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Child Care Center ✓ Licensed

Kindercare Learning Center

Collegeville, PA · Montgomery County
100 Campus Dr, Collegeville, PA 19426
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Quick Facts

Age Range
6 Weeks - 12 Years
Type of Care
Infant Programs, Toddler Programs, Discovery Preschool Programs, Preschool Programs, Prekindergarten Programs, Private Kindergarten Programs, Before and After School Programs, Summer Programs
Subsidized Program
Participates
State Rating
4

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✓ Licensed Child Care Center
Active License
License Number
CER-00247885
License Issued
Nov 21, 2025
Active Through
Nov 21, 2026
Issued By
Pennsylvania Department of Education and Public Welfare
District Office
Early Learning Resource Center for Region 17

Reviews

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About the Provider

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Our experts designed our classrooms - and every activity and lesson - to help prepare your child for success in school and beyond. With designated learning centers such as dramatic play and blocks in every classroom, children have the opportunity for rich social play and child-initiated discovery.

You’ll also find that our classrooms feature a print-rich environment full of carefully selected materials, written charts and labels, and children’s literature. By helping your child connect spoken words and print, we’re helping develop early literacy and writing skills.

Whether your child has first words or first grade on the horizon, we’re excited to show you how everything in our center is designed for learning!

Linda Moser, Center Director

Hours of Operation

  • Days of Operation Monday–Friday
  • Open Hours6:30 AM - 6:00 PM

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Inspection Date Reason Description Status
2026-01-05 Complaints- Legal Location 3270.20(c)(4)/3270.182(7) - Description incident, including date, time, location & equipment /Reports of accidents, injuries and illnesses. Original report - parent same day Copy - facility accident file. Copy - child's file Compliant - Finalized

Regulation: 3270.20(c)(4)/3270.182(7)

Description: Description incident, including date, time, location & equipment /Reports of accidents, injuries and illnesses. Original report - parent same day Copy - facility accident file. Copy - child's file

Noncompliance Area: During a Complaint Investigation on 01/05/2026, Certification Staff determined Staff Person #1 did not complete a written incident report immediately following an incident in which a child obtained an injury while in care at the facility. Staff Person #1 did not provide the parent of the child with the original incident report on the same day that the incident had taken place.

Correction Required: A report of injury, death or fire shall include a description of the incident, including the date, time and location of the incident and the equipment involved. A child's record shall contain reports of accidents, injuries and illnesses involving a child in care at the facility. The original report shall be given to the parent on the day of the incident. The second copy of the report shall be retained at the facility in an accident file. The third copy of the report shall be retained at the facility in the child's file.

Provider Response: (Contact the State Licensing Office for more information.)
Operator will ensure that an incident report is completed immediately following an incident in which a child is injured. The incident report must include a description of the incident, the date, time and location of the incident and the equipment involved. Operator will ensure that the original report is given to the parent on the day of the incident, with additional copies of the report being retained at the facility in an accident file and the Child's Record. Operator will ensure that involved staff persons receiving training regarding supervision of children and incident reporting requirements.
2026-01-05 Allocated Unannounced Monitoring Allocated Unannounced Monitoring Compliant - Finalized
2025-10-22 Renewal 3270.102(a) - Clean and good repair Compliant - Finalized

Regulation: 3270.102(a)

Description: Clean and good repair

Noncompliance Area: During renewal inspection certification rep observed ripped mats in transitional Kindergarten and DPS.

Correction Required: Toys, play equipment and other indoor and outdoor equipment used by the children shall be clean, in good repair and free from rough edges, sharp corners, pinch and crush points, splinters and exposed bolts.

Provider Response: (Contact the State Licensing Office for more information.)
I covered all tears and worn areas with tape.
2025-10-22 Renewal 3270.21 - General Health and Safety Compliant - Finalized

Regulation: 3270.21

Description: General Health and Safety

Noncompliance Area: The door alarm in the infant room leading to the outdoor play space was not working. (corrected on site, Batteries changed). On 10-28-25, certification rep checked the alarm in the rooms leading to the outdoor play space. The door alarm in the infant room and DPS were off.

Correction Required: Conditions at the facility may not pose a threat to the health or safety of the children.

Provider Response: (Contact the State Licensing Office for more information.)
Changed batteries in the moment when we realized the alarm was not functioning properly. On 10/28/25, I went around to make sure all alarms were again turned on.
2025-10-22 Renewal 3270.77(a) - No peeling paint or plaster Compliant - Finalized

Regulation: 3270.77(a)

Description: No peeling paint or plaster

Noncompliance Area: The walls in the infant room needs repair. The back wall in DPS has plaster

Correction Required: Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility.

Provider Response: (Contact the State Licensing Office for more information.)
Our facilities tech came this morning and repaired the spots.
2025-05-06 Renewal 3270.133(7) - Medication log Compliant - Finalized

Regulation: 3270.133(7)

Description: Medication log

Noncompliance Area: Child 1, 2 and 3 were missing medication log for Epi-Pen. Child 2 was missing medication log for Benadryl.

Correction Required: An operator is responsible to establish and maintain a medication log if prescription or nonprescription medication is administered.

Provider Response: (Contact the State Licensing Office for more information.)
Center director asked parents to complete a medication log for each medication in addition to the allergy plan in place.
2025-05-06 Renewal 3270.181(c) - Emergency info/agreement updated 6 mos Compliant - Finalized

Regulation: 3270.181(c)

Description: Emergency info/agreement updated 6 mos

Noncompliance Area: During renewal inspection certification rep reviewed children's files. Emergency contact and fee agreements for child 1, 4,5,6,7,8 and 9 were expired.

Correction Required: A parent is required to review and update the emergency contact information and the financial agreement at least once in a 6-month period or as soon as there is a change in the information.

Provider Response: (Contact the State Licensing Office for more information.)
Center director had families resign the review form and include another date at the bottom of the page with the parent signature
2025-05-06 Renewal 3270.76 - Building Surfaces Compliant - Finalized

Regulation: 3270.76

Description: Building Surfaces

Noncompliance Area: During renewal inspection certification rep observed a hole in the wall in Transitional Kindergarten

Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards.

Provider Response: (Contact the State Licensing Office for more information.)
Facility tech arrived at 8 am the next morning to fix the hole. the hole in the wall happened at the end of the day Friday and I immediately submitted the work order for repair
2025-01-14 Appeals - Unannounced Monitoring Appeals - Unannounced Monitoring Compliant - Finalized
2024-12-09 Appeals - Unannounced Monitoring 3270.106(f) - 2 feet apart Compliant - Finalized

Regulation: 3270.106(f)

Description: 2 feet apart

Noncompliance Area: Continued non compliance from 10-29-24. Cots were not 2 feet on three sides in Toddler C and DPS

Correction Required: At least 2 feet of space is required on three sides of a bed, cot, crib or other rest equipment while the equipment is in use.

Provider Response: (Contact the State Licensing Office for more information.)
The correct distance of 2 feet on 3 sides of each cot is being measured and marked with tape on the floor.
2024-12-09 Appeals - Unannounced Monitoring 3270.133(4) - Locked Compliant - Finalized

Regulation: 3270.133(4)

Description: Locked

Noncompliance Area: During unannounced visit certification rep observed a child's medication (antibiotic) accessible to children.

Correction Required: Medication shall be stored in a locked area of the facility or in an area that is out of the reach of children.

Provider Response: (Contact the State Licensing Office for more information.)
All medication including that are not being administered by staff will be kept in a locked area, out of reach of children
2024-10-29 Appeals - Unannounced Monitoring 3270.106(f) - 2 feet apart Non Compliant - Finalized

Regulation: 3270.106(f)

Description: 2 feet apart

Noncompliance Area: During unannounced monitoring certification rep observed some of the mats in prek 1 were not at least 2 feet of space is required on three sides

Correction Required: At least 2 feet of space is required on three sides of a bed, cot, crib or other rest equipment while the equipment is in use.

Provider Response: (Contact the State Licensing Office for more information.)
Mats will be placed at least 2 feet apart on 3 sides
2024-10-29 Appeals - Unannounced Monitoring 3270.55(a) - Toddler and preschool children Non Compliant - Finalized

Regulation: 3270.55(a)

Description: Toddler and preschool children

Noncompliance Area: During unannounced monitoring certification rep observed one staff with 9 children awake and moving around the classroom while 8 children were napping.

Correction Required: The staff:child ratio while toddlers and preschoolers are napping is one staff person to 10 young toddlers, one staff person to 12 older toddlers, one staff person to 20 preschool children.

Provider Response: (Contact the State Licensing Office for more information.)
All teachers haven been instructed to inform management when the children begin waking up so someone can come in to maintain ratio
2024-09-27 Appeals - Unannounced Monitoring 3270.31(e)(4)(i) - Age and Training Compliant - Finalized

Regulation: 3270.31(e)(4)(i)

Description: Age and Training

Noncompliance Area: During unannounced visit certification rep reviewed staff file. Staff 1 was missing pediatric first aid CPR.

Correction Required: Competence is the completion of training by a professional in the field of first-aid and cardiopulmonary resuscitation (CPR). All staff persons shall renew their certification in pediatric first aid and pediatric cardiopulmonary resuscitation (CPR) on or before the expiration of the most current certification.

Provider Response: (Contact the State Licensing Office for more information.)
Staff 1 will not be alone in room until CPR certified. Staff 1 has completed on 10-29-24
2024-08-30 Unannounced Monitoring 3270.191 - Individual Records Compliant - Finalized

Regulation: 3270.191

Description: Individual Records

Noncompliance Area: During unannounced visit certification rep asked to see file for staff 1. Staff 1 did not have their file on site. Copies of the files was emailed to assistant director. Corrected on site

Correction Required: An individual record is required for each facility person.

Provider Response: (Contact the State Licensing Office for more information.)
File placed in file cabinet for staff files only
2024-08-30 Unannounced Monitoring 3270.31(f) - Health and Safety Training Compliant - Finalized

Regulation: 3270.31(f)

Description: Health and Safety Training

Noncompliance Area: Staff person #-1-- has not completed the following required pre-service training within 90 days of their date of hire: 10 hour health and safety training, and pediatric 1st aid CPR

Correction Required: Staff person(s) shall complete professional development in the topics of 3270.31(f)(1 -- 10) within 90 days of hire. Staff person #-1- will have until 9-23-24 to complete the required training. Until such time as the required training has been completed, staff person #-1-- must be supervised, when interacting with children, by an (AGS, primary staff person, or family child care home staff person) who has completed the required training related to this citation. If there are no staff available to supervise staff person #-1-, staff person #-1- may not work in a child-care position at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Staff 1 completed 10 hour training and is scheduled for CPR training ASAP. Completed 10 hour training was sent on 8-30-24
2024-08-30 Unannounced Monitoring 3270.32(a) - Comply with CPSL Compliant - Finalized

Regulation: 3270.32(a)

Description: Comply with CPSL

Noncompliance Area: During unannounced visit certification rep reviewed file for staff 1. Staff 1 was missing state police clearance from file

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). SAFETY PLAN: The operator is required to submit to the Children and Youth Agency a plan of supervision or alternate arrangement as required by the Child Protective Services Law. LACKING REQUIRED HIRING DOCUMENTS: Facility Person # -1- may not work in a child care position at the facility. PROVISIONAL HIRE UNSUPERVISED: A provisional employee may not be permitted to work alone with children and must work within the vicinity of a permanent employee.

Provider Response: (Contact the State Licensing Office for more information.)
Staff 1 completed clearance on 8-30-04 and submitted to DHS on 8-30-24
2024-08-30 Unannounced Monitoring 3270.94(a)(1) - Every 60 days Compliant - Finalized

Regulation: 3270.94(a)(1)

Description: Every 60 days

Noncompliance Area: During unannounced visit certification rep reviewed fire drill log. Last fire drill conducted/ documented was 3/2024.

Correction Required: The Director or designated staff person who is responsible for compliance with this chapter shall conduct fire drills and ensure that fire drills are conducted at least once every 60 days.

Provider Response: (Contact the State Licensing Office for more information.)
Fire drills will be done monthly and documented immediately. Fire drill done 9-6-24
2024-07-03 Unannounced Monitoring 20.71(a)(7) - Fraud or deceit in obtaining or attempting to obtain a certificate of compliance Compliant - Finalized

Regulation: 20.71(a)(7)

Description: Fraud or deceit in obtaining or attempting to obtain a certificate of compliance

Noncompliance Area: During unannounced visit certification rep reviewed staff file 1. Health assessment for staff 1 dated 5-31-24 was identical to the previous health assessment on file dated 9-10-22. It was verified by health care provider that staff was not seen at their facility on 5-31-24.

Correction Required: The Department may deny, refuse to renew or revoke a certificate of compliance for fraud or deceit in obtaining or attempting to obtain a certificate of compliance.

Provider Response: (Contact the State Licensing Office for more information.)
Get updated health assessment
2024-07-03 Unannounced Monitoring 3270.113(a) - Supervised at all times Compliant - Finalized

Regulation: 3270.113(a)

Description: Supervised at all times

Noncompliance Area: During unannounced visit certification rep verified child #1 was not supervised by a qualified staff person. Staff #2 didn't know child #1 was taken out of the classroom.

Correction Required: Children shall be supervised at all times. The legal entity will contact ELRC 17 to arrange for Start up TA to conduct a minimum of 1 classroom observation in Toddler B classroom per month over a period of 4 months. The legal entity will work with the ELRC staff to implement any recommendations made from classroom observations.

Provider Response: (Contact the State Licensing Office for more information.)
When a child is removed from the classroom, the CSR (Child Supervision Record, the document we use to do name to face checks several times throughout the day and record drop off and pick up times) must be updated to reflect the time and destination of the child and teacher.
2024-07-03 Unannounced Monitoring 3270.113(a) - Supervised at all times Compliant - Finalized

Regulation: 3270.113(a)

Description: Supervised at all times

Noncompliance Area: Changing table is in a position that the staff can't see, hear, direct and assess.

Correction Required: Children shall be supervised at all times. The legal entity will contact ELRC 17 to arrange for all staff to take in person supervision training presented by ELRC 17 staff.

Provider Response: (Contact the State Licensing Office for more information.)
Work ordered- Work order filed to have diaper changing tables repositioned. Schedule ELRC 17 training.
2024-07-03 Unannounced Monitoring 3270.113(a) - Supervised at all times Compliant - Finalized

Regulation: 3270.113(a)

Description: Supervised at all times

Noncompliance Area: During unannounced visit certification rep verified child #1 was not supervised by a qualified staff person. Staff #2 didn't know child #1 was taken out of the classroom

Correction Required: Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises. Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises.

Provider Response: (Contact the State Licensing Office for more information.)
Work ordered- Work order filed to have diaper changing tables repositioned. Schedule ELRC 17 training.
2024-07-03 Unannounced Monitoring 3270.123(a)(3) - Services proceeded Compliant - Finalized

Regulation: 3270.123(a)(3)

Description: Services proceeded

Noncompliance Area: During unannounced visit certificate rep reviewed file for child 1. Fee agreement did not specify extra services provided.

Correction Required: The services to be provided to the family and the child, including the Department's approved form to provide information to the family about the child's growth and development in the context of the services being provided. The operator shall complete and update the form and provide a copy to the family in accordance with the updates regarding emergency contact information in § 3270.124(f) (relating to emergency contact information).

Provider Response: (Contact the State Licensing Office for more information.)
Updated fee agreement to N/A for the extra services
2024-07-03 Unannounced Monitoring 3270.124(b)(3) - Parent home/work address, phone Compliant - Finalized

Regulation: 3270.124(b)(3)

Description: Parent home/work address, phone

Noncompliance Area: During unannounced visit certification rep reviewed children's files. Child 1 was missing work addresses and telephone numbers of the enrolling parent.

Correction Required: Emergency contact information must include the home and work addresses and telephone numbers of the enrolling parent.

Provider Response: (Contact the State Licensing Office for more information.)
Added work address and phone number to agreement for the enrolling parent
2024-07-03 Unannounced Monitoring 3270.124(b)(6) - Insurance coverage information Compliant - Finalized

Regulation: 3270.124(b)(6)

Description: Insurance coverage information

Noncompliance Area: During unannounced visit certification rep reviewed file for child 1. Emergency contact was missing health insurance coverage and policy number for a child under a family policy or Medical Assistance benefits,

Correction Required: Emergency contact information must include health insurance coverage and policy number for a child under a family policy or Medical Assistance benefits, if applicable.

Provider Response: (Contact the State Licensing Office for more information.)
Added missing health insurance policy number & provider to emergency contact
2024-07-03 Unannounced Monitoring 3270.131(a)(4) - Initial health report for school age; accordance with school attendance Compliant - Finalized

Regulation: 3270.131(a)(4)

Description: Initial health report for school age; accordance with school attendance

Noncompliance Area: During unannounced visit certification rep reviewed file for child 1. Child 1 was missing initial health assessment.

Correction Required: The initial health report for a school-age child must be dated in accordance with the requirements for medical examinations for school attendance in 28 Pa. Code § 23.2 (relating to medical examinations).

Provider Response: (Contact the State Licensing Office for more information.)
Get updated health assessment form from parent
2024-05-29 Complaints- Legal Location 3270.113(a) - Supervised at all times Compliant - Finalized

Regulation: 3270.113(a)

Description: Supervised at all times

Noncompliance Area: One year old child was left at the playground unsupervised for 10 minutes. Staff was unaware that the child was missing until they were notified by a parent.

Correction Required: Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises.

Provider Response: (Contact the State Licensing Office for more information.)
Transition training completed by all staff. CD will observe transitions in classroom. Evacuation cribs placed in classroom to move non-walking toddlers when transitioning.
2024-04-15 Renewal 3270.102(a) - Clean and good repair Non Compliant - Finalized

Regulation: 3270.102(a)

Description: Clean and good repair

Noncompliance Area: During renewal inspection, certification rep saw a ripped mats in the following rooms: Toddler B, DPS 2, Preschool, and Prek-1. One of the poles in the big playground had foam exposed.

Correction Required: Toys, play equipment and other indoor and outdoor equipment used by the children shall be clean, in good repair and free from rough edges, sharp corners, pinch and crush points, splinters and exposed bolts.

Provider Response: (Contact the State Licensing Office for more information.)
New rest mats were ordered Work order submitted to have foam replaced.
2024-04-15 Renewal 3270.106(f) - 2 feet apart Non Compliant - Finalized

Regulation: 3270.106(f)

Description: 2 feet apart

Noncompliance Area: During renewal inspection certification rep observed the cribs less than 2 feet on three sides. The cribs had a sleeping baby.

Correction Required: At least 2 feet of space is required on three sides of a bed, cot, crib or other rest equipment while the equipment is in use.

Provider Response: (Contact the State Licensing Office for more information.)
Maintain space requirements for the cribs
2024-04-15 Renewal 3270.111(a) - Written plan Non Compliant - Finalized

Regulation: 3270.111(a)

Description: Written plan

Noncompliance Area: During renewal inspection certification rep did not see a daily schedule in Prek 2 and Infant room.

Correction Required: A written plan of daily activities and routines, including a time for free play shall be established for each group. The plan shall be flexible to accommodate the needs of individual children and the dynamics of the group.

Provider Response: (Contact the State Licensing Office for more information.)
Daily schedules were posted
2024-04-15 Renewal 3270.123(a) - Signed Non Compliant - Finalized

Regulation: 3270.123(a)

Description: Signed

Noncompliance Area: During renewal inspection certification rep reviewed children's files. Fee agreement for child 5,9,10 and 11 were not signed by the operator. Fee agreement for child 6 was not signed by the parent.

Correction Required: An agreement shall be signed by the operator and the parent.

Provider Response: (Contact the State Licensing Office for more information.)
Paperwork was signed by parents
2024-04-15 Renewal 3270.123(a)(1)/3270.123(a)(2) - Amount of fee/Date fee to be paid Non Compliant - Finalized

Regulation: 3270.123(a)(1)/3270.123(a)(2)

Description: Amount of fee/Date fee to be paid

Noncompliance Area: During renewal inspection certification rep reviewed children's files. Fee agreement for 6,9,10 and 11 did not specify the amount of the fee to be charged per day or per week.During renewal inspection certification rep reviewed children's files. Fee agreement for child 6,9,10 and 11 did not specify the date on which the fee is to be paid.

Correction Required: An agreement shall specify the amount of the fee to be charged per day or per week. An agreement shall specify the date on which the fee is to be paid.

Provider Response: (Contact the State Licensing Office for more information.)
Paperwork completed and signed by parents
2024-04-15 Renewal 3270.123(a)(3) - Services proceeded Non Compliant - Finalized

Regulation: 3270.123(a)(3)

Description: Services proceeded

Noncompliance Area: During renewal inspection certification rep reviewed children's files. Fee agreement for child 1,2,3,4,5,7,8,9 and10 were missing extra services. Child 1,2,3,4,5,6,7,8 and 10 were missing child service reports (CSR)/ observations.

Correction Required: The services to be provided to the family and the child, including the Department's approved form to provide information to the family about the child's growth and development in the context of the services being provided. The operator shall complete and update the form and provide a copy to the family in accordance with the updates regarding emergency contact information in § 3270.124(f) (relating to emergency contact information).

Provider Response: (Contact the State Licensing Office for more information.)
Files updated to include all required information
2024-04-15 Renewal 3270.123(a)(4) - Arrival/departure times Non Compliant - Finalized

Regulation: 3270.123(a)(4)

Description: Arrival/departure times

Noncompliance Area: During renewal inspection certification rep reviewed children's files. Fee agreement for child 8 and 11 did not specify the child's arrival and departure times.

Correction Required: An agreement shall specify the child's arrival and departure times.

Provider Response: (Contact the State Licensing Office for more information.)
Files updated to include all required information
2024-04-15 Renewal 3270.123(a)(5) - Designated release persons Non Compliant - Finalized

Regulation: 3270.123(a)(5)

Description: Designated release persons

Noncompliance Area: During renewal inspection certification rep reviewed children's files. Fee agreement for child 1 and 9 did not specify the persons designated by a parent to whom the child may be released.

Correction Required: An agreement shall specify the persons designated by a parent to whom the child may be released.

Provider Response: (Contact the State Licensing Office for more information.)
Files updated to includes all required information
2024-04-15 Renewal 3270.123(a)(6)/3270.182(2) - Admission date/Application, admission, withdrawal dates Non Compliant - Finalized

Regulation: 3270.123(a)(6)/3270.182(2)

Description: Admission date/Application, admission, withdrawal dates

Noncompliance Area: During renewal inspection certification rep reviewed children's files. Fee agreement for child 1,2,6,7,8,9,10 and 11 did not specify the date of the child's admission.

Correction Required: An agreement shall specify the date of the child's admission. A child's record shall contain the dates of application, admission and withdrawal of the child.

Provider Response: (Contact the State Licensing Office for more information.)
Files updated to include all required information
2024-04-15 Renewal 3270.124(b)(2) - Physician name, address, phone Non Compliant - Finalized

Regulation: 3270.124(b)(2)

Description: Physician name, address, phone

Noncompliance Area: During renewal inspection certification rep reviewed children's files. Emergency contact for child 10 was missing telephone number of the child's physician or source of medical care.

Correction Required: Emergency contact information must include the name, address and telephone number of the child's physician or source of medical care.

Provider Response: (Contact the State Licensing Office for more information.)
Files updated to include required information
2024-04-15 Renewal 3270.124(b)(3) - Parent home/work address, phone Non Compliant - Finalized

Regulation: 3270.124(b)(3)

Description: Parent home/work address, phone

Noncompliance Area: During renewal inspection certification rep reviewed children's file. Emergency contact for child 1 and 8 were missing work address of the enrolling parent. Emergency contact for child 10 was missing work addresses and telephone numbers of the enrolling parent.

Correction Required: Emergency contact information must include the home and work addresses and telephone numbers of the enrolling parent.

Provider Response: (Contact the State Licensing Office for more information.)
Files updated to include all required information
2024-04-15 Renewal 3270.124(b)(7) - Name/address/phone release person Non Compliant - Finalized

Regulation: 3270.124(b)(7)

Description: Name/address/phone release person

Noncompliance Area: During renewal inspection certification rep reviewed children's files. Emergency contact for child 1,3,4,7,8,9, and 11 were missing addresses of the individual designated by the parent to whom the child may be released. Child 2 was missing telephone number of the individual designated by the parent to whom the child may be released.

Correction Required: Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released.

Provider Response: (Contact the State Licensing Office for more information.)
Files were updated to include all required information
2024-04-15 Renewal 3270.124(f) - Updated every 6 months Non Compliant - Finalized

Regulation: 3270.124(f)

Description: Updated every 6 months

Noncompliance Area: During renewal inspection certification rep reviewed children's files. Emergency contact for child 6 was expired.

Correction Required: The parent shall update in writing emergency contact information once in a 6-month period or as soon as there is a change in the information.

Provider Response: (Contact the State Licensing Office for more information.)
Files were updated to include the required information
2024-04-15 Renewal 3270.131(a)/3270.182(1) - Health information/Initial and subsequent health reports Non Compliant - Finalized

Regulation: 3270.131(a)/3270.182(1)

Description: Health information/Initial and subsequent health reports

Noncompliance Area: During renewal inspection certification rep reviewed children's file. Child 10 was missing initial health assessment.

Correction Required: The operator shall require the parent of an enrolled child, including a child, a foster child and a relative of an operator or a facility person, to provide an initial health report no later than 60 days following the first day of attendance at the facility. A child's record shall contain initial and subsequent health reports.

Provider Response: (Contact the State Licensing Office for more information.)
Copy of health assessment was obtained from parent
2024-04-15 Renewal 3270.131(b)(2) - Toddler/preschool: updated health report every 12 months Non Compliant - Finalized

Regulation: 3270.131(b)(2)

Description: Toddler/preschool: updated health report every 12 months

Noncompliance Area: During renewal inspection certification rep reviewed children's files. The following health assessments were expired. 3, 7,8 and 11 were expired.

Correction Required: The operator shall require the parent to provide an updated health report at least every 12 months for an older toddler or preschool child.

Provider Response: (Contact the State Licensing Office for more information.)
Updated health assessment was requested from parents
2024-04-15 Renewal 3270.151(c)(2)/3270.192(3) - Mantoux TB/Health assessment, TB test Non Compliant - Finalized

Regulation: 3270.151(c)(2)/3270.192(3)

Description: Mantoux TB/Health assessment, TB test

Noncompliance Area: During renewal inspection certification rep reviewed staff files. Physical for staff 1 was from 1-2-2020. Staff 2 was missing physical and TB. Staff 3 was missing TB. Staff 7 needs updated physical. Physical on file for staff 7 is dated 9-10-22. Staff 7 date of hire is 10-2-23

Correction Required: An adult health assessment must include tuberculosis screening by the Mantoux method at initial employment. Subsequent tuberculosis screening is not required unless directed by a physician, physician's assistant, CRNP, the Department of Health or a local health department. A facility person's record shall include a written report of initial and subsequent health assessments, including the results of initial and subsequent tuberculin skin tests, x-rays or other medical documentation necessary to confirm freedom from communicable tuberculosis.

Provider Response: (Contact the State Licensing Office for more information.)
Staff 1 obtained updated physical. Staff 2 and staff 7 will obtain updated physical and TB.
2024-04-15 Renewal 3270.182(4) - Consent for administration of medications or special dietary needs Non Compliant - Finalized

Regulation: 3270.182(4)

Description: Consent for administration of medications or special dietary needs

Noncompliance Area: During renewal inspection certification rep reviewed children's files. Emergency contact for child 10 medication and special dietary information.

Correction Required: A child's record shall contain signed parental consent for administration of medications or special dietary needs.

Provider Response: (Contact the State Licensing Office for more information.)
Files were updated by parent to contain complete information
2024-04-15 Renewal 3270.192(5) - Two written references Non Compliant - Finalized

Regulation: 3270.192(5)

Description: Two written references

Noncompliance Area: During renewal inspection certification rep reviewed staff files. Staff 2,3 4 and 5 are missing 2 reference letters. Staff 8 needs 1 reference letter. Staff had a reference letter from her husband.

Correction Required: A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.

Provider Response: (Contact the State Licensing Office for more information.)
References updated in staff files
2024-04-15 Renewal 3270.27(c) - Training regarding plan Non Compliant - Finalized

Regulation: 3270.27(c)

Description: Training regarding plan

Noncompliance Area: During renewal inspection certification rep reviewed staff files. Emergency plan training for staff 9 was expired.

Correction Required: The operator shall assure that each facility person receives training regarding the emergency plan at the time of initial employment, on an annual basis and at the time of each plan update. The operator shall document the date of each training and the names of all facility persons who received the training and kept on file at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Staff 9 signed and updated emergency plan training form
2024-04-15 Renewal 3270.31(e) - Age and Training Non Compliant - Finalized

Regulation: 3270.31(e)

Description: Age and Training

Noncompliance Area: During renewal inspection certification rep reviewed staff files. Staff 1 is missing 10 annual training hours. Staff 9 is missing 4 annual training hours.

Correction Required: A staff person shall obtain an annual minimum of 12 clock hours of child care training.

Provider Response: (Contact the State Licensing Office for more information.)
Placed training certificates in individual staff files.
2024-04-15 Renewal 3270.31(e)(4)(i) - Age and Training Non Compliant - Finalized

Regulation: 3270.31(e)(4)(i)

Description: Age and Training

Noncompliance Area: During renewal inspection certification rep reviewed staff files. Staff 1 pediatric first aid/ cpr expired on 3-2024.

Correction Required: Competence is the completion of training by a professional in the field of first-aid and cardiopulmonary resuscitation (CPR). All staff persons shall renew their certification in pediatric first aid and pediatric cardiopulmonary resuscitation (CPR) on or before the expiration of the most current certification.

Provider Response: (Contact the State Licensing Office for more information.)
Training completed 2-21-24
2024-04-15 Renewal 3270.31(f) - Health and Safety Training Non Compliant - Finalized

Regulation: 3270.31(f)

Description: Health and Safety Training

Noncompliance Area: During renewal inspection certification rep reviewed staff files. Staff 1 needs 10 hours health and safety training. Health and training for staff 1 was from 8-8-16.

Correction Required: Staff persons shall complete professional development within 90 days of hire as listed in subsections (f)1-10. . Staff person #-1- will have until 5-10-24 to complete the required training. Until such time as the required training has been completed, staff person #-1-- must be supervised, when interacting with children, by an (AGS, primary staff person, or family child care home staff person) who has completed the required training related to this citation. If there are no staff available to supervise staff person #-1-, staff person #-1- may not work in a child-care position at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Staff will complete health and safety training
2024-04-15 Renewal 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information Non Compliant - Finalized

Regulation: 3270.32(a)/3270.192(4)

Description: Comply with CPSL/CPSL information

Noncompliance Area: During renewal inspection certification rep reviewed staff files. Staff 2 is missing FBI clearance. Staff 3 was missing state police clearance, FBI and NSOR. Staff 4 is missing NSOR. Staff 2 and 6 state police clearance was in pending status. Staff 1 was missing signed disclosure statement.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). SAFETY PLAN: The operator is required to submit to the Children and Youth Agency a plan of supervision or alternate arrangement as required by the Child Protective Services Law. LACKING REQUIRED HIRING DOCUMENTS: Facility Person # -2,3,4 and 6- may not work in a child care position at the facility. PROVISIONAL HIRE UNSUPERVISED: A provisional employee may not be permitted to work alone with children and must work within the vicinity of a permanent employee. A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person #-2,3,4 and 6-- may not work in a child care position at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Filed clearances in individual staff files. Checked dissemination date is on clearances
2024-04-15 Renewal 3270.34(a)(6) - Staff evaluations Non Compliant - Finalized

Regulation: 3270.34(a)(6)

Description: Staff evaluations

Noncompliance Area: During renewal inspection certification rep reviewed staff files. Staff 1 and staff 9 were missing written evaluation.

Correction Required: A director is responsible for written evaluation of staff persons on a regular basis, a minimum of one evaluation every 12 months.

Provider Response: (Contact the State Licensing Office for more information.)
Performance reviews completed
2024-04-15 Renewal 3270.34(b)(3) - Associate's + 3 yrs Non Compliant - Finalized

Regulation: 3270.34(b)(3)

Description: Associate's + 3 yrs

Noncompliance Area: During renewal inspection certification reviewed staff files. Staff 1 was missing degree/ transcripts. The transcripts on file did not have a conferred date.

Correction Required: A director shall have attained an associate's degree from an accredited college or university in early childhood education, child development, special education, elementary education or the human services field and 3 years of experience with children.

Provider Response: (Contact the State Licensing Office for more information.)
Provide necessary documentations/transcripts.
2024-04-15 Renewal 3270.36(b)(5)/3270.192(2)(ii) - HS/GED + 2 yrs/Exp, educ., training prior to facility Non Compliant - Finalized

Regulation: 3270.36(b)(5)/3270.192(2)(ii)

Description: HS/GED + 2 yrs/Exp, educ., training prior to facility

Noncompliance Area: During renewal inspection certification rep reviewed staff files. Staff 2, 4 and 5 were missing 2 years of experience. Staff 5 was missing education.

Correction Required: An assistant group supervisor shall have a high school diploma or a general educational development certificate and 2 years experience with children. A facility person's record shall include verification of child care experience, education and training prior to service at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Completed verification of hours for staff.
2024-04-15 Renewal 3270.52 - Mixed Age Level Non Compliant - Finalized

Regulation: 3270.52

Description: Mixed Age Level

Noncompliance Area: During renewal inspection certification rep observed 12 children and 2 staff in Toddler C. The youngest child in the room was 1 year old. Certification rep observed 15 children and 2 staff in Preschool. The youngest child in the room was 2 years old.

Correction Required: When children are grouped in mixed age levels, the age of the youngest child in the group determines the staff:child ratio and maximum group size in accordance with the requirements in § 3270.51 (relating to similar age level). IF USING TIERED LIS: The required staff:child ratios must be maintained at all times.The legal entity must submit documentation in a format approved by DHS proving that the facility is maintaining the required staff:child ratios at all times. The legal entity will confirm continuing compliance by sending copies of the documentation to the -------- Region Office on a weekly basis for a period of three months after DHS approves the documentation format.

Provider Response: (Contact the State Licensing Office for more information.)
Begin transitions-(age groups) on child's actual birth date not two weeks before
2024-04-15 Renewal 3270.65 - Protective Outlet Covers 5 yrs. or less Non Compliant - Finalized

Regulation: 3270.65

Description: Protective Outlet Covers 5 yrs. or less

Noncompliance Area: During renewal inspection certification rep observed missing outlet cover in Prek 2 and infant room

Correction Required: Protective receptacle covers shall be placed in electrical outlets accessible to children 5 years of age or younger.

Provider Response: (Contact the State Licensing Office for more information.)
All outlets have protective receptable covers
2024-04-15 Renewal 3270.66(a) - Locked or inaccessible Non Compliant - Finalized

Regulation: 3270.66(a)

Description: Locked or inaccessible

Noncompliance Area: During renewal inspection certification rep observed diaper cream (A&D ointment) accessible in the infant room

Correction Required: Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children.

Provider Response: (Contact the State Licensing Office for more information.)
Keep cabinet locked
2024-04-15 Renewal 3270.75(c) - Has all items Non Compliant - Finalized

Regulation: 3270.75(c)

Description: Has all items

Noncompliance Area: During renewal inspection certification rep checked the first aid bag. The first aid bag in Young Toddler was missing tweezers and scissors, Twaddlers was missing tweezers

Correction Required: A first-aid kit must contain the following: soap, an assortment of adhesive bandages, sterile gauze pads, tweezers, tape, scissors and disposable, nonporous gloves.

Provider Response: (Contact the State Licensing Office for more information.)
Added tweezers to 1st aid kit
2024-04-15 Renewal 3270.77(a) - No peeling paint or plaster Non Compliant - Finalized

Regulation: 3270.77(a)

Description: No peeling paint or plaster

Noncompliance Area: During renewal inspection certification rep observed chipped paint/ plaster in the following rooms: Prek 2- plaster in the bathroom, Infants- plaster on the wall, Toddler B- plaster on the wall,

Correction Required: Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility.

Provider Response: (Contact the State Licensing Office for more information.)
Notified facilities of paint to paint after repair
2024-04-15 Renewal 3270.82(h) - Handwashing signs Non Compliant - Finalized

Regulation: 3270.82(h)

Description: Handwashing signs

Noncompliance Area: During renewal inspection certification rep observed missing handwashing signed above the toilets in Preschool 1 and Prek-1.

Correction Required: A facility person and an able child shall wash his hands after toileting and before eating. A sign on which this requirement is written shall be posted at each toilet, training chair, diapering area and sink in the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Signs were posted
2024-04-15 Renewal 3270.95(b) - Director or designated staff person ensure compliance Non Compliant - Finalized

Regulation: 3270.95(b)

Description: Director or designated staff person ensure compliance

Noncompliance Area: During renewal inspection certification rep reviewed fire drill log. there's no documented dated of when the fire alarm was tested.

Correction Required: The Director or designated staff person who is responsible for compliance with this chapter shall ensure the requirements under subsection (a) are met.

Provider Response: (Contact the State Licensing Office for more information.)
Alarm tested and added test date
2024-04-01 Complaints- Legal Location 3270.113(a) - Supervised at all times Non Compliant - Finalized

Regulation: 3270.113(a)

Description: Supervised at all times

Noncompliance Area: Changing table is in a position that the staff can't see, hear, direct and assess.

Correction Required: Children shall be supervised at all times. The legal entity will contact ELRC 17 to arrange for all staff to take in person supervision training presented by ELRC 17 staff.

Provider Response: (Contact the State Licensing Office for more information.)
Work ordered- Work order filed to have diaper changing tables repositioned. Schedule ELRC 17 training.
2024-04-01 Complaints- Legal Location 3270.113(a) - Supervised at all times Non Compliant - Finalized

Regulation: 3270.113(a)

Description: Supervised at all times

Noncompliance Area: During unannounced visit certification rep verified child #1 was not supervised by a qualified staff person. Staff #2 didn't know child #1 was taken out of the classroom.

Correction Required: Children shall be supervised at all times. The legal entity will contact ELRC 17 to arrange for Start up TA to conduct a minimum of 1 classroom observation in Toddler B classroom per month over a period of 4 months. The legal entity will work with the ELRC staff to implement any recommendations made from classroom observations.

Provider Response: (Contact the State Licensing Office for more information.)
Schedule ELRC 17 training. Schedule monthly observations
2024-04-01 Complaints- Legal Location 3270.113(a)/3270.113(a)(1) - Supervised at all times /Staff assigned to specific children Non Compliant - Finalized

Regulation: 3270.113(a)/3270.113(a)(1)

Description: Supervised at all times /Staff assigned to specific children

Noncompliance Area: During unannounced visit certification rep verified child #1 was not supervised by a qualified staff person. Staff #2 didn't know child #1 was taken out of the classroom.

Correction Required: Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises. Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises.

Provider Response: (Contact the State Licensing Office for more information.)
When a child is removed from the classroom, the CSR (Child Supervision Record, the document we use to do name to face checks several times throughout the day and record drop off and pick up times) must be updated to reflect the time and destination of the child and teacher.
2024-04-01 Unannounced Monitoring 3270.192(3) - Health assessment, TB test Compliant - Finalized

Regulation: 3270.192(3)

Description: Health assessment, TB test

Noncompliance Area: During unannounced visit certification rep reviewed staff file. Staff was missing physical and TB

Correction Required: A facility person's record shall include a written report of initial and subsequent health assessments, including the results of initial and subsequent tuberculin skin tests, x-rays or other medical documentation necessary to confirm freedom from communicable tuberculosis.

Provider Response: (Contact the State Licensing Office for more information.)
Staff was terminated on 4-10-24
2024-04-01 Complaints- Legal Location 3270.21 - General Health and Safety Non Compliant - Finalized

Regulation: 3270.21

Description: General Health and Safety

Noncompliance Area: During unannounced visit certification rep verified that staff #1 delivered an uncovered pitcher consisting of hot soup to classroom Toddler A. Staff #1 left the hot soup on top of cart that was accessible to the children. Child #1 grabbed the pitcher and poured the hot soup on himself resulting in second degree burns.

Correction Required: Conditions at the facility may not pose a threat to the health or safety of the children.

Provider Response: (Contact the State Licensing Office for more information.)
Staff 1 was terminated as a result of the investigation. Ensure new food preparation staff follows protocol
2024-04-01 Unannounced Monitoring 3270.34(a)(6) - Staff evaluations Compliant - Finalized

Regulation: 3270.34(a)(6)

Description: Staff evaluations

Noncompliance Area: During unannounced visit certification rep reviewed staff file. Annual evaluation on file was not dated

Correction Required: A director is responsible for written evaluation of staff persons on a regular basis, a minimum of one evaluation every 12 months.

Provider Response: (Contact the State Licensing Office for more information.)
Staff was terminated on 4-10-24
2023-05-18 Renewal 3270.14/3270.21 - Pertinent Laws & Regulations/General Health and Safety Compliant - Finalized

Regulation: 3270.14/3270.21

Description: Pertinent Laws & Regulations/General Health and Safety

Noncompliance Area: During renewal inspection on 5/18/23, staff persons #1 and #2 did not have verification of completing the updated Health and Safety training within the given timeframe of 12/30/22, issued by OCDEL. Staff persons #1 and #2 completed the 6-hour Health & Safety Basics: Requirements for Certification prior to 9/30/16, therefore the updated 10-hour training must be completed.

Correction Required: A facility shall be operated in conformity with applicable Federal and State laws and regulations.State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children.

Provider Response: (Contact the State Licensing Office for more information.)
Staff persons #1 and #2 will take the 10-hour updated Pre-Service training to meet the training requirements. Staff persons #1 and #2 will be supervised at all times until the training is complete, and the certificate is on file at the facility.
2023-05-18 Renewal 3270.151(a)/3270.151(c)(2) - 12 months prior to service and every 24 months thereafter/Mantoux TB Compliant - Finalized

Regulation: 3270.151(a)/3270.151(c)(2)

Description: 12 months prior to service and every 24 months thereafter/Mantoux TB

Noncompliance Area: During renewal inspection on 5/18/23, the file for staff person #3 contained an initial health assessment that was more than 12 months old at the time of hire. Date on health assessment was 4/19/19. Also, staff persons #3 and #4 did not have verification of TB test results on file.

Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem. An adult health assessment must include tuberculosis screening by the Mantoux method at initial employment. Subsequent tuberculosis screening is not required unless directed by a physician, physician's assistant, CRNP, the Department of Health or a local health department.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person #3 will be notified to make an appointment for an updated health assessment, and staff persons #3 and #4 will obtain the results of TB testing. This information will be place in the staff file.
2023-05-18 Renewal 3270.31(e)(4)(ii) - Fire safety - 1 yr. Compliant - Finalized

Regulation: 3270.31(e)(4)(ii)

Description: Fire safety - 1 yr.

Noncompliance Area: During renewal inspection on 5/18/23, the file for staff persons #1 and #2 did not include in-person fire safety training, or online fire safety training from the PA Keys. The fire safety training present in the files was from another online source which is not acceptable.

Correction Required: Staff persons shall participate, at least annually, in firesafety training conducted by a fire protection professional. Staff persons and volunteers shall receive training in maintenance of smoke detectors, the duties of facility persons during a fire drill and during a fire and the use of the facility's fire extinguishers, not including discharge of the fire suppressant agent.

Provider Response: (Contact the State Licensing Office for more information.)
Staff persons #1 and #2 will receive fire safety training from an approved source. Documentation will be placed in the staff file.
2023-05-18 Renewal 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information Compliant - Finalized

Regulation: 3270.32(a)/3270.192(4)

Description: Comply with CPSL/CPSL information

Noncompliance Area: During renewal inspection on 5/18/23, the file for staff person #3 did not include all requirements under the CPSL. The file for staff person #3 did not include a complete Child Abuse Clearance, or application for the clearance, both of which are required by the first day of working with children. The file for staff person #3 also did not include an application for the NSOR verification certificate, which is required by the first day of working with children.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). LACKING REQUIRED HIRING DOCUMENTS: Facility Person # 3 may not work in a child care position at the facility. A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person #--- may not work in a child care position at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person #3 will not work at the facility until a completed Child Abuse clearance is on file, and an application for the NSOR verification certificate is on file at the facility. When staff person #3 is able to return to work, he/she will be supervised until a complete NSOR verification certificate is on file. If the required clearances are not on file within 45 days of hire, staff person #3 will be suspended until all required clearances are received and on file.
2023-05-18 Renewal 3270.34(a)(6) - Staff evaluations Compliant - Finalized

Regulation: 3270.34(a)(6)

Description: Staff evaluations

Noncompliance Area: During renewal inspection on 5/18/23, staff persons #1 and #2 did not have documentation of receiving a staff evaluation within the past 12 months. Last evaluations on file are from 3/2022.

Correction Required: A director is responsible for written evaluation of staff persons on a regular basis, a minimum of one evaluation every 12 months.

Provider Response: (Contact the State Licensing Office for more information.)
The director will complete a staff evaluation for staff persons #1 and #2. It will be placed in the staff file.
2023-05-18 Renewal 3270.34(b)/3270.192(2)(iv) - Director qualifications/Transcript, diploma and letters Compliant - Finalized

Regulation: 3270.34(b)/3270.192(2)(iv)

Description: Director qualifications/Transcript, diploma and letters

Noncompliance Area: During renewal inspection on 5/18/23, the file for staff person #4 had college transcripts that did not state a degree was completed/earned, and the diploma was not on file.

Correction Required: A director shall have attained one of the following qualification levels specified at §3270.34(b)(1) - (4). A facility person's record shall include acceptable verification of experience, education or training is a transcript or a diploma or a letter signed by a representative of the experiential, educational or training entity.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person #4 will obtain transcripts that state what degree was earned and the date it was earned, or will obtain the BS/BA degree
2023-04-25 Self-Reported Non Compliance 3270.113(b)/3270.113(d) - No physical punishment /No harsh language Compliant - Finalized

Regulation: 3270.113(b)/3270.113(d)

Description: No physical punishment /No harsh language

Noncompliance Area: At time of investigation on 4/25/23, through self-reported non-compliance by the facility, it was found that staff person #1 was physically and verbally too aggressive with children, using inappropriate guidance and a harsh tone.

Correction Required: A facility person may not use any form of physical punishment, including spanking a child. A facility person may not use harsh, demeaning or abusive language in the presence of children. THE LEGAL ENTITY MUST ARRANGE FOR ALL FACILITY STAFF TO RECEIVE A MINIMUM OF TWO HOURS OF TRAINING THROUGH THE ELRC, REGARDING HOW TO HANDLE FRUSTRATION WHEN WORKING IN THE CLASSROOM WITH CHILDREN, AND APPROPRIATE RE-DIRECTION OF CHILDREN. THE SOUTHEAST REGIONAL OFFICE WILL MAKE THE TRAINING REFERRAL TO THE APPROPRIATE ELRC. TRAINING CONTENT WILL BE APPROVED BY THE SOUTHEAST REGIONAL OFFICE. DOCUMENTATION WILL BE SUBMITTED TO THE SOUTHEAST REGIONAL OFFICE BY THE TRAINER, AND WILL SHOW ALL STAFF PARTICIPATED IN THE REQUIRED TRAINING.

Provider Response: (Contact the State Licensing Office for more information.)
The facility will coordinate with the trainer to schedule a date and time for all staff to participate in the required training. Documentation will be sent to the certification rep to show that all staff signed in and participated in the training.
2023-04-25 Self-Reported Non Compliance 3270.113(b)/3270.113(d) - No physical punishment /No harsh language Compliant - Finalized

Regulation: 3270.113(b)/3270.113(d)

Description: No physical punishment /No harsh language

Noncompliance Area: At time of investigation on 4/25/23, through self-reported non-compliance by the facility, it was found that staff person #1 was physically and verbally too aggressive with children, using inappropriate guidance and a harsh tone.

Correction Required: A facility person may not use any form of physical punishment, including spanking a child. A facility person may not use harsh, demeaning or abusive language in the presence of children.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person #1 was terminated from a position at the facility. Staff will not be physically aggressive or verbally harsh with children in care at the facility
2023-04-25 Unannounced Monitoring 3270.34(a)/3270.34(c) - Director responsibilities/Employed and present 30 hrs/wk Compliant - Finalized

Regulation: 3270.34(a)/3270.34(c)

Description: Director responsibilities/Employed and present 30 hrs/wk

Noncompliance Area: At time of unannounced visit on 4/25/23, it was observed by cert rep and acknowledged by staff person #1 that the facility does not currently have a director.

Correction Required: A director is responsible for the general management of the facility, including the minimum duties described at §3270.34(a)(1) - (6). A director shall be employed by a facility and be present at the facility site a minimum of 30 hours per week.

Provider Response: (Contact the State Licensing Office for more information.)
The facility will not be without a director. The current assistant director will assume the role of acting director until a new director is appointed.
2023-04-25 Unannounced Monitoring 3270.52/3270.113(a)(2) - Mixed Age Level/Supervision on and facility premises Compliant - Finalized

Regulation: 3270.52/3270.113(a)(2)

Description: Mixed Age Level/Supervision on and facility premises

Noncompliance Area: At time of unannounced visit on 4/25/23, at approximately 10:30 am, staff person #2 was observed working alone with 15 pre-school and school aged children, therefore compromising adequate supervision of all children.

Correction Required: When children are grouped in mixed age levels, the age of the youngest child in the group determines the staff:child ratio and maximum group size in accordance with the requirements in § 3270.51 (relating to similar age level). The requirement for supervision on and off the facility premises includes compliance with the staff:child ratio requirements in §§ 3270.51--3270.55.

Provider Response: (Contact the State Licensing Office for more information.)
Staff: child ratios will be in compliance at all times. The staff person who should have been in the PK/K room was spoken to and given a written warning. During the next staff meeting ratios will be reviewed and staff will be reminded what to do if they need to leave a classroom.
2023-04-11 Complaints- Legal Location 3270.113(b) - No physical punishment Compliant - Finalized

Regulation: 3270.113(b)

Description: No physical punishment

Noncompliance Area: During complaint investigation, it was reported via ChildLine, and observed and acknowledged by two staff members, that staff person #1 "bopped" child #1 on the head with a wooden toy as a consequence because staff person #1 thought child #1 hit another child on the head.

Correction Required: A facility person may not use any form of physical punishment, including spanking a child.

Provider Response: (Contact the State Licensing Office for more information.)
Staff will never use force or physical punishment on a child. Staff meetings were held to review the employee handbook and ethics in action focusing on respect and protection of children and behavior expectations.
2023-03-02 Complaints- Legal Location 3270.113(d) - No harsh language Compliant - Finalized

Regulation: 3270.113(d)

Description: No harsh language

Noncompliance Area: At time of complaint investigation on 3/3/23, staff person #1 and #2 acknowledged that staff person #3 used harsh language with child #1 on 2/21/23 during lunch and bathroom time, causing the child to be visibly upset.

Correction Required: A facility person may not use harsh, demeaning or abusive language in the presence of children.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person #3 was terminated from her position at the facility on 3/1/23. At the next staff meeting, staff will be reminded of all aspects of supervision under 3270.113 (a)-(d) and their roles in supervising children. Director will do unannounced classroom observations to provide feedback to staff regarding interactions with children.
2022-04-19 Complaints- Legal Location 3270.113(e) - Restraints prohibited Compliant - Finalized

Regulation: 3270.113(e)

Description: Restraints prohibited

Noncompliance Area: AT TIME OF INVESTIGATION, FACILITY SELF-REPORTED THAT ON 4/12/22, STAFF PERSON #1 GENTLY RESTRAINED A CHILD DUE TO THE CHILD KICKING THE STAFF PERSON AND OTHER CHILDREN.

Correction Required: A facility person may not restrain a child by using bonds, ties or straps to restrict a child's movement or by enclosing the child in a confined space, closet or locked room. The prohibition against restraining a child does not apply to the use of adaptive equipment prescribed for a child with special needs.

Provider Response: (Contact the State Licensing Office for more information.)
STAFF HAS TAKEN TRAININGS ON CHILDREN WITH IEP'S. STAFF MEETING WAS SCHEDULED DISCUSSING APPROPRIATE DEALINGS WITH CHILDREN. CREATED A LIST OF COPING STRATEGIES FOR CHILDREN AND STAFF IN STRESSFUL SITUATIONS.
2022-04-18 Renewal 3270.104(a) - Clean, good repair, proper size Compliant - Finalized

Regulation: 3270.104(a)

Description: Clean, good repair, proper size

Noncompliance Area: AT TIME OF RENEWAL INSPECTION, THE CHILD-SIZED BLUE CHAIR IN THE DPS1 ROOM HAD RIPPED FABRIC AND EXPOSED FOAM WHICH WAS ACCESSIBLE TO THE TODDLERS IN THE ROOM.

Correction Required: Furniture must be durable, safe, easily cleaned and appropriate for the child's size, age and special needs.

Provider Response: (Contact the State Licensing Office for more information.)
THE CHAIR WILL BE TAKEN OUT OF THE ROOM AND REPLACED WITH A NEW CHAIR.
2022-04-18 Renewal 3270.181(e) - Emergency master file updated Compliant - Finalized

Regulation: 3270.181(e)

Description: Emergency master file updated

Noncompliance Area: AT TIME OF RENEWAL INSPECTION, SOME EMERGENCY CONTACT INFORMATION PRESENT IN THE PRE-K, DPS2, DPS1, AND THE INFANT ROOM, HAD NOT BEEN UPDATED WITH A NEW SIGNATUE AND DATE WITHIN THE PAST 6 MONTHS.

Correction Required: If emergency information is updated in a master file, it shall be updated accordingly in other facility records.

Provider Response: (Contact the State Licensing Office for more information.)
STAFF AND DIRECTOR WILL IDENTIFY WHICH EMERGENCY FORMS HAVE NOT BEEN UPDATED. PARENTS WILL BE NOTIFIED TO REVIEW/UPDATE IF NECESSARY THE EMERGENCY FORMS FOR THEIR CHILD AND ACKNOWLEDEGE THE REVIEW WITH A SIGNATURE AND A DATE. COPIES WILL BE MADE AND GIVEN TO THE CLASSROOMS .
2022-04-18 Renewal 3270.31(f) - Health and Safety Training Compliant - Finalized

Regulation: 3270.31(f)

Description: Health and Safety Training

Noncompliance Area: AT TIME OF RENEWAL INSPECTION, STAFF PERSON #1 AND #2 DID NOT HAVE DOCUMENTATION OF COMPLETING PROFESSIONAL DEVELOPMENT UNDER 3270.31(f)(1) THROUGH 3270.31(f)(9), WITHIN 90 DAYS OF EMPLOYMENT AT FACILITY.

Correction Required: Staff persons shall complete professional development in the following topics within 90 days of hire:

Provider Response: (Contact the State Licensing Office for more information.)
STAFF PERSON #1 AND #2 WILL COMPLETED THE 10 HOUR REQUIRED HEALTH AND SAFETY TRAINING. STAFF PERSON #1 AND #2 WILL BE SUPERVISED BY AN AGS OR GS UNTIL THE TRAINING IS COMPLETE. CERTIFICATES OF COMPLETION WILL BE SENT TO CERT REP FOR VERIFICATION.
2022-04-18 Renewal 3270.32(a) - Comply with CPSL Compliant - Finalized

Regulation: 3270.32(a)

Description: Comply with CPSL

Noncompliance Area: AT TIME OF RENEWAL INSPECTION, STAFF PERSON #3 HAD AN EXPIRED CHILD ABUSE CLEARANCE ON FILE DATED 2/8/17, ONLY A RECEIPT FOR A NEW CLEARANCE WAS ON FILE. STAFF PERSON #3 ALSO HAD AN EXPIRED MANDATED REPORTER TRAINING DATED 4/7/17.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). LACKING REQUIRED HIRING DOCUMENTS: Facility Person # 3 may not work in a child care position at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
STAFF PERSON #3 WILL NOT WORK IN A POSITION AT THE FACILITY UNTIL A COMPLETE CHILD ABUSE CERTIFICATE IS ON FILE. ONCE OBTAINED, THE COMPLETED CLEARANCE WILL BE SENT TO CERT REP FOR VERIFICATION. STAFF PERSON #3 WILL ALSO COMPLETE MANDATED REPORTER TRAINING AND CETIFICATE WILL BE SENT TO CERTIFICATION REP AND KEPT IN THE STAFF FILE.
2022-04-18 Renewal 3270.82(g) - Clean and good repair Compliant - Finalized

Regulation: 3270.82(g)

Description: Clean and good repair

Noncompliance Area: AT TIME OF RENEWAL INSPECTION, THE TOILET AREA AND WALL AREA BY THE SINK WERE VISIBLY DIRTY AND IN NEED OF BEING CLEANED.

Correction Required: Toilet areas and fixtures shall be cleaned daily and be in good repair.

Provider Response: (Contact the State Licensing Office for more information.)
THE WALL AREA AND THE TOILET AREA WILL BE CLEANED.
2022-04-18 Renewal 3270.82(h) - Handwashing signs Compliant - Finalized

Regulation: 3270.82(h)

Description: Handwashing signs

Noncompliance Area: AT TIME OF RENEWAL INSPECTION, A HANDWASHING SIGN WITH THE REQUIRED PHRASING WAS NOT POSTED IN THE TWO SCHOOL-AGE BATHROOMS, AND IT WAS NOT POSTED BY THE CLASSROOM SINK.

Correction Required: A facility person and an able child shall wash his hands after toileting and before eating. A sign on which this requirement is written shall be posted at each toilet, training chair, diapering area and sink in the facility.

Provider Response: (Contact the State Licensing Office for more information.)
HANDWASHING SIGNS TELIING STAFF AND CHILDREN TO "WASH HANDS BEFORE EATING AND AFTER TOILETING" WILL BE POSTED IN THE KINDERGARTEN BATHROOMS AND ALSO AT THE CLASSROOM SINK.

If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.

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