Description: LITTLE SWANS PRESCHOOL INC is a Child Care Center in PHOENIX AZ, with a maximum capacity of 80 children. This child care center helps with children in the age range of Infant; Ones; Twos; Three to Five; School-Age. The provider does not participate in a subsidized child care program.
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.
| Inspection # | Inspection Date | Inspection Type | Status |
|---|---|---|---|
| INSP-0168622 | 2026-02-20 | Compliance (Annual) | Complete |
| Initial Comments: The following deficiencies were observed at the Compliance Inspection conducted on 2/20/26, and are subject to changes pending programmatic review. The Plan of Corrections is requested to be submitted in the LMS portal within 10 days of receipt. A copy of the Notice of Inspection Rights was provided at the time of the inspection. The following was discussed but not limited to: 1) Tummy time rules, 2) Anniversary fee due in May 2026, 3) Personal products labeled with the child’s first and last name, and 4) New rules effective 8/2025, and 5) Children’s emergency cards required information. 4 of 4 fingerprint clearance cards were verified to be valid through the DPS website during the time of the inspection. | |||
| INSP-0163511 | 2025-11-18 | Complaint | Complete |
| Initial Comments: The purpose of the inspection was to conduct the investigation for complaint #150690 on 11/18/25. A copy of the Notice of Inspection Rights was provided at the time of the inspection. The Written Documentation is required to be submitted through the Licensing Portal within 10 days of the receipt of the Statement of Deficiencies. Ratios observed were: 1:3 Infants 2:12 One year olds 1:7 Two year olds 3:13 Three-four year olds (Cited). There were 3 staff and 5 children interviewed during this investigation. Others interviewed: The Compliance Officer attempted to call the Complainant and the Complainant stated they were unable to talk and stated they would respond to the questions that were emailed to them. The Complainant did not respond to the email. Documentation observed was the following: *Rosters, staff sign-in, a video of the preschool/school age room from 11/17/2025, children's attendance logs, children's emergency cards and a staff file. The staff fingerprint clearance card was verified to be valid through the DPS website. Upon completion of the complaint investigation, it was determined from observation, interview and documentation that one allegation was substantiated. Six allegations lacked sufficient evidence and were not able to be substantiated. The following deficiencies were observed and are subject to changes pending programmatic review. | |||
| INSP-0100439 | 2025-03-06 | Complaint | Complete |
| Initial Comments: The purpose of the inspection was to conduct complaint #000121588 investigation on 3/6/25. A full inspection was not conducted at this time. The Written Documentation is required to be submitted through the Licensing Portal within 10 days of the receipt of the Statement of Deficiencies. Ratios observed were: Infants: 2:8, One year olds 1:6, Two year olds 1:8, Three year olds: 1:13, and Four-five year olds: 1:15. There were 5 staff interviewed during this investigation. There were 3 staff files reviewed during this investigation. The fingerprint clearance cards for 3 of the 3 were verified to be valid through the DPS website. Others interviewed: The complainant. Documentation observed included rosters, the incident report, and written staff statements. Upon completion of the complaint investigation, it was determined from observation, interview and documentation, the allegation was unable to be substantiated. The following deficiencies were observed and are subject to changes pending programmatic review. | |||
| INSP-0097930 | 2025-02-26 | Compliance (Annual) | Complete |
| Initial Comments: The following deficiencies were observed at the time of the Annual Compliance Inspection conducted on 02.26.25 and are subject to changes pending programmatic review. A full inspection was conducted. Please submit the Plan of Corrections via the LMS portal within 10 days of receipt of the Statement of Deficiencies. A copy of the Notice of Rights was provided at the time of the inspection. The fingerprint clearance cards of 4 of 4 staff members were verified to be valid through the DPS website at the time of the inspection. The following was discussed, but not limited to: 1) Purchasing the 11th crib and sending documentation of the crib to the Compliance Officer, to maintain the capacity of 11 in the infant room, 2) Sending City of Phoenix fire permit and insurance certificate when they renew, 3) Tummy time rules discussed with infant room staff and the Assistant director, 4) Items stored in a bathroom are required to be stored inaccessible to children and either in a closed cabinet or on a shelf in a waterproof container that is covered with a lid, 5) Parent access to premises, 6) Ensuring that the soft climbing mat in the infant room is not placed in the tummy time area when an infant is in tummy time, per rule. | |||
| INSP-0043308 | 2024-04-30 | Complaint | Complete |
| Initial Comments: The purpose of the inspection was to conduct a Complaint investigation #00083259 on 04/30/2024. A full inspection was not conducted at this time. Please submit the Plan of Corrections via the LMS portal within 10 days. Ratios observed were as follows: Infants 2:7 1's & 2's 2:14 3's and up 2:23 There were 4 staff interviewed during this investigation. There was 1 staff file reviewed during this investigation. Others interviewed: The complainant. Upon completion of Complaint investigation #00083259 it was determined from the Compliance Officer's observations and interviews that 5 of 5 allegations lacked sufficient evidence to be substantiated. During the exit interview, the following items were discussed but are not limited to: * Parent access into the facility. * Maintaining a dated attendance form documenting the admission and release of each enrolled child. The following deficiencies were observed and are subject to changes pending programmatic review. **After the inspection, the licensee followed up with the individual who had initially reported an incident of possible child neglect. The individual rescinded the initial allegation and declined to provide additional details. The licensee called DCS to report the initial information they had. Compliance Officer #1 is Heather Bauer Compliance Officer #2 is Jennifer Flicker | |||
| INSP-0042113 | 2024-03-27 | Compliance (Annual) | Complete |
| Initial Comments: The following deficiencies were observed at the time of the Compliance Inspection conducted on 3/27/2024 and are subject to changes pending programmatic review. A plan of correction is not being accepted at this time. 8 of 8 Fingerprint Clearance cards reviewed were valid via a DPS website search. The Empower self-evaluation was completed at the time of the inspection. The Emergency Disaster Plan update form was completed at the time of the inspection. A white 2015 Chev. Express was approved for use to transport enrolled children. The following was discussed but not limited to: 1. Sting Relief pads need to be removed in the first aid kit. 2. The Statement of Services must include a statement that the liability insurance is available onsite for review. 3. The rough edge on the ice cream truck on the 2's playground. 4. 18 hours of annual training for each staff must be in the staff file or available for review at the time of the inspection. Compliance Officer #1 is Tricia Tartaglio Compliance Officer #2 is Heather Bauer | |||
| INSP-0041635 | 2024-03-18 | Complaint | Complete |
| Initial Comments: The purpose of the inspection was to conduct a Complaint investigation 81287 on 3.18.2024. A full inspection was not conducted at this time. Please submit the Plan of Corrections via the LMS portal within 10 days. Ratios observed were as follows: Infants 1:6*** 1's & 2's 1:8 3's and up 2:20, 1:22 *** There were 2 staff interviewed during this investigation. There were 3 staff files reviewed during this investigation. Others interviewed: The complainant. Upon completion of Complaint investigation 81287 it was determined from the Compliance Officer's observations and interviews that 1 of 5 allegations were substantiated. The other 4 allegations lacked sufficient evidence to be substantiated. The following deficiencies were observed and are subject to changes pending programmatic review. The following was discussed and not limited to: 1. Parent access into the facility. 2. Immediate access into the facility. 3. Providing the same diaper products if the facility is purchasing the products. Compliance Officer #1 is Tricia Tartaglio Compliance Officer #2 is Heather Bauer | |||
| INSP-0039242 | 2024-02-23 | Complaint | Complete |
| Initial Comments: The purpose of the inspection was to conduct a Complaint investigation 78267 on 2.23.2024. A full inspection was not conducted at this time. Please submit the Plan of Corrections via the LMS portal within 10 days. Ratios observed were as follows: Infants 1:2 1's & 2's 2:11 3's and up 2:12 There were 6 staff interviewed during this investigation. There were 4 staff files reviewed during this investigation. Others interviewed: The complainant was unable to be reached via email and telephone. Upon completion of Complaint investigation 78267 it was determined from the Compliance Officer's observations and interviews that 2 of 2 allegations were unsubstantiated. The allegations lacked sufficient evidence to be substantiated. The following deficiencies were observed and are subject to changes pending programmatic review. Compliance Officer #1 is Tricia Tartaglio Compliance Officer #2 is Heather Bauer | |||
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WARNING: THIS CENTER IS DANGEROUS FOR CHILDREN AND EMPLOYEES. DO NOT GO HERE.
Firstly, Jessica Burke's review is a complete conflict of interest. She is the daughter of the owners and an employee, of course she has known them for a long time and will speak highly of the center as she will run it one day.
I worked for this daycare from last October to December. I even brought my kindergartener to the center. Early Childhood Education has been my career for nine years and I have been an education student for three years. This was hands down the worst childcare facility I worked for. I wanted to write this review at the time I left, but did not due to fear of possible repercussions.
The owners, Rebecca and Jon, severely lack necessary communication skills and attitudes to maintain positive relationships with staff and families. I left because Rebecca and Jon asked me to blantly lie to a parent involving an injury to their child that did not occur in my classroom. They requested I lie to save their own skins from an angry parent possibly calling AZ Licensing. I refused, and was ridiculed by both owners and their daughter Jessica Burke. This was the final incident that encouraged me to seek new employment. Another incident prior to that, Jessica Burke's son was in my class. He pulled down the pants of a girl and bit her bottom on multiple occasions. I informed Jessica that it was becoming a chronic issue, and was told to not write a report as "it didn't leave a mark". She then joked, "at least it was a girl". I knew she prevented me from reporting it to avoid the parent's anger and a licensing violation. They also had an irrational fear of this parent as she is a no-nonsense person and would not allow these disrespectful owners to mistreat her or her children. Rightfully so.
As a parent, my daughter despised going to this center. She did not mind her daycare teacher Courtney, who is Rebecca and Jon's second daughter. But my daughter often expressed her discomfort in the classroom. Although she never indicated a full explanation, I too felt highly uncomfortable around such incompetent people. I have never been more thrilled to leave a job, even though it was in my field.