Description: KID CITY is a CHILD CARE CENTER in PHOENIX AZ, with a maximum capacity of 92 children. This child care center helps with children in the age range of Infant; Ones; Twos; Three to Five; School-Age. The provider does not participate in a subsidized child care program.
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.
| Survey Date | Date Corrected | Rule/Statute | Title |
|---|---|---|---|
| 2021-11-01 | 2021-12-10 | Article 2 | R9-5-203.A. 1-2 |
| Findings: Based on facility documentation and the Surveyors' observation, after a review of 12 staff files, it was determined the following lacked: Staff #1 (start date 2/28/2021): The criminal history and direct service affidavits were completed after the starting date of employment. Staff #2 (start date 3/24/2021): The criminal history affidavit was completed 2 months after the starting date of employment. Staff #3 (start date unknown): The DES direct services affidavit. | |||
| 2021-11-01 | 2021-12-10 | Article 2 | R9-5-203.B.1-2 |
| Findings: Based on facility documentation and the Surveyor's observation, after a review of 12 staff files, it was determined the following lacked: Staff #1 (start date 3/28/2021): A copy of the fingerprint clearance card. Staff #2 (start date 7/26/2021): The date the card was verified to be valid with DPS. | |||
| 2021-11-01 | 2021-12-10 | Article 2 | R9-5-203.E. |
| Findings: Based on facility documentation and the Surveyors' observations, after a review of 12 staff files, it was determined the following lacked: Staff #1 (start date 3/28/21), Staff #2 (start date 7/26/21), Staff #3 (start date unknown), Staff #4 (start date 10/5/21), Staff #5 (start date 5/8/21), Staff #6 (start date 8/16/21), Staff #7 (start date 3/29/21), Staff #8 (start date 5/6/21), Staff #9 (start date 9/7/21) and Staff #10 (start date 6/11/21) documentation of DES direct service submissions or results. | |||
| 2021-11-01 | 2021-12-10 | article 2 | R9-5-404.C.3. |
| Findings: Based on staff statements and Surveyor #2's observation, upon arrival at the facility, there were two one-year-old children placed for supervision in the infant room when 26 enrolled children were present at the facility. | |||
| 2021-11-01 | 2021-12-10 | Article 3 | R9-5-301.B.2. |
| Findings: Based on facility documentation and the Surveyors' observations, it was revealed Staff #6 (start date 8/162021) worked alone with 5 infants. After a review of Staff #6's file it was determined they lacked the required teacher-caregiver qualifications. | |||
| 2021-11-01 | 2021-12-10 | article 3 | R9-5-301.D.1. |
| Findings: Based on the Surveyors' observation, the enrolled children's parents were not allowed immediate access to the facility. The Surveyor's observed parents ringing a doorbell and waiting for a staff member to open the door to access the facility. Reference R9-5-101.59- Definition of immediate access. | |||
| 2021-11-01 | 2021-12-10 | article 3 | R9-5-301.D.2.a.-d. |
| Findings: Based on the Surveyors' observation, the Surveyors' were not granted immediate access to the facility. The Surveyor's rang the door bell and had to wait for a staff member to open the door in order to access the facility. Reference R9-5-101.59- Definition of immediate access. | |||
| 2021-11-01 | 2021-12-10 | article 3 | R9-5-301.F.1.2. |
| Findings: Based on facility documentation, after a review of 12 staff files, it was determined the following lacked: Staff #2's (start date 7/26/21) documentation of freedom from infectious active tuberculosis was dated 10/18/2019; outside of the required time frame. Staff #3's (start date unknown) documentation of freedom from infectious active tuberculosis was dated 3/7/2019; outside of the required time frame. | |||
| 2021-11-01 | 2021-12-10 | article 3 | R9-5-303.A |
| Findings: Based on facility documentation and Surveyor #2's observation, after a review of the posting board, it was determined the following lacked: -The name of the facility director. -The name of the individual designated to act on behalf of the facility director when the facility director is not present in the facility. -The fees and refund policy. -Notice of the availability of facility inspection reports for public viewing at the facility premises. | |||
| 2021-11-01 | 2021-12-10 | article 3 | R9-5-304.B.1-9. |
| Findings: Based on facility documentation and Surveyor #2's observation, 2 of 15 children Emergency, Information and Immunization Record cards reviewed lacked: Child #1: Father/2nd guardians name, address, and phone number. Child #2: The name of the individual to contact in case of the child's sudden illness or injury. | |||
| 2021-11-01 | 2021-12-10 | article 3 | R9-5-306.B.1. |
| Findings: Based on facility documentation and Surveyor #2's observation, in the infant room, there were 3 children marked on the roster, but 5 children were present. | |||
| 2021-11-01 | 2021-12-10 | article 4 | R9-5-401.1. |
| Findings: Based on facility documentation and Surveyor #1's observations, after a review of 12 staff files, it was determined the following staff file lacked: Staff #3 (start date unknown): 6 months of childcare experience. | |||
| 2021-11-01 | 2021-12-10 | article 4 | R9-5-401.3. |
| Findings: Based on facility documentation, staff statements and Surveyors' observations, after a review of 12 staff files, it was determined the following lacked: Staff #4 (start date 10/5/21), Staff #6 (start date 8/16/21), Staff #8 (start date 5/6/21), Staff #9 (start date 9/7/21) and Staff # 10 (start date 6/11/21) six months of child care experience. Staff #6 was observed working alone with 5 enrolled children in the infant room. The Director stated Staff #4, Staff #8, Staff #9, and Staff #10 were teachers and worked alone with enrolled children. | |||
| 2021-11-01 | 2021-12-10 | Article 4 | R9-5-402.A.1-12 |
| Findings: Based on facility documentation and the Surveyor's observation, after a review of 12 staff files, it was determined the following lacked: Staff #3 (start date unknown): Starting date of employment, the name and telephone number of an individual to be notified in case of an emergency, statement of immunity, and 2 of the required 2 good faith effort references. Staff #4 (start data 10/5/21): 2 of the required 2 good faith effort references. Staff #9 (start data 10/5/21): 1 of the required 2 good faith effort references. Staff #10 (start date 6/11/21): 2 of the required 2 good faith effort references. | |||
| 2021-11-01 | 2021-12-10 | Article 4 | R9-5-403.B.1. |
| Findings: Based on facility documentation and the Surveyor's observation, after a review of 12 staff files, it was determined the following lacked: Staff #11 (start date 5/21/2018): 18 of the required 18 hours of annual training for the time period of 5/21/2020- 5/21/2021. Staff #12 (start date 5/12/2018): 10 hours of the required 18 hours of annual training for the time period of 5/21/2020- 5/21/2021. | |||
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My child has been with kidcity for some time now. I can say I am relieved to hear the director is leaving. She has a terrible sense of judgment and I've noticed she's a bit of a hoarder. However, now that there's a new young lady taking charge, word is she's changing things for the better and I've noticed a tremendous improvement in just over a month. She also has partnered with the Four's teacher and they've created a prekindergarten program. I'm happy to see the passion in the upcoming director and I'm looking forward to seeing what else changes! I recommend this Learning Center and I encourage the existing parents to remember to recognize the teacher's so they'll always feel appreciated.
I personally worked at the buckeye location and I have to say, some of the stuff I saw behind closed doors, will give you nightmares! I attempted writing reports on teachers and handing them to the owner, Gary, and he did absolutly nothing about it. Dianna, his wife, was very rude and disrespectful and in my opinion, racist. The staff they hired dod nothing but grab kids, slap kids, call them ugly, and threaten them that bugs would get them if they didnt take a nap! I even saw a younger teacher slam a kids head down on the mat for crying! I actually quit a few years ago and HIGHLY HIGHLY recommend you do not put your child in harms way. The company, its teachers and its owners are corrupt and will never change!
this lady that posted something before me clearly does not know how to spell things correctly. kid city isone of the best daycares in arizona. the staff is great! they take really good care of my kids. I think that the younger staff are really mature for thier age. I get along really well with the teachers. I have never had to complain about them. they are great! I would really recomend this daycare to anyone looking for good service.
My kids have been going to kid city for a few years and I love everyone that works there. Most of the staff is very helpful and my children love their teachers and management. We are always greeted with a smile and feel like the concerns we have are addressed. My kids attended with the old owners and the new owners and their is such a great change the center is going through. It is way cleaner! We are very happy with the service they provide. I would definitely recommend kid city to everyone.
Kid city has been around For a few years now. My daughter attended until she graduated and went to kindergarten. I can say that ewhen kid city first opened it was a excellent daycare.. the staff seemed really profeasional and caring of the kids. I couldn't complain. And if concerned about anything The owner took care of it right away. As the years went by the majority of the teachers quit and went on to other places. The company changed ownership and the quality of.the childcare went to hell. Although therevare a.couple of teachers still there from when the center opened the older teachers are the beat thing the daycare has to offer. The rest of the staff is unproffesional and ghetto. They need a director like the previous owners that feels that the parents being satisfied that the quality of child care that they are paying for is high quality. U got workers sitting in the front talking amongst each other in front of parents about management and how they hate their jobs. The teachers with exception to the infant room and the two older ladies in the 2 year old class have no communication skills wen it comes.to talking with the parents. The younger teachers are young, immature and unprofessional. I have watched them talk about parents anen they walk away. I have seen parents go in while I'm in my car.and wen the parents turn there backs they.look at them up and down and turn to each other and laugh. They don't change the kids diapers before the kids leave to go home. If u.bring extra diapers or pullups and wipes for.your kid. I don't know what happens.to.them if they magically disappear or.if.they use them on other kids. Bit the more you bring the.faster they disappear. They rarely leave notifications when the kid is.runnin low on supplies and when you ask how come the supplies are going fast they tell you that they change the kid a certain amount of.times a day. When the kids have runny noses before they leave they do not clean them. I have watched a teacher snatch a kid up from the back.of there shirt and squeeze there arm tight. There are other ways in discipling kids that aren't yours without using force. I recently took my kid out and I don't recommend this.daycare. also.they ar passing fliers out dor to door showing hours that they are not open uring. This daycare needs someone to.come.in and put their foot down on Tue teachers and get teachers that like there jobs and love the kids. Get new flyers that show accurate information. Also get.new desk.people when parents come in and ask questions you need someone knowledgeable about how things run there instead of someone that thinks everything is funny and doesn't bother to help...... Kid city needs a total.make over...