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LICENSED GROUP ✓ Licensed

Family Tree Eau Claire Center Llc

Eau Claire, WI · Eau Claire County
2140 Sherwin Ave, Eau Claire, WI 54701
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Quick Facts

Capacity
60 children
Age Range
4 wks - 5 yrs 11 mo
Type of Care
Full Time. Drop In Care provided. Rotating Care provided.
Subsidized Program
Does not participate
YoungStar Rating
3

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Contact Information

📞 (715) 514-3399
2140 Sherwin Ave
Eau Claire, WI 54701
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✓ Licensed LICENSED GROUP
Active License
License Number
2004047
License Holder
Marissa Rico-Crawford
Licensed Since
2018
License Issued
Aug 29, 2018
Issued By
Wisconsin Department of Children and Families
District Office
Wisconsin Dept of Children and Families (DCF) - Child Care Regulation and Licensing

Reviews

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About the Provider

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FAMILY TREE EAU CLAIRE CENTER LLC is a LICENSED GROUP in Eau Claire WI, with a maximum capacity of 60 children. This child care center helps with children in the age range of 4 wks - 5 yrs 11 mo. It is open Monday - Friday, 05:30 AM-06:00 PM; Saturday, 5:15AM - 6:00PM. The provider does not participate in a subsidized child care program.
Additional Information: 2 Stars

Hours of Operation

  • Monday05:30 AM-06:00 PM
  • Tuesday05:30 AM-06:00 PM
  • Wednesday05:30 AM-06:00 PM
  • Thursday05:30 AM-06:00 PM
  • Friday05:30 AM-06:00 PM
  • Saturday 5:15AM - 6:00PM
  • Sunday Closed

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Violation Date Rule Number Rule Summary
2026-06-30 No Violations found *** Licensing
2026-02-12 See Violations below Licensing
2026-02-12 During this monitoring visit, three classrooms were observed to be staffed entirely by Assistant Teachers and without Lead qualified teacher supervision. Rule states "An assistant childcare teacher shall work under the supervision of a qualified Lead Childcare Teacher with a group of children. The classrooms without a Lead teacher were documented a Underwater Room, Jungle Room and Circus Room. Violation
Description: 251.05(3)(g)1. - Assistant Child Care Teacher - Supervision
2026-02-12 During this monitoring visit, three classrooms were observed to be staffed entirely by Assistant Teachers and without Lead qualified teacher supervision. Rule states "An assistant childcare teacher shall work under the supervision of a qualified Lead Childcare Teacher with a group of children. The classrooms without a Lead teacher were documented a Underwater Room, Jungle Room and Circus Room. Violation
Description: 251.05(3)(g)1. — Assistant Child Care Teacher - Supervision
2025-09-25 See Violations below Licensing
2025-09-25 On 9/17/25, an assistant teacher was found to be working alone in an infant classroom. Rule states that "An Assistant teacher shall work under the supervision of a (Lead) child care teacher with a group of children". Violation
Description: 251.05(3)(g)1. - Assistant Child Care Teacher - Supervision
2025-09-25 Rule states "Actions that may be psychologically, emotionally or physically painful, discomforting, dangerous or potentially injurious are prohibited." On 9/17/25, a child care worker was rough & careless in her handling of two infants. The child care worker sat down abruptly from a standing position, causing a baby's head to bounce off her arm. When transferring the same baby, she 'plopped' the baby down onto a boppy pillow. She picked another baby out of a crib, partially 'slinging' him onto her shoulder. The babies heads & backs weren't supported appropriately during these actions either. Violation
Description: 251.07(2)(e) - Child Guidance - Prohibited Actions
2025-09-25 On 9/17/25, a 9 month old infant was placed to sleep on a 'boppy' pillow, where she napped for 5 minutes. She was removed from the pillow only when the staff person and children moved to another room, and not in an effort to place her in a crib. This child and a second child were observed to be tucked into their own boppy pillows with a blanket wrapped snuggly around them, and a staff person rubbing their foreheads in an attempt to assist them in falling asleep. Rule states in pertinent part 'Each child under one year of age shall be placed to sleep on his or her back in a crib'. Violation
Description: 251.09(2)(bm) - Infant & Toddler - Sleep Position
2025-09-25 On 9/17/25, an assistant teacher was found to be working alone in an infant classroom. Rule states that "An Assistant teacher shall work under the supervision of a (Lead) child care teacher with a group of children". Violation
Description: 251.05(3)(g)1. — Assistant Child Care Teacher - Supervision
2025-09-25 Rule states "Actions that may be psychologically, emotionally or physically painful, discomforting, dangerous or potentially injurious are prohibited." On 9/17/25, a child care worker was rough & careless in her handling of two infants. The child care worker sat down abruptly from a standing position, causing a baby's head to bounce off her arm. When transferring the same baby, she 'plopped' the baby down onto a boppy pillow. She picked another baby out of a crib, partially 'slinging' him onto her shoulder. The babies heads & backs weren't supported appropriately during these actions either. Violation
Description: 251.07(2)(e) — Child Guidance - Prohibited Actions
2025-09-25 On 9/17/25, a 9 month old infant was placed to sleep on a 'boppy' pillow, where she napped for 5 minutes. She was removed from the pillow only when the staff person and children moved to another room, and not in an effort to place her in a crib. This child and a second child were observed to be tucked into their own boppy pillows with a blanket wrapped snuggly around them, and a staff person rubbing their foreheads in an attempt to assist them in falling asleep. Rule states in pertinent part 'Each child under one year of age shall be placed to sleep on his or her back in a crib'. Violation
Description: 251.09(2)(bm) — Infant & Toddler - Sleep Position
2025-09-04 See Violations below Licensing
2025-09-04 During an employee record review, one individual (staff B) was missing a health report from their file. Violation
Description: 251.05(2)(a)3.a. - Staff Record - Physical Examination
2025-09-04 One employee (Staff E) was missing a Registry certificate from their file. Registry certificates are due within six months of hire for all Administrators, Directors and Lead Teachers. Staff E was identified as a Lead Teacher and has been employed for over 6 months. Violation
Description: 251.05(2)(a)4.a. - Staff Record - Registry Certificate
2025-09-04 Three employees (Staff C, D, and F), identified as Lead Teachers, were missing documentation of having completed high school requirements. Violation
Description: 251.05(2)(a)5. - Staff Record - High School Diploma
2025-09-04 Four employees (Staff B, D, E, and F) didn't have current CPR (Cardiopulmonary resuscitation) certificates on file. Violation
Description: 251.05(3)(c) - Cardiopulmonary Resuscitation Training
2025-09-04 One employee (Staff F) didn't have documentation to show they are qualified to work as a Lead Teacher, the role to which she is currently assigned. Violation
Description: 251.05(3)(f)3. - Child Care Teacher - Entry-Level Training
2025-09-04 Two employees (Staff A and E), identified as Lead teachers for the Infant/Toddler classrooms didn't have documentation showing they've completed an infant/toddler course, which is required within 6 months after assuming the position. Violation
Description: 251.09(1)(e) - Infant & Toddler - Provider Training
2025-08-20 See Violations below Licensing
2025-08-20 Fingerprints not completed for the following individuals: Individual 001 Violation
Description: 251.05(2)(a)2. - Staff Record - Completed Background Check
2025-03-27 No Violations found *** Licensing
2024-11-14 See Violations below Licensing
2024-11-14 Numerous concerns of sanitation were noted throughout the entire center. Walls, doors, doorframes, sink cabinets, and light fixture plates were visibly dirty, with fingerprints, dried milk splashes, and other substances. In addition, a number of plastic and cloth dolls, along with pieces of doll clothing, were observed to be visibly dirty and stained. Violation
Description: 251.07(3)(i) - Cleanliness Of Furnishings, Toys, Equipment
2024-11-14 Rule states 'An energy absorbing surface such as loose sand, pea gravel or bark mulch, in a depth of at least 9 inches, is required under climbing equipment, swings and slides whenever the play equipment is 4 feet or more in height, and in a fall zone of 4 feet beyond the equipment.' On this date, the depth of the wood chips under the swings measured at only 4 inches. Violation
Description: 251.06(11)(b)5. - Outdoor Play Space - Energy-Absorbing Surfaces
2024-11-14 During this monitoring visit, a number of classrooms had large areas of deteriorating and chipping paint on their walls and shelves. Violation
Description: 251.06(2)(i) - Deteriorating Paint
2024-11-14 Numerous concerns of sanitation were noted throughout the entire center. Walls, doors, doorframes, sink cabinets, and light fixture plates were visibly dirty, with fingerprints, dried milk splashes, and other substances. In addition, a number of plastic and cloth dolls, along with pieces of doll clothing, were observed to be visibly dirty and stained. Violation
Description: 251.07(3)(i) — Cleanliness Of Furnishings, Toys, Equipment
2024-07-10 No Violations found *** Licensing
2024-07-10 Rule states in part, 'The hot water temperature may not exceed 120 degrees Fahrenheit for sinks used by or accessible to children in care'. However, the bathroom water temperature in the Rainforest room tested at 132 degrees, while the bathroom water temperature in the Circus room measured at 140 degrees. Violation
Description: 251.06(10)(h) — Toilets & Sinks - Water Temperature
2024-07-10 Rule states in part 'An energy-absorbing surface, such as loose sand, pea gravel or bark mulch, in a depth of at least 9 inches is required under climbing equipment, swings, and slides whenever the play equipment is 4 ft or more in height and in a fall zone of 4 ft beyond the equipment.' The bark mulch on the playground was measured and determined to be only 4 - 5 inches in depth. Violation
Description: 251.06(11)(b)5. — Outdoor Play Space - Energy-Absorbing Surfaces
2024-07-10 Rule states "Each child under one year of age shall be placed to sleep on his or her back in a crib unless otherwise specified in writing by the child's physician." During this monitoring visit, two infants were observed sleeping in mobile swings. Neither had a doctor's note on file for an alternate sleep position. Violation
Description: 251.09(2)(bm) — Infant & Toddler - Sleep Position
2024-06-20 No Violations found *** Licensing
2024-06-20 The center did not have documentation to show they have offered conferences at least twice each year for parent and staff communication regarding their child's adjustment to the program and the child's growth and development. Violation
Description: 251.04(4)(c) — Communication With Parents
2024-06-20 The center hasn't been providing a summary of DCF 251 licensing rules to the parents of each child upon each child's enrollment. Violation
Description: 251.04(4)(e) — Summary Of Rules Provided
2024-06-20 Rule states in part, 'The hot water temperature may not exceed 120 degrees Fahrenheit for sinks used by or accessible to children in care'. However, in the Rainforest bathroom sink, the water temperature was 140 F. The Circus bathroom sink water measured at 143 F. Violation
Description: 251.06(10)(h) — Toilets & Sinks - Water Temperature
2024-06-20 Rule states 'The director or director's designee shall review records of injuries with staff every six months to ensure that all possible preventative measures are being taken'. As of this monitoring visit, at least three medical log books have not been reviewed every six months. The last review date was October of 2023. Violation
Description: 251.07(6)(dm)4. — Medical Log - Reviewing Injury Records
2024-02-15 No Violations found *** Licensing
2024-01-31 No Violations found *** Licensing

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