arrival. Staff #2 was needed to maintain staff-to-child ratios, and no one was present on the facility premises to perform facility administration.
2021-03-31 2021-06-03 article 5 R9-5-501.A.12
Findings: Based on the Surveyor's observations, the following hazards were accessible to enrolled children: * In room 3, there was peeling green paint on the east wall near the restroom. * In the 1 & 2's room, there was a hole with exposed particle board in the green wall manipulative. * In the infant room, there was peeling white paint on the lower section of the south wall.
2021-03-31 2021-06-03 article 5 R9-5-501.A.19.a.b.
Findings: Based on the Surveyor's observations, in the school-age room, there was Stress Coat, 2 containers of Germ X, and Wite Out accessible to enrolled children.
2021-03-31 2021-06-03 Article 5 R9-5-501.C.1.
Findings: Based on the Surveyor's observation and staff statements, there were 5 school-age children left alone and unsupervised in the school-age classroom. When the Surveyor arrived, Staff #3 was in the school-age room with 5 school-age children. The roster was incorrect and Staff #3 started to open the door to the playground because they said the other children on the roster were outside. The Surveyor asked Staff #3 not to give the roster to the staff outside. The Surveyor entered 2 other rooms to check rosters and ratios, and then headed back to the school-age room to go outside. When the Surveyor entered the room, there were 5 children and no teacher. Staff #2 called out Staff #3's name twice, with no answer. The Surveyor asked one of the school-age children where the teacher was and the child said "outside". Staff #2 opened the outside door and told Staff #3 to get back in the classroom. The Surveyor asked Staff #3 how long they had been outside and they stated for about 2 minutes. When Staff #3 was informed that they left the children alone, the staff did not respond.
2021-03-31 2021-06-03 article 5 R9-5-502.C.1.m.n.
Findings: Based on facility documentation and the Surveyor's observations, the following written feeding instructions were not current. Child #1's plan was dated 11/20/20, Child #2's plan was dated 11/24/20, and Child #3's plan was not dated (date of birth 6/2020), and did not include the current foods to be fed to the children.
2021-03-31 2021-06-03 article 5 R9-5-503.A.1.a.b.
Findings: Based on the Surveyor's observation and staff interview, the diaper changing area in the 2's room was not seamless and smooth. There were two holes in the top of the diaper changing surface. Staff stated there had been straps there.
2021-03-31 2021-06-03 Article 5 R9-5-512.B.1.2.
Findings: Based on the Surveyor's observations, in the 3's restroom and in the boys' and in the girls' school-age restrooms, there was a thick build-up of a brown fluffy substance on the ceiling vents.
2021-03-31 2021-06-03 Article 5 R9-5-512.C.2.a-c.
Findings: Based on Surveyor's observation, in the school-age room, there was a cracked floor tile.
2021-03-31 2021-06-03 Article 5 R9-5-512.F.8.
Findings: Based on the Surveyor's observations, in the boys' school-age restroom, there was a build-up of grime around the faucets.

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Reviews

...
Marina S. 2021-12-01 23:54:46
I have used this provider for less than 6 months

WARNING: THIS CENTER IS DANGEROUS FOR CHILDREN AND EMPLOYEES. DO NOT GO HERE.

Firstly, Jessica Burke's review is a complete conflict of interest. She is the daughter of the owners and an employee, of course she has known them for a long time and will speak highly of the center as she will run it one day.

I worked for this daycare from last October to December. I even brought my kindergartener to the center. Early Childhood Education has been my career for nine years and I have been an education student for three years. This was hands down the worst childcare facility I worked for. I wanted to write this review at the time I left, but did not due to fear of possible repercussions.

The owners, Rebecca and Jon, severely lack necessary communication skills and attitudes to maintain positive relationships with staff and families. I left because Rebecca and Jon asked me to blantly lie to a parent involving an injury to their child that did not occur in my classroom. They requested I lie to save their own skins from an angry parent possibly calling AZ Licensing. I refused, and was ridiculed by both owners and their daughter Jessica Burke. This was the final incident that encouraged me to seek new employment. Another incident prior to that, Jessica Burke's son was in my class. He pulled down the pants of a girl and bit her bottom on multiple occasions. I informed Jessica that it was becoming a chronic issue, and was told to not write a report as "it didn't leave a mark". She then joked, "at least it was a girl". I knew she prevented me from reporting it to avoid the parent's anger and a licensing violation. They also had an irrational fear of this parent as she is a no-nonsense person and would not allow these disrespectful owners to mistreat her or her children. Rightfully so.

As a parent, my daughter despised going to this center. She did not mind her daycare teacher Courtney, who is Rebecca and Jon's second daughter. But my daughter often expressed her discomfort in the classroom. Although she never indicated a full explanation, I too felt highly uncomfortable around such incompetent people. I have never been more thrilled to leave a job, even though it was in my field.

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