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Five Star Center License ✓ Licensed

CHILDCARE NETWORK #321

Garner, NC · Wake County
★ ★ ★ ★ ★ 5.0 (1 review)
3250 N Shiloh Road, Garner, NC 27529
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Quick Facts

Capacity
116 children
Age Range
0 through 12
Subsidized Program
Does not participate
State Rating
5

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Contact Information

📞 (919) 553-2057
3250 N Shiloh Road
Garner, NC 27529
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✓ Licensed Five Star Center License
Active License
License Number
51000958
License Holder
Child Development Schools North Carolina, LLC
License Issued
Feb 19, 2026
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development

Reviews

5.0
★ ★ ★ ★ ★
1 review
5★
1
4★
0
3★
0
2★
0
1★
0
Evelyn
2024-08-17 01:36:43
★ ★ ★ ★ ★
I have used this provider for more than 6 months

My family has received nothing but the best of care from Cleveland child care 321. Everyone is so helpful and always has smiling faces. My daughter comes home telling me what she did for the day. She loves playing with her friends on the playground. We are very satisfied.

64 out of 123 think this review is helpful Was this helpful?  Yes  No

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About the Provider

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CHILDCARE NETWORK #321 is a Five Star Center License in GARNER NC, with a maximum capacity of 116 children. This child care center helps with children in the age range of 0 through 12. The provider does not participate in a subsidized child care program.

Hours of Operation

  • Days of Operation Monday–Friday

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Date Type Violations Rule
2025-12-15 Unannounced Inspection Yes
2025-12-15 Violation 1048 .1102(c)
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff members, M.H. (hire date: June 11, 2025) and G.A. (hire date: August 5, 2025), did not complete first aid training until November 20, 2025. This training was not completed within 90 days of employment as required by the rule.
2025-12-15 Violation 1049 .1102(d)
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff members, M.H. (hire date: June 11, 2025) and G.A. (hire date: August 5, 2025), did not complete CPR training until November 20, 2025. This training was not completed within 90 days of employment as required by the rule.
2025-12-15 Violation 1897 .1102(g)
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member with a hire date of August 5, 2025, did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
2025-06-30 Unannounced Inspection No 0225-194A
2025-06-11 Unannounced Inspection No
2025-05-21 Unannounced Inspection Yes 0525-074L
2025-05-21 Violation 812 10A NCAC 09 .0604(c)
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two outlets in the classroom for the school age children was not covered.
2025-05-21 Violation 840 .2820(b)
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A can of shaving cream and a can of snow was located in an unlocked closet in the classroom for the three year old children.
2025-05-06 Unannounced Inspection No 0225-194A
2025-04-02 Unannounced Inspection No 0225-194A
2025-02-26 Unannounced Inspection Yes 0225-194A
2025-02-26 Violation 807 10A NCAC 09 .0601(a)
A safe indoor and outdoor environment was not provided for the children. Staff member failed to ensure the child had excited the bus, which placed the child in an unsafe environment.
2025-02-26 Violation 1118 GS 110-91 (13); .1003(g)
Children were left in a vehicle unattended by an adult. Staff members left ann eight-year-old child on the bus unsupervised for one hour.
2025-02-26 Violation 1128 10A NCAC 09 .1003(l)
For routine transport of children to and from the center, staff did not use the list to document attendance as children boarded and departed the vehicle. Staff did not use the roster to complete a name to face check of the children as they exited the bus or when the children entered the classroom.
2025-02-26 Violation 1810 GS 110-105.6(a)
There was a substantiation of child maltreatment. The Division of Child Development and Early Education determined child maltreatment occurred related to supervision.
2025-02-05 Unannounced Inspection No
2025-01-16 Announced Inspection No
2024-12-19 Unannounced Inspection Yes
2024-12-19 Violation 1851 .0604(j)
The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. This verification was not provided for the nine children's records monitored today.
2024-12-19 Violation 1897 .1102(g)
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member did not complete this training within 90 days of employment.
2024-12-19 Violation 528 10A NCAC 09 .0901(b)
Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The food substitutions today were not listed on them menu in the lobby area.
2024-12-19 Violation 805 .0604(t); .0302(d)(5)
Fire drills were not practiced monthly and/or the drill record was incomplete. Fire drills were not available for August, September, or October 2024.
2024-12-19 Violation 807 10A NCAC 09 .0601(a)
A safe indoor and outdoor environment was not provided for the children. The kitchen was not made inaccessible to the children. Upon my arrival the kitchen door was standing open.
2024-12-19 Violation 859 .0605(q)
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was not conducted in October 2024.
2024-12-19 Violation 1033 .0701(a)
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. This verification was not on file for one staff member.
2024-12-19 Violation 1048 .1102(c)
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not complete first aid certification within the first 90 days of employment.
2024-12-19 Violation 1049 .1102(d)
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member did not complete CPR certification within 90 days of employment.
2024-12-19 Violation 1232 10A NCAC 09 .0514(f)
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. An annual staff evaluation was not available for one staff member.
2024-11-19 Unannounced Inspection Yes
2024-11-19 Violation 1948 10A NCAC 09 .2201(i)(1-4)
Following the issuance of any administrative action the operator did not post the administrative action, cover letter, and/or corrective action plan, if applicable, in a location visible to parents and visitors near the entrance of the child care facility during the pendency of an appeal and/or throughout the effective time period of the administrative action. (Applicable to administrative actions after 2/1/19)
2024-10-18 Unannounced Inspection Yes
2024-10-18 Violation 1033 .0701(a)
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A negative TB test result was not on file for one staff member.
2024-10-03 Unannounced Inspection No 0924-384A
2024-09-06 Unannounced Inspection Yes
2024-09-06 Violation 108 G.S. 110-91(14)
The operator made an effort to falsify information. The administrator provided false information when identifying staff records for monitoring.
2024-09-06 Violation 1030 .0302(d)(1)(A)
Application for employment and date of birth was not on file for all staff. An application was not on file for one staff member.
2024-09-06 Violation 1035 .0701(a)
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Emergency information was not on file for one staff member.
2024-09-06 Violation 1233 10A NCAC 09 .0514(g)
Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. This signed statement was not on file for one staff member.
2024-09-06 Violation 1874 .0608(d)(1-4)
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. This signed acknowledgement was not on file for two staff members.
2024-08-13 Unannounced Inspection Yes
2024-08-13 Violation 303 .1801(a)(1-5)
Children were not adequately supervised at all times. The group of children on Playground #5 was not supervised when the only staff member present with the group was sitting on the stoop looking at her telephone.
2024-08-13 Violation 887 .0606(g)
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Documentation of visually checking on three sleeping infants was not available in Space #3.
2024-08-13 Violation 1033 .0701(a)
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. TB test results for one staff member were older than 12 months.
2024-08-13 Violation 1874 .0608(d)(1-4)
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A signed verification statement that this information had been reviewed was not on file for one staff member.
2024-06-27 Unannounced Inspection Yes
2024-06-27 Violation 862 10A NCAC 09 .0802(a)
The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The EMC plan had not been reviewed with two staff members annually, or when they transferred to a different facility.
2024-06-27 Violation 1032 10A NCAC 09 .0701(a)
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The medical statement for one staff member was obtained after employment.
2024-06-27 Violation 1033 .0701(a)
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A negative TB test was obtained after employment for one staff member.
2024-06-27 Violation 1034 .0701(a)
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A health questionnaire that had been completed within the last year was not on file for one staff member.
2024-06-27 Violation 1035 .0701(a)
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Emergency information that had been completed within the last year was not on file for one staff member.
2024-06-27 Violation 1048 .1102(c)
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not complete first aid certification before it expired on April 20, 2024.
2024-06-27 Violation 1049 .1102(d)
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member did not complete CPR certification before it expired on April 20, 2024.
2024-06-27 Violation 1232 10A NCAC 09 .0514(f)
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. These items had not been updated annually for one staff member.
2024-06-27 Violation 1825 .0607(f)
All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. The EPR plan had not been reviewed with two staff members annually, or when they transferred to a different facility.
2024-05-17 Unannounced Inspection No
2024-04-30 Unannounced Inspection No 0424-118L
2024-04-30 Unannounced Inspection Yes
2024-04-30 Violation 508 .0901(g)
Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas. This information was not posted in the kitchen.
2024-04-30 Violation 887 .0606(g)
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Checks were documented in advance of the check. During today's visit checks for 10:15am and 10:30 am were documented at 10:12am.
2024-04-18 Unannounced Inspection Yes 0424-118L
2024-04-18 Violation 303 .1801(a)(1-5)
Children were not adequately supervised at all times. A child, one year of age, was left on the playground unsupervised for a minimum of six minutes.
2024-02-28 Unannounced Inspection Yes
2024-02-28 Violation 125 10A NCAC 09 .0302(d)(4)
Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In Space #3 the time of arrival was documented for 9 of the 10 children present. In Space #6 the time of arrival was documented for 14 of the 16 children present. In Space #7 the time of arrival was documented for 22 of the 23 children present.
2024-02-28 Violation 415 GS 110-91(12);.0508(a)
A current schedule was not posted for each group of children for reference. A schedule was not available in Space #3.
2024-02-28 Violation 428 GS 110-91(12); .0508(a)
A current activity plan was not posted for each group of children for reference. The activity plans in Spaces #4, #5, and #6, were dated February 19 to February 23. The activity plan in Space #7 was not dated.
2024-02-28 Violation 528 10A NCAC 09 .0901(b)
Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The food substitution served at lunch was not recorded on the menu prior to service. In addition, in Space #7 three children were served water as a substitute for milk at lunch.
2024-02-28 Violation 830 .0802(h)
A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. This information was not posted.
2024-02-28 Violation 862 10A NCAC 09 .0802(a)
The EMC plan was not reviewed with all staff annually and whenever the plan was revised. This information had not been reviewed with one staff member at least annually.
2024-02-28 Violation 1032 10A NCAC 09 .0701(a)
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The medical statement for one staff member was obtained after employment. A statement was not on file for a second staff member.
2024-02-28 Violation 1033 .0701(a)
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A negative TB test result was not on file for one staff member.
2024-02-28 Violation 1035 .0701(a)
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Emergency information was not updated at least annually for two staff members.
2024-02-28 Violation 1045 .1101(a)
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. All topic areas were not reviewed with two staff members.
2024-02-28 Violation 1067 .1101(a)(b)
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Two staff members received five hours of orientation in these topics.
2024-02-28 Violation 1232 10A NCAC 09 .0514(f)
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. A staff development plan was not on file for one staff member who had been employed more than one year.
2024-02-28 Violation 1825 .0607(f)
All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. This information had not been reviewed with one staff member at least annually.
2024-02-28 Violation 1874 .0608(d)(1-4)
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. This statement was not on file for three staff members before providing care for children.
2024-02-28 Violation 1899 .1103(b)
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Two staff members had not completed Recognizing and Responding to Suspicions of Child Maltreatment within the past five years.
2023-08-30 Unannounced Inspection Yes
2023-08-30 Violation 612 15A NCAC 18A .2821(b) & (c)
Each child's bed, cot, or 2" mat was not individually assigned and identified. A crib was not labeled with the child's name.
2023-08-30 Violation 812 10A NCAC 09 .0604(c)
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet in the classroom for the school age children was not being used and was not covered,
2023-08-30 Violation 840 .2820(b)
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two containers of bleach were sitting on the counter in the kitchen.
2023-08-30 Violation 1030 .0302(d)(1)(A)
Application for employment and date of birth was not on file for all staff.An application was not on file for one staff member.
2023-08-30 Violation 1035 .0701(a)
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Emergency information was not available for one staff member.
2023-08-30 Violation 1757 G.S. 110-90.2(b) & (d) & .2703(e)
A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not available for review.
2023-08-30 Violation 1792 .0901(i)
Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. There was a bottle of Sprite sitting on a shelf in the classroom for the two year old children.
2023-08-30 Violation 1874 .0608(d)(1-4)
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Verification of review of the Prevention of Shaken Baby policy was not available.
2023-07-25 Unannounced Inspection No
2023-06-14 Unannounced Inspection No
2023-05-19 Unannounced Inspection No
2023-04-27 Unannounced Inspection Yes
2023-04-27 Violation 1030 .0302(d)(1)(A)
Application for employment and date of birth was not on file for all staff. An application was not available for two seasonal staff members.
2023-04-27 Violation 1032 10A NCAC 09 .0701(a)
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A medical statement was not available for three staff members.
2023-04-27 Violation 1033 .0701(a)
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Proof of a negative TB was not available for two staff members.
2023-04-27 Violation 1035 .0701(a)
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Emergency information was not available for one seasonal staff member.
2023-04-27 Violation 1045 .1101(a)
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Verification of receipt of orientation was not available for two seasonal staff members.
2023-04-27 Violation 1048 .1102(c)
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Verification of receipt of first aid training was not available for two seasonal staff members.
2023-04-27 Violation 1049 .1102(d)
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Verification of receipt of CPR training was not available for four staff members, two of which are seasonal.
2023-04-27 Violation 1052 .1103(a)
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. On going training was not complete for four staff members.
2023-04-27 Violation 1320 GS 110-91(1);.0302(d)(2); .0304(g)
Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. A medical statement was not available for two children whose files were reviewed.

Showing the 100 most recent of 145 records.

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